Outlook Conf 3v6lf
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Service Desk Policies & Procedures Microsoft Outlook Configuration Procedure
Document Information Number: Title: Version: Owner: Classification: Status: Issue Date:
PP-0001 Microsoft Outlook Configuration Procedure 1 I.T-Operations/SSO Internal Draft 09-Oct-08
Mobily IT Service Desk, Policies & Procedures
Microsoft Outlook Configuration Procedure
Document Version Control Issue Date 09-10-2008
Version 1.0
Prepared by Sreelal Sreedharan
Approve by
Document Change Control Issue Date
Version
Requested by
Description
Change by
Document Distribution List Name/Position
Department
Document Sign-Off Version
Date
Name
\\ Service desk, ITO, IT Department, phone: 056031-2555, [email protected].
Signature
Page: 2/2
Mobily IT Service Desk, Policies & Procedures
Microsoft Outlook Configuration Procedure
Prerequisites 1. 2. 3. 4.
Install Microsoft Outlook 2003 ( MS Office 2003) the system to the domain prod.mobily.lan to domain PRODUCTION with Email ID ( ID). Make sure that the system is Connected to mobily network
I. Outlook Configuration Procedure. 1. 2.
Click “Start Control ” Click on “Switch to Classic View”
\\ Service desk, ITO, IT Department, phone: 056031-2555, [email protected].
Page: 3/3
Mobily IT Service Desk, Policies & Procedures 3.
Click on „Mail’ icon.
4.
Click on „Show Profile’
Microsoft Outlook Configuration Procedure
\\ Service desk, ITO, IT Department, phone: 056031-2555, [email protected].
Page: 4/4
Mobily IT Service Desk, Policies & Procedures 5.
Click on „Add’ button.
6.
Provide a profile name. eg. „mobily‟
Microsoft Outlook Configuration Procedure
\\ Service desk, ITO, IT Department, phone: 056031-2555, [email protected].
Page: 5/5
Mobily IT Service Desk, Policies & Procedures 7.
8.
Microsoft Outlook Configuration Procedure
Select „Add a new e-mail ‟ and click „Next’
Server type, select “Microsoft Exchange Server” and click Next.
\\ Service desk, ITO, IT Department, phone: 056031-2555, [email protected].
Page: 6/6
Mobily IT Service Desk, Policies & Procedures
Microsoft Outlook Configuration Procedure
9. 10. 11.
In Exchange Server Settings, type “Mail” as Microsoft Exchange Server. Check mark “Use Cached Exchange Mode”. Type the ID (eg. a.ali ) in Name textbox and click “Check Name”.
12.
Click “Finish” to complete configuration.
\\ Service desk, ITO, IT Department, phone: 056031-2555, [email protected].
Page: 7/7
Mobily IT Service Desk, Policies & Procedures
Microsoft Outlook Configuration Procedure
II. Configure RPC over http. (To get your mails into the Outlook via internet). 1. Click Tools and then Email s.
\\ Service desk, ITO, IT Department, phone: 056031-2555, [email protected].
Page: 8/8
Mobily IT Service Desk, Policies & Procedures
Microsoft Outlook Configuration Procedure
2. Click ‘Next’, Click ‘Change’ and then Click ‘More Settings’. You will get the below window.
3. Click on ‘Connections’ Tab. Then Check ‘Connect to MS Exchange using HTTP’
\\ Service desk, ITO, IT Department, phone: 056031-2555, [email protected].
Page: 9/9
Mobily IT Service Desk, Policies & Procedures
Microsoft Outlook Configuration Procedure
4. Select the Connect using my Local Area Network (LAN) option
5. Click Exchange Proxy Settings
\\ Service desk, ITO, IT Department, phone: 056031-2555, [email protected].
Page: 10/10
Mobily IT Service Desk, Policies & Procedures
Microsoft Outlook Configuration Procedure
6. Type webmail.mobily.com.sa in the Connection Settings
7. Also select Basic Authentication form Proxy authentication settings. 8. Click OK
\\ Service desk, ITO, IT Department, phone: 056031-2555, [email protected].
