Scu Course Enrolment Guide 5176e

School of Tourism & Hospitality Management

2010 Course Enrolment Guide School of Tourism & Hospitality Management Undergraduate Programs

The School of Tourism and Hospitality Management PO Box 157, Lismore, NSW, 2480 Phone: 02 66203920 Freecall: 1800 626 481 (Student Services) OR 1800 111 890 (Distance Education) Fax: 02 6626 9155 Email: [email protected] Web: www.scu.edu.au/schools/tourism Updated May 2010

Contents How To Use This Guide.....................................................................................................................................................................v Welcome............................................................................................................................................................................................ vi

Part One: Course and Enrolment Information...................................................................................................1.1 Course Overviews......................................................................................................................................................................1.1 Enrolment 2010.......................................................................................................................................................1.1 Tourism and Hospitality Management advanced standing. ............................................................1.2

Unit Availability 2010..............................................................................................................................................................1.3 2010 Session 1 Units..............................................................................................................................................1.4 2010 Session 2 Units..............................................................................................................................................1.5 2010/2011 Session 3 Units.................................................................................................................................1.6

2010 Course Rules ...................................................................................................................................................................1.7 Bachelor of Business in Tourism Management.....................................................................................................1.7 2010 Course Schedule .........................................................................................................................................1.8 Recommended enrolment for commencing students. ......................................................................1.9 2010 Course Progression....................................................................................................................................1.9

Bachelor of Business in Hotel and Resort Management.............................................................................1.11 2010 Course Schedule.......................................................................................................................................1.11 Recommended enrolment for commencing students. ...................................................................1.12 2010 Course Progression.................................................................................................................................1.14

Bachelor of Business in Convention and Event Management................................................................1.15 2010 Course Schedule.......................................................................................................................................1.15 Recommended Enrolment for Commencing Students ..................................................................1.16 2010 Course Progression.................................................................................................................................1.18

Bachelor of Sport Tourism Management...............................................................................................................1.19 2010 Course Schedule.......................................................................................................................................1.19 Recommended enrolment for commencing students. ...................................................................1.20 2010 Course Progression.................................................................................................................................1.21

Bachelor of Business in International Tourism Management..................................................................1.22 2010 Course Schedule.......................................................................................................................................1.23 Recommended enrolment for commencing students. ...................................................................1.24 2010 Course Progression.................................................................................................................................1.24

Bachelor of Business in Club and Gaming Management...........................................................................1.26 2010 Course Schedule.......................................................................................................................................1.26 Recommended Enrolment for Commencing Students. ..................................................................1.27 2010 Course Progression.................................................................................................................................1.28 i

ii

Course Enrolment Guide 2010

Bachelor of Environmental Tourism Management.........................................................................................1.29 2010 Course Schedule.......................................................................................................................................1.30 Recommended enrolment for commencing students. ...................................................................1.31 2010 Course Progression.................................................................................................................................1.31

Bachelor of Business in Hotel Management........................................................................................................1.33 2010 Course Schedule.......................................................................................................................................1.33 Recommended enrolment for commencing students. ...................................................................1.34 2010 Course Progression.................................................................................................................................1.34

Honours Programs.................................................................................................................................................................1.36 Unit Descriptions....................................................................................................................................................................1.37 Other Important Information.........................................................................................................................................1.43 Requirements for studying via Distance Education...........................................................................1.43 Students in correctional centres..................................................................................................................1.43 Domestic students studying abroad. ........................................................................................................1.43 Internship.................................................................................................................................................................1.43

School s.......................................................................................................................................................................1.44 Student Liaison or Team................................................................................................................1.44 Other important s. ..............................................................................................................................1.46

Part Two istrative and General Information......................................................................................2.1 Online enrolment. ..................................................................................................................................................2.1 Fees................................................................................................................................................................................2.1 Other related costs.................................................................................................................................................2.3 Census dates. ............................................................................................................................................................2.3 Advanced standing................................................................................................................................................2.3 Cross-institutional studies..................................................................................................................................2.4 Variation to enrolment.........................................................................................................................................2.4 Class timetabling ...................................................................................................................................................2.5 Class registration.....................................................................................................................................................2.5 Staying in touch with SCU..................................................................................................................................2.5 Withdrawing from a course or unit. ..............................................................................................................2.6 Leave of absence.....................................................................................................................................................2.6 Further information about enrolment issues...........................................................................................2.6 Orientation and transition. ................................................................................................................................2.6 ‘Beat the Stress Week’...........................................................................................................................................2.7 FirstYear@SCU – for first year students.....................................................................................2.7 Student services....................................................................................................................................2.7 Textbooks....................................................................................................................................................................2.8 Study resources. ......................................................................................................................................................2.8 MySCU..........................................................................................................................................................................2.8

Contents

Online student centre...........................................................................................................................................2.9 University Library....................................................................................................................................................2.9 Academic Skills Development Unit ...........................................................................................................2.10 Services for distance education students. ..............................................................................................2.11 Information technology and technical . .................................................................................2.11 Early engagement and intervention .......................................................................................2.12 Examinations..........................................................................................................................................................2.12 Special consideration/special exam...........................................................................................................2.12 Grades and academic standing....................................................................................................................2.13

General Information.............................................................................................................................................................2.14 Key Dates for 2010...............................................................................................................................................2.14

Useful University Websites...............................................................................................................................................2.15 Getting started......................................................................................................................................................2.15 About the University..........................................................................................................................................2.16 Schools and Colleges.........................................................................................................................................2.16 Southern Cross University Orientation Program.................................................................................2.17

iii

iv

Course Enrolment Guide 2010

How To Use This Guide This Course Enrolment Guide has been developed by the Faculty of Business and Law to assist students with unit selection, to facilitate online enrolment and advise about important s, resources and services available. It is also a valuable resource containing easily referenced material that no student should be without. •

Part One sets out the University Award Rules and structure of the course and maps suggested or compulsory unit progressions. The Course Structure and Unit Availability Tables provide information regarding the study periods and campus where each of the units can be undertaken. The Unit Availability Table also indicates if the units are available University Wide (External) by distance education. A short description about the available Majors (if applicable to your course) and units is also provided. • Part Two provides helpful information in relation to important dates, useful websites and relevant istrative information including the details of specialist staff within the University who are available to assist with specific enquiries. We encourage you to become familiar with the information in this guide and the resources available to you within the School and the University.

What to do next: 1. 2. 3. 4. 5.

6.

Print or this guide and retain it for reference throughout the duration of the degree/course. Become familiar with the Award Rules and course structure requirements. Choose the units to study this year in each study period using the Course Structure, Unit Availability Tables and the Schedule of Units. Enrol in units for the whole year online through ‘MyEnrolment’ at: http://www.scu.edu. au/myenrolment for internal classes online through ‘MyEnrolment’ at http://www.scu.edu.au/ myenrolment once the Online Class Registration notification is sent to your SCU webmail (not applicable to University Wide (External) students studying by distance education). For assistance with ‘MyEnrolment’ visit the Student Enrolment and Services site at: http://www.scu.edu.au/studentservices or the School Student Liaison and Team.

Note: The information in the Course Enrolment Guide is correct on the date that it is published, but is subject to change. This Course Enrolment Guide is revised each study period. A student’s course is governed by the Award Rules for the year in which they commenced study which is why students must retain a copy of the Course Enrolment Guide. If a student is unable to adhere to the structure in place when study commenced, they must consult with the School Student Liaison and Team. Students commencing studies prior to 2010 can find the Course Rules and Progression or the Course Enrolment Guide for the year they commenced studies by going to the School of Tourism & Hospitality Management Student Centre, accessed from the Information Site area of MySCU. http://study.scu.edu.au/ In 2010 a new teaching calendar has been adopted. Important dates are detailed in Part Two of this guide.

vi

Course Enrolment Guide 2010

Welcome At the time of writing this welcome, a range of global impacts have for some time been receiving great attention in business and political circles, the media and elsewhere. A recession has hit hard in the United States, while several countries’ growth projections are much less than those anticipated even in early 2008. Whatever scenarios unfold the importance of education and knowledge in understanding what happens within and around us remains salient. You are a student in a School with a distinguished history in tourism and hospitality education and research spanning 20 years. Our staff have extensive experience in the tourism, hotel, convention and event, and club and gaming industries, and many are nationally and internationally recognised researchers. Indeed, the School of Tourism and Hospitality Management has two widely renowned research centres - the Centre for Gambling Education and Research, and the Australian Regional Tourism Research Centre. It is also a partner with the Sustainable Tourism Co-operative Research Centre and the Desert Knowledge Co-operative Research Centre. Our education programs are thus informed by industry insights and a strong research culture, meaning students have the opportunity to engage with the most up to date information relevant to their studies and chosen careers. And, your program of study is capped with an Internship which provides wonderful opportunities for putting your studies into practice in the workplace. The Internship has been a great success in helping students find a career before, or soon after, they graduate. Welcome to the School of Tourism and Hospitality Management. On behalf of all of our staff, we hope you enjoy your studies, that you find them richly rewarding, and that your time at University is something you eventually look back upon as lots of fun. If we can do anything to your studies and life at University, please do not hesitate to the School’s staff. That said, an old Chinese proverb states: ‘Teachers open the door, but you must enter by yourself.’ Higher education is an opportunity only a minority of people experience, so please grasp that opportunity with both hands and in time use your skills and knowledge to enhance and your community. Best wishes. Professor John Jenkins Head of School

Part One: Course and Enrolment Information Course Overviews The School of Tourism and Hospitality Management offer eight undergraduate and three Honours awards in a range of specialisations within the tourism and hospitality industries. • • • • • • • • • • •

Bachelor of Business in Tourism Management Bachelor of Business in Hotel and Resort Management Bachelor of Business in Convention and Event Management Bachelor of Sport Tourism Management Bachelor of Business in International Tourism Management Bachelor of Business in Club and Gaming Management Bachelor of Environmental Tourism Management Bachelor of Business in Hotel Management Bachelor of Business in Tourism Management (Honours) Bachelor of Business in Hotel and Resort Management (Honours) Bachelor of Sport Tourism Management (Honours)

Enrolment 2010 This book contains important information about enrolment and progression through the course. • • •

• • • •

• •

•

Students commencing in Session 1 are required to enrol for the full year, Sessions 1 and 2, 2010. Students commencing in Session 2 are required to enrol for Session 2, 2010 only. Students commencing studies in Session 3 should check the Unit Availability 2010 table for appropriate Year 1 units that are available in Session 3. Please the Student Liaison Team if assistance is required for Session 3 ission and Enrolment. Session 3 is a third non-compulsory teaching period which students can utilise to accelerate their course progression. All first year units are core (compulsory). Enrol in the units as suggested. Full time study students enrol in three to four units in each session. Part time and University Wide/external students normally enrol in one to two units in each session. There is a suggested enrolment pattern for 2010; however individuals can choose which units to enrol in each session. Some units may have pre-requisites that must be studied before others. Please refer to the Unit Availability Table for pre-requisite unit details. Please follow the recommended enrolment pattern and the School for any questions. Your progression will be altered if you have applied for, and been approved, advanced standing on the basis of previous study or experience. the Student Liaison or Team for help with unit selection. Take time to read this information about the course before enrolling. 1.1

1.2

Course Enrolment Guide 2010

The full course progression is detailed in this guide and at the Tourism and Hospitality Management Student Centre accessible via MySCU. Once in the site, click on Course Info link to find all course progressions. Please refer to the “Getting Started @ SCU Guide” included with the offer pack, for instructions on how to respond to the Offer. For any questions about how to do this and proceed with enrolment, please the Student Liaison or Team. Students are encouraged to enrol as soon as possible as this enables: • • • • •

access to the MySCU Information and Learning Sites planning, timetabling and printing requirements for all students dispatch of external study materials before the session commences internal student class registration into classes/tutorials before the session commences access to early information about your unit/s of study.

Tourism and Hospitality Management advanced standing General information regarding advanced standing is contained in Part Two of this guide. However, the following information is specific to the School of Tourism and Hospitality Management courses. Where an applicant has relevant industry experience or has undertaken previous study, they may be entitled to advanced standing (often called an exemption, credit or recognised prior learning) for units in the course. Applications based on previous study at another University, TAFE or private education provider requires: •

a completed, signed and dated Advanced Standing Application Form, able from the Student Services site. A list of useful websites appears in Part Two of this guide • certified copies of the transcript/s and the award if completed, Statement of Attainment for a partially completed qualification • relevant Unit Statements and/or detailed Course Outline. Applications based on relevant industry experience, will be considered toward the Intern Study units. To obtain advanced standing for the four units of Intern Study students are required to demonstrate two years full time (or equivalent part time) work experience, which provides appropriate breadth and depth of practical experience within tourism, hospitality or the sport tourism industry. Some experience needs to be at a supervisory level or higher. Applicants are required to submit: • • • •

a completed, signed and dated Advanced Standing Application Form an up-to-date resume position description(s) statement/s of service from previous employer/s on company letter head. This is not a reference, we simply need details of length of service, full or part time work and information about your main responsibilities and duties • cover letter stating why you feel advanced standing should be granted. Applications are accepted for advanced standing for the Internship units based on work completed prior to enrolling in the course. It does not apply to those students who undertake casual work during the course of their studies. University Wide/External students who are working full-time while studying and wish to use this work for internship, should discuss their situation with the Internship Coordinator. Students who have enrolled and commenced the Internship will not be eligible for advanced standing. Applications for advanced standing must be submitted no later than the session prior to the commencement of the Internship. Applications should be submitted in the first instance to:

School of Tourism and Hospitality Management

Student Liaison or Team School of Tourism and Hospitality Management Southern Cross University PO BOX 157 LISMORE NSW 2480

1.3

Email: [email protected] Fax: 02 6626 9155

Unit Availability 2010 This information is derived from the Schedule of Units and is correct at the time of printing. Please visit: www.scu.edu.au/scheduleofunits. Brief unit descriptions are detailed in this guide, appear in the Student Handbook and are able from the SCU University website at: www.scu.edu.au/schools/tourism/s The following Key and Definitions will assist in interpreting the Campus location codes, requisite information and enrolment restrictions.

Key L

Lismore Campus

GCB

Gold Coast Beachside Campus

CH

Coffs Harbour Campus

EXT

University Wide/External

S

The Hotel School Sydney

BBCGM

Bachelor of Business in Club and Gaming Management

BBHM

Bachelor of Business in Hotel Management

#

Double-weighted units (24 credit points)

**

There is no University Wide location for the Intern Study I–IV unit. University Wide/External students enrolling in the Intern Study I–IV units, should select Lismore as their location.

Definitions Internal is a lecture-based course of study at a physical location e.g. Coffs Harbour, Lismore, Singapore, etc. Such a course may be web enhanced e.g. MySCU. External (EXT) is an externally delivered course of study with study guides and course materials delivered via the post or made available online. Also called distance education or study via correspondence. It is typically web enhanced. Online (ONL) is a course of study delivered exclusively online. All material for the unit is delivered online via the web. Pre requisite study package (“Pre”) means a study package (unit or course) which must have been completed with a grade of or above before enrolling in another specified study package. Co requisite study package (“Co”) means a study package (unit or course) in which a student must be concurrently enrolled (or have satisfactorily completed) prior to enrolment in another specified study package. Anti requisite study package (“Anti”) means a study package (unit or course) that if satisfactorily completed will not allow enrolment in another specified study package, normally because they are equivalent or overlapping in content. Enrolment Restrictions are the enrolment conditions for the particular study package (unit or course) that if relevant are found directly under any requisites for the relevant study package in the Unit Availability Table. Double-weighted units are units which are equivalent to two single-weighted units. Singleweighted units are 12 credits point and double weighted units are 24 credit points in value.

