Understanding ISO 17020 An Overview Aniruddha Kulkarni
Standard for Inspection-TPI • Independent quality agency must be accredited in order to demonstrate that their inspection services meet an international standard, usually ISO/IEC 17020, “General criteria for the operation of various types of bodies performing inspections.”
ISO/IEC 17020 EXPLAINING ISO/IEC 17020 ISO/IEC 17020 provides the standards for an inspection agency’s procedures for conducting business as an inspector of quality systems. ISO/IEC 17020 addresses: • training requirements • inspection procedures • inspection safety • confidentiality • organization and management • customer complaints • and more.
Types of Inspections • Industrial Inspections Systems- Shop Inspections. • Third Party Inspection Services - Site Inspections. • Third Party Inspection Services - PreShipment Inspections. • Third Party Inspection Services-Packaging Inspections.
Industrial Inspection Systems-Shop Inspections • The purchaser is either the end- or the engineering company under contract with an end. They may make a contract with a third party inspection company to do inspection work based on an agreed inspection and test plan. Generally, the third party inspection company receives inspection notification, and carries out inspection and supplies the purchaser with an inspection report.
Third Party Inspection Services - Site Inspections.
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Third party inspection companies are hired for site inspection for industrial projects. These companies are used for process and power piping, Offshore platforms, Power Plants, storage tanks, steel structures and pipeline inspection in their construction process. Third Party Inspection Companies are not involved in the installation; the supervision normally is done by engineering company. Contrary to shop inspection, the site inspection projects use the resident inspectors, which normally accommodated near the construction site.
Third Party Inspection Services - PreShipment Inspection: • Pre-Shipment inspection has a commercial approach. Pre-Shipment inspection is mandatory in some countries. • When the buyer opens a Letter of Credit (LC) at the bank, and the funds are transferred through the buyer and seller banks, then a third party inspection agency might be necessary, and the name of this company will be stated on the LC, which is needed to certify the goods. • Without the third party inspection company certificate, funds will not be transferred between buyer's and seller's banks.
Third Party Inspection ServicesPackaging Inspections. •
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Wooden cases, crates, skid bases or saddles, bundles, shrink packages and drums are widely used for the packing of industrial goods. Purchasers must provide the packing procedure to the equipment manufacturer and the manufacturer quality control team must take care of the packaging process. Most of packing procedures are prepared based on the BS 1133-8 requirements. The equipment manufacturer quality control team must carefully check the packing based on the approved procedure. When there is no procedure in place, the packing must be controlled directly based BS on 1138-8 requirements.
Opportunities available with management System Certification body for TPI A Presentation by URS Industrial Inspection Team
Systems Certification and Inspection TPI System Certification
Third party Inspections
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Certification is a confirmation of conformance of a product, service or system to established standards or requirements. Independent third party certification provides confidence that a product meets minimum safety and quality requirements.
Final inspection. In quality control (which is guided by the principle that "Quality cannot be inspected into a product") the role of inspection is to and validate the variance data ; it does not involve separating the good from the bad.
How a Inspection TPI team can help the quality management system PROCEDURE DEVELOPMENT
An inspection agency can your quality system by: • Assisting with the development of quality system manual and procedures • Helping with training and procedure implementation • Conducting initial, informal inspection
How a Inspection TPI team can help the quality management system Ensure that the system overall is being implemented in accordance with the client's own requirements in cooperation with the client and with the Management Systems team.. Check conformance during in process and stage wise and also on finished goods. Non-conformances should be viewed as opportunities for process improvement.
Advantages of Inspections in tandem with management Certification Audits • Process improvements are likely to improve client’s quality due to reductions in returns, complaints and rework. • After several audits, non-conformances usually become minor or rare.
How a Inspection TPI team can help the quality management system • Assist in QUALITY PROCESS DEVELOPMENT • Help to prepare a quality manual and define its quality procedures as required. • Will train personnel and document procedures in practice. • Demonstrate traceability of process and materials.
How a Inspection TPI team can help the quality management system • Initiate Product Conformity Programs during Management Audit in Progress. • Give to the Management Audit team. • Perform Production Verification Tests and Internal audit team claims.
QA&QC Activities in Manufacturing Quality Control • Incoming goods inspection. • Stage Inspections and report Preparation.. • Final Inspections and report Preparation. • Client and Customer coordination and handling. • Supervision of non-destructive testing. • Packing & Shipment inspection
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Third Party Inspection with Management Certification The implementation and certification of a management system tells your stakeholders that you have embarked on the journey of continuous improvement with regard to quality, environment or safety related issues. TPI in process validation helps an organization to continually improve its strategies, operations and levels of service. Evolving an certified continuous monitoring of quality systems by auditors and Inspectors will exceed expectations of the purchaser and will save efforts and cost of the manufacturer.