Page: 11/11
Service Desk Policies & Procedures Microsoft Outlook Configuration Procedure
Document Information Number: Title: Version: Owner: Classification: Status: Issue Date:
PP-0001 Microsoft Outlook Configuration Procedure 1 I.T-Operations/SSO Internal Draft 09-Oct-08
Mobily IT Service Desk, Policies & Procedures
Microsoft Outlook Configuration Procedure
Document Version Control Issue Date 09-10-2008
Version 1.0
Prepared by Sreelal Sreedharan
Approve by
Document Change Control Issue Date
Version
Requested by
Description
Change by
Document Distribution List Name/Position
Department
Document Sign-Off Version
Date
Name
\\ Service desk, ITO, IT Department, phone: 056031-2555, [email protected].
Signature
Page: 2/2
Mobily IT Service Desk, Policies & Procedures
Microsoft Outlook Configuration Procedure
Prerequisites 1. 2. 3. 4.
Install Microsoft Outlook 2003 ( MS Office 2003) the system to the domain prod.mobily.lan to domain PRODUCTION with Email ID ( ID). Make sure that the system is Connected to mobily network
I. Outlook Configuration Procedure. 1. 2.
Click “Start Control ” Click on “Switch to Classic View”
\\ Service desk, ITO, IT Department, phone: 056031-2555, [email protected].
Page: 3/3
Mobily IT Service Desk, Policies & Procedures 3.
Click on „Mail’ icon.
4.
Click on „Show Profile’
Microsoft Outlook Configuration Procedure
\\ Service desk, ITO, IT Department, phone: 056031-2555, [email protected].
Page: 4/4
Mobily IT Service Desk, Policies & Procedures 5.
Click on „Add’ button.
6.
Provide a profile name. eg. „mobily‟
Microsoft Outlook Configuration Procedure
\\ Service desk, ITO, IT Department, phone: 056031-2555, [email protected].
Page: 5/5
Mobily IT Service Desk, Policies & Procedures 7.
8.
Microsoft Outlook Configuration Procedure
Select „Add a new e-mail ‟ and click „Next’
Server type, select “Microsoft Exchange Server” and click Next.
\\ Service desk, ITO, IT Department, phone: 056031-2555, [email protected].
Page: 6/6
Mobily IT Service Desk, Policies & Procedures
Microsoft Outlook Configuration Procedure
9. 10. 11.
In Exchange Server Settings, type “Mail” as Microsoft Exchange Server. Check mark “Use Cached Exchange Mode”. Type the ID (eg. a.ali ) in Name textbox and click “Check Name”.
12.
Click “Finish” to complete configuration.
\\ Service desk, ITO, IT Department, phone: 056031-2555, [email protected].
Page: 7/7
Mobily IT Service Desk, Policies & Procedures
Microsoft Outlook Configuration Procedure
II. Configure RPC over http. (To get your mails into the Outlook via internet). 1. Click Tools and then Email s.
\\ Service desk, ITO, IT Department, phone: 056031-2555, [email protected].
Page: 8/8
Mobily IT Service Desk, Policies & Procedures
Microsoft Outlook Configuration Procedure
2. Click ‘Next’, Click ‘Change’ and then Click ‘More Settings’. You will get the below window.
3. Click on ‘Connections’ Tab. Then Check ‘Connect to MS Exchange using HTTP’
\\ Service desk, ITO, IT Department, phone: 056031-2555, [email protected].
Page: 9/9
Mobily IT Service Desk, Policies & Procedures
Microsoft Outlook Configuration Procedure
4. Select the Connect using my Local Area Network (LAN) option
5. Click Exchange Proxy Settings
\\ Service desk, ITO, IT Department, phone: 056031-2555, [email protected].
Page: 10/10
Mobily IT Service Desk, Policies & Procedures
Microsoft Outlook Configuration Procedure
6. Type webmail.mobily.com.sa in the Connection Settings
7. Also select Basic Authentication form Proxy authentication settings. 8. Click OK
\\ Service desk, ITO, IT Department, phone: 056031-2555, [email protected].
Page: 11/11
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