Student Handbook 2015 - Current.pdf r1u2h

Welcome to A + English and to Sheffield.

We hope you enjoy your induction day!

Times may vary 9:00

Arrival and welcome

9:15

Information about A+ English and Sheffield, where we are and how to get around. Conduct Agreement discussed.

9:30

istration, file check and chat. Pre-arrival test (for those who have not completed it) Tour of the school Tea and coffee

10.00

Academic information on the classes, your level and progress, homework policy and recommended books. Information regarding pathway to University

10.15

your first class

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Contents Welcome to A+ Wi-Fi Code of staff Floor Plan Welcome to Sheffield Conduct Absence and lateness Finding your classes Libraries Social Activities Syllabus details and levels Homework policy Our courses Useful information Doctors/NHS Home stay and accommodation Holidays & Changing your course At the end of your course - looking forward Problems or complaints Expulsion procedure/abusive behaviour procedure Maps and Directions Details of mosques and churches Letters and forms

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A+ Wi-Fi Code Regus Net WIFI [email protected] 5675948 5675948

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Welcome to A+ English

Welcome to A+ English. We are happy that you chose to study with us. We are confident that you will enjoy your time here and that we will help you to improve your English. A+ is a privately-run English language school. We are ionate about teaching English to a high standard and committed to taking a personal interest in each of our students. We pride ourselves on being flexible and welcoming in our approach. All of our teachers are very experienced and well qualified. Our staff are friendly, helpful and ive and we will all do our very best to make your experience enjoyable, educational and unforgettable.

Zoe Graham Director

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Teaching Staff

Neil – Director of Studies / Student Welfare

Artemis - Assistant Director of Studies / Student Welfare

Angela – Teacher /Social Activities

Michelle – Teacher/Library Officer

Will - Teacher

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Marketing and istration Staff Jessica – Marketing Manager

Kerrie – Marketing Assistant

Julia – Co-ordinator

Donna – Co-ordinator/Homestay Liaison and Student Welfare

Kerry – Assistant

Stephanie – TESOL Course Co-ordinator

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Floor Plan

Lift Entrance and Reception A Plus is in this corridor

Toilets

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Welcome to Sheffield Here are some facts about Sheffield:

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Sheffield is the fourth largest city in England.

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Over 530,000 people live in the city.

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It is one of the safest cities in the UK.

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The city became world famous for making steel.

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Sheffield is a very green city – there are 83 parks and 2 million trees in the city.

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The city has two universities.

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Sheffield is home to the oldest football club in the world, Sheffield F.C is an amateur club.

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We also have two professional football clubs – Sheffield Wednesday and Sheffield United. Both clubs have fantastic stadiums.

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Sheffield is a centre for the arts with many galleries and museums around the city.

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We have great nightlife and shopping within the city.

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Conduct

Please look at the agreement you have signed. Here is a copy of that agreement.

Things you must do

Be on time for all your lessons

Do all your work both in and out of class.

Don’t use your mobile phone for calls, texting or social networking in class.

Treat all students, of staff and teachers with respect.

Work with anyone of any race, religion, gender, age or sexual orientation.

You must tell A+ if you are sick or going to miss class for any reason (particularly if you are a sponsored student)

Tel:

0114 209 6292 – Office Phone 10

Things you must not do

Do not speak your own language in the classroom. Only speak English in class.

Do not go into your class if you are more than 10 minutes late.

Do not copy work from other students or the internet.

Do not smoke inside or close to the building. It is against UK law to smoke inside public buildings.

A+ promises to:

Provide you with high quality tuition by qualified and exceptional tutors.

Weekly timetables for your class are available in the Common Room.

Give you guidance on how to practise outside class.

Record your attendance and lateness accurately and fairly, both for you and your sponsor (if applicable). You will get a letter at the end of your course. You will get a certificate if you have been here 2 weeks or more. Your teacher will write a report if you have been here 3 weeks or more. (note, you will not get a report if your attendance is less than 70%) 11

I.D/DISCOUNT CARD LOCATIONS

Sweeny 4 (Hairdressers) Flora 365

The Famous

Spirals (Gift shop)

