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Technical Report Writing and Presentation Skills for Engineers and Technical Personnel
Overview
Select Date Time Country Venue 24/10/2016 - 9 AM Malaysia Armada PJ 26/10/2016 5 PM 2/11/2016 - 9 AM INDONESIA JAKARTA 4/11/2016 5 PM 30/11/2016 - 9 AM Malaysia Armada PJ 2/12/2016 5 PM
Reports are your company’s main tool to enable and critical decision-making. If you are proposing a course of action – either within your company or to a client – the report or proposal you write will be its best advocate. It takes a lot of skill to communicate technical or commercial information efficiently and accurately. This course has been designed specifically for people who are required to write business reports. It concentrates exclusively on the skills you need to make the writing process easier and the resulting document more effective. Thereafter, you will learn how to present your masterpiece confidently
Learning Outcomes
By the end of the course, you will know how to: • • • • • • • • •
Analyse your audience and tailor the content to their specific needs Use best practice in structuring your document Choose words that your message and don’t distract your reader Assess the best places to use graphics, and choose the right image to your content Design and structure a document by analyzing the readership and selecting the right information Write clearly and in the correct style for your readers Use correct language and grammar Use layout, typography and illustrations to help get your message across Edit your draft for maximum impact
Who Must Attend
Technical personnel, executives and engineers.
Course Details Dy 1 Module 1: Technical Report Writing – the Basics • Technical Reports – What They Do • Analysis of Bad Reports – What is Not Right? • Psychometric Assessment – How Good Are You In Writing Technical Reports? – What is Your Writing Problem • The Decoding and Interpretation Preference – How the Reader’s Mind Assimilates Information • The Encoding and Delivery Preference – How the Writer’s Mind Generates & Reports Information • The Mismatch Between Encoding, Decoding and Interpreting Information • Reader Friendly Technical Reports Module 2: Technical Report Objectives – Primary, Secondary, Tertiary • • • • • •
The Audience and Your Assumptions Information (including Data) and Details Required Quality of Information – its Levels Information Reliability Information Quality Control Tools and Techniques Assessing Precision & Accuracy of Technical Reports
Module 3: Technical Report Strategy – Structuring the Framework How the Mind Understands Information • • • • • •
Logical and Sequential Thinking Skills Builder Technical Report Structure, Layout, Format Components of a Technical Report The Flow – Presenting Complex Technical Information Writing Architecture – Paragraph Logic and Linking Report Strategy Challenge – Becoming a Report Architect
Module 4: Technical Report Storyboarding – Enjoyable Reading • An Analysis of the Best Reports • How Did They Tell the “Story”? • Nature of Quality, Professional Reports Module 5: Tell Your Report Story – Structuring Bits of Information • Getting the Flow Right • Waste Management in Technical Report Writing Day 2 Module 6: Technical Report Reverse Engineering – Reinforcing the Architect
• Breaking Down the Technical Report & its Information – Analysing its Quality • Linking the Information Flow and Understanding its Logic • What Were the Objectives, their Classes & Allocated Information? Module 7: Technical Report Writing – Preparing for the Report • • • • • • • •
Project Management for Technical Report Writing Teamwork and Logistics for Major Reports Estimating Your Development Time Generate the Blueprint Action Oriented Technical Reporting Organize the Sections and Components The Numbering System Content from Existing Documents, Systems and Experts
Module 8: Technical Report Writing – Generating the Report • • • • • • • • •
Clarity in Reporting – Use of Emphasis, Concise Active Voice Abbreviations, Acronyms and Double Meanings Why Readers Become Confused One Person’s Jargon Is Another Person’s Vocab Technical Report Tones for Style and Impact Using Bullet Points and List The Art of Managing Redundancy Visual Literacy – Using Images, Charts, Graphs, Pictures, Diagrams, Sketches, Tables Reducing the Access Time to Critical Information
Module 9: Technical Report Writing – Completing the Report • • • • •
Drafts to Final Copies – Reviewing, Editing and Testing How Good is Your Proofreading? Writing Impressive Conclusions Writing Precise Executive Summaries Using Writing/Word Software Effectively for Spelling, Punctuations, Grammar, Structure, Vocabulary, Homonyms • Technical Report Writing Productivity Day 3 Module 10:Presenting Your Report and Proposal with Confidence Structuring your technical presentation for both non-technical and technical audience • Tips to prepare and rehearse your presentation for maximum audience engagement • Captivate your audience's attention • Commanding credibility, authority and control over your presentation session • Manage the energy and different behaviours in the room • Take difficult questions and challenging behaviour without losing cool Methodology A combination of Accelerated Learning techniques, hands-on activities, exercises, group discussion and presentation, evaluation tests, class lectures, case studies or examples. The course will be intensive but practical and highly interactive.