1.4

Course Enrolment Guide 2010

2010 Session 1 Units Unit Code

Unit Name

ACC00207

Tourism and Hospitality Financial Management

COM00207

Pre, Anti and CoRequisites

Campus

Pre ACC00206 or ACC10249 BBHM only

S

Communication in Organisations

Anti EDU10235

L,CH,GCB,EXT,S

ECO00424

Economic Analysis for Tourism and Hospitality

Anti ECO10250

L,CH,GCB,EXT

HOS10199

Foodservice Operations

LAW00203

Business Law and Ethics for Tourism and Hospitality

MKT00127

Introduction to Tourism and Hospitality Marketing

Anti MKT00075

L,CH,GCB,EXT,S

MKT00128

Tourism and Hospitality Sales and Promotion

Pre: MKT00127

S

MKT00204

Special Interest Tourism

MKT01221–4 Intern Study I–IV

CH,EXT L,CH,GCB,EXT,S

L,EXT Pre Any 19 units

L,CH,GCB,S **

MKT01420

Conventions Meeting and Exhibitions Management

L,CH,GCB,EXT,S

MKT01425

Tourism in Pacific Asia

MNG00219

Contemporary Workplace Relations Issues

Pre MNG01413

CH,EXT

MNG00417

Strategic Management for Tourism and Hospitality Enterprise

Pre: MNG00440

L,CH,GCB,EXT

MNG00421

Events Management

MNG00426

Gaming and Club Management

MNG00427

Entrepreneurship for Tourism and Hospitality

MNG00431

Rooms Division Operations

MNG00440

Introduction to Tourism and Hospitality Management

MNG01222

Facility and Risk Management for Hospitality Operations

MNG01413

Human Resource Management for Tourism and Hospitality

MNG10228

Project Management for Conventions and Events

MNG10476

Professional Development for the Workplace

SCI00428

Food and Beverage Operations

SOY00011

Sport Tourism I

SOY00012

Sport Tourism II

SOY00137

Environmental Management for the Hotel Industry

SOY00411

Tourism Theories and Practices

SOY00412

Contemporary Tourism Issues

L,EXT

L,GCB,EXT L,CH,EXT L,CH,GCB,EXT S Anti MNG10247

L,CH,GCB,EXT,S CH,GCB,EXT S GCB,EXT EXT,S

BBHM only

S L,EXT

Pre SOY00011 BBHM only Anti MNG10225

L S L,CH,GCB,EXT S

School of Tourism and Hospitality Management

1.5

2010 Session 2 Units Pre, Anti and CoRequisites

Campus

Financial Information for Decision Making

Anti ACC00206

L,CH,GCB,EXT,S

COM00207

Communication in Organisations

Anti EDU10235

S

ECO00424

Economic Analysis for Tourism and Hospitality

Anti ECO10250

L,GCB,EXT

HMS00423

Tourism Planning and the Environment

MKT00128

Tourism and Hospitality Sales and Promotion

Pre MKT00127

CH,GCB,EXT

MKT01221–4

Intern Study I–IV

Pre Any 19 units

L,CH,GCB,S**

MNG00135

Managing Rooms Division Operations

MNG00219

Contemporary Workplace Relations Issues

MNG00415

Tourism and Hospitality Research and Analysis

MNG00417

Strategic Management for Tourism and Hospitality Enterprise

MNG00418

Information Systems for Tourism, Hotel and Event Management

MNG00421

Events Management

MNG00427

Entrepreneurship for Tourism and Hospitality

MNG00431

Rooms Division Operations

MNG00441

Hospitality Services Management

MNG01222

Facility and Risk Management for Hospitality Operations

MNG01413

Human Resource Management for Tourism and Hospitality

L,CH,GCB,EXT

MNG10226

Theming and Staging for Conventions and Events

GCB,EXT

MNG10476

Professional Development for the Workplace

MNG10526

Foundations of Visitor Interpretations

SCI00419

Food and Beverage Management

SCI00428

Food and Beverage Operations

SOY00411

Tourism Theories and Practices

SOY00412

Contemporary Tourism Issues

BUS00212

Gaming Management II: Analysis

Pre BUS00211 BBCGM only

EXT

BUS00214

Gaming Management IV: Strategic Gaming Management

Pre BUS00213 BBCGM only

EXT

Unit Code

Unit Name

ACC10249

L,EXT

CH,EXT Pre MNG01413

S L,CH,GCB,EXT,S

Pre MNG00440

EXT, S L,CH,EXT,S CH, GCB, EXT, S EXT, S S L,CH,GCB,EXT,S S, EXT

L,CH,GCB,EXT,S L,EXT L,CH,GCB,EXT BBHM only

S S L, EXT

1.6

Course Enrolment Guide 2010

2010/2011 Session 3 Units Pre, Anti and Co-Requisites

Campus

BBHM only

EXT

Communication in Organisations

Anti EDU10235

EXT, GCB

Gaming Management III: Impacts

Pre BUS00212,

EXT

Unit Code

Unit Name

ACC00207

Hospitality and Tourism Financial Management

COM00207 BUS00213

BBCGM only ECO00424

Economic Analysis for Tourism and Hospitality

Anti ECO10250

EXT

HOS10199

Foodservice Operations

EXT

LAW00203

Business Law and Ethics for Tourism and Hospitality

EXT

MNG00219

Contemporary Workplace Relations Issues

Pre MNG01413

EXT

MNG00417

Strategic Management for Tourism and Hospitality Enterprises

Pre MNG00440

EXT

Anti MNG00114

MNG00421

Events Management

EXT, GCB

MNG00427

Entrepreneurship in Tourism and Hospitality

EXT

MNG01222

Facility and Risk Management for Hospitality Operations

EXT

MNG10228

Project Management for Convention and Events

EXT

MKT00204

Special Interest Tourism

EXT

MKT01420

Conventions, Meetings and Exhibitions Management

EXT

SOY00411

Tourism Theories and Practices

Anti MNG10225

EXT, GCB

School of Tourism and Hospitality Management

1.7

2010 Course Rules There are Specific Award Rules relevant to each course, as well as general rules relating to all Southern Cross University undergraduate Awards. See the University’s Rules Relating to Awards, in conjunction with the Specific Award Rules listed below each course. All Rules for each course are published in the Student Handbook. Hardcopies of the Handbook are available for purchase at the Coop Bookshop. The Handbook is also available from the Southern Cross University website. A student’s course will be governed by the Award Rules for the year in which they commenced study. Continuing students should consult the Award Rules for their commencing year. Each course structure contains core, option and/or elective units. Core units are compulsory and must be completed. Option units should be selected from the relevant specified list of units and Elective units can be chosen from any unit offering at Southern Cross University.

Bachelor of Business in Tourism Management Level of Award:

Undergraduate Degree

Faculty:

Business and Law

Academic Organisational Unit:

School of Tourism and Hospitality Management

Campus:

Lismore, Gold Coast Beachside

Course Mode:

Internal/University Wide

Duration:

3 years

Total Units:

24

Specific Award Rules 4.1 a.

b.

Requirements for an Award To be eligible for the award of Bachelor of Business in Tourism Management a candidate shall successfully complete not less than twenty-four (24) units comprising: i. all units listed in Part A of the Schedule of Units attached to these Rules; and ii. all units listed in Part B of the Schedule of Units attached to these Rules; and iii no less than eight (8) units from Part C of the Schedule attached to these Rules. To be eligible for the award of Associate Degree of Business in Tourism Management a candidate shall successfully complete not less than sixteen (16) units comprising: i. all units listed in Part A of the Schedule of Units attached to these Rules; and ii. no less than eight (8) units listed in either Part B or Part C of the Schedule of Units attached to these Rules.

1.8

Course Enrolment Guide 2010

2010 Course Schedule Bachelor of Business in Tourism Management Part A – First Year Core Units Unit Code

Unit Name

Campus

COM00207

Communication in Organisations

L, GCB, EXT

MNG00440

Introduction to Tourism and Hospitality Management

L, GCB, EXT

SOY00411

Tourism Theories and Practices

L, GCB, EXT

MNG00441

Hospitality Services Management

L, GCB, EXT

MNG01413

Human Resource Management in the Tourism and Hospitality Industry

L, GCB, EXT

ACC10249

Financial Information for Decision Making

L, GCB, EXT

MNG00415

Tourism and Hospitality Research and Analysis

L, GCB, EXT

MKT00127

Introduction to Tourism and Hospitality Marketing

L, GCB, EXT

Part B – Second and Third Year Core Units Unit Code

Unit Name

Campus

Year

LAW00203

Business Law and Ethics for Tourism and Hospitality

L, GCB, EXT

2nd

ECO00424

Economic Analysis for Tourism and Hospitality

L, GCB, EXT

2nd

MNG00417

Strategic Management for Tourism and Hospitality Enterprises

L, GCB, EXT

2nd

MNG10476

Professional Development for the Workplace

L, GCB, EXT

2nd

MKT01221

Intern Study I

L, GCB

3rd

MKT01222

Intern Study II

L, GCB

3rd

MKT01223

Intern Study III

L, GCB

3rd

MKT01224

Intern Study IV

L, GCB

3rd

Intern Study I–IV MKT01221–224 can be taken over a 20-week (600 hour) period after the completion of 19 units. All Internship placements must be approved by the Internship Coordinator prior to commencement.

Part C – Option Units Unit Code

Unit Name

Campus

SOY00412

Contemporary Tourism Issues

L, EXT

HMS00423

Tourism Planning and the Environment

L, EXT

MKT00204

Special Interest Tourism

L, EXT

MKT01425

Tourism in Pacific Asia

L, EXT

MNG00421

Events Management

L, GCB, EXT

MKT01420

Conventions, Meetings and Exhibitions Management

L, GCB, EXT

SCI00419

Food and Beverage Management

L, GCB, EXT

MNG00426

Gaming and Club Management

MNG00427

Entrepreneurship for Tourism and Hospitality

L, GCB, EXT

MNG00418

Information Systems for Tourism, Hotel and Event management

L, GCB, EXT

MNG10526

Foundations of Visitor Interpretation

L, EXT

L, EXT

School of Tourism and Hospitality Management

1.9

Recommended enrolment for commencing students Full-time study Session 1, 2010

Session 2, 2010

COM00207 Communication in Organisations

MNG00441 Hospitality Services Management

SOY00411

Tourism Theories and Practices

ACC10249

MKT00127

Introduction to Tourism and Hospitality Marketing

MNG01413 Human Resource Management in the Tourism and Hospitality Industry

MNG00440 Introduction to Tourism and Hospitality Management

Financial Information for Decision Making

MNG00415 Tourism and Hospitality Research and Analysis

Part-time and external study

• • •

Session 1, 2010

Session 2, 2010

COM00207 Communication in Organisations

MNG01413 Human Resource Management in the Tourism and Hospitality Industry

SOY00411

MNG00415 Tourism and Hospitality Research and Analysis

Tourism Theories and Practices

Students commencing in Session 1 are required to enrol for Sessions 1 & 2, 2010. Students commencing in Session 2 are required to enrol for Session 2, 2010 only. Students commencing in Session 3 should check the Unit Availability 2010 table for appropriate Year 1 units that are available in Session 3. Please the Student Liaison Team if assistance is required for Session 3 ission and Enrolment.

2010 Course Progression The following table maps out the suggested course structure in the Bachelor of Business in Tourism Management, which will assist with unit selection. If a student has any queries regarding any aspect of your course please the Student Liaison or Team or Course Advisor. Full details for the Student Liaison or Team at the Lismore and Gold Coast Beachside campuses can be found in the School s table.

1.10 Course Enrolment Guide 2010

Bachelor of Business in Tourism Management 2010 Course Progression Year 1 Session 1 COM00207

Communication in Organisations

SOY00411

Tourism Theories and Practices

MKT00127

Introduction to Tourism and Hospitality Marketing

MNG00440

Introduction to Tourism Hospitality Management

Completed

Grade

Completed

Grade

Completed

Grade

Session 2 ACC10249

Financial Information for Decision Making

MNG00441

Hospitality Services Management

MNG01413

Human Resource Management in the Tourism and Hospitality Industry

MNG00415

Tourism and Hospitality Research and Analysis

Year 2 Session 1 LAW00203

Business Law and Ethics for Tourism and Hospitality Part C – Option Unit Part C – Option Unit Part C – Option Unit

Session 2 MNG10476

Professional Development for the Workplace Part C – Option Unit Part C – Option Unit Part C – Option Unit

Year 3 Session 1 MNG00417

Strategic Management for Tourism and Hospitality Enterprises

ECO00424

Economic Analysis for Tourism and Hospitality Part C – Option Unit Part C – Option Unit

Session 2 MKT01221

Intern Study I

MKT01222

Intern Study II

MKT01223

Intern Study III

MKT01224

Intern Study IV

School of Tourism and Hospitality Management 1.11

Bachelor of Business in Hotel and Resort Management Level of Award:

Undergraduate Degree

Faculty:

Business and Law

Academic Organisational Unit:

School of Tourism and Hospitality Management

Campus:

Coffs Harbour

Course Mode:

Internal/University Wide

Duration:

3 years

Total Units:

24

Specific Award Rules 4.1 a.

b.

Requirements for an Award To be eligible for the award of Bachelor of Business in Hotel and Resort Management a candidate shall successfully complete not less than twenty-four (24) units comprising: i. all units listed in Part A of the Schedule of Units attached to these Rules; ii. all units listed in Part B of the Schedule of Units attached to these Rules; and iii. eight (8) units from Part C of the Schedule of Units attached to these Rules To be eligible for the award of Associate Degree of Business in Hotel and Resort Management a candidate shall successfully complete not less than sixteen (16) units comprising: i. all units listed in Part A of the Schedule of Units attached to these Rules; and ii. eight (8) units listed in either Part B or Part C of the Schedule of Units attached to these Rules.

2010 Course Schedule Bachelor of Business in Hotel and Resort Management Part A – First Year Core Units Unit Code

Unit Name

Campus

COM00207

Communication in Organisations

CH, EXT

MNG00440

Introduction to Tourism and Hospitality Management

CH, EXT

SOY00411

Tourism Theories and Practices

CH, EXT

MNG00441

Hospitality Services Management

CH, EXT

MNG01413

Human Resource Management in the Tourism and Hospitality Industry

CH, EXT

ACC10249

Financial Information for Decision Making

CH, EXT

MNG00415

Tourism and Hospitality Research and Analysis

CH, EXT

MKT00127

Introduction to Tourism and Hospitality Marketing

CH, EXT

1.12 Course Enrolment Guide 2010

Part B – Second and Third Year Core Units Unit Code

Unit Name

Campus

Year

LAW00203

Business Law and Ethics for Tourism and Hospitality

CH, EXT

2nd

ECO00424

Economic Analysis for Tourism and Hospitality

CH, EXT

2nd

MNG00417

Strategic Management for Tourism and Hospitality Enterprises

CH, EXT

2nd

MNG10476

Professional Development for the Workplace

CH, EXT

2nd

MKT01221

Intern Study I

CH

3rd

MKT01222

Intern Study II

CH

3rd

MKT01223

Intern Study III

CH

3rd

MKT01224

Intern Study IV

CH

3rd

Intern Study I–IV MKT01221–224 can be taken over a 20-week (600 hour) period after the completion of 19 units. All Internship placements must be approved by the Internship Coordinator prior to commencement.