Sheffield Shop

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Flora

Mr Potato Mr Potato Champs

Sweeny 4

Spirals

Abduls

Spirals Sweeny 4 Ashoka

The Famous Sheffield Shop

Sandwich Division 13

Absence and lateness – guidance for sponsored students The first class at A+ begins at 9.30am, the second class begins at 11.15am and the afternoon class begins at 1.30pm. You must be on time for all these lessons. If you are more than 10 mins late for a lesson, do not go into the classroom. Go to the office and advise a member of the department (or any other member of staff) that you have arrived. Then, wait in the common room until the next lesson starts. If you tell us that you are in school, you will be marked as late. If you do not tell us, we will not know that you are here and you will be marked as absent. This will be an unauthorised absence. If you are sick or are not going to be at school for some other reason, you must phone the school. Our phone number is 0114 209 6292. If you tell a member of the department where you are, your absence will be authorised. If they don’t know where you are, your absence will be unauthorised. If you are ill or miss class, you cannot claim that time back. Unauthorised absence: Your supervisor may have their own rules about absence – for example, to report you every time you are absent or to send a report with your attendance. However, if they don’t have their own procedures, typically our procedure for absence is this: Each lesson you miss when you have not phoned the school is 1 unauthorised absence. If you study with us for 3 lessons a day and miss 1 day, you will have 3 unauthorised absences. When you have 9 unauthorised absences, Neil (our Director of Studies) will speak to you about why you have been absent. He will warn you that we may need to your supervisor about this. If you have 9 more unauthorised absences after Neil has spoken to you, he will send you a letter with a warning about your unauthorised absences. Your supervisor will be sent a copy. If you have 9 more unauthorised absences after Neil has sent you the warning, he will send you a letter with a final warning. Your supervisor will be sent a copy. If you then have 9 more unauthorised absences after your second written warning, Neil and Zoe (Director) will send you an expulsion letter and you will have to leave the school. Your supervisor will be informed and this could have a serious effect for you. It is very important to phone the school if you are not going to be in class!

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Finding Your Classes Class times

You will be told on your induction day the name of the class you are in. Look for the signs on the classroom doors.

Libraries and how to borrow books. We have some books that you can borrow. There is a catalogue of books in the office. If you want to borrow a book, come to the office and ask Michelle. When you want to bring it back, take it to the office again. We also have a catalogue of DVDs which you can borrow for two nights. You can also use the computers in the common room. If you want to print, come to the office. Sheffield has many libraries where you can borrow books. The main library in Sheffield is the Central Lending Library, Surrey Street, Sheffield, S1 1XZ Tel: 0114 273 4727 Opening hours       

Monday - 10am-8pm Tuesday - 9.30am-5.30pm Wednesday - 9.30am-8pm Thursday - 9.30am-5.30pm Friday - 9.30am-5.30pm Saturday - 9.30am-5.30pm Sunday - Closed

To borrow books, you need to the library. Take your port or ID card to the library and fill out a hip form. 15

Social events and social clubs We really want you to enjoy your time at A+. You can meet your fellow students in our common room and enjoy a coffee. You can make coffee or tea in the kitchen and you can get snacks from the vending machine there. We want you to make friends with other students and have a fantastic experience. We try extremely hard to welcome you to A+ and involve you in school life. We have lots of social activities at A+. Cinema Library – Every afternoon after class we can project a film on the common room wall or in a class and watch with English subtitles. Simply pick the film from our DVD selection and tell someone in the office! Conversation Club – This takes place at lunch time from Monday to Thursday in the common room. A teacher sits with you at lunch so you can practise English, learn English idioms and discuss topics of the day. Five-a-side Football – We can play any evening at Powerleague on Woodbourn Road. We even have our own strip. Come along and play or cheer the team on to victory! Friday evening trips – Some Fridays we may go to a restaurant or another Sheffield based activity. Sign up in the common room. Saturday trips – Some Saturdays we go on school trips. We travel to various interesting places in the surrounding counties. Sign up for a trip in the common room. Photographs – During your time at A+ English there will be occasions when we take photographs. These include during social activities and trips and at certificate presentation days. These photographs will be used on social media sites including Facebook and Twitter. The photographs may also feature on the A+ website and other marketing materials. If you do not wish to be in photographs that are used in this way please tell us BEFORE the photograph is taken. Here are some photographs of our outings, parties, and sporting triumphs

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What are classes at A + like?         

