Business Ethics And Etiquette dfk

Business Ethics and Etiquette

Mocanu Elena Ion Vlad Grupa 316

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Introduction Definition History International issue Cross cultural business behavior Meeting Protocol:DRESS CODE MEETING PROTOCOL:PUNCTUALITY The Line Between Business Ethics and Business Etiquette Concluzion

Introduction 

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When you decide to work in business domain ,first at all you have to think if you are ready to stand out to all of the challenges that you may face. I would like to mention briefly that most of the persons who work in this domain had itted that at a point of there life,they had to take a important decision ,who involved a fight…a fight beetwen the mind ,rationality ,principals,and desires,wishes.

History 

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Business ethical norms reflect the norms of each historical period. Business was involved in slavery, colonialism, and the cold war. The term 'business ethics' came into common use in the United States in the early 1970s. By the mid1980s at least 500 courses in business ethics reached 40,000 students, using some twenty textbooks and at least ten casebooks along ed by professional societies, centers and journals of business ethics. The Society for Business Ethics was started in 1980. European business schools adopted business ethics after 1987 commencing with the European Business Ethics Network (EBEN). In 1982 the first single-authored books in the field appeared.

Definition 

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Ethics are defined as a set of principles; moral philosophy; rules or standards governing the conduct of a person or the of a profession; a particular system of principles and rules concerning duty, whether true or false. Business ethics is a code or a set of standards that a business adheres to. This code essentially states what is considered ethical, and what is considered unethical in of how the business is conducted in relation to what is best for human beings, the community, the environment, and so on.

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Etiquette is defined as the practices and forms prescribed by social convention or by authority; forms of conduct prescribed by polite society; code of correct conduct; also decorum denotes conformity with established standards of manners or behavior; the forms required by good breeding, or prescribed by authority, to be observed in social or official life; observance of the proprieties of rank and occasion; conventional decorum; ceremonial code of polite society; rules governing acceptable behavior.

International issues While business ethics emerged as a field in the 1970s, international business ethics did not emerge until the late 1990s, looking back on the international developments of that decade. Many new practical issues arose out of the international context of business. Theoretical issues such as cultural relativity of ethical values receive more emphasis in this field.  The search for universal values as a basis for international commercial behaviour.  Comparison of business ethical traditions in different countries. Also on the basis of their respective GDP and [Corruption rankings].  Comparison of business ethical traditions from various religious perspectives.  Ethical issues arising out of international business transactions; e.g., bioprospecting and biopiracy in the pharmaceutical industry; the fair trade movement; transfer pricing. 

Cross cultural business behavior ,,By nature ,men are nearly alike:by practice,they get to be wide apart’’ Confucius In the business area there are two iron rules that should be falowed. -in international bussines the Seller is Expected to adapt to the Buyer (the buyer in an international transaction is in the fortunate position of being able to largely ignore cultural difference) -in international business the visitor is Expected to observe local customs. The ethics and etiquette are affected by the fallowing type of cultures:

Deal-Focus vs Relationship –Focus Informal vs Formal Cultures Rigid time vs Fluid time cultures Expresive vs Reserved

Global Business Protocol And Etiquette Another way to learn the business protocol and etiquette of unfamiliar cultures is to apply the concepts of cultural patterns.  As an example ,when dealing with relationship focused markets such as Japan,South Korea ,China,Brazil,you will that protocol demands an indirect approach:We need to be introduced by a credible third party.  On the other hand with deal focused cultures such the USA,Canada and Australia ,a direct approach may work just as well.  International business may be sometimes very easy,if you know how to act in difffrent situation when dealing with new persons

Meeting Protocol:DRESS CODE Climate and culture both play a role in our behavior.In the tropics and hot desert climas ,businessman often wear an open necked shirt and cotton tros.  But even in those merkets it may be safer to wear a suit coat or blazer to the first meeting just in case.  In most parts of the world business women can chose between a good dress ,suit or blazer and skirt.  For men a dak suit ,conservative tie and dark socks will cover most meetings with hight status individuals .

CULTURE HINTS: Germans feel more comfortable doing bussines with mens whose shoes are brightly polished. Americans pay special attention to the condition of your teeth,so some Europeans include a visit to their dentist for a cleaning as a part of the preparation. Throughout Asia it is a good idea to wear slip-on shoes such at hight quality loafers because customs requires you to remove your footwear when entering temples ,people’s home and some offices. In the midlle est your bussines s often judge your partly by the quality and price of your briefcase ,watch,pen and jewelry. 

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MEETING PROTOCOL:PUNCTUALITY 

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In ,Switzerland,the Netherlands and other rigid time cultures it is imperative to be on time for the scheduled meeting.But ,even in polychromic cultures the visitors expected to be punctual in order to show respect.It is equally important to recall that if our counterparts keep us waiting in a fluid time ,culture they are not being rude.They are just themselves –polychronic. Nonverbal Greetings-handshake,bow,Namaste,wai For men to be introduced to female counterparts ,one of the few rules of etiquette that is most universally valid is to wait for the women to ofer her hand. In most deal-focused culture today business women expect to shake hands with men. In some RF culture however women may not want to shake a mans hand.For example in India male travelers should be prepared to exchange the elegant ,,namaste’’ gesture,by pressing the palms of both hands togheter at about chin level with perhaps a slight dip of heand. With Tai women the similar ,,wai’’ gesture is usually appropriate,althought a few Bangkok women I do business with feel comfortable shaking hand.

The Line Between Business Ethics and Business Etiquette  Business

etiquette is a conduct prescribed by convention or by authority to be used while interacting with business associates.  Business ethics is the principles of right or good conduct governing business people and organizations. Sound the same, dont they? The definitions are almost identical but dont confuse the two.

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Business ethics has come to be considered a management discipline, especially since the birth of the social responsibility movement in the 1960s. In that decade, social awareness movements raised expectations of businesses to use their massive financial and social influence to address social problems such as poverty, crime, environmental protection

Concluzion  Attention

to ethics in the workplace sensitizes leaders and staff to how they should act. Perhaps most important, attention to ethics in the workplaces helps ensure that when leaders and managers are struggling in times of crises and confusion, they retain a strong moral com. However, attention to business ethics provides numerous other benefits, as well