Symantec Web Email Protection Help (http://swww.symantec.commy ) o23g

Symantec Web Email Protection Help   

Overview Tasks Troubleshooting

Overview What is Symantec Web Email Protection? Someone has sent you a secure message with Symantec Web Email Protection. Secure messages are encrypted to ensure the privacy of the communication. You can read and send the secure messages without installing any software on your computer. Symantec Web Email Protection securely stores these messages that you read and reply to via a browser. Once you have received the first secured message from an email belonging to the domain using Symantec Web Email Protection, you can use Symantec Web Email Protection to send and receive secured messages to and from any s belonging to the same domain of the original sender. For example, if you get such a message from the email address [email protected] (example.com is the domain), then you can use Symantec Web Email Protection to send and receive secure messages to any email ending with "@example.com". Your use of Symantec Web Email Protection does not affect the rest of your regular email communication. What can I do with Symantec Web Email Protection? You can read, reply to, and send secured messages to individuals belonging to an organization uses Symantec Web Email Protection. You choose how you want to receive the messages, and you can change your phrase. What is a phrase and how is it different from a ? phrases are similar to s, but are more secure. Use a phrase the same way you use a . Your phrase should be an easy-to- phrase, or string of words, that uses at least one of each of these: a lowercase letter, and uppercase letter, a number, and a punctuation mark. What delivery types can I use to read my messages? The options available are determined by the Symantec Web Email Protection . Therefore, all of these options might not be available:

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Symantec Web Email Protection: A Web browser-based email reader. If you choose this option, you may also choose whether to save outgoing messages written with Symantec Web Email Protection to a Sent Mail folder.

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Symantec Encryption Satellite: and install Symantec Encryption Satellite on your computer to use your favorite email client to send and receive secure messages to and from people in the company offering Symantec Encryption Satellite, all without logging in to Symantec Web Email Protection. Messages are secured automatically; you do not have to take any manual actions to use Symantec Encryption Satellite. Digital ID/certificate: (I want Symantec Encryption Server to provide me with a digital ID/certificate that I can install in my mail client to secure message I exchange with this site) Select this option to have Symantec Encryption Server create a new digital/ID certificate for you. Future email messages from this domain will be encrypted using your certificate and sent to your regular email Inbox. Do not select this option if you already have a key or digital ID/certificate. Key or digital ID/certificate: (I have an OpenPGP Key or digital ID/certificate (X.509, S/MIME) that I want to use to secure messages I exchange with this site) If you are already a PGP Desktop and have a PGP Key, or have a digital ID/X.509 certificate, your public key or certificate. Future messages from s in this domain are encrypted with that key or certificate. You provide the public portion of your key or certificate in a file (.asc format for PGP keys, .pem or .crt formats for

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X.509 certificates, .p7b or .p7c formats for PKCS #7, or .p12 or .pfx formats for PKCS #12 certificates) or copy and paste your PGP key into the space provided. Future email messages from this domain will be encrypted using your key or certificate and sent to your regular email Inbox. PDF Email Protection: Have all future email delivered by PDF Email Protection directly to your regular email Inbox. Plain text email sent to you from this domain is converted to PDF format and encrypted to your phrase, then delivered as an attachment to an email generated by Symantec Web Email Protection. If you choose this option, can specify whether to save your reply messages written with Symantec PDF Email Protection Secure Reply to a Sent Mail folder. If you decline to save replies to a Sent Mail folder, they appear as PDF Email Protection messages in your regular email inbox. Regular Email: Receive all future messages from senders in this domain unsecured, directly into your regular email Inbox. If you select Regular Mail, it does not necessarily mean that you will receive unsecured email from this domain. If the domain the message comes from requires that the message be secured, you still receive the message through Symantec Web Email Protection. This option only means you would prefer to get messages through regular email whenever possible.

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Tasks How do I to and out of Symantec Web Email Protection? Go to the Web address (URL) you connected to when you logged in the first time. ed browsers are: Windows Internet Explorer, Mac OS X Safari, or Mozilla Firefox. To log out, click the "" link at the top of the page. How do I change my phrase? Click the "Settings" link at the top of the page, and then click "Change My phrase". Type in your current phrase. Type in your new phrase, and then confirm it. Click "Continue". How do I choose or change my message delivery method? Choose your message delivery type the first time you . You can also change your delivery type at any time, if other options are available. Click the "Settings" link at the top of the page. From the Secure Messaging Settings page, click to choose the delivery method you want. Click "Choose Option". Your delivery method will be saved. How to Use Symantec Web Email Protection Choose delivery method Symantec Web Email Protection.