The syllabus is designed by our Director of Studies. Teachers use their own materials for the lesson. IF YOU want to look at any particular topics, write it down and put it in the SUGGESTION BOX on your noticeboard. You will learn grammar, vocabulary and skills and but also do authentic ‘real-world’ tasks, fun communicative activities. Our classes are communicative, we want you to talk to each other as much as possible (therefore, you might feel the teacher talks less than you expect). Our school is fun, friendly and ive but balanced with a serious attitude to learning and language improvement. Lessons are student-focussed, which means we encourage you to talk about your own experiences, knowledge and needs in class. Class is not a competition and teachers will encourage everyone to talk and answer questions equally. We encourage students to become more independent and to work things out for themselves rather than relying on the teacher to explain everything. As we want students to grow more confident in the English they use, the teacher may not check or correct everything you say/write. We want you to continue learning outside of class. To help you with this we give you homework and you can also practise English on A+ school trips.

Your level and your progress   

We always try and match you to the right level and have exams every four weeks to help us decide if you are still in the right class for your level or whether you need to move up into the next class. Our teachers will do everything they can to help you improve. BUT, in the end, it is up to you how much you improve – how hard you work, what you do outside class, how fast you usually learn, etc. For long-term students: People improve and go up levels at different speeds. At higher levels, it can take longer to reach the next level. You might find you need to do two cycles of our syllabus at some levels; this isn’t a bad thing – sometimes we need to repeat things to them.

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Our homework policy  

We would like you to complete a homework journal. Here you will write about your goals, find ways to improve your language outside class, keep records of your work and think about how you use the grammar, vocabulary, etc. you learn outside class. You are now here in the UK so we think that the best ‘homework’ is to use this opportunity to speak with people and use what you learn in different places outside the class. , that any practice outside class of what you have learnt is ‘homework’ and is helping you improve and so we would like to see you keep a record – that you can be proud of – of how you’ve improved and what you’ve achieved both in the school and in the UK. This is important because good learners are independent in how they learn and can think about their learning. It can also help you and your teachers meet your personal goals and your teachers can help set extra work for you.

Recommended books Grammar -

English Grammar in Use – Elementary, Intermediate, Advanced Oxford Practice Grammar– Elementary, Intermediate, Advanced Practical Grammar – Level 1, Level 2, Level 3 (Elementary-Intermediate) Oxford Living Grammar – Elementary, Pre-intermediate, Intermediate, Upper intermediate

Vocabulary -

Oxford Word Skills - Basic, Intermediate, Advanced English Vocabulary in Use – Elementary – Advanced Idioms in Use / Idioms Organiser

Pronunciation - English Pronunciation in Use – Elementary, Intermediate, Advanced

IELTS -

IELTS Foundation Study Skills New Insight into IELTS Tips for IELTS

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Our courses General English General English: 15 hours a week, Monday – Friday 9:30 – 12:45. Intensive English with Exam Focus (IELTS) and Skills: 21 hours per week, mornings and afternoons 9:30 – 3:00.

Intensive English with Academic Focus: 27 hours per week, mornings and afternoons, please see sample timetable for academic class times.

General English and Teacher Development: 15 hours per week General English and six hours per week teaching methodology.

Individual Classes We are able to provide individual classes (one to one classes) to suit a specific language need. We are also able to consider exclusive group classes with particular requirements. Please speak to a member of the department for further details.

Exams you can take while in the UK

There are many different exams you can take while you are in the UK. One of the most popular exams that students take is IELTS. If you want to go to university or get a job in an English-speaking country, they will often ask for your IELTS score. At A+, in the afternoon classes you will sometimes look at skills needed for the IELTS exam and, also, we occasionally put on extra sessions for IELTS skills after class. If you would like to book an IELTS exam at any testing centre in the UK, please see a member of the department in the common room between 1pm – 1.30pm Monday to Friday. There are many other exams you can take whilst in the UK. These include the Cambridge exams KET, PET, FCE, CAE and E. There are also exams like the GESE and PTE. If you would like any information on any of these exams, please see your teacher or Neil, or if would like to book a test, please see a member of the department in the common room between 1pm – 1.30pm Monday to Friday. 21