Part C – Option Units Unit Code

Unit Name

Campus

HOS10199

Foodservice Operations

CH, EXT

MKT00128

Tourism and Hospitality Sales and Promotion

CH, EXT

MKT01420

Conventions Meetings and Exhibitions Management

CH, EXT

MNG00135

Managing Rooms Division Operations

CH, EXT

MNG00219

Contemporary Workplace Relations Issues for Tourism and Hospitality

CH, EXT

MNG00418

Information Systems for Tourism Hotel and Event Management

CH, EXT

MNG00426

Gaming and Club Management

CH, EXT

MNG00427

Entrepreneurship for Tourism and Hospitality

CH, EXT

MNG01222

Facility and Risk Management for Hospitality Operations

CH, EXT

SCI00419

Food and Beverage Management

CH, EXT

Recommended enrolment for commencing students Full-time study Session 1, 2010

Session 2, 2010

COM00207 Communication in Organisations

MNG00441 Hospitality Services Management

SOY00411

Tourism Theories and Practices

ACC10249

MKT00127

Introduction to Tourism and Hospitality Marketing

MNG01413 Human Resource Management in the Tourism and Hospitality Industry

MNG00440 Introduction to Tourism and Hospitality Management

Financial Information for Decision Making

MNG00415 Tourism and Hospitality Research and Analysis

Part-time and external study Session 1, 2010

Session 2, 2010

COM00207 Communication in Organisations

MNG01413 Human Resource Management in the Tourism and Hospitality Industry

SOY00411

MNG00415 Tourism and Hospitality Research and Analysis

Tourism Theories and Practices

School of Tourism and Hospitality Management 1.13

• • •

Students commencing in Session 1 are required to enrol for Sessions 1 & 2, 2010. Students commencing in Session 2 are required to enrol for Session 2, 2010 only. Students commencing in Session 3 should check the Unit Availability 2010 table for appropriate Year 1 units that are available in Session 3. Please the Student Liaison Team if assistance is required for Session 3 ission and Enrolment.

1.14 Course Enrolment Guide 2010

2010 Course Progression The following table maps out the suggested course structure in the Bachelor of Business in Hotel and Resort Management, which will assist with unit selection. For queries regarding any aspect of the course please the Student Liaison or Team or Course Advisor. Full details for the Student Liaison or Team at the Lismore and Coffs Harbour campuses can be found in the School s table. Year 1 Session 1 COM00207

Communication in Organisations

SOY00411

Tourism Theories and Practices

MKT00127

Introduction to Tourism and Hospitality Marketing

MNG00440

Introduction to Tourism and Hospitality Management

Completed

Grade

Completed

Grade

Completed

Grade

Session 2 ACC10249

Financial Information for Decision Making

MNG00441

Hospitality Services Management

MNG01413

Human Resource Management in the Tourism and Hospitality Industry

MNG00415

Tourism and Hospitality Research and Analysis

Year 2 Session 1 LAW00203

Business Law and Ethics for Tourism and Hospitality Part C – Option Unit Part C – Option Unit Part C – Option Unit

Session 2 MNG10476

Professional Development for the Workplace Part C – Option Unit Part C – Option Unit Part C – Option Unit

Year 3 Session 1 MNG00417

Strategic Management for Tourism and Hospitality Enterprises

ECO00424

Economic Analysis for Tourism and Hospitality Part C – Option Unit Part C – Option Unit

Session 2 MKT01221

Intern Study I

MKT01222

Intern Study II

MKT01223

Intern Study III

MKT01224

Intern Study IV

School of Tourism and Hospitality Management 1.15

Bachelor of Business in Convention and Event Management Level of Award:

Undergraduate Degree

Faculty:

Business and Law

Academic Organisational Unit:

School of Tourism and Hospitality Management

Campus:

Gold Coast Beachside

Course Mode:

Internal/University Wide

Duration:

3 years

Total Units:

24

Specific Award Rules 4.1 Requirements for an Award a.

b.

To be eligible for the award of the Bachelor of Business in Convention and Event Management a candidate shall successfully complete not less than twenty-four (24) units comprising: i. all units listed in Part A of the Schedule of Units attached to these Rules; ii. all units listed in Part B of the Schedule of Units attached to these Rules; and iii. all units listed in Part C of the Schedule of Units attached to these Rules;. To be eligible for the award of the Associate Degree of Business in Convention and Event Management a candidate shall successfully complete not less than sixteen (16) units comprising: i. all units listed in Part A of the Schedule of Units attached to these Rules; ii. eight (8) units listed in either Part B or Part C of the Schedule of Units attached to these Rules;

2010 Course Schedule Bachelor of Business in Convention and Event Management Part A – First Year Core Units Unit Code

Unit Name

Campus

COM00207

Communication in Organisations

GCB, EXT

MNG00440

Introduction to Tourism and Hospitality Management

GCB,EXT

SOY00411

Tourism Theories and Practices

GCB, EXT

MNG00441

Hospitality Services Management

GCB, EXT

MNG01413

Human Resource Management in the Tourism and Hospitality Industry

GCB, EXT

ACC10249

Financial Information for Decision Making

GCB, EXT

MNG00415

Tourism and Hospitality Research and Analysis

GCB, EXT

MKT00127

Introduction to Tourism and Hospitality Marketing

GCB, EXT

1.16 Course Enrolment Guide 2010

Part B – Second and Third Year Core Units Unit Code

Unit Name

Campus

Year

LAW00203

Business Law and Ethics for Tourism and Hospitality

GCB, EXT

2nd

ECO00424

Economic Analysis for Tourism and Hospitality

GCB, EXT

2nd

MNG00417

Strategic Management for Tourism and Hospitality Enterprises

GCB, EXT

2nd

MNG10476

Professional Development for the Workplace

GCB, EXT

2nd

MKT01221

Intern Study I

GCB

3rd

MKT01222

Intern Study II

GCB

3rd

MKT01223

Intern Study III

GCB

3rd

MKT01224

Intern Study IV

GCB

3rd

Intern Study I–IV MKT01221–224 can be taken over a 20-week (600 hour) period after the completion of 19 units. All Internship placements must be approved by the Internship Coordinator prior to commencement

Part C – Specialist Major Unit Code

Unit Name

Campus

MKT00128

Tourism and Hospitality Sales and Promotion

GCB, EXT

MKT01420

Conventions Meetings and Exhibitions Management

GCB, EXT

MNG00421

Events Management

GCB, EXT

MNG01222

Facility and Risk Management for Hospitality Operations

GCB, EXT

MNG10228

Project Management for Conventions and Events

GCB, EXT

MNG10226

Theming and Staging for Conventions and Events

GCB, EXT

SCI00419

Food and Beverage Management

GCB, EXT

MNG00427

Entrepreneurship in Tourism and Hospitality

GCB, EXT

Recommended Enrolment for Commencing Students Full time study Session 1, 2010

Session 2, 2010

COM00207 Communication in Organisations

MNG00441 Hospitality Services Management

SOY00411 Tourism Theories and Practices

ACC10249

MKT00127

MNG01413 Human Resource Management in the Tourism and Hospitality Industry

Introduction to Tourism and Hospitality Marketing

MNG00440 Introduction to Tourism and Hospitality Management

Financial Information for Decision Making

MNG00415 Tourism and Hospitality Research and Analysis

School of Tourism and Hospitality Management 1.17

Part time and External study

• • •

Session 1, 2010

Session 2, 2010

COM00207 Communication in Organisations

MNG01413 Human Resource Management in the Tourism and Hospitality Industry

SOY00411

MNG00415 Tourism and Hospitality Research and Analysis

Tourism Theories and Practices

Students commencing in Session 1 are required to enrol for Sessions 1 & 2, 2010. Students commencing in Session 2 are required to enrol for Session 2, 2010 only. Students commencing in Session 3 should check the Unit Availability 2010 table for appropriate Year 1 units that are available in Session 3. Please the Student Liaison Team if assistance is required for Session 3 ission and Enrolment.

1.18 Course Enrolment Guide 2010

2010 Course Progression Bachelor of Business in Convention and Event Management Year 1 Session 1 COM00207

Communication in Organisations

SOY00411

Tourism Theories and Practices

MKT00127

Introduction to Tourism and Hospitality Marketing

MNG00440

Introduction to Tourism and Hospitality Management

Completed

Grade

Completed

Grade

Completed

Grade

Session 2 ACC10249

Financial Information for Decision Making

MNG00441

Hospitality Services Management

MNG01413

Human Resource Management in the Tourism and Hospitality Industry

MNG00415

Tourism and Hospitality Research and Analysis

Year 2 Session 1 LAW00203

Business Law and Ethics for Tourism and Hospitality

MKT01420

Conventions Meetings and Exhibitions Management

MNG00421

Events Management

MNG10228

Project Management for Conventions and Events

Session 2 MNG10226

Theming and Staging for Conventions and Events

SCI00419

Food and Beverage Management

MNG10476

Professional Development for the Workplace

MKT00128

Tourism and Hospitality Sales and Promotion

Year 3 Session 1 MNG00417

Strategic Management for Tourism and Hospitality Enterprises

MNG01222

Facility and Risk Management for Hospitality Operations

MNG00427

Entrepreneurship in Tourism and Hospitality

ECO00424

Economic Analysis for Tourism and Hospitality

Session 2 MKT01221

Intern Study I

MKT01222

Intern Study II

MKT01223

Intern Study III

MKT01224

Intern Study IV

School of Tourism and Hospitality Management 1.19

Bachelor of Sport Tourism Management Level of Award:

Undergraduate Degree

Faculty:

Business and Law

Academic Organisational Unit:

School of Tourism and Hospitality Management

Campus:

Lismore

Course Mode:

Internal

Duration:

3 years

Total Units:

24

Specific Award Rules 4.1 Requirements for an Award a.

To be eligible for the award of Bachelor of Sport Tourism Management a candidate shall successfully complete not less than twenty-four (24) units comprising: i. all units listed in Part A of the Schedule of Units attached to these Rules; and either ii. Pathway 1- six (6) units listed in Part B of the Schedule of Units attached to these Rules; OR iii Pathway 2- four (4) units from Part B of the Schedule attached to these Rules and two units from university wide offerings. On completion of the first year core units students are required to select units from those listed in Part B of this schedule. Prior to enrolling in Part B units, students need to nominate one of the two Pathways detailed above in My Enrolment. the Student Liaison or Team if you need assistance selecting your pathway.

2010 Course Schedule Bachelor of Sport Tourism Management Part A – Core Units Unit Code

Unit Name

Campus

Year

COM00207

Communication in Organisations

L, EXT

1st

MNG00301

Sport Management Principles

L, EXT

1st

SOY00411

Tourism Theories and Practices

L, EXT

1st

SOY00011

Sport Tourism I

L, EXT

1st

MNG00307

Sports Policy and Planning

L, EXT

1st

MNG01413

Human Resource Management in the Tourism and Hospitality Industry

L, EXT

1st

HMS01202

Sport and the Law

L

1st

MAT00330

Research and Analysis in Health

L

1st

SOY00012

Sport Tourism II

L

2nd

MKT00320

Sport Marketing

L

2nd

MNG01476

Professional Development for the Workplace

L, EXT

2nd

1.20 Course Enrolment Guide 2010

Unit Code

Unit Name

FIN00320

Sport Economics and Finance

MKT01425

Tourism in Pacific Asia

HEA00331

Campus

Year

L

2nd

L, EXT

3rd

Principles of Behaviour in Physical Activity

L

3rd

MKT01221

Intern Study I

L

3rd

MKT01222

Intern Study II

L

3rd

MKT01223

Intern Study III

L

3rd

MKT01224

Intern Study IV

L

3rd

Intern Study I–IV MKT01221–224 can be taken over a 20-week (600 hour) period after the completion of 19 units. All internship placements must be approved by the Internship Coordinator prior to commencement.

Part B

Option Units

Unit Code

Unit Name

Campus

SOY00412

Contemporary Tourism Issues

L, EXT

MNG00415

Tourism and Hospitality Research and Analysis

L, EXT

MNG00421

Events Management

L, EXT

MKT00205

Sport Promotion and Public Relations

MKT00204

Special Interest Tourism

L, EXT

MKT01420

Conventions Meetings and Exhibitions Management

L, EXT

MNG00305

Sports Facilities and Events

MNG00306

Sport Business

MNG00303

Sport Organisation Leadership

L

L L, EXT EXT

Recommended enrolment for commencing students Full-time study Session 1, 2010

Session 2, 2010

COM00207 Communication in Organisations

MNG00307 Sports Policy and Planning

SOY00411

HMS01202

Tourism Theories and Practices

Sport and the Law

MNG00301 Sport Management Principles

MNG01413 Human Resource Management in the Tourism and Hospitality Industry

SOY00401

MAT00330

Sport Tourism I

Research and Analysis in Health

Part-time and external study

• •

Session 1, 2010

Session 2, 2010

COM00207 Communication in Organisations

MNG01413 Human Resource Management in the Tourism and Hospitality Industry

SOY00411

MNG00307 Sports Policy and Planning

Tourism Theories and Practices

Students commencing in Session 1 are required to enrol for Sessions 1 & 2, 2010. Students commencing in Session 2 are required to enrol for Session 2, 2010 only.

School of Tourism and Hospitality Management 1.21

2010 Course Progression The following table maps out the suggested course structure in the Bachelor of Sport Tourism Management, which will assist with unit selection. For any queries regarding any aspect of the course please the Student Liaison or Team or Course Advisor. Full details for the Student Liaison or Team at the Lismore and Gold Coast Beachside campuses can be found in the School s table. Year 1 Session 1 SOY00011

Sport Tourism I

MNG00301

Sport Management Principles

COM00207

Communication in Organisations

SOY00411

Tourism Theories and Practices

Completed

Grade

Completed

Grade

Completed

Grade

Session 2 MNG01413

Human Resource Management in the Tourism and Hospitality Industry

MNG00307

Sports Policy and Planning

MAT00330

Research and Analysis in Health

HMS01202

Sport and the Law

Year 2 Session 1 SOY00012

Sport Tourism II (pre-requisite SOY00011)

FIN00320

Sport Economics and Finance Part B – Option Unit Part B – Option Unit

Session 2 MNG10476

Professional Development for the Workplace

MKT00320

Sport Marketing Part B – Option Unit Part B – Option Unit

Year 3 Session 1 MKT01425

Tourism in Pacific Asia

HEA00331

Principles of Behaviour in Physical Activity Part B – Option Unit or University Wide Elective Part B – Option Unit or University Wide Elective

Session 2 MKT01221

Intern Study I

MKT01222

Intern Study II

MKT01223

Intern Study III

MKT01224

Intern Study IV

1.22 Course Enrolment Guide 2010

Bachelor of Business in International Tourism Management Level of Award:

Undergraduate Degree

Faculty:

Business and Law

Academic Organisational Unit:

School of Tourism and Hospitality Management

Campus:

Lismore, Gold Coast Beachside

Course Mode:

Internal/University Wide

Duration:

3 years

Total Units:

24

Specific Award Rules 4.1 a.

b.

