Service Blue Print For Hair Salon 2003 2c3iq

Submitted by Chaithanya reddy Saptarshi dhar Varun Arvind Karan Arunesh prabhu Gurpreet

Service blueprint of high end salon

Physical evidence

Make reservation sound and tone of voice of employees

Arrive

ustomer action

Enter building building exterior ambience

Check for seat Hair cut Bill leave availability and other payment actions

ine of interaction Greet/Welcome On stage mployee actions ine of visibility Back stage Employee actions Line of internal interactions processes

Cleaning premises

Reception area reception area art, décor, furnishings, music, magazines

Process Deliver the ( toke hair cut n number)

Process end

Washing Inventory Disposal of towels and maintenance hair etc equipment Database Customer feed Billing system management back