E Commerce 1y2463
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Presentation
E-Commerce
1. What is E-Commerce. 2. Benefits of E-Commerce. 3. Advantage & Disadvantage of E-Commerce. 4. The Process of E-Commerce.
5. Main areas of E-Commerce. 6. Web-based E-commerce Architecture. 7. Barriers of E-Commerce. 8. Promise & threats 9. Risks of E-Commerce.
Introduction •
E-Commerce is sharing business information, maintaining business relationships and conducting business transaction by means of telecommunications network.
•
It is conducting the exchange of information using a combination of structures and unstructured messages across the entire range of networking technologies.
•
The Internet’s WWW has been the prime driver of contemporary E-commerce.
Electronic commerce refers to the buying and selling of products or services over electronic systems such as the Internet and other computer networks.
Benefits of E-Commerce •
The market for a Web based is not bound by any geographical constraints.
•
The transaction cost go down tremendously in a well set up site.
•
Small and large firms alike have the opportunity to set-up and conduct business on the internet.
•
An inexpensive advertising medium for organizations, it allows organizations an opportunity for publicizing their products and services at minimum cost.
Benefits for general welfare of society •
Electronic payments of tax refund, public retirement, and welfare cost less to issue and arrive securely and quickly when transmitted over the Internet.
•
Electronic payments can be easier to audit and monitor than payments made by check, providing protection against fraud and theft losses.
•
Electronic commerce enables people to work form home.
Advantages of E-Commerce •
Increase sales and decrease sales costs.
•
A small firm's promotional message out to potential customers in every country in the world with good advantage.
•
Reach narrow market segments that are geographically scattered.
Advantages of E-Commerce (Cont... •
Increases sales opportunities for seller, it also increases purchasing opportunities for the buyers.
•
Businesses can identify new suppliers and business partners.
•
Provides buyers with a wide range of choices than traditional commerce.
Disadvantages of E-Commerce • Loss of ability to inspect products from remote locations. • Rapid developing pace of underlying technologies. • Difficult to calculate return on investment.
Disadvantage of E-Commerce (Cont... •
Many products and services require that a critical mass of potential buyers be equipped and willing to buy through the Internet.
•
Costs and benefits have been hard to quantity.
•
Firms also face cultural and legal obstacles to conducting electronic commerce.
The process of E-commerce 1.
2. 3.
4.
Attract customers ◦ Advertising, marketing Interact with customers ◦ Catalog, negotiation Handle and manage orders ◦ Order capture ◦ Payment ◦ Transaction ◦ Fulfillment (physical good, service good, digital good) React to customer inquiries ◦ Customer service ◦ Order tracking
Main Areas of E-Commerce •
Business to Business (B2B)
•
Business to Consumer (B2C)
•
Consumer to Consumer (C2C)
•
Peer to peer (P2P)
•
Business to Government/Government to Business (B2G/G2B)
Web-based E-commerce Architecture Tier 1
Tier 2
Tier 3
Tier N
DMS
Client
Web Server
Application Server
Database Server
E-Commerce Software
Content Transport ◦ pull, push, web-caching, MIME Server Components ◦ CGI, server-side scripting Programming Clients Sessions and Cookies Object Technology ◦ CORBA, COM, Java Beans/RMI Technology of Fulfillment of Digital Goods ◦ Secure and fail-safe delivery, rights management
Barriers of E-Commerce 1. Access and Connectivity 2. Authentication and Standardization 3. Cyber Laws 4. Technology
Promise & Threat •
Impact and Issues of Electronic Commerce 1. The business, societal, and research problematic of E-commerce spans an immense range, which reflects the depth of change being caused by this rapidly expanding mode of doing business.
Promise & Threat (Cont…) •
Limitations and Asymmetries of Infrastructure
1. The infrastructure of the Internet, which acts as the current global information infrastructure, has acknowledged problems. 2. The issues turn on the provision of sufficient band width for the surging use that is also moving to multimedia transmissions, and on the problems fostered by the decentralized nature of the Internet.
Risks of E-Commerce •
Business practices
•
Information protection
•
Transaction Integrity
•
Privacy and Trust
•
Global Efforts Towards Retaining Privacy & Building Trust •
Web Trust
•
TRUSTe
•
P3P (Privacy Preferences Project)
Worldwide E-commerce Revenues Total Worldwide E-Commerce Revenues
$3.50
$1.60 $1.50
$68.60 $81.80
Norht America
Asia Pacific
Western Europe
Latin America
Rest of World
Reference 1.www.wikipedia.com 2.www.e-centre.org.uk/products 3.www.ecommercecentre.online 4.www.ecomercec.gov.bd
E-Commerce
1. What is E-Commerce. 2. Benefits of E-Commerce. 3. Advantage & Disadvantage of E-Commerce. 4. The Process of E-Commerce.
