Servicenow Sample Resume 3 715t1t

NAME Email: **********@gmail.com

Professional Profile 

9+ years of overall experience in IT industry involving Test Automation Framework Development, Test Script Development, Test Case Design, Test Execution, and Defect Management Issues/Defects Management,

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Experience in PPM Clarity Solutions, BPM Processes and Tools (Pega PRPC), ITSM (ServiceNow Platform)

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PEGA Certified System Architect (CSA),

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ServiceNow System Trained

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Certified Scrum Master (CSM)

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Experience in defining test cases, developing and maintaining test scripts, analyzing bugs, interaction with team .

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Proficient in test automation, automation analysis, test deg strategy for automation, coverage analysis, identifying gaps, ROI analysis

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Have experience with automation tools like XTH/JTH, Selenium web driver 2.0, QTP, MITA and Open source Automation tool WATIJ.

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Hands-on with SCM tools like Starteam & IBM Jazz/RTC

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Experience in Iterative Development Process, SCRUM methodology and SDLC Processes

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Experience in Portfolio Management, Project Management, BPM domains in Clarity Product

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Automation Reports and Analysis, Defect triage, QA Metrics, Dashboards to Clients.

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UAT Experience.

Technical Skills

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Manual Testing Skills: Black Box testing, Regression testing, Sanity testing, System testing, BVT.

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Automation Testing Skills: Developing and maintaining automation Framework and scripts using in JAVA, Javascript , Angular JS and C#

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Automation Tools: WATIJ (Web Application Testing in Java), SELENIUM Web driver 2.0, XTH & JTH, Protractor, TestNG, Junit, Karma, Jasmine, ANT, Maven

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Source Controls : Borland Star Team, IBM Jazz/RTC, SVN Tortoise, GIT (gerrit)

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DB Tools: MSSQL, MYSQL, Oracle 10

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Load Testing : LoadImpact

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Bug Tracking Tool: Product Studio & JIRA,PQD,HI

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Operating Systems: Windows Vista, Windows 7, Linux Redhat & MAC 10.9.5

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Test Reporting Tools: TCR(Test Case Repository), QC, ALM11

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Code Coverage: JaCoCo

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CI Tools: Teamcity, Jenkins, Hudson, CruiseControl

Educational Qualifications

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Bachelor of Technology in INFORMATION TECHNOLOGY from Koneru Lakshmaiah College of Engineering with an aggregate of 77% during 20012005.

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Intermediate from Board of Intermediate Education, Andhra Pradesh ed with 91% in April-2001.

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Secondary School Certificate from SSC ed with 75% in April-1999

Project Details COMPANY NAME

Oct ’14

to till date Project1: Client:

ServiceNow Inc

Industry:

ITSM

Role:

Sr Software Engineer

Brief Description of the Project: ServiceNow Inc’s Platform is leading ITSM tool with cloud capabilities in the market with a rapid growth into different domains. Store is a market place where all apps are ed and sold by vendors. Responsibilities 

Developing Automation framework using Selenium Web driver 2.0

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Automating UI Tests Cases using Protractor, Karma and Jasmine

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Automating Functional Test cases using Selenium Web-driver(JUnit)

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Load Testing using LoadImpact

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Active Scrum Master

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Develop automation libraries to the automation framework to the new features

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Functional Automation using Apache HTTPClient Project Details COMPANY NAME

Mar ’14

to Oct ‘14 Project2: Client:

Pega PRPC

Industry:

Business Process Management (PPM)

Role:

Principal SDET

Brief Description of the Project: Pega’s PRPC is a leading BPM tool in the market which is used by giant software clients to develop new products on Pega PRPC platform. All the BPM is automated using prpc. Responsibilities 

Developing Automation framework using Selenium Web driver 2.0

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Automating UI Tests Cases using Selenium

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Automating Functional Test cases using Selenium Web-driver(TestNG)

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Automating Functional Test cases using Telerik Test Studio

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Active Scrum Master

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Develop automation libraries to the automation framework to the new features

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Concept work on Sub UI Automation Project Details COMPANY NAME

Jan ’09

to Feb ‘14 Project3: Client:

Clarity PPM & Clarity ON Demand (13.x)

Industry:

Project and Portfolio Management (PPM)

Role:

Automation Engineer

Brief Description of the Project:

Clarity is one of the largest and leading products in the PPM market that primarily focuses on Project and portfolio management along with Process, finance, resource, time and asset management. Whitney is a major release with high priority customer enhancements being implemented. Responsibilities: 

Involved in Writing New Test Automation framework (in Selenium & Watij ) for handling GWT-widgets-UI

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Enhancing Customer Experience by providing solutions

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Testing Upgrade paths (12.x to 13.x), 13.0 to 13.1

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Involved in deg/Enhancing the clarity installation

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Setting up DB for Clarity ( Oracle and MSSQL 2012)

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Involved in Automating UI Tests Cases using Selenium

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Creation of Product Requirement Document which serves as a guideline for the team as they work on a specific Service Pack or Release .