Requirements for an Award To be eligible for the award of Bachelor of Business in International Tourism Management a candidate shall successfully complete not less than twenty-four (24) units comprising: i. all twenty units listed in Part A of the Schedule of Units attached to these Rules; and ii. four elective units which can be undertaken either as a one-Session exchange at a partner overseas institution, or iii. four (4) elective units from university offerings as approved by the Course Coordinator. A maximum of 2 of the four elective units may be undertaken as cross institutional study with approval by the Course Coordinator. To be eligible for the Award of Associate Degree of Business in International Tourism Management, a candidate shall complete sixteen (16) units comprising: i. at least twelve (12) units listed in Part A of the Schedule of Units attached to these Rules, and ii. Four units from Part B of the Schedule.

4.3 International Exchange Program Candidates permitted to participate in a one semester exchange program at an approved partner university overseas shall: a. b.

c.

undertake units at the partner university which have been approved by the School Board; successfully complete four (4) units of a full-time student load at the partner university in order to receive a maximum of four (4) units recorded as ”Satisfied Requirements””at Southern Cross University; and abide by the rules and conditions of the partner university and the exchange agreement.

School of Tourism and Hospitality Management 1.23

2010 Course Schedule Bachelor of Business in International Tourism Management Part A – Core Units Unit Code

Unit Name

Campus

Year

COM00207

Communication in Organisations

L, GCB, EXT

1st

MNG00440

Introduction to Tourism and Hospitality Management

L, GCB, EXT

1st

SOY00411

Tourism Theories and Practices

L, GCB, EXT

1st

MKT00127

Introduction to Tourism and Hospitality Marketing

L, GCB, EXT

1st

ECO00424

Economic Analysis for Tourism and Hospitality

L, GCB, EXT

1st

MNG00441

Hospitality Services Management

L, GCB, EXT

1st

MNG01413

Human Resource Management in the Tourism and Hospitality Industry

L, GCB, EXT

1st

ACC10249

Financial Information for Decision Making

L, GCB, EXT

1st

MKT01425

Tourism in Pacific Asia

L, EXT

2nd

MNG10695

Global Politics of Tourism

L, GCB

2nd

MNG10696

International Transport and Tourism

L, GCB

2nd

MNG10697

International Tourism Destinations

L, GCB

2nd

MNG00415

Tourism and Hospitality Research and Analysis

L, GCB, EXT

3rd

LAW00203

Business Law and Ethics for Tourism and Hospitality

L, GCB, EXT

3rd

MNG00417

Strategic Management for Tourism and Hospitality Enterprises

L, GCB, EXT

3rd

MNG10476

Professional Development for the Workplace

L, GCB, EXT

3rd

MKT01221

Intern Study I

L, GCB

3rd

MKT01222

Intern Study II

L, GCB

3rd

MKT01223

Intern Study III

L, GCB

3rd

MKT01224

Intern Study IV

L, GCB

3rd

Part B – Second Year Core Units Unit Code

Unit Name

Campus

Year

EXE00221

Tourism and Hospitality International Exchange I

L, GCB

2nd

EXE00222

Tourism and Hospitality International Exchange II

L, GCB

2nd

EXE00223

Tourism and Hospitality International Exchange III

L, GCB

2nd

EXE00224

Tourism and Hospitality International Exchange IV

L, GCB

2nd

OR

4 elective units from those offered at Southern Cross University, with Course Advisor approval

2nd

1.24 Course Enrolment Guide 2010

Recommended enrolment for commencing students Full-time study Session 1, 2010

Session 2, 2010

COM00207 Communications in Organisations

MNG00441 Hospitality Services Management

SOY00411

Tourism Theories and Practices

ACC10249

MKT00127

Introduction to Tourism and Hospitality Marketing

MNG01413 Human Resource Management in the Hospitality Industry

MNG00440 Introduction to Tourism and Hospitality Management

ECO00424

Financial Information for Decision Making

Economic Analysis for Tourism and Hospitality

Part-time and external study

• •

Session 1, 2010

Session 2, 2010

COM00207 Communications in Organisations

MNG01413 Human Resource Management in the Hospitality Industry

SOY00411

ACC10249

Tourism Theories and Practices

Financial Information for Decision Making

Students commencing in Session 1 are required to enrol for Sessions 1 & 2, 2010. Students commencing in Session 2 are required to enrol for Session 2, 2010 only.

2010 Course Progression The following table maps out the suggested course structure in the Bachelor of Business in International Tourism Management, which will assist with unit selection. For any queries regarding any aspect of the course please the Student Liaison or Team or Course Advisor. Full details for the Student Liaison or Team at the Lismore and Gold Coast Beachside campuses can be found in the School s table.

School of Tourism and Hospitality Management 1.25

Bachelor of Business in International Tourism Management 2010 Course Progression Year 1 Session 1 COM00207

Communication in Organisations

SOY00411

Tourism Theories and Practices

MKT00127

Introduction to Tourism and Hospitality Marketing

MNG00440

Introduction to Tourism and Hospitality Management

Completed

Grade

Completed

Grade

Completed

Grade

Session 2 ACC10249

Financial Information for Decision Making

MNG00441

Hospitality Services Management

MNG01413

Human Resource Management in the Tourism and Hospitality Industry

ECO00424

Economic Analysis for Tourism and Hospitality

Year 2 Session 1 MKT01425

Tourism in Pacific Asia

MNG10696

International Tourism Destinations

MNG10695

Global Politics of Tourism

MNG10697

International Transport and Tourism

Session 2 EXE00221

Tourism and Hospitality International Exchange I

EXE00222

Tourism and Hospitality International Exchange II

EXE00223

Tourism and Hospitality International Exchange III

EXE00224

Tourism and Hospitality International Exchange IV

OR

Four (4) elective units from those offered at SCU with Course Advisor approval

Year 3 Session 1 MNG00417

Strategic Management for Tourism and Hospitality Enterprises

MNG00415

Tourism and Hospitality Research and Analysis

LAW00203

Business Law and Ethics for Tourism and Hospitality

MNG10476

Professional Development for the Workplace

Session 2 MKT01221

Intern Study I

MKT01222

Intern Study II

MKT01223

Intern Study III

MKT01224

Intern Study IV

1.26 Course Enrolment Guide 2010

Bachelor of Business in Club and Gaming Management Level of Award:

Undergraduate Degree

Faculty:

Business and Law

Academic Organisational Unit:

School of Tourism and Hospitality Management

Campus:

Lismore

Course Mode:

University Wide

Duration:

3 years

Total Units:

24

Specific Award Rules 4.1 a.

b.

Requirements for an Award To be eligible for the award of Bachelor of Business in Club and Gaming Management a candidate shall successfully complete not less than twenty-four (24) units comprising: i. all units listed in Part A of the Schedule of Units attached to these Rules; and ii. eight (8) units listed in Part B of the Schedule of Units attached to these Rules. To be eligible for the award of Associate Degree of Business in Club and Gaming Management a candidate shall successfully complete not less than sixteen (16) units comprising: i. at least twelve (12) units listed in Part A of the Schedule of Units attached to these Rules; and ii. up to four (4) units listed in Part B of the Schedule of Units attached to these Rules (excluding the MKT01221–4 Intern Study units).

2010 Course Schedule Bachelor of Business in Club and Gaming Management Part A – Core Units Unit Code

Unit Name

Campus

Year

COM00207

Communication in Organisations

EXT

1st

BUS00211

Gaming Management I: Introduction

EXT

1st

MNG01413

Human Resource Management in the Tourism and Hospitality Industry

EXT

1st

BUS00212

Gaming Management II: Analysis

EXT

1st

MKT00127

Introduction to Tourism and Hospitality Marketing

EXT

1st

MNG00440

Introduction to Tourism and Hospitality Management

EXT

1st

MNG00415

Tourism and Hospitality Research and Analysis

EXT

1st

ACC10249

Financial Information for Decision Making

EXT

1st

SCI00419

Food and Beverage Management

EXT

2nd

BUS00213

Gaming Management III: Impacts

EXT

2nd

MNG01222

Facility and Risk Management for Hospitality Operations

EXT

3rd

LAW00203

Business Law and Ethics for Tourism and Hospitality

EXT

2nd

MNG00219

Contemporary Workplace Relations Issues for Tourism and Hospitality

EXT

2nd

School of Tourism and Hospitality Management 1.27

Unit Code

Unit Name

Campus

Year

MNG00417

Strategic Management for Tourism and Hospitality Enterprises

EXT

3rd

MKT01205

Inventory Management for Hospitality Operations

EXT

2nd

BUS00214

Gaming Management IV: Strategic Gaming Management

EXT

2nd

Part B – Option Units Unit Code

Unit Name

Campus

SOY00411

Tourism Theories and Practices

EXT

ECO00424

Economics Analysis for Tourism and Hospitality

EXT

MKT00204

Special Interest Tourism

EXT

MNG00418

Information Systems for Tourism, Hotel and Event Management

EXT

MKT01420

Conventions, Meetings and Exhibitions Management

EXT

SOY00412

Contemporary Tourism Issues

EXT

MNG00441

Hospitality Services Management

EXT

MKT00128

Tourism and Hospitality Sales and Promotion

EXT

HMS00423

Tourism Planning and the Environment

EXT

MKT01425

Tourism in Pacific Asia

EXT

MNG00421

Events Management

EXT

MNG00427

Entrepreneurship in Tourism and Hospitality

EXT

MNG00135

Managing Rooms Division Operations

EXT

MNG10476

Professional Development for the Workplace

EXT

MKT01221

Intern Study I

L

MKT01222

Intern Study II

L

MKT01223

Intern Study III

L

MKT01224

Intern Study IV

L

Recommended Enrolment for Commencing Students Full time study Session 1, 2010

Session 2, 2010

COM00207 Communications in Organisations

MNG00441 Hospitality Services Management

SOY00411

Tourism Theories and Practices

ACC10249

MKT00127

Introduction to Tourism and Hospitality Marketing

MNG01413 Human Resource Management in the Hospitality Industry

MNG00440 Introduction to Tourism and Hospitality Management

Financial Information for Decision Making

MNG00415 Research and Analysis for Tourism and Hospitality

Part time and External study Session 1, 2010

Session 2, 2010

COM00207 Communications in Organisations

ACC10249

MKT00127

MNG01413 Human Resource Management in the Hospitality Industry

Introduction to Tourism and Hospitality Marketing

Financial Information for Decision Making

1.28 Course Enrolment Guide 2010

2010 Course Progression The following table maps out the suggested course structure in the Bachelor of Business in Club and Gaming Management, which will assist with unit selection. For queries regarding any aspect of the course please the Student Liaison or Team or Course Advisor. Full details for the Student Liaison or Team at the Lismore campus can be found in the School s table. Year 1 Session 1 COM00207

Communication in Organisations

BUS00211

Gaming Management I: Introduction

MNG00440

Introduction to Tourism and Hospitality Management

MKT00127

Introduction to Tourism and Hospitality Marketing

Completed

Grade

Completed

Grade

Completed

Grade

Session 2 MNG01413

Human Resource Management in the Tourism and Hospitality Industry

BUS00212

Gaming Management II: Analysis

ACC10249

Financial Information for Decision Making

MNG00415

Tourism and Hospitality Research and Analysis

Year 2 Session 1 BUS00213

Gaming Management III: Impacts

MKT01205

Inventory Management for Hospitality Operations

LAW00203

Business Law and Ethics for Tourism and Hospitality

MNG00219

Contemporary Workplace Relations Issues for Tourism and Hospitality

Session 2 SCI00419

Food and Beverage Management

BUS00214

Gaming Management IV: Strategic Gaming Management Part B – Option Unit Part B – Option Unit

Year 3 Session 1 MNG00417

Strategic Management for Tourism and Hospitality Enterprises

MNG01222

Facility and Risk Management for Hospitality Operations Part B – Option Unit Part B – Option Unit

Session 2 Part B – Option Unit Part B – Option Unit Part B – Option Unit Part B – Option Unit

School of Tourism and Hospitality Management 1.29

Bachelor of Environmental Tourism Management Level of Award:

Undergraduate Degree

Faculty:

Business and Law

Academic Organisational Unit:

School of Tourism and Hospitality Management

Campus:

Lismore

Course Mode:

University Wide

Duration:

3 years

Total Units:

24

Specific Award Rules 4.1 a.

b.

Requirements for an Award To be eligible for the award of Bachelor of Environmental Tourism Management a candidate shall successfully complete not less than twenty-four (24) units comprising: i. all units listed in Part A of the Schedule of Units attached to these Rules; and ii. all units listed in Part B of the Schedule of Units attached to these Rules; and iii. eight (8) units listed in Part C of the Schedule of Units attached to these Rules, of which four (4) units must be from the School of Tourism and Hospitality Management and four (4) from the School of Environmental Science and Management. To be eligible for the award of Associate Degree of Environmental Tourism Management a candidate shall successfully complete not less than sixteen (16) units comprising: i. all units listed in Part A of the Schedule of Units attached to these Rules; and ii. four (4) units listed in Part B of the Schedule of Units attached to these Rules, of which two (2) units must be from the School of Tourism and Hospitality Management and two (2) from the School of Environmental Science and Management. iii four (4) units listed in Part C of the Schedule of Units attached to these Rules, of which two (2) units must be from the School of Tourism and Hospitality Management and two (2) from the School of Environmental Science and Management.

Note for University Wide/External Students: Many of the University Wide/external units offered by the School of Environmental Science and Management require attendance at compulsory “Residential Workshops” to satisfy the requirements of that unit. This will apply to some first year units in this course. A Residential Workshop involves a period of time that must be spent either on-campus at Lismore or at specified off-campus locations. For more information about Residential Workshops including timetables and unit availability please the School of Environmental Science and Management, [email protected] or phone Environmental Science Reception on (02) 6620 3650.