Some more important information for your stay in the UK

Police,Fire,Ambulance service: In an emergency ( where there is a threat to life or major incident ) call 999 . For non-emergency Police service call 101 Emergency School Out of Hours Phone Number: (please ONLY in an emergency) Please call the Director of A+ English, Zoe Graham: 07714 014054 Driving in the UK –To drive a car in the UK you need a driving licence, car insurance, car tax, and the car must have an MOT certificate. If you have a driving licence issued in the EU, you can use this to drive in the UK. If your license is from a non-EU country, you can drive in the UK for 12 months. You have to apply for a UK driving licence after this time. Local facilities – There are many different shops, cafes, pubs, banks and pharmacies on Ecclesall Rd. There is also a post office on Sharrow Vale Rd (next to Ecclesall Rd). There is a bus stop right outside the school. You can catch buses 81, 82, 83 or 88 to go the city centre. Accommodation and living in Sheffield - If you have any questions about homestay or renting a house in Sheffield, please speak to Donna in the office and we will help you find somewhere to live. The British Council provides a lot of information to help you make the most of your stay in Britain. You can find advice on their website: http://www.educationuk.org/UK/Life-in-the-UK Leisure - Try these websites to find out what to do while you are in Sheffield, or ask any member of staff. http://www.itchysheffield.co.uk/ http://www.sheffield.gov.uk/out--about http://www.tripadvisor.co.uk/Attractions-g186364-Activities-Sheffield_South_Yorkshire_England.html http://www.lonelyplanet.com/england/yorkshire/sheffield/things-to-do

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Healthcare while you are in the UK We hope you won’t have any health issues while you’re with us in the UK. But if you do then our health services are very accessible, and many international students are entitled to free and subsidised treatment on the NHS (National Health Service). If not and you require international student health insurance, you can still make use of the UK’s excellent health services. Doctor (GP) - If you are ill and need a doctor, you can with a GP (General Practitioner) near your house. You can also go to the Sheffield NHS Walk-In Centre at 75 Broad Lane, Sheffield, S1 3PB. Open 8am - 10pm Telephone: 0114 241 2700 Hospitals - If you need emergency care, Sheffield has two hospitals that have accident and emergency (A&E) departments. For minor injuries (less serious injuries, such as sprains, cuts and grazes) go to Sheffield Minor Injuries Unit, B Floor, Royal Hallamshire Hospital, Glossop Road, Sheffield S10 2JF Open: 8am 8pm Tel: 0114 271 2071 For serious injuries, go to Northern General Hospital, Herries Road, Sheffield, S5 7AU. Dial 999 only if the problem is life-threatening. All treatment that saves your life in an emergency is free on the NHS. These are for adults, but Sheffield has its own children’s hospital if you have a child who needs emergency medical help. Sheffield Children's Hospital, Western Bank, Sheffield, S10 2TH

Before you travel to the UK If you are undergoing medical treatment, have preexisting serious health issues before you travel, or if you are ed as disabled, we advise you to bring your current prescriptions and a doctor’s report (translated into English). This is to ensure you can get the help you need while in the UK. Your documents should give details of your condition, all treatment and medication you require, plus any assistance you will need while you study in the UK. When you arrive for UK study, you may be asked to produce health certificates detailing your vaccinations. If you are coming from a tuberculosis (TB) high-risk area, a chest x-ray report may also be required. It’s a good idea to carry these documents in your hand luggage, as you may have to show them before ing through UK immigration. Ask the British Embassy or High Commission in your home country what inoculations you need to be itted to study in the UK. To find your nearest office visit the FCO (Foreign and Commonwealth Office) website www.fco.gov.uk/en/travel-and-living-abroad/findanembassy

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Health services for UK international students You may be entitled to free or subsidised treatment in the UK under the National Health Service (NHS). Your UK course needs to be at least six months in duration to be eligible, although free emergency treatment may be available if you are here for less time. If you’re a national or resident of an EEA (European Economic Area) country, you will receive these benefits regardless of how long your UK course is. This also applies if you are an international student studying a full-time course in Scotland. To find out if you are entitled to NHS services in the UK visit the Department of Health website. www.dh.gov.uk/en/Healthcare/Entitlementsandcharges/OverseasVisitors/Browsable/DH_074 379 If you are not entitled to NHS treatment you should take out international student health insurance before you leave home or as soon as you arrive to study in the UK. Keeping healthy while you study in the UK You can keep healthy in the UK the same way you do at home:   

eat nutritious foods (so lots of fruit and veg!) exercise regularly (not just turning pages of your books or surfing the web!) get enough sleep (as we say in the UK, “early to bed and early to rise, makes someone healthy, wealthy and wise!”)