5. Main areas of E-Commerce. 6. Web-based E-commerce Architecture. 7. Barriers of E-Commerce. 8. Promise & threats 9. Risks of E-Commerce.
Introduction •
E-Commerce is sharing business information, maintaining business relationships and conducting business transaction by means of telecommunications network.
•
It is conducting the exchange of information using a combination of structures and unstructured messages across the entire range of networking technologies.
•
The Internet’s WWW has been the prime driver of contemporary E-commerce.
Electronic commerce refers to the buying and selling of products or services over electronic systems such as the Internet and other computer networks.
Benefits of E-Commerce •
The market for a Web based is not bound by any geographical constraints.
•
The transaction cost go down tremendously in a well set up site.
•
Small and large firms alike have the opportunity to set-up and conduct business on the internet.
•
An inexpensive advertising medium for organizations, it allows organizations an opportunity for publicizing their products and services at minimum cost.
Benefits for general welfare of society •
Electronic payments of tax refund, public retirement, and welfare cost less to issue and arrive securely and quickly when transmitted over the Internet.
•
Electronic payments can be easier to audit and monitor than payments made by check, providing protection against fraud and theft losses.
•
Electronic commerce enables people to work form home.
Advantages of E-Commerce •
Increase sales and decrease sales costs.
•
A small firm's promotional message out to potential customers in every country in the world with good advantage.
•
Reach narrow market segments that are geographically scattered.
Advantages of E-Commerce (Cont... •
Increases sales opportunities for seller, it also increases purchasing opportunities for the buyers.
•
Businesses can identify new suppliers and business partners.
•
Provides buyers with a wide range of choices than traditional commerce.
Disadvantages of E-Commerce • Loss of ability to inspect products from remote locations. • Rapid developing pace of underlying technologies. • Difficult to calculate return on investment.
Disadvantage of E-Commerce (Cont... •
Many products and services require that a critical mass of potential buyers be equipped and willing to buy through the Internet.
•
Costs and benefits have been hard to quantity.
•
Firms also face cultural and legal obstacles to conducting electronic commerce.
The process of E-commerce 1.
2. 3.
4.
Attract customers ◦ Advertising, marketing Interact with customers ◦ Catalog, negotiation Handle and manage orders ◦ Order capture ◦ Payment ◦ Transaction ◦ Fulfillment (physical good, service good, digital good) React to customer inquiries ◦ Customer service ◦ Order tracking
Main Areas of E-Commerce •
Business to Business (B2B)
•
Business to Consumer (B2C)
•
Consumer to Consumer (C2C)
•
Peer to peer (P2P)
•
Business to Government/Government to Business (B2G/G2B)
Web-based E-commerce Architecture Tier 1
Tier 2
Tier 3
Tier N
DMS
Client
Web Server
Application Server
Database Server
E-Commerce Software
Content Transport ◦ pull, push, web-caching, MIME Server Components ◦ CGI, server-side scripting Programming Clients Sessions and Cookies Object Technology ◦ CORBA, COM, Java Beans/RMI Technology of Fulfillment of Digital Goods ◦ Secure and fail-safe delivery, rights management
Barriers of E-Commerce 1. Access and Connectivity 2. Authentication and Standardization 3. Cyber Laws 4. Technology
Promise & Threat •
Impact and Issues of Electronic Commerce 1. The business, societal, and research problematic of E-commerce spans an immense range, which reflects the depth of change being caused by this rapidly expanding mode of doing business.
Promise & Threat (Cont…) •
Limitations and Asymmetries of Infrastructure
1. The infrastructure of the Internet, which acts as the current global information infrastructure, has acknowledged problems. 2. The issues turn on the provision of sufficient band width for the surging use that is also moving to multimedia transmissions, and on the problems fostered by the decentralized nature of the Internet.
Risks of E-Commerce •
Business practices
•
Information protection
•
Transaction Integrity
•
Privacy and Trust
•
Global Efforts Towards Retaining Privacy & Building Trust •
Web Trust
•
TRUSTe
•
P3P (Privacy Preferences Project)
Worldwide E-commerce Revenues Total Worldwide E-Commerce Revenues
$3.50
$1.60 $1.50
$68.60 $81.80
Norht America
Asia Pacific
Western Europe
Latin America
Rest of World
Reference 1.www.wikipedia.com 2.www.e-centre.org.uk/products 3.www.ecommercecentre.online 4.www.ecomercec.gov.bd
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