1.30 Course Enrolment Guide 2010

2010 Course Schedule Bachelor of Environmental Tourism Management Part A – First Year Core Units Unit Code

Unit Name

Campus

School of Tourism and Hospitality Management COM00207

Communication in Organisations

L, EXT

MNG01413

Human Resource Management in the Tourism and Hospitality Industry

L,EXT

SOY00411

Tourism Theories and Practices

L, EXT

SOY00412

Contemporary Tourism Issues

L, EXT

School of Environmental Science and Management BIO00201

Biology

L, EXT

BIO00202

Ecology

L, EXT

ISY00241

Environmental Information Management

L, EXT

SUR00201

Environmental Mapping

L, EXT

Part B – Second and Third Year Core Units Unit Code

Unit Name

Campus

Year

School of Tourism and Hospitality Management MNG00440

Introduction to Tourism and Hospitality Management

L, EXT

2nd

MKT00204

Special Interest Tourism

L,EXT

3rd

MNG01476

Professional Development for the Workplace

L, EXT

2nd

HMS00423

Tourism Planning and the Environment

L, EXT

3rd

School of Environmental Science and Management MAT00211

Environment Information Analysis

L, EXT

2nd

BIO01230

Principles of Coastal Resource Management

L, EXT

2nd

SCI00211

Integrated Project (double weighted unit)

L, EXT

3rd

Part C – Option Units Unit Code

Unit Name

Campus

School of Tourism and Hospitality Management MKT00127

Introduction to Tourism and Hospitality Marketing

L, EXT

MNG00427

Entrepreneurship for Tourism and Hospitality Enterprise

L,EXT

ECO00424

Economic Analysis for Tourism and Hospitality

L, EXT

MNG00421

Events Management

L, EXT

MNG10526

Foundations of Visitor Interpretation

L, EXT

MNG00441

Hospitality Services Management

L, EXT

School of Environmental Science and Management

School of Tourism and Hospitality Management 1.31

Unit Code

Unit Name

Campus

BIO00244

Protected Area Management

L, EXT

ENV00207

Environmental Planning

L, EXT

BIO00213

Plant Identification and Conservation

L, EXT

BIO10184

Ecological Restoration and Monitoring

L, EXT

FOR00113

Extension and Advisory Services

L, EXT

BIO00212

Wildlife Conservation

L, EXT

Recommended enrolment for commencing students Full Time study Session 1, 2010

Session 2, 2010

COM00207 Communication in Organisations

MNG01413 Human Resource Management in the Tourism and Hospitality Industry

SOY00411

Tourism Theories and Practices

SOY00412

Contemporary Tourism Issues

BIO00201

Biology

BIO00202

Ecology

ISY00241

Environmental Information Management

MAT00211

Environmental Information Analysis

Part Time and External study

• • •

Session 1, 2010

Session 2, 2010

COM00207 Communication in Organisations

MNG01413 Human Resource Management in the Tourism and Hospitality Industry

SOY00411

SOY00412

Tourism Theories and Practices

Contemporary Tourism Issues

Students commencing in Session 1 are required to enrol for Sessions 1 & 2, 2010. Students commencing in Session 2 are required to enrol for Session 2, 2010 only. Students commencing in Session 3 should check the Unit Availability 2010 table for appropriate Year 1 units that are available in Session 3. Please the Student Liaison Team if assistance is required for Session 3 ission and Enrolment.

2010 Course Progression The following table maps out the suggested course structure in the Bachelor of Environmental Tourism Management, which will assist with unit selection. For queries regarding any aspect of the course please the Student Liaison or Team or Course Advisor. Full details for the Student Liaison or Team at the Lismore campus can be found in the School s table.

1.32 Course Enrolment Guide 2010

Year 1 Session 1 COM00207

Communication for Organisations

SOY00411

Tourism Theories and Practices

BIO00201

Biology

ISY00241

Environmental Information Management

Completed

Grade

Completed

Grade

Completed

Grade

Session 2 MAT00211

Environmental Information Analysis

BIO00202

Ecology

MNG01413

Human Resource Management in the Tourism and Hospitality Industry

SOY00412

Contemporary Tourism Issues

Year 2 Session 1 SUR00201

Environment Mapping

MNG00440

Introduction to Tourism and Hospitality Management 1 Tourism Option 1 Science Option

Session 2 BIO01230

Principles of Coastal Resource Management

MNG10476

Professional Development for the Workplace

HMS00423

Tourism Planning and the Environment 1 Science Option

Year 3 Session 1 MKT00204

Special Interest Tourism 1 Tourism Option 1 Science Option 1 Science Option

Session 2 1 Tourism Option 1 Tourism Option SCI00211

Integrated Project (double weighted)

School of Tourism and Hospitality Management 1.33

Bachelor of Business in Hotel Management Level of Award:

Undergraduate Degree

Faculty:

Business and Law

Academic Organisational Unit:

School of Tourism and Hospitality Management

Campus:

Sydney, Phillip Street

Course Mode:

Internal

Duration:

3 years

Total Units:

24

Specific Award Rules 4.1 a.

b.

Requirements for an Award To be eligible for the award of Bachelor of Hotel Management a candidate shall successfully complete not less than twenty-four (24) units comprising: i. all units listed in Part A of the Schedule of Units attached to these Rules; and ii. Two (2) units listed in Part B of the Schedule of Units attached to these Rules; OR iii. Two (2) Other units acceptable to the School Board To be eligible for the award of Associate Degree of Hotel Management a candidate shall successfully complete not less than sixteen (16) units comprising: i. Sixteen (16) units listed in Part A of the Schedule of Units attached to these Rules.

2010 Course Schedule Bachelor of Business in Hotel Management Part A – Core Units Unit Code

Unit Name

Campus

Year

COM00207

Communication in Organisations

S

1st

SOY00411

Tourism Theories and Practices

S

2nd

MKT00127

Introduction to Tourism and Hospitality Marketing

S

2nd

MKT00128

Tourism and Hospitality Sales and Promotion

S

3rd

MNG00440

Introduction to Tourism and Hospitality Management

S

2nd

MNG01413

Human Resource Management in the Tourism and Hospitality Industry

S

2nd

ACC10249

Financial Information for Decision Making

S

2nd

MNG00441

Hospitality Services Management

S

2nd

MNG00415

Tourism and Hospitality Research and Analysis

S

2nd

LAW00203

Business Law and Ethics for Tourism and Hospitality

S

3rd

MNG00417

Strategic Management for Tourism and Hospitality Enterprises

S

3rd

ACC00207

Hospitality and Tourism Financial Management

S

3rd

1.34 Course Enrolment Guide 2010

Unit Code

Unit Name

Campus

Year

MNG00219

Contemporary Workplace Relations for Tourism and Hospitality Enterprises

S

3rd

MNG01222

Facility and Risk Management for Hospitality Operations

S

3rd

SOY00137

Environmental Management for the Hotel

S

2nd

MNG10476

Professional Development for the Workplace

S

1st

SCI00428

Food and Beverage Operations

S

1st

MNG00431

Rooms Divisions Operations

S

1st

MKT01221

Intern Study I

S

1st

MKT01222

Intern Study II

S

1st

MKT01223

Intern Study III

S

1st

MKT01224

Intern Study IV

S

1st

Part B – Option Units Unit Code

Unit Name

Campus

SOY00412

Contemporary Tourism Issues

S

MKT00204

Special Interest Tourism

S

ECO00424

Economic Analysis for Tourism and Hospitality

S

MKT01425

Tourism in Pacific Asia

S

MNG00418

Information Systems for Tourism, Hotel and Events Management

S

MKT01420

Conventions Meetings and Exhibitions Management

S

MNG00421

Events Management

S

MNG00427

Entrepreneurship for Tourism and Hospitality Enterprise

S

Recommended enrolment for commencing students Full time study Session 1, 2010

Session 2, 2010

MNG00431 Rooms Division Operations

MKT01221

Intern Study I

SCI00428

MKT01222

Intern Study II

COM00207 Communication in Organisations

MKT01223

Intern Study III

MNG10476 Professional Development for the Workplace

MKT01224

Intern Study IV

Food and Beverage Operations

Full course progression is available on the school’s homepage at http://hotelschool.scu.edu.au. Please click on the ‘s’ link and then on ‘Hotel School Prospectus’.

2010 Course Progression The following table maps out the suggested course structure in the Bachelor of Business in Hotel Management, which will assist with unit selection. For queries regarding any aspect of the course please the Student Liaison or Team or Course Advisor. Full details for the Student Liaison or Team at the Lismore campus can be found in the School s table.

School of Tourism and Hospitality Management 1.35

Bachelor of Business in Hotel Management 2010 Course Progression Year 1 Session 1 MNG00431

Rooms Division Operations

SCI00428

Food and Beverage Operations

COM00207

Communication in Organisations

MNG10476

Professional Development for the Workplace

Completed

Grade

Completed

Grade

Completed

Grade

Session 2 MKT01221

Intern Study I

MKT01222

Intern Study II

MKT01223

Intern Study III

MKT01224

Intern Study IV

Year 2 Session 1 MNG00440

Introduction to Tourism and Hospitality Management

MKT00127

Introduction to Tourism and Hospitality Marketing

MNG01413

Human Resource Management in the Tourism and Hospitality Industry

SOY00137

Environmental Management for the Hotel Industry

Session 2 SOY00411

Tourism Theories and Practices

ACC10249

Financial Information for Decision Making

MNG00441

Hospitality Services Management

MNG00415

Tourism and Hospitality Research and Analysis

Year 3 Session 1 MKT00128

Tourism and Hospitality Sales and Promotion

ACC00207

Hospitality And Tourism Financial Management

LAW00203

Business Law and Ethics for Tourism and Hospitality

Session 2 MNG00417

Strategic Management for Tourism and Hospitality Enterprises

MNG00219

Contemporary Workplace Relations for Tourism and Hospitality

MNG01222

Facility and Risk Management for Hospitality Operations Part B – Option Unit

1.36 Course Enrolment Guide 2010

Honours Programs • • •

Bachelor of Business in Tourism Management (Honours) Bachelor of Business in Hotel and Resort Management (Honours) Bachelor of Sport Tourism Management (Honours)

The School of Tourism and Hospitality Management Honours programs require one year full time study, after completion of an undergraduate degree with a course Grade Point Average of Credit. Honours study helps students develop skills, knowledge and interests in research. The vast majority of work undertaken during the Honours program is research, usually both primary and secondary. Each of the Honours programs are comprised of four (4) double weighted units. The programs require students to undertake a Research Methods unit accompanied by three Thesis units or to complete a suite of four Thesis units. Applications for Honours Awards are accepted in Session 1. An Honours Guidebook is sent to all students enrolling in the Honours year. An Honours Orientation day is also scheduled at the start of the academic year. The Honours Guidebook explains the Specific Award Rules, Requirements for the Award, Course Progression, and the suggested course progression. Honour programs require independent research in close association with a supervisor, which is quite different to undergraduate degrees completed by coursework. As such, students considering ission and enrolment in an Honours degree should the Honours Coordinator to discuss research interests, proposed topics and explore potential supervisors for their research area. If you have any queries regarding any aspect of Honours your Student Liaison or Team or the Honours Coordinator. Please refer to the School s table for full details.

School of Tourism and Hospitality Management 1.37

Unit Descriptions ACC10249

Financial Information for Decision Making

This unit acts as an entry point to all streams of the Bachelor of Business program by considering the context of business decision making. Recognising economic, social and environment issues and the global context of modern organisations, the types of quantitative and qualitative information generated by and required by organisations to make informed decisions. The process of identifying, measuring, recording and communicating economic information is demonstrated throughout the unit. The information derived from this process is set alongside non financial considerations, both internal to the organisation and pertaining to society at large, to form a total picture of the information requirements facing decision makers in business.

ACC00207

Hospitality and Tourism Financial Management

Learn how to use financial and operating information in planning, control, evaluation and decision making in hotels. The focus is management ing and finance for hotels. The topics include management control, hotel financial statements, financial analysis, cash management, cost management, pricing, performance measurement, operations budgeting, capital structure and investment decisions.

BUS00211

Gaming Management I: Introduction

Comprehensively examines the major types of gambling operated by ed and licensed clubs in Australia – gaming machines, keno, TAB and minor gaming. Examines the external environment within which club gaming operates, and the internal day-to-day operation and control of gaming activities

BUS00212

Gaming Management II: Analysis

Provides managers with the skills to implement security procedures in accordance with the club policy and legislation. Also considers the analysis process and implementing methods of investigation in the event of discrepancies.

BUS00213

Gaming Management III: Impacts

Examines three main areas relating to impacts in gambling. Firstly examines key influences on gambling emanating from government policies, socio-cultural factors, psychological and personal characteristics of individual gamblers, management and marketing strategies of gambling operators, and gambling product design. Second, examines key socio-economic impacts of gambling, both positive and negative. Third, discusses approaches and issues relevant to managing some of the negative social impacts of gambling.

BUS00214

Gaming Management IV: Strategic Gaming Management

Covers contemporary issues of gaming management through self-instructional chapters, each relating to different issues within the gaming function. Students are expected to reflect on their own current practices in areas such as player profiles and historical hip databases, change management, gaming and gender, gaming area layout, trends in gaming acceptance and policy and government responses to gaming.

COM00207

Communication in Organisations

This unit is designed to stimulate improvement in students¿ communication competencies in business and academia. Provides an understanding of the role and importance of interpersonal communication within organisations. Students are introduced to a range of communication theories and concepts applicable in a business and academic setting. Skills required to improve interpersonal communication competence are illustrated and put into practice.

1.38 Course Enrolment Guide 2010

ECO00424

Economic Analysis for Tourism and Hospitality

Provides an overview of the economic basis and consequences of tourist behaviour. Emphasis is placed on the economic implications of tourism for local communities and the international travel and tourism industry. The role of government in tourism development and management is also addressed.

HOS10199

Foodservice Operations

This unit aims to offer students an experience in planning, organising, managing and the delivery of a themed meal function. Students will develop these skills to complete a meal function project within the framework of a set management process. Pertinent theories learned in other units are drawn upon to provide theoretical underpinning for the process.

HMS00423

Tourism Planning and the Environment

Many tourism and leisure activities are widely promoted as socially, economically and environmentally desirable. The challenge for managers is to ensure that such activities are carried out in a sustainable way, with minimal social, cultural and environmental impacts. The unit gives students an understanding of the concept of `sustainable development’, and how it applies to the planning and management of tourism.

LAW00203

Business Law and Ethics for Tourism and Hospitality

Introduces students to the Australian legal system and key elements of business law specifically relevant to tourism and hospitality. Another segment introduces students to some theoretical principles of business ethics. This unit encourages students to recognise the potential legal and/or ethical implications of issues encountered by managers of tourism businesses using a teacher-focused strategy to develop students’ problem-solving and analytical skills.

MKT00127

Introduction to Tourism and Hospitality Marketing

Provides an introduction to the role of marketing in the hospitality and tourism industry. Examines consumer behaviour, strategic planning, creating a marketing plan, market segmentation and use of the marketing mix.

MKT00128

Tourism and Hospitality Sales and Promotion

This is a skills-based marketing unit that covers the areas of destination marketing, media releases, brochure development, internet marketing, product development, pricing, packaging, advertising, and the overall management and control of the marketing function in tourism and hospitality organisations. Covers the areas of product development, pricing, packaging, advertising, public relations and the overall management and control of the marketing function in tourism and hospitality organisation.

MKT01221–224

Intern Study I–IV

Provide practical workplace experience within the tourism and hospitality industry. Students can undertake a placement in any appropriate industry sector (e.g. hotels, resorts, clubs, casinos, government tourism bodies, restaurants, catering and food service operations, private consultancies, airlines, event and conference management, marketing/promotions and special interest tourism operations) in Australia or overseas. These units provide an opportunity for students to apply concepts and principles of business management to a workplace setting in the tourism/hospitality industry and they enable students to better appreciate the nature of the employment in the industry.

MKT00204

Special Interest Tourism

Introduces students to the phenomenon of Special Interest Tourism and its relationship to more traditional forms of tourism and leisure. Examines various special interest market segments, the growth and diversity of these segments, and their impact on individuals, communities, the tourism industry and policy makers.