While you’re meeting so many new people as an international student you may be more likely to catch colds and fevers, so take plenty of vitamin C. Herbal supplements such as Echinacea, which you can buy from Health shops, are also a safe and effective immune system booster. Of course, exercise always helps to strengthen your immune system, so why not a college gym or sports team? You can meet new people at the same time as keeping fit. Remedies for minor illnesses such as headaches and colds are available from high street chemists, most supermarkets and some other shops. They are available without a doctor’s prescription. If you are not sure what medication to take, rather than visiting your doctor, you can get advice from a qualified pharmacist at any chemist. The nearest pharmacy to the school is: Lo Pharmacy 421 Ecclesall Rd, Sheffield, South Yorkshire S11 8PG, 0114 266 0976 24

HOMESTAY If you are aged 18 and above and would like to live in your own room in a British home, see Donna in the office. Your homestay will give you breakfast and an evening meal during the week, and all meals at the weekend. Staying with a British family is an excellent way to practise English and it will make your time in the UK more fun. Our homestays come in all shapes and sizes so you might be staying with a family with children, or you might be staying with a retired couple. If you need any special food or have any special dietary requirements, tell us and we will try to place you with a family that can help you, however we cannot guarantee that every request for accommodation can be met. If you have any questions about any of these issues, please speak to Donna. Introduction A+ homestay families are chosen very carefully. Families are given a set of guidelines to make sure they know what is expected of them and what they are required to provide. All students are treated as a member of the household and meals are eaten together. The common living areas of the house are also shared. Accommodation with families is half board from Mon to Fri (you get breakfast and dinner) and full board at weekends (you get breakfast, lunch and dinner). It is polite to offer to help around the house in Britain e.g. washing up, keeping your room clean. that you are staying with a family, not in a hotel! You will not stay in the same homestay as someone else who speaks the same native language as you (unless you ask us). You must speak English in your homestay. All our homestay hosts provide:  a clean home in a good state of repair  heating and lighting  a private bedroom with a window  a table so you can study and somewhere to put your clothes  access to a bathroom (this will probably be a shared bathroom)  clean towels and bed linen each week  blankets or duvets  your homestay family will either wash your clothes for you, or teach you how to wash them yourself A typical daily routine in Sheffield is: 07.00-08.00 Get up, have breakfast – often cereal, toast and tea/coffee 08.00-08.30 Go to work or school 09.00 Shops, offices and schools open 12.00 Average 1 hour lunch break 15.30-16.00 Schools close 17.00 Offices and shops usually close 18.00-18.30 Evening meal (main meal of the day) 19.00-10.00 Socialising midweek 10.00-12.00 Go to bed 25

Host family Rules Alcohol You must be18 and over to buy and drink alcohol. Drugs It is illegal for anyone to take, buy or sell drugs, e.g. cannabis, cocaine, heroin Curfew If you are going to be late for your meal, you must tell your homestay family. You also have to tell them approximately when you will be home. Your homestay family must be told if you will be very late home at night. The door must be locked behind you when you come in at night. Inviting friends to the homestay If you want to invite friends home, you must ask the homestay family in advance. You should also ask where you can entertain visitors. Keys The homestay family will give you a key to the house and you must be careful not to lose it. Don’t keep the key and the address of your homestay family in the same place. If you lose the key, you must tell your homestay family immediately. Smoking You must be 18 or over to buy tobacco in the UK. Smoking is not allowed in most homestay family houses. The homestay family must ALWAYS be asked. It is illegal to smoke in public buildings in the UK. Medical/Health If you need to go to the doctor or dentist, tell your homestay family. They will then book you an appointment with their own doctor or dentist. If you are allergic to anything, please tell the office and your homestay family. Safety and Personal Valuables If you lose your wallet, purse or bag, you should tell your homestay family immediately. You must not walk home alone late at night. Even when you are not alone, you must not hitchhike or accept lifts from strangers. You must carry identification with you at all times. Damage If you damage or break anything in your homestay family’s house, you will have to pay for it to be repaired or replaced. Telephones You must ask your homestay family before using their telephone and follow their rules ing it in the future. 26