Participants will participate actively and to ask questions especially pertaining to specific problems.
Course Leader
DR BARRAK ADAMS Dr Barrak is a published author who writes profusely on various subject matters of social and developmental interest. And since 2004 he conducts Technical English communication courses for Mercedes Benz at their training centre in Glenmarie, Selangor. He has had a fulfilling career serving in the Audio-Visual, Automotive components, Printing, Property Development, Construction, Timber and Food industries, in capacities ranging from Managing Director, Project Director, Senior Negotiator, General Manager, Plant Manager and Group Engineer. He had been a Management Consultant, Management System Auditor, Trainer and Counselor. He graduated in Engineering from the Singapore Polytechnic in 1973 and since then has done post graduate studies in Engineering, Social Science, Rubber-Plastics Technology, Training and Development, Radiation Protection, Quality Management, Legal Studies and earned his PhD in Organizational Management. Upon first graduating, he set up and operated one of the first label printing companies in Malaysia. He then went on to establish and operate property development, food manufacturing and timber processing companies. He had worked with the Ministry of International Trade and Industry in the early years of the developing Tiger Economies, travelling widely in ASEAN and further working with and developing small and medium enterprises. He had also served in the Curricula Committee for the Quality Engineering Program of Universiti Sains Malaysia and as an Environmental Auditor for the Malaysian Prime Minister’s Hibiscus Award. Since 1994, as a consultant and trainer he has taught Technical Writing, English and/or communication skills to PETRONAS, Tenaga Nasional Malaysia, Bomba Malaysia, Mercedes Benz Malaysia, various Ministries and large organizations. He has also trained and consulted internationally such Mauritania, Turkmenistan, Qatar, Sudan, Philipines, Thailand, Indonesia and Australia. He has also been very much involved in developing Business Plans and Financial Proposals for growing industries. He has extensive experience writing policy manuals, standard operating procedures, instruction manuals, technical manuals and guidelines for government, health, manufacturing and service organizations since 1985. With a strong foundation in engineering, legal language, operational and systems management, he continues to effectively develop completely looped technical and non-technical manuals. With more than thirty years of enriched, varied and result oriented experience in many positions among SMEs, government agencies and multinationals, and armed with a wide range of resources and materials, his training programs are almost entirely oriented towards competency development. There is never a dull moment except tiredness at his programs.
Testimonies “Good training, interactive course and knowledgable instructor.” CTRM Aero Composite, Noraskihin, Engineeer “A must for all technical personnel. Very useful and helped me a lot in making effective reports!” Astro Broadcast Corporation. “Fantastic course, well ed by in class exercises. Well worth attending!” Anita, Human Resources Director, DHL Asia Pacific Information Service, Cyberjaya “Very useful course – hopefully it will teach me not to be so wordy. Course very well given considering the fairly dry subject.” Fadzil Osman, Petronas. “I was very impressed with the overall session. I have learnt new skills and I am confident what I have learnt today can be transferred into good report writing.” Mahavedran, Senior Engineer, ASTRO
“After attending this course, I able to use the proper technique to write my reports. I am very happy with the outcome and will definitely recommend to my other colleagues.”– Goh, Business Analyst, GfK Retail and Technology (M) Sdn. Bhd “From this course, the most valuable lesson for me was have a grasp of the correct method of writing a proper report. This is a recommendable program at attend. Thanks a lot.”– TC, Foo, Boustead Heavy Industries Corporation Berhad.
Investment Normal fee • Sign up 1 pax • Pay before course starts • MYR 4,180.00 • USD 990.00 Early Bird • Sign up 1 pax • Pay 14 days before course starts • MYR 3,280.00 • USD 780.00 Group Fee • Sign up 3 pax or more • Pay 14 days before course starts • MYR 3,180.00 • USD 750.00 (Fee inclusive of GST, Buffet Lunch, Refreshment, Welcome Pack, Training Materials Certificate of Achievement)
Certificate Upon successful completion of this program, you will receive a Certificate of Achievement. Certificates are distributed on the final day of the program. Payment mode: 1. ONLINE PAYMENT by Credit card: You can opt to and pay online with our latest payment integration system through our website. 2. BANK IN CHEQUE Bank in and then scan the Bank-in slip and email to us before the course commence to confirm your seat. Courier your cheque payment to our Finance HQ. *Note that we DO NOT take any payments during the event. 3. BANK IN CASH: You can also pay by cash through bank-in our company bank . 4. Telegraphic Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.