School of Tourism and Hospitality Management 1.39

MKT01205

Inventory Management for Hospitality Operations

Builds on the material presented in the pre-requisite unit by examining the cost and quality control mechanisms that should be implemented during the purchase, storage and issue and sale of stock. Major areas covered include menu planning and analysis, stocktaking procedures, stock reconciliation, forecasting and maintaining economic volumes of stock, inventory valuation, and the implementation and analysis of management information systems to maintain inventory, financial and quality controls.

MKT01420

Conventions Meetings and Exhibitions Management

Provides students with an overview of the convention, meeting and exhibition industry. It examines the physical requirements, marketing, management and operation of convention and exhibition facilities. Emphasis is also placed on the planning and organisation of conventions and meetings.

MKT01425

Tourism in Pacific Asia

This unit gives students an overview of tourism developments in the Pacific Asia region. It examines the responsibilities of tourism development by investigating the impacts, as well as considering important factors necessary for sustainable tourism growth. Students are given the opportunity to focus on a particular country or region. The unit provides instruction in cross-cultural understanding to prepare students for management position within tourism and hospitality businesses operating in the region.

MNG00135

Managing Rooms Division Operations

This unit examines rooms’ division operations and management. Topics covered include managing reception and reservation services, challenges and issues in housekeeping, financial transactions, night audit processes, handling complaints, and trends in the area of rooms division management.

MNG00415

Tourism and Hospitality Research and Analysis

Understanding of the research process is important to tourism businesses. Ability to choose the appropriate collection, interpretation and presentation methods are the focus of this projectbased unit. Students are given an introduction to research where they can develop skill in the planning, preparation and design of a tourism research project.

MNG00417

Strategic Management for Tourism and Hospitality Enterprises

Every organisation (large or small, in the private or public sectors) contains issues of strategy. Theories about strategies and strategic management are studied alongside illustrative and analytical cases from tourism and hospitality industries, internationally and in Australia.

MNG00418

Information Systems for Tourism Hotel and Event Management

Provides an introduction to information systems management in the tourism and hospitality industries. Provides a basic understanding of the value and uses of computer-based information systems for business operations, management decision-making and strategic success of the organisation. Allows students to enhance their computer literacy and develop skills for managing information and communication technology (ICT) in accommodation businesses.

MNG00219

Contemporary Workplace Relations Issues for Tourism and Hospitality

Every organisation invests time on workplace relations matters. Theories and practices about contemporary workplace relations issues are studied as they apply to the tourism, hospitality and leisure industries. Relevant case studies from Australia and internationally will be used as a basis on which students will build their knowledge base.

1.40 Course Enrolment Guide 2010

MNG00421

Events Management

Provide students with an international, national, regional and local perspective of events management. It will examine and evaluate management, marketing, financial and operational considerations together with the strategies necessary to ensure a viable event. Project planning techniques will be examined and evaluated. The events industry will be reviewed as part of the overall tourism product.

MNG00426

Gaming and Club Management

This unit begins with a review of key issues and influences on the development and growth of Australian gambling operations, including an analysis of key stakeholder roles. It then explores the legal, istrative and operational requirements for various types of gambling with a focus on gaming machines. Opportunities and challenges for the contemporary gambling industry, including consumer protection and harm minimisation measures, are also discussed.

MNG00427

Entrepreneurship for Tourism and Hospitality

Explores innovation and the entrepreneurial process in the context of tourism and hospitality industries by examining environmental, personal and sociological antecedents to entrepreneurship, the process of new venture creation, and the general and strategic management of entrepreneurial ventures from start-up through growth.

MNG00431

Rooms Division Operations

Provides an understanding of basic operations and functions of the rooms division department within a hotel or resort. There is an increasing need for employees within the accommodation sector to understand the management principles and issues concerning rooms division. Examines and evaluates the impact of size, ownership and target market on the organisation, and on management strategies in the rooms division. istrative, operational and revenue management controls of rooms division management are examined at each stage of the guest cycle.

MNG00440

Introduction to Tourism and Hospitality Management

Examines in an integrated way, management concepts and competencies common to managing all organisations, but particularly managing service and providing quality service in tourism and hospitality businesses and organisations. Uses tourism and hospitality case studies to encourage students to find links between theories and practice.

MNG00441

Hospitality Services Management

This unit introduces students to the concept of hospitality services management where the customer is the centre of the organisation. It develops an understanding of the links between marketing, operations and human resource functions to facilitate effective strategies and service management techniques for hospitality-related enterprises. In particular, this unit takes a student-centred approach and aims to develop students’ teamwork skills. To complete the assessment requirements for this unit students will need access to a computer and internet.

MNG01222

Facility and Risk Management for Hospitality Operations

Examines organisations’ procedures to manage facilities and risk in hospitality industries. This knowledge is needed to protect guests from safety hazards and organisations from loss of profits. The unit evaluates how tangible aspects of hospitality products are determined feasible in different contexts. It estimates the need to introduce strategic facility management measures for the benefit of operational efficiency. Examines risk management processes and their potential to protect physical, non-physical, financial and human assets.

School of Tourism and Hospitality Management 1.41

MNG01413

Human Resource Management in the Tourism and Hospitality Industry

Highlights the importance of strategic HRM to tourism and hospitality. The interaction between line managers and human resource specialists is also examined. Students gain an appreciation of the value of people and human capital to organisations while critically engaging with contemporary research literature to identify future industry HR trends. Uses a student-focused strategy developing case-study analysis and critical thinking.

MNG10226

Theming and Staging for Conventions and Events

This unit aims to provide students with the ability to analytically apply the processes of production operations ‘ i.e. programming and theming, and logistics and staging ‘ used in Convention, Exhibition and Event management. These technical and creative processes encom the decisions which influence how human and technical resources are employed to achieve the desired outcome of an event and are of fundamental importance to Event Management and Planning. The unit investigates effective means of evaluating options and making the selections required to successfully manage a range of diverse events in a variety of contexts.

MNG10228

Project Management for Conventions and Events

Enables students to apply event project planning and management techniques to specific conventions and events. Topic areas cover all aspects of the event planning and management processes including: undertaking feasibility studies, scheduling and resource allocation, creating a work breakdown structure, and a Gantt chart, cost estimation techniques and event evaluation strategies. Microsoft Project is introduced as an application to assist with the management of event projects.

MNG10476

Professional Development for the Workplace

A professional development unit enhancing skills necessary for gaining employment. Includes goal setting, job search skills, resume writing, interview skills, insights into organisational behaviour and practical approaches to dealing with common workplace issues. A key component of this unit is the development of a personalised Professional Development Plan.

MNG10526

Foundations of Visitor Interpretation

Visitor Interpretation is the professional practice of communicating with visitors in recreational and tourism settings such as protected natural areas, museums, zoos, art galleries and other natural and cultural heritage settings. This unit provides an overview of interpretation; an understanding of the key theories of communication and representation that underpin it; survey of interpretive methods such as signage, brochures, tour guiding; and an examination of its social, cultural, political and managerial implications. Students will have an opportunity to design and critique specific interpretive approaches.

SCI00428

Food and Beverage Operations

Introduces students to the dynamic and challenging area of food and beverage operations. Initially it analyses the historical and cultural issues that have developed and influenced social and cultural norms. Students develop an understanding of the key operational activities, legal responsibilities and technical knowledge necessary for the successful management of a food and beverage outlet. This is followed with an examination of the main issues facing food and beverage operators today and evaluates current trends and practices that are emerging.

SOY00011

Sport Tourism I

Provides students with a theoretical and practical overview of sport tourism with global and Australian examples. Adopts a teacher/student interaction during which students acquire an understanding of the theory and practice. Unit looks at the historical development of sport tourism, provides conceptual frameworks and sport tourism models and introduces business practices that outline the symbiotic relationship between sport and tourism, finally introduces contemporary issues.

1.42 Course Enrolment Guide 2010

SOY00012

Sport Tourism II

Uses a student/teacher interaction strategy aimed at students developing their worldview of sport tourism. More theories and constructs about sport tourism are studied, leading into a number of significant issues such as: economic, social and cultural impacts upon communities and environmental impacts; sport tourism and urban and regional development; government policy; the organisation of sport tourism events and future management issues.

SOY00137

Environmental Management in the Hotel Industry

Topics covered in this unit include a systematic framework that encourages a strategic approach to the environment as a business issue. The unit encourages a proactive approach to environmental management while examining the environmental review process, staff commitment, resource acquisition and allocation, leadership and team building, the selection of priority areas, developing plans, measurement target setting, implementation and review of the process.

SOY00411

Tourism Theories and Practices

Students develop their knowledge and understanding of the dynamics of the tourism system and their capability for independent, university level (i.e. professional) education. This process can be intrinsically interesting and it has practical uses, such as providing students with background knowledge for other subjects that involve marketing, management and other disciplines related to tourism.

SOY00412

Contemporary Tourism Issues

More foundation topics about tourism and hospitality, including environmental impacts and attractions. Topical issues are explored with examples from many countries. These include sustainability and ecotourism; strategic and structural issues in tourism industries, authenticity; and impacts on tourism of the Olympic Games.

School of Tourism and Hospitality Management 1.43

Other Important Information Requirements for studying via Distance Education University Wide/External students only Students enrolled via distance education, are required to own (or have access to) a computer that has internet access and a CD-ROM drive with a current operating system.

Bachelor of Environmental Tourism Management This degree is offered in conjunction with Environmental Science Management Schools. Most of the units offered through the School of Environmental Science have a compulsory “Residential Workshop” that students must attend to satisfy the requirements of that unit. A Residential Workshop involves a period of time that must be spent either on-campus at Lismore or at specified off-campus locations. The Residential (that can include lectures, tutorials, workshops, fieldwork and/or laboratory classes) provides students with valuable ‘hands-on’ experience in the field and in laboratories, and provides an excellent opportunity to meet staff and fellow students. The duration of Residential Workshops will vary for each unit but is generally between two and a half to six days in length and held either during a two week block around the middle of each session or as specified for intensive or National Marine Science Centre units. Specific unit Residential Workshops are detailed in the study guide that students will receive when they enrol in the unit. Intensive units run between Session 1 and Session 2 and may not have study materials posted until later in the Session. Course materials are designed with consideration for a student’s “off-campus” situation and beneficial interaction with lecturers and other students is encouraged throughout the course. This interaction may include: online forums, email, ordinary mail, phone or fax.

Students in correctional centres If a student is currently in a Correctional Centre, please advise us of this as soon as possible. We are aware that students in a Correctional Centre may require the School to make special arrangements to ensure that you are able to access materials related to your studies.

Domestic students studying abroad Students that are contemplating studying externally from overseas, should advise us of this as soon as possible. The External Student Liaison or Team will need to confirm study package courier delivery, assignment and examination arrangements to ensure that studies are not delayed.

Internship Although the Internship is completed in the final semester of studies the services and of the Internship office is available from a student’s first day at university. Weekly emails detailing current employment opportunities within the industry and current volunteer opportunities are d. The annual Careers Day is held in first session and is open to all STHM students. The Internship information site on the blackboard also provides wonderful resources for applications and resumes, industry information and potential Internship locations as well as a variety of other relevant and necessary information.

1.44 Course Enrolment Guide 2010

The Internship session consists of four Intern Study units and is taken over a 20-week (600 hour) period after the completion of 19 units. All Internship placements must be approved by the Internship Co-ordinator prior to commencement. There are dedicated Internship team located at each campus. For queries regarding any aspect of Internship please the Internship Office. Full details for the Internship Officer and Coordinator at the Lismore campus can be found in the School s table below.

School s Student Liaison or Team The Student Liaison or Team aims to provide students with a high level of friendly, efficient and professional service and is the first point of for all enquiries including: • enrolment advice • unit selection • course structure and planning • for distance education students • advanced standing • assignment istration • special consideration • general course istration If they cannot assist, they will refer students to the relevant area or the appropriate staff member within the University. Operating hours are 9:00am – 5:00pm Monday to Friday (Eastern Standard Time). During day light savings the Tweed Lakeside, Riverside and Gold Coast Beachside campuses operate on Queensland time.

Lismore campus Staff Name

Role

Details

Location

NIc Rowe

Reception

(02) 6620 3920

Room U2.02

[email protected] Southern Cross University PO Box 157 LISMORE NSW 2480 Lismore Campus Fax Maree Jeffery

Melinda Hayward

Junee Boyd

Shaun Paisley

02 6626 9155 Student Liaison Team Leader External Studies and Honours Liaison

02 6620 3352

Room U2.02

[email protected] 02 6620 3985

Room U2.02

[email protected]

External Studies and Honours Liaison

02 6620 3621

[email protected]

External Studies and Honours Liaison

[email protected]

02 6620 3627

Room U2.02

Room U2.02

School of Tourism and Hospitality Management 1.45

Joanne Cooper

Internship Officer

02 6620 3154

Room O2.02

[email protected] Lismore Campus Fax

02 6626 9155

Gold Coast Beachside campus Staff Name

Role

Details

Location

Sri Edelheim

Student Liaison – Shared Services Hub Advisor

07 5589 3011

Gold Coast Beachside

Gold Coast Beachside Campus Fax

[email protected]

Hub

07 5589 3700

Coffs Harbour campus Staff Name

Role

Rachel Ashbrook

Student Liaison

Details

Location

02 6659 3212

Room: MG.39

[email protected] Coffs Harbour Campus Fax

02 6659 3144

The Hotel School Sydney Staff Name

Role

Details

Location

Christa Linden

Student Liaison

02 9240 3206

Phillip St,

[email protected]

Sydney

02 9240 3205

Phillip St,

[email protected]

Sydney

Melinda Blakely

Student Liaison

The Hotel School Fax

02 9240 1338

Course Co-ordinators and Advisors

Course Coordinators and Advisors have responsibility for the overall coordination, development, review and istration of a course. Initial enquiries should be directed to the Student Liaison or Team. Staff Name

Role

Details

Location

Maree Walo

Undergraduate Course Coordinator

02 6620 3921

Lismore

[email protected]

Room: O3.10

02 6620 3654

Lismore

[email protected]

Room: 02.03

02 6659 3617

Coffs Harbour

[email protected]

Room: MG.38

07 5589 3054

Gold Coast Beachside

Michele Day

Grant Cairncross

Michelle Whitford

Paul Weeks

Leanne Baker

Erica Wilson

Lismore Campus Advisor Coffs Harbour Campus Advisor Gold Coast Beachside Campus Course Advisor

[email protected]

The Hotel School Academic Director

[email protected]

Phillip Street, Sydney

Internship Coordinator

02 6620 3927

Lismore

[email protected]

Room: O2.15

02 6620 3151

Lismore

[email protected]

Room O2.10

Honours Course Coordinator

02 9240 3203

Room: 3.22

1.46 Course Enrolment Guide 2010

Other important s The Head of School and other important s are listed below. Find out more about the School of Tourism and Hospitality Management at: http://www.scu.edu.au/tourism Staff Name

Role

Details

Location

Professor John Jenkins

Head of School

02 6620 3257

Lismore

[email protected]

Room: O3.12

02 6620 3288

Lismore

[email protected]

Room R2.15

02 5506 9342

Gold Coast Riverside

Tracey Flaherty

Jane McLennan

International Offshore Student Enquiries Postgraduate Program Enquiries

[email protected]

Room: 3.22A

Part Two istrative and General Information This section of the guide is a summary of istrative and general information relative to students and their studies. Wherever possible you will be directed to sources of further information and assistance. A comprehensive list of useful websites is located at the end of this guide.