Living in rented accommodation

If you would prefer to live in your own house or flat, you can rent these from a private landlord. You will need to rent a furnished property. There are many things to think about before deciding to rent. While living in rented accommodation, you are responsible for paying rent to your landlord. You have to sign a contract to say that you will live there for a period of time (usually 6 months or a year). You may also need to pay a service charge for maintenance of shared areas, such as the garden and corridors. You also need to pay for gas used to heat your home and electricity to power lights, the fridge etc. Ask your landlord which energy companies supply gas and electricity to your home and tell them that you live there. The companies will then send you bills which must be paid by the date in the letter. You need to pay a monthly charge for water to Yorkshire Water. Call them to tell them you have moved into the property on 0845 1242424. You are also responsible for paying any council tax due on the property. However, as you are a student, you might not have to pay. Ask in the office for a council tax letter to prove you are a student. You can give that letter to the council. If you live with someone else who is not a student, they will still have to pay council tax. To watch TV in the UK, you need a licence. Go to http://www.tvlicensing.co.uk or call 0300 790 6131 to buy a TV license. Other things to think about are that you will have to cook for yourself so you need to go shopping for food and allow money for food in your budget. You need to wash all your clothes yourself so will need to buy washing powder and know how to work the washing machine. Living on your own or with other people who do not speak English means that you will not be practising English as much as students who live in homestay accommodation. You might not learn as much English if you decide to live in rented accommodation as you will not be practising every day. If you have any problems with your rented accommodation, please Donna for advice. 27

Holidays and Changing your Course

If you want to book a holiday or make any alterations to your course, you must fill in a Change of Course Details form, available from the office. If you want time off for any religious holidays, ask us in the office.

Holiday leave entitlement depends on the length of time you are studying: Up to 6 weeks’ study – no holiday entitlement. 7 to 12 weeks’ study – 1 week holiday entitlement (5 days) 13 to 26 weeks’ study – 3 weeks’ holiday entitlement (15 days) 27 to 52 weeks’ study – 6 weeks’ holiday entitlement (30 days)

No more than 2 weeks’ holiday can be taken at any one time. You must give a minimum 2 weeks’ notice if you would like to request a holiday. If you are sponsored by your government, you must get written permission from your supervisor if you want to take a holiday of 1 week or more.

If you have any other questions about holidays or absence, or if you want to change your course, please speak to a member of the department. If you are sick, late or need to the school for any reason please phone the school on this number:

Telephone:

0114 2096292

If you need to us by email: [email protected] or take a look at our website: www.aplusenglish.co.uk

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Looking to the Future Are you are getting to the end of your course here at A+ and are not sure what you are going to do next? If you want any advice about the next steps in your studies, please speak to anyone in the office. Don’t forget we have pathway partnerships with many universities for Foundation and Pre-Masters courses.

Problems If you have any problems with your course: 1) Speak to your teacher. 2) If your teacher cannot help, they will tell Artemis or Neil about your problem. 3) If Artemis or Neil cannot help, they will speak to Zoe about your problem and she will decide what to do.

If you have any other problems, speak to Neil or Artemis and we will help you find a solution.

Complaints We are confident that you will love your time at A+ English. However, if you do have a complaint please follow the following guidelines. If your complaint is about your class: * Please don’t make your complaint during class time because it disturbs the class. Ask to speak to your teacher after class and tell them then. * If you still have a problem after you speak to your teacher, make an appointment to see Neil, our Director of Studies, who will listen to your problem and tell you his decision. * If you are not happy with Neil’s decision you can talk to our Director, Zoe. If your complaint is about istration or facilities * Go to the office and make an appointment to talk about a complaint. The person you speak to will then tell you later in the week what they can do about your complaint. * If you are still not happy after this meeting, you can appeal to Zoe (the Director of the school). If you would like to put your complaint in writing, there is a complaint form at the back of this handbook. 29

Expulsion policy If you harass, abuse or bully any student or member of staff at A+, you may be asked to leave the school. If you destroy any school property or anything belonging to another student, you might be asked to leave the school. 1) The Director of Studies (Neil) will have a meeting with you to discuss your behaviour. He will send you a letter saying why your behaviour is unacceptable. 2) If you continue to behave badly, or if your behaviour is very bad, you will have another meeting with Neil and he will give you a final warning. 3) If your behaviour is very bad, or you behave badly again, you will have a meeting with Zoe (the Director of the school). 4) If Zoe decides that your behaviour cannot be tolerated, you will be asked to leave the school and will be sent an expulsion letter. If you do not agree with the outcome of these meetings, you can appeal by writing to Neil within 5 working days.