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Training the new engineers in the Project (China/US)

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Involved in Automating Functional Test cases using Selenium Webdriver(TestNG)

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Developed Utility to port TestNG results to QC.

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Created ant targets for running, building & reporting

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Setting-up Team-city Agents for different environments.

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Watching builds in Team-city and taking up responsibility for any build failures.

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Ported many complex scripts to New Automation Framework in Selenium

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Watching builds regularly in Team city 2.0 and helped team in getting successful builds

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Maintain, Debug and Report Test-Scripts-Coverage (Smokes and Regression) on every build

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Lead the coverage/maintenance effort for the smoke and regression scripts

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Automating the test cases for the new features using Selenium Web driver

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Involved in Manual testing of a feature and raised good number of bugs

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Written test plan and test cases, scenario cases for the new features

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Automation Estimations for new features and deploying the work to team

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Responsible for maintaining the coverage server builds and issue thereby working closely with the configuration management team

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Developed strategy patterns for API development for Framework in automation

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Develop automation libraries to the automation framework to the new features

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Reviewing the automation scripts written by the automation team

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Maintaining the regression automation scripts that are newly added

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Perform upgrade and scenario based testing

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Deliver the feature turn over for the new features and legacy coverage report

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Proposed many Enhancements for Product and got Approved from Product Managers

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Improving Test Automation Framework

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Put forward Automation Priority Guidelines, self review of test automation script guidelines and fine tuning QA automation / testing methodologies improvements

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Fixing issues reported by engineers (JTH) COMPANY NAME

Jul ’07

to Dec ‘08 Project # 4: Product:

Microsoft Windows Vista

Role:

SDET

Environment:

VB.Net with C#, Windows Vista, MITA, source offsite and Team

Track Brief Description of the Project: The Primary function of this project is testing the functionality and stability of the Print UI Component in Windows Vista Operating Systems for the purpose of certifying it for Microsoft Windows after applying the Service Packs. Testing by making the Slip Streams and applying GDRs (General Distribution Request). . Responsibilities:        

Automation of printUI using C# and MITA. Preparing test plans for the dynamic requests Prepare Test Cases for total Component and optimized the test cases execution process Testing all scenarios with debugger attached using WinDBG. Participate on stress and self host testing every week, As part of stress testing, used the tool StressGenerator (nextgen). In case of failure/break in stress machine, the issue is debugged using kernel debugger. Experience in debugging using WinDBG. Understand the stack/reason for the failure Sending reports and results on the testing done Triaged no of bugs and repro’ed no of Customer reported bugs and brought down the issue to the lowest level of understanding.

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Status Verification and Quick Report provision to the client of Privates and bugs to be closed Design and Improvement of test cases and automating the designed test cases and test follow-ups Debug any failures in Component and Automation failures Test Follow ups for Bugs Logged and closing accordingly Supervise the team Participated in the Self Hosting of Vista SP1, SP2 and some GDRs and reported many issues Test planning, Execution and report generation for Privates

COMPANY NAME Nov’05 – Jun’07 Project # 5: Product: Application Compatibility on Windows XP Client: Microsoft Corporation Environment: Windows XP/ 2000/2003 Operating Systems, Windows Testing Tool(WTT), Manual Test Client(MTC) and Product Studio Role: Software Engineer Brief Description of the Project: The Primary function of this project is testing the functionality and stability of the Windows Vista/Windows XP/ 2000/2003 Operating Systems for the purpose of certifying it for Microsoft Windows after applying the Service Packs. The Testing is done by making the Slip Streams and applying GDRs (General Distribution Request). The testing is done with various applications installed on these Operating Systems with different languages like German, Arabic, Russian, etc. Some of the applications which are tested like MS-Office 97/XP/2000, Visual Studio.NET, Visual Studio, Cold Fusion, Corel Draw 5.0, Photo Studio, JBuilders, Lotus Notes, Crystal Reports, Macromedia, Windows Media Player, MSN Messenger, Acrobat Reader 7.0, Norton Ghost Anti Virus, Partition Magic and some games,etc which are compatible on Microsoft Operating System. The compatibility is checked for the present and past versions. This procedure is one part of the Windows Certification process described in Certified for Windows Test Plan

Responsibilities: • Involved in Regression testing, Ad-Hoc testing, Exploratory testing. • Involved in writing test cases and executing test cases. • Testing the component as per the scenario we get. • Executing automation test scripts & Testing Server Apps