Online enrolment To assist students to enrol online Students Services have developed an easy reference guide called ‘Getting started at SCU’. This guide outlines the nine easy steps to online enrolment. Students can a copy of ‘Getting started at SCU’ at www.scu.edu.au/enrol/index.php/3.

Fees The cost of attending university will vary and much depends on your program of study. Expenses can generally be broken into three groups: study costs, living expenses and other expenses. This section focuses on study costs or fees and includes important information to when enrolling into units of study in a course. At SCU a student is either a Commonwealth ed student or a fee-paying student, also known as a non-Commonwealth ed student. Fee-paying students are required to pay full tuition fees for each unit of study. The University offers very few Undergraduate fee-paying courses; the majority of SCU feepaying courses are available for postgraduate study.

Commonwealth-ed students A Commonwealth-ed place (formerly known as a HECS place), entitles all eligible students in an undergraduate degree (and some postgraduate degrees) to a Student Learning Entitlement (SLE), with access to seven years of equivalent full-time study. Every unit of study undertaken under Commonwealth has a cost. The Commonwealth Government meets part of that cost and the student pays the other part. This student cost is called the Student Contribution Amount. At SCU the Student Contribution varies and is determined by the units selected by the students, the discipline category or ‘band’ of the units studied and the year the student commenced their course of study or degree. To find out exactly which band(s) your unit(s) of study belong to visit the University’s Fees Website (located at the end of this guide). Before enrolling in units for the first time, new students must read the ‘Information for Commonwealth ed students booklet’ available from SCU Student Services or at www.goingtouni.gov.au Students complete the request for Commonwealth Form (and HECS-Help) from SCU. This is known as an electronic ‘Commonwealth Assistance Form’ (eCAF), which is completed and submitted electronically via ‘MyEnrolment’.

2.2

The deadline for finalising payment arrangements for each unit of study is the census date. Commonwealth ed students can pay for all or part of their Student Contribution upfront or defer payment to the Australian Tax Office (ATO) and repay it later through the Australian tax system when their income is above the nominated minimum threshold. If the Student Contribution is paid on or before the census date a 20% discount applies for payment of $500 or more.

Domestic fee paying students A fee-paying student, also known as a non-Commonwealth ed student, is required to pay full tuition fees for each unit of study in a study period. Eligible fee paying students can either: •

Pay some or all of their tuition fees up front on or before two weeks prior to the start of the study period; and/or • Apply for an Australian Government FEE-HELP loan for some or all of their tuition fees by submitting a ‘Request for FEE-HELP assistance form’ (eCAF). The Australian Government will pay the amount of the loan to SCU on the student’s behalf. A loan fee of 20% applies for undergraduate courses of study. There is no loan fee to a FEE-HELP loan for, postgraduate study, enabling courses, units of study with Open Universities Australia and bridging study for overseas trained professionals. The deadline for finalising payment arrangements via a FEE-Help loan is the census date. To be eligible to receive a FEE-HELP loan the student must be an Australian citizen or holder of a Humanitarian visa. FEE-HELP is not available to New Zealand citizens or permanent residents. Students, who wish to access a FEE-HELP loan, must read the ‘FEE-HELP information booklet’ available from Student Services or at www.gointouni.gov.au. They must also complete and submit an eCAF via ‘MyEnrolment’ and provide their Tax File Number. Payment of a FEE-HELP loan is deferred to the Australian Tax Office (ATO) and is repaid later through the Australian tax system when their income is above the nominated minimum threshold.

International on-shore and miscellaneous fee paying students International onshore students and miscellaneous fee paying students are required to ensure that their fees are paid on or before two weeks prior to the start of the study period. International tuition fee information, including information about unit withdrawal impacts, due dates for student fees and refund rules, is available from the International Office and Fees websites (located at the end of this guide). To the International Office: Phone: Email:

+61 2 6620 3876 [email protected]

More information For more information on University fees or Commonwealth ed places go to the University’s Fee website and www.goingtouni.gov.au To Student Services: Phone: Email:

1800 626 481 [email protected]

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2.3

Other related costs There are a number of other istrative fees that students may be required to pay at some time during their University life. These may include such things as textbooks, field trips, student services and amenities fee, penalty charges (sanctions) and costs associated with graduation etc. For further information see istrative Charges in the Student Handbook.

Census dates Each unit of study in a study period at SCU has a census date that is the day upon which a student’s enrolment for unit(s) in the study period becomes fixed and final. After the census date a student cannot enrol or withdraw from units without significant financial and/or academic liability. If using the HECS-HELP or FEE-HELP Government loan schemes, the debt for units in the study period is deferred on the census date. Census dates may differ for different units within a study period. Therefore, it is important that students are aware of the census date for each enrolled unit for a particular study period. To check the census date applicable to a unit within a study period, go to ‘MyEnrolment’ and select ‘Current Enrolment’ from the menu item called ‘My Study Plans’. Each unit in which a student is enrolled will be displayed with the census date clearly identified.

Advanced standing Southern Cross University Academic Policy allows for the granting of advanced standing, credit transfer and recognition of prior learning (RPL) as mechanisms for recognising the prior learning and professional experience and/or the prior formal education of students enrolling in SCU award courses. There are two ways in which a student may be granted credit towards a qualification at SCU: Recognition of prior learning (RPL) – a process that recognises a person’s non formal learning; and Credit transfer from prior formal studies – a process where prior formal studies is used to claim access to, or the award of credit in, a course of study at SCU. A student may apply for advanced standing at any time from the date of their application. However, all applications for advanced standing must be made prior to the commencement of a student’s last study period. All applications for advanced standing must be accompanied by ing documentation, examples include: • • • •

Statement of Attainment for a partially completed qualification Certification of a previous qualification or award Transcript displaying grades relevant to a completed qualification or award A detailed Course Outline and/or relevant Unit Statements for previously completed qualifications or awards Where an application is submitted on the basis of non-formal learning: • • • • •

Cover letter stating why advanced standing should be granted Up to date Curriculum Vitae/Resume Duty Statements and Performance Reviews listing key performance and achievements Records of workplace training in a diary or professional development Detailed third party reports/statement of service from current and previous employers or trainers (this is not a reference and should detail length of service, full or part time capacity and list primary responsibilities and duties)

2.4

•

Confirmation of relevant unpaid or volunteer experience (list years of full time experience or equivalent part-time) • Work samples e.g., creative portfolio or project evidence HINT: if commencing/first year students intend to submit an application for Advanced Standing they should do so prior to the commencement of the study period as approved advanced standing may affect a student’s study plan planned unit enrolment and course progression. Students will be notified in writing of the decision regarding their advanced standing application. An application form for Advanced Standing is available from the University’s Document s website (located at the end of this guide). For further information please your School/College Student Liaison or Team.

Cross-institutional studies It may be possible for SCU students to undertake a unit(s) of study at another university and have the unit(s) credited to their award (course, degree or program). Students interested in applying for approval to study cross-institutionally at another institution should first discuss their intention with their school. The School may require the application be in writing and accompanied by the unit statement(s) for the unit(s) you wish to study. Where the request is approved, the School will provide written approval, which will be required by the university that you wish to study at. It is the student’s responsibility to organise enrolment at that university. As each university will have different requirements and deadlines, students will need to check these carefully. On completion of cross-institutional study, the student will need to provide their School with their academic transcript, or a certified copy, attached to a completed ‘Advanced Standing Application Form’ to have the unit(s) credited towards their SCU degree. To avoid delays with graduation, please make sure that all applications for advanced standing are submitted as soon as possible after the completion of cross-institutional study. Students studying at other universities may apply to study cross-institutionally at SCU. Application is made direct to SCU using the University’s ‘Direct Application Form’. Normal ission deadlines apply. For more information about cross-institutional study please Student Services: Phone: Email:

1800 626 481 [email protected]

Variation to enrolment A student may vary their original unit enrolment details through ‘MyEnrolment’. Please note that deadlines exist for enrolment variation and course/unit withdrawals. These dates are set out in the Principal Dates section of the Student Handbook and can affect a student’s academic record and financial liability. Please Note: changing the mode of study, for example internal/on-campus to external study/ distance education/university wide, and unit substitutions are enrolment variation requests and are subject to the same deadlines – refer to the section in this guide ‘Withdrawing From a Course or Unit’ .

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2.5

Class timetabling Information about class timetables is available from the University’s Class and Exam Timetables website (listed at the end of this guide). This represents the most up-to-date timetable information for SCU on-campus students and does not apply to external studies. Please continue to check timetables periodically as times may change. Coffs Harbour campus timetable enquiries should be directed to the relevant School/College.

Class registration Students will receive an email from Student Services advising when class registration is open. Students can then for classes through ‘MyEnrolment’ by clicking on ‘Timetable/Class Registration’ under the menu ‘My Classes’. Students may also swap classes using ‘MyEnrolment’. Please note: some students do not for classes, for example, external/university wide students. It is advisable for students to review the class timetables for their enrolled units prior to class registration opening and to have alternative classes selected in case their preferred class is already full. A student may be required to attend one or more activities to meet the requirements of a particular enrolled unit. Registration into a class for each activity is necessary (such as a lecture, tutorial, practical, workshop or lab session). Where an activity is scheduled more than once, a student may have a choice of class attendance and will need to select their preferred class. HINT: the earlier a student s for classes, the greater chance they have of gaining their first preference of class. For activities where only one class exists a student may have already been ed. For more information about class registration please visit www.scu.edu.au/services/ studentservices/index.php/dds/ and the student documentation: My Classes – ing in Classes; and My Classes – Swapping Classes.

Staying in touch with SCU Students should ensure that they keep their details up to date in ‘MyEnrolment’, including work, home and mobile telephone numbers and residential, postal and delivery addresses. Students should also regularly access ‘MySCU’, (the University’s on-line learning portal). Most lecturers make use of MySCU for announcements to all students regarding unit related matters, to answer individual or commonly asked questions and to offer assistance, tips or with assignments. In MySCU students can also participate in discussion groups, assignments, access study materials and participate in on-line assessments. The University encourages the use of electronic mail (e-mail) to enhance communications and the sharing of knowledge and ideas. University e-mail services are intended to allow greater efficiency and teaching, learning, research and istration activities. The University student e-mail address is viewed and used as the University’s primary form of written communication with students. Students should access their SCU webmail weekly (even during University vacation periods) as changes to enrolment details, all-student notices and important reminders relating to University studies are sent to student SCU email s. Forwarding of SCU student e-mail to a private e-mail address is permitted. Forwarding instructions are detailed in MyEnrolment under ‘Email Forwards’ – click on the ‘Webmail Forward’ link. For further information please refer to the IT&TS Email Policy, 2.2.1. Access and Availability – Student E-mail s.

2.6

Withdrawing from a course or unit A student may withdraw from their course or unit(s) through MyEnrolment. After certain dates in the academic calendar have ed (census date, final date for withdrawal without failure), withdrawing from a unit can have a serious impact on a student’s financial liability and/or academic record. It is the responsibility of a student to be aware of these dates and consequences before withdrawing from a course or unit. Regulations relating to a course or unit withdrawal are set out in the Enrolment Rules, which are printed in the Rules section of the Student Handbook (see Rules 2.6–2.8). Students should be familiar with these rules. If you are enrolled in a fee-paying course and you withdraw from your course or unit(s) after the start of the study period you may be liable for a partial fee. Refer to the University Refund Policy set out in the Rules Relating to Student Fees and Charges in the Student Handbook. Unit withdrawal impacts for International students are detailed at www.scu.edu.au/students/ fees/index.php/14/ International on-shore students should the International Office if they intend to withdraw from their course. Phone: +61 2 6620 3876 Email: [email protected] All other students who require further information or assistance should Student Services on: Phone: Email:

1800 626 481 [email protected]

Leave of absence To be eligible to take a leave of absence for up to 12 months a student must have remained enrolled in at least one unit of study past a census date. Please refer to Rules Relating to Awards in the Student Handbook (see Rule 2.7(a–f )). An application for leave is submitted through MyEnrolment. A leave of absence for a further 12 months may be taken with written approval from the Head of School/College.

Further information about enrolment issues Further information or assistance regarding enrolment issues is available by consulting: • • • •

the relevant course and unit entries in the Student Handbook the relevant Enrolment Rules in the Rules section of the Student Handbook the School/College’s Student Liaison or Team a Student Services Enrolment Officer: Phone: 1800 626 481 [email protected] Email:

Orientation and transition The orientation program at Southern Cross University is a four week program welcoming first year and returning students to SCU. The program offers essential information to help students start and recommence their university life. This essential information includes, course information sessions, academic sessions and student information. There is also a comprehensive sport and cultural program and opportunities to meet other students and staff in a ive environment. To find out more go to www.scu.edu.au/orientation

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2.7

‘Beat the Stress Week’ ‘Beat the Stress Week’ is an integral part of the Southern Cross University Orientation Program. It showcases services and associated staff and puts a face to a name. The Beat the Stress Week program includes, a festival day, clubs and society’s day, informative sessions and workshops, entertainment and much more. To find out more go to www.scu.edu.au/orientation

FirstYear@SCU – for first year students Southern Cross University understands that the transition to University life and culture can be a challenging experience particularly for first time or first year students. Southern Cross University has developed a website to assist students successfully make the transition from their previous educational experience to learning within a higher education environment. The FirstYear@SCU website contains a wealth of information, resources and services designed to enhance a student’s experience during their first year at SCU. Students can access the First Year@SCU site at: www.scu.edu.au/firstyear

Student services Southern Cross University has a Student Health and Service (SHSS) that offers a range of services to encourage academic success and increase a student’s enjoyment of study and university life. The SHSS provides students with personal assistance including medical, dental, counselling, disability, equity and pastoral care services. The details for Student Health and Services are:

Counselling

Lismore & Distance Education students Coffs Harbour Tweed, Gold Coast Email After Hours

+61 2 6620 3943 +61 2 6659 3263 +61 2 6620 3943 [email protected]

1300 369 968 (Mental Health Access Line)

Medical

Lismore Coffs Harbour

+61 2 6620 3943 +61 2 6659 3263

Disability

Lismore, Tweed, Gold Coast & Distance Ed Coffs Harbour

+61 2 6620 3943 +61 2 6659 3263

Chaplaincy Lismore, Tweed, Gold Coast & Coffs Harbour +61 2 6620 3943

Student Mentoring

Lismore, Tweed, Gold Coast +61 2 6620 3419 Email [email protected] For more information visit www.scu.edu.au/studentservices

2.8

Textbooks Textbook lists are included in all unit statements and on the Co-op Bookshop’s website. Textbooks can be purchased from the Co-op Bookshop. Limited copies of required texts are also held in the University Library. Books of Readings are sometimes produced by Schools/Colleges to either supplement or replace textbooks and are also available in the University Library. The Co-Op Bookshop details are: Lismore campus Phone: +61 2 6621 4484 Fax: +61 2 6622 2960 [email protected] Email: Tweed campus Phone: +61 7 5536 8566 For further information visit the website: www.coop-bookshop.com.au

Study resources Distance education students Distance education students (external, university wide) will be forwarded the relevant study materials for external units, including study guides and books of readings, either on CD or in hard copy. These will be forwarded to the ‘courier’ address listed in the student details. Please ensure that this address is kept up to date at all times. Study materials are also available on-line in MySCU. If study materials are not received by the commencement of the study period, the student should immediately their School/College’s External Studies Dispatch Officer by email or telephone.