A map of the area around the school

To get to the school from the city centre take the bus. The 81, 82, 83, 83a, 85 or 88 bus goes from Leopold street and stops outside the school. Our Address is: A+ English @ Regus The Portergate 257 Ecclesall Road Sheffield S11 8NX

Look for the A+ sign in the school windows and the Regus sign above the entrance.

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A map of the tram routes

A Sheffield CityWide Day ticket gives you unlimited bus and tram travel around Sheffield for 1 day. It can be bought on the bus or tram. You can also get CityWide 7 Day and CityWide 28 Day tickets. Bus routes and timetables are available on the internet. Ask our staff for help or you can use the Yorkshire Travel online journey planner: www.travelsouthyorkshire.com

We hope you will enjoy your time at A+ English. 31

Notes for Muslim students

There are prayer mats available in the common room. You can pray in any spare classroom.

Mosques in Sheffield The nearest mosque to the school is : Jamia Al Furqaan – 703 Abbeydale Rd, Sheffield, S7 2BE Tel: 0114 2555336 Prayer space for 100 men and women. Hanafi Sheffield has many other mosques, including: Allyah Jame Mosque and Cultural Centre – 9 Roundel St, Sheffield, S9 3LE Tel: 0114 2618162 Prayer space for 100 men only. Hanafi/Jamiyat-Tableegh-ul-Islam Ar Risala Mosque - 51 Montgomery Terrace Rd, Sheffield S6 3BW Tel: 0114 2729999 Prayer space for 500 men and women. Sunni Haqqani House Sufi Centre - 142 Machon Bank, Sheffield, S7 1GR Tel: 0114 2589408 Prayer space for 200 men and women. Dhikr and Friday Prayer Jamia Masjid and Usmania Ed. Centre – 22 Leyburn Rd, Sheffield, S8 0XA Tel: 0114 2582070 Prayer space for 1000 men and women. Deobandi Jamia Masjid Ghausia – Firth Park Rd, Sheffield, S5 6WN Tel: 0114 2610551 Prayer space for 600 men and 250 women Jamia Masjid Gulzar-e-Habib – 46 Ribstone Rd, Sheffield, S9 3AY Tel: 0114 2449801 Prayer space for 200 men and 50 women. Hanafi Bareilvi Quba Mosque and Community Centre – 120 Worksop Rd, Sheffield, S9 3TN Tel: 0114 2440235 Prayer space for 250 men and 50 women. Sheffield Islamic Centre and Madina Mosque – 24-32 Wolseley Rd, Sheffield, S8 0ZU Tel: 0114 2585021 Prayer space for 3500 men and women. Hanafi and Shafi’i

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Notes for Catholic Students The nearest Catholic church to the school is: Saint William of York 847 Ecclesall Rd, Sheffield Tel: 0114 266 2034 There is a cathedral in the city centre: Cathedral Church of St Marie Cathedral House, Norfolk Street, Sheffield S1 2JB Tel: 0114 272 2522 If you would like any information on other Catholic churches in Sheffield, please ask in the office.

Notes for Christian Students The nearest church to the school is: Horizon Methodist Church Ecclesall Road, Hunters Bar, Sheffield S11 8PR Tel: 0114 266 8228 There are many other Christian churches of all denominations in Sheffield, including: City Church The Jubilee Centre, Wilson Rd, Sheffield S11 8RN Tel: 0114 268 2555 If you would like any more information on other Christian churches in Sheffield, please ask in the office.

Notes for Jewish students The synagogue in Sheffield is: Sheffield Jewish Centre Kingfield Synagogue/127 Psalter Lane Sheffield S11 8UX Tel: 0114 255 2296 If you would like any more information about Sheffield, please ask in the office. 33

Holiday Form Please give at least two weeks’ notice

Name…………………………………………………………………. Class…………………………………………………………………...

Holiday Start Date:-

Holiday End Date:-

Number of Days you are taking:-

Please fill in and return to the office

Signed ……………………………………….

Date ………………………………………….

Please note holidays are not always given

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Student Complaint Form Date

____________________________________

Name ____________________________________ Class

____________________________________

Description of complaint: _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________

Action requested: _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________

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