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How do I send a message? Click "Compose". In the "To:" text box, type in the email address of the person to whom you want to send a message. In the "Subject" text box, type in a subject for your message. Type your message into the text box under the subject. When you are finished, click "Send".

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How do I cancel sending? If you decide you do not want to send the message you have been writing, click "Cancel". However, once a message has been sent, it cannot be cancelled.

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How do I send to more than one person? When writing a message, you can add more than one email address to the "To:" and "CC:" text boxes. Anyone added to either text box receives the message. Mulitple addresses in either text must be separated by commas or semi-colons.

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How do I read my messages? From your "Inbox", click the message you want to read. When you are finished, click "Inbox" to return to the list of messages or to check for new messages.

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How do I attach a file to a message? Click "Add attachment". The Attachments dialog box appears. Use this dialog box to find and attach files. Click "OK" when you are finished adding attachments.

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How do I delete a message? Select the check box next to the message, and then click "Delete".

How to Use Your Own Key Choose the delivery method "Key or digital ID/certificate".

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How do I a key? From the Secure Messaging Settings page, select "Key or digital ID/certificate". To import a key file, click "Import a Key File", and then click "Choose File" and browse to find your key (.asc format for PGP keys, .pem or .crt formats for X.509 certificates, .p7b or .p7c formats for PKCS #7, or .p12 or .pfx formats for PKCS #12 certificates). If your key or certificate has a phrase, type it into the "phrase" text box. To paste in your key or certificate, select "Import Key Block". Open your key file or certificate, copy the contents, and then paste the contents of your key into the "Import Key Block" section of Symantec Web Email Protection. Click "Continue". Follow the instructions on the page to be able to encrypt, decrypt and messages.

How to Use Symantec Encryption Satellite Choose delivery method "Symantec Encryption Satellite".

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How do I install Symantec Encryption Satellite? From the Secure Messaging Settings page, select "Symantec Encryption Satellite". The software agreement appears. Read it, and click "I Agree". The software s to your computer. You can now log out of Symantec Web Email Protection. Find and launch the ed installation file on your computer. Follow the installation instructions.

How to Use PDF Email Protection Choose delivery method "PDF Email Protection".

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Your messages will be delivered to, and can be accessed from, your regular email Inbox. to use the Symantec Web Email Protection interface to change your phrase. Some PDF Email Protection messages contain a link labeled "To reply securely to this message, please click this link:" After clicking on this link, enter your email address and phrase. You will be automatically redirected to a message reply form. You can add other s in this domain to the list of recipients.

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Troubleshooting I tried to send a message using Symantec Web Email Protection and this error appeared: "The following addresses were not in the original recipient list and are not managed by this Symantec Encryption Server." If you are replying to a message, you can only send it to people who were on the original message's recipient list. If you are writing a new message, you can only send messages to people who already have keys stored by Symantec Web Email Protection, these are probably limited to individuals within the same network domain. For example, if the original message you received was from [email protected], other people with email addresses ending "@example.com" probably also have keys stored here. People with email addresses outside the domain probably do not have keys stored here. I lost the key I ed. How do I get it back? your public key from the Secure Messaging Settings page. Back to top ˆ

Secure Messaging Settings Secure Messaging Settings You are currently ed as a Symantec Web Email Protection . Please select how you would like to receive future messages from TMAP-MS.

Symantec Web Email Protection (Recommended)

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Let me read all my messages from TMAP-MS securely on this Web site.

Save a copy of all outgoing messages in my "Sent" messages folder.

Change My phrase Choose Option

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First Name WCWS

Last Name Cuttack

Email Address Update Email Address gensecyw

Update minati1234

Phone Number 2414810

Mobile Number 943753422

COMPANY INFORMATION Job Role

Company Name Women & C

Company Size

1 to 10

Industry Non Profit /Charity

BASIC PREFERENCES Country India

Language English

Timezone (UTC+05:30) Chennai, Kolkata, Mumbai, New Delhi

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