Internal (on-campus) students Internal (on-campus) students are required to access the Book of Readings for each unit and may also be required to obtain a copy of the unit Study Guide’ (where applicable). These documents can be accessed electronically from the eReserve website. Some material will not be available to view online due to copyright restrictions. To access eReserve, visit ereserve.scu.edu.au Study materials can be printed as required through RapidPrint at rapidprint.scu.edu.au. Your SCU name and is required.

MySCU ‘MySCU’ is a student’s personalised learning portal giving access to a unit ‘Learning Site’ for each enrolled unit. It is important that students to MySCU regularly as these learning sites will be a primary source of information throughout the study period. Through these sites students can access unit and assessment information, study materials and resources, including the Study Guide and Unit Information Guide. They also contain on-line assessment activities, Elluminate sessions, notice boards, on-line discussions, blogs and wikis. MySCU facilitates communication between other students and the Unit Assessor.

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2.9

HINT: Commencing/first year students should check MySCU as soon as possible as it will assist their preparedness for university studies. To access MySCU: http://study.scu.edu.au name: John citizen : D.O.B (ddmmyyyy) (N.B. When you first you will be asked to change your .) your new one! Links are provided to: • MyEnrolment • Timetables • Webmail • Library • Academic Skills Development Unit If a student is unable to gain access to a particular unit site they should check their enrolment status through MyEnrolment.

Online student centre Most Schools/Colleges have a ‘Student Centre’ site (similar to a unit learning site) where School and course information, announcements, enrolment information, referencing guidelines, materials, textbook lists, forms and coversheets can be accessed. To find out if the School/College has a Student Centre, go to MySCU: http://study.scu.edu.au Enter student name Enter ‘MySCU’ Scroll down to the heading ‘Information Sites’, click on the appropriate link Where applicable, students should check this site on a regular basis.

University Library The library provides a wide range of services, print and electronic resources to students in their study and assessment tasks, including distance education students and students with special needs. To discover what library services are available, online resources and the various ways to get help the Library Guide to Website Services. Distance education students can also the Distance Education Services Brochure (website: http://www.scu.edu.au/library). Library services and resources include: • • • •

Getting Help: librarian assistance, finding information, referencing, EndNote and Copyright. Online Resources: catalogue, databases, journals, electronic books, past examination papers, search tools, useful websites, eReserve, ePublications and Theses Library Services: borrowing. document supply and podcasts Subject Guides: subject guides and database guides.

2.10

Southern Cross University Library details are: Lismore campus Freecall: Fax: Email: Coffs Harbour campus

1800 659 460 or 6620 3752 +61 2 6620 3875 [email protected]

Phone: +61 2 6659 3232 Fax: +61 2 6659 3234 [email protected] Email:

Academic Skills Development Unit The Academic Skills Development Unit provides educational by developing students’ critical thinking, academic language and learning skills as well as providing strategies for effective study and time management. The Academic Skills Development Unit offers a free SCU service to on-campus and distance education students. On-campus students can make an appointment to see one of the Academic Skills Development Unit staff and/or to attend workshops. Academic Skills Development Unit staff work with distance education students on an individual basis via the telephone, fax or email. The Academic Skills Development Unit provides: •

Academic Skills CD: developed by and available from the Academic Skills Development Unit. This CD, titled ‘What’s Expected of Me at University?’ helps students understand and develop the academic skills required to succeed at university. • Topic specific workshops: effective reading, referencing, writing paragraphs and essays, maths and science. Workshops are also available via podcasts or Elluminate. The Academic Skills Development Unit Calendar is available at www.scu.edu.au/academicskills • Individual consultations: analysing assignment questions, assignment writing, assignment review, preparing for exams, reading, note-taking and time management. Specific learning assistance for International Students is also provided through the Academic Skills Development Unit at Southern Cross University. International students who need to consult with an Academic Skills adviser should Susan Fryer at Lismore and Tweed campuses [email protected] International students at Coffs Harbour, Lismore and Tweed Heads are also encouraged to attend generic and discipline specific workshops d on the ASDU website and the International Office blackboards.

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The details for Academic Skills Development are: Lismore Campus in the Library, Level 3 Phone: +61 2 6620 3386 [email protected] Email: For further information visit the website: www.scu.edu.au/academicskills

Services for distance education students Distance education students (external, university-wide) can access all Southern Cross University services in-person at any one of the SCU campus locations. Distance education students can also access SCU information and services via the telephone, email, instant messaging, SCU Connect and MySCU. The University has also established a Student Services freecall number for external students – 1800 111 890.

Information technology and technical Information Technology and Technical (IT&TS) provide technology, Internet connectivity and information systems services, training and to students to teaching, learning, research and istrative activities. These services include: SCU Connect provides staff and students with access to a range of computing services including internet access, dial-up (modem) access, email, on-campus computing labs, website , and online services, including MySCU, MyEnrolment and Webmail. • IT : The helpdesk allows students to log a call for assistance as well as view open and archived calls. The details for IT&TS are: •

Freecall: 1800 111 890, 9am–5pm weekdays (the call will be directed to the relevant Helpdesk). Lismore, Tweed Heads and Gold Coast campuses Phone: Email: Website: Coffs Harbour campus

+61 2 6620 3698

Phone: Email: Website:

+61 2 6659 3080

[email protected]

www.scu.edu.au/it

[email protected]

http://checit.scu.edu.au

2.12

Early engagement and intervention Southern Cross University has a whole-of-university approach and Academic Policy dedicated to improving student retention and ing students to successfully complete their studies. Students should familiarise themselves with this policy, in particular Part 3, Student retention and standing. Students can access this policy via a policy link in MyEnrolment by selecting ‘Grades’ under ‘MyGrades’. Most Schools/Colleges undertake an early on-line orientation assessment or activity that is associated with at least one core unit during the first year. Students enrolled in this unit are required to participate in this on-line assessment as advised in the Unit Information Guide. If further information is required please your School/College.

Examinations Final examinations are held at the end of each study period. Not all units require examinations so students should carefully check the assessment requirements of all the units in which they are enrolled. Exams are held in many cities and towns throughout Australia and in some countries overseas. If a student is living within 120km of an established Exam Centre they are expected to attend that centre. Examinations can be arranged outside of Australia, however they attract a fee. Distance education students (external, university wide) will receive a letter from the Examinations and Progression Unit, Student Services detailing the exam timetable, the exam location, the exam supervisor and any special instructions regarding the centre. Distance education students should ensure that they check their examination centre immediately.  Changes to an examination centre are made in MyEnrolment. Select the ‘Change External Exam Centre Details’ link under ‘My Details’. Changes less than four (4) weeks prior to the commencement of an examination period attract an additional istrative charge. All students will receive two emails to their SCU email regarding the examination timetable. The first is to notify that the ‘Draft Exam Timetable’ is available. The second is to notify that the ‘Final Exam Timetable’ is available. Please read all information carefully and follow all instructions. The ‘Draft Exam Timetable’ and the ‘Final Exam Timetable’ are published on the SCU website and in MyEnrolment. To view, select ‘Exam Timetable’ under ‘My Exams’. It is a student’s responsibility to check their Final Exam Timetable, exam centre details and to complete all required examinations. Details will not be given out by telephone. The University’s rules governing Student Assessment and Examinations are set out in the Rules section of the Student Handbook. For assistance please the Examinations and Progressions Unit: Phone: Email:

+61 2 6620 3431 or 1800 626 481 [email protected]

Special consideration/special exam The Student Assessment and Examination rules provide for students to be granted a special examination or special consideration in appropriate circumstances. A student may apply for special consideration to vary the deadline for an assignment assessment task (extension). This does not apply to an end of unit examination. Where a student completes an assessment task (examination or assignment) and they believe their preparation or performance was adversely affected by medical or other extenuating circumstances, the student may apply for special consideration regarding the marking of the assessment.

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If a student is unable to sit for an examination due to medical or other exceptional circumstances they may apply for a special examination. Except in exceptional circumstances, a special examination will not be granted once a student sits for an examination. Misreading the exam timetable is not grounds for a special examination. An application form for Special Consideration is available from the Student Centre, from your School/College and on the Student Services website. All applications for special consideration/ special exam must be accompanied by ing documentation and/or corroborative evidence as follows:

Health grounds •

A health certificate from a ed health practitioner that must include the date of consultation and a specific statement of effect of medical complaint and/or treatment on your ability to complete any relevant task

Comionate circumstances •

Factual details of the circumstances or event and corroborative evidence that may your claim e.g., health certificate, newspaper death notice.

State, National or International sporting or cultural events •

A statement signed by an authorised officer of the appropriate organisation which validates a conflict with the University’s timetable.

Grades and academic standing At the end of each study period upon the release of grades a student can check their grades for each unit, print a copy of their grades and identify their academic standing for that study period. There are four categories of standing: GPA 3.0 or above: The student will commence their studies in this category, and once they have obtained final grades in units will then obtain a GPA for that study period. Seek Help: The student has a GPA greater than or equal to 2.50 and below 3.00 in their units for that study period. Must Get Help: The student has a GPA below 2.50 in their units for that study period. Excluded: The student has obtained a GPA below 2.50 in their units for two consecutive study periods. Students can access their grades and academic standing in MyEnrolment by selecting ‘My Grades’. Here they will also find a link to the relevant policy – Academic Policy, Part 3, Student retention and standing.

2.14

General Information Key Dates for 2010 Session 1, 2010 Orientation and transition Commence date Beat the Stress Week (showcasing Services)

Trimester A, 2010

Monday, 15 February – Friday, 19 February Monday, 22 February

Monday, 18 January

Monday, 8 March– Friday, 12 March

Census Date

Tuesday, 16 March

Tuesday, 9 February

Last withdrawal without fail

Thursday, 29 April

Saturday, 27 March

Monday, 24 May – Friday, 4 June

Monday, 19 April – Friday, 30 April

Monday, 21 June

Monday, 10 May

Session 2, 2010

Trimester B, 2010

Exam period Grade publication

Orientation and transition

Monday, 21 June – Friday, 25 June

Commence date

Monday, 28 June

Beat the Stress Week (showcasing Services)

Monday, 12 July – Friday, 16 July

Census date Last withdrawal without fail Exam period Grade publication

Monday, 10 May

Tuesday, 20 July

Tuesday, 1 June

Saturday, 4 September

Saturday, 17 July

Monday, 27 September – Monday, 11 October

Monday, 9 August – Friday, 20 August

Monday, 25 October

Monday, 30 August

Session 3, 2010–2011

Trimester C, 2010

Orientation and transition

Monday, 25 October – Friday, 29 October

Commence date

Monday, 1 November

Monday, 30 August

Census date

Tuesday, 23 November

Tuesday, 21 September

Thursday, 6 January

Saturday, 6 November

Exam period

Monday, 7 February – Friday, 11 February

Monday, 29 November – Friday, 10 December

Grade publication

Monday, 21 February

Monday, 17 January

Last withdrawal without fail

For further enquires please telephone 1800 626 481

Part 2 – Course Enrolment Guide 2010 2.15

Useful University Websites Getting started New and re-enrolling student information – ‘Getting Started at SCU’ brochure

www.scu.edu.au/enrol www.scu.edu.au/enrol/index.php/3

Academic Skills Development Unit

www.scu.edu.au/academicskills

Accommodation

www.scu.edu.au/accommodation

istrative charges

www.scu.edu.au/docs/handbook/index.php/36/

Campus maps

www.scu.edu.au/about/maps

Key dates

www.scu.edu.au/services/studentservices

Change your

www.scu.edu.au/change

eReserve

ereserve.scu.edu.au

Fee information

www.scu.edu.au/fees

Fees and financial assistance – document s

www.scu.edu.au/students/fees/index.php/dds

First year student

www.scu.edu.au/students/firstyear

Future students – document s

http://www.scu.edu.au/students/prospective/index. php/dds

International students – unit withdrawal impacts

www.scu.edu.au/students/fees/index.php/14/

International on-shore students – document s

www.scu.edu.au/international/office/index.php/dds

Library

www.scu.edu.au/library

MyEnrolment

www.scu.edu.au/myenrolment

MySCU

http://study.scu.edu.au

Orientation and transition

www.scu.edu.au/orientation

Policy –Student retention and standing

www.scu.edu.au/governance/academicboard/policy/ index.php/8/

Principal teaching dates

www.scu.edu.au/about/dates

RapidPrint

rapidprint.scu.edu.au

Schedule of units

www.scu.edu.au/scheduleofunits

SCU Connect

www.scu.edu.au/scuconnect

Student associations

www.scu.edu.au/studentassociations

Student Mentoring Program

www.scu.edu.au/equity/index.php/3/

Student Handbook

www.scu.edu.au/handbook

Student life [OASIS]

www.scu.edu.au/studentlife

Student Services

www.scu.edu.au/studentservices

Student Services

www.scu.edu.au/studentservices

Test your browser

www.scu.edu.au/help/browser

Textbooks

www.coop-bookshop.com.au

Timetables

www.scu.edu.au/timetables

Webmail

http://webmail.scu.edu.au

2.16

About the University About the University

www.scu.edu.au/about

Academic faculties

www.scu.edu.au/about/index.php/15/

General details

www.scu.edu.au/

International Office

www.scu.edu.au/international

Virtual tour

www.scu.edu.au/virtualtour

Schools and Colleges Arts and Social Sciences

www.scu.edu.au/sass

Commerce and Management

www.scu.edu.au/business

Education

www.scu.edu.au/education

Environmental Science and Management

www.scu.edu.au/enviroscience

Gnibi – College of Indigenous Australian Peoples

www.scu.edu.au/gnibi

Graduate College of Management

www.scu.edu.au/gcm

Graduate Research College

www.scu.edu.au/research/college

Health and Human Sciences

www.scu.edu.au/healthscience

Law and Justice

www.scu.edu.au/law

Tourism and Hospitality Management

www.scu.edu.au/tourism

The Hotel School Sydney

www.hotelschool.scu.edu.au

Part 2 – Course Enrolment Guide 2010 2.17

Southern Cross University Orientation Program

ALL WELCOME The Orientation Program at Southern Cross University marks the beginning of university life for our new students and a big welcome back to our returning students. The Orientation Program provides new and returning students with the must have knowledge to start university life. The program includes important orientation sessions such as; • essential course information sessions, • academic skills development sessions, • library and campus tours and • IT essentials.

Start by going to www.scu.edu. au/orientation and get all your Orientation information – we welcome you to SCU!

www.scu.edu.au/orientation

SCU2943

The Office of Sport and Cultural Activities, (OSCA), in conjunction with the SCU Student Associations, also offer a variety of social, sporting and cultural programs and coordinates a “Beat the Stress Week”, in the last week of the orientation program. It is your chance to find out more about student services and attend relevant and informative student sessions to assist you in your studies.

2.18