Optp-fourgen Information System Company Profile k1u40
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Fourgen Information System
Fourgen Information Systems (Pvt) Ltd.
ERP | SMS | POS | S & D
Fourgen Information Systems (Pvt) Ltd.
COMPANY CORPORATE PROFILE
Fourgen Information System
Fourgen Information Systems (Pvt) Ltd.
ERP | SMS | POS | S & D
INTRODUCTION To Fourgen Information Systems (Pvt) Ltd. FOURGEN is a Private Limited company • Established in 1998 • Founded By: Mr. Ghulam Mohiuddin
Core expertise area in software solutions • Sales & Distribution Management
• Partnered By: Mr. Ather Sultan
• Field Force Management
• Shariah Compliance Company
• Sugar Manufacturing
• Expertise In Customized Software Development • Rich In Experience Working With
Management, etc. • SMS Based Solutions • s / GL Management
Multinational & Nationally
• Point of Sales Management
Acclaimed Clients
• HR/Payroll Management, etc.
Platforms utilized • Oracle • .NET Platforms
Fourgen Information System
Fourgen Information Systems (Pvt) Ltd.
ERP | SMS | POS | S & D
Our Offices Faislabad
Head Office Branch Offices
Multan
Sukkar
Karachi
Islamabad
Lahore
Fourgen Information System
Fourgen Information Systems (Pvt) Ltd.
ERP | SMS | POS | S & D
Fourgen Information Systems (Pvt) Ltd. is a member of
Fourgen Information System
Fourgen Information Systems (Pvt) Ltd.
ERP | SMS | POS | S & D
Fourgen’s Success ROAP
2016 2008
2009
2010 2011
2012
2013
2014
2015
Fourgen Information System
Fourgen Information Systems (Pvt) Ltd.
ERP | SMS | POS | S & D
Fourgen’s Clients by Business FMCG •National Foods •KOLSON •ULKER •EBM •LU •Kiwi •Glint •NESTLE Pakistan •MAYFAIR •IFFCO International •Unilever Global •RED BULL •Mitchells • Chips Factory (Optp) • JOJO • Rupali Foods • Pearl Confectionery
Telecom •PTCL
Distributors •Burque Corporation •IBL Health Care Pvt Ltd •Vikor Enterprises •Pioneer Distributor •Galaxy International •MPD/BPD/NPD •Salimco Ltd • Shan Marketing Restaurants/ Food Chains • Dunkin Donuts • Cha Cha Ji • China Grill • Solen Istanbul • Optp • Snack Attack • Del Frio • Bella Vita • TAO • United King • Hakka Chine • La Farine Bakers
Pharmaceuticals •Macter International •SEARLE Pakistan •Sanofi Aventis
Hospitals •Naveed Clinic •National Medical Centre •Mamji Hospital •Parklane Hospital •Patel Hospital
Retail Outlet/Mart •Habitt •Chase up Shopping City •Sanaulla Big store •Green valley •FARID’S • J.B Saeed home & hardware • GRAND wholesale • Chase Clifton • Chase Clifton • Chase SMR •Varsato •Wall mart
Poultry •MegaBird Enterprise •Mega Poultry Company •Pearl Chicks
Fourgen Information System
Fourgen Information Systems (Pvt) Ltd.
ERP | SMS | POS | S & D
Fourgen’s Clients by Business Professional Studios •International Studio •The Crew Films •Rental Nine Point 8
Automobiles •Tecno Pack
Pesticides & Fertilizers
•UDPL
School •REFLECTIONS
Milk Distribution •Atfarco (Pvt) Ltd.
Sugar Manufacturing •Ranipur Sugar Mills Ltd. •Matiari Sugar Mills Ltd. •Khairpur Sugar Mills Ltd.
Printing & Packaging •Metatex Pvt Ltd.
Fourgen Information Systems (Pvt) Ltd.
Fourgen Information System
Our Strength Is Our National Level Presence, Sales & Distribution Sites Implementation & …
ERP | SMS | POS | S & D
Fourgen Information System
Fourgen Information Systems (Pvt) Ltd.
ERP | SMS | POS | S & D
Implementations & Experiences Total 700 600 500
5
400
656
300 200 100 0
150 10460 48
82 47 20 4 37 2 35 3 16 9 10 11 13
Total
Fourgen Information Systems (Pvt) Ltd.
IT Structure & Service Levels Post Go Live.
Fourgen Information System ERP | SMS | POS | S & D
Fourgen Information Systems (Pvt) Ltd.
Fourgen’s Help Desk Model
Fourgen Information System ERP | SMS | POS | S & D
Fourgen Information Systems (Pvt) Ltd.
Fourgen Information System
Benefits of Help Desk System •Easy logging of complaints •Ticket issuance for every complaint •Instant ticket status •Ticket history •Daily/weekly/monthly/yearly reports •Tickets open •Ticket closed •Severity Levels (P1, P2, P3, etc.) •SLA Met/Breached •Etc.
ERP | SMS | POS | S & D
Fourgen Information System
Fourgen Information Systems (Pvt) Ltd.
ERP | SMS | POS | S & D
Structure & Level Level 1
Complaint Logging on HELP DESK via •Email •Phone
Provided On Phone by Engineer
Level 2
Provided On Phone By Supervisor
Online Provided By Engineer/Supervisor Remotely
Level 3
Provided By Engineer On Client Site
Provided By Supervisor on Client Site
Fourgen Information Systems (Pvt) Ltd.
Documentation Methodology, Change Management Approach, Training Methodology for IT & END .
Fourgen Information System ERP | SMS | POS | S & D
Fourgen Information Systems (Pvt) Ltd.
Fourgen Information System ERP | SMS | POS | S & D
Change Management • FOURGEN’s IT agreement includes new development in general, securing the client’s software for unlimited future updates. • FOURGEN welcomes and accommodates positive improvement in its software always
Release Management • Releases/Patches will updated at all locations online
Training • Thorough training will be given to IT team at HO and KPO, other staff at distributor
Fourgen Information System
Fourgen Information Systems (Pvt) Ltd.
ERP | SMS | POS | S & D
Our & Implementation Network by Cities Pakistan (: Phone, SMS, Personal Visit, TeamViewer, Email, MSN)
Sindh
Punjab
Balochistan
Khyber Pakhtonkhwa
Karachi
Lahore
Quetta
Peshawar
Hyderabad
Gujranwala
Loralai
Abbotabad
Mirpurkhas
Sialkot
Sambli
Nawabshah
Rawalpindi
Dera Allah yar
Sukkur
Rahim Yar Khan
Ranipur
Sahiwal
Matiari
Okara
Khairpur
Multan Jehlum Sheikhupura Islamabad Faisalabad Sargodha Wah Cantt
Fourgen Information System
Fourgen Information Systems (Pvt) Ltd.
ERP | SMS | POS | S & D
Global Experience
Global (Online : TeamViewer, Email, MSN, Phone)
South Africa
Ghana
Kenya
Nigeria
Can Be Provided To All Countries of The World
Fourgen Information System
Fourgen Information Systems (Pvt) Ltd.
ERP | SMS | POS | S & D
Fourgen Team Director Marketing Manager Sales & AM Marketing Marketing Executives
HR Manager HR Executives
Director Operations s Manager s Executive
Manager Customer Executive Projects Coordinator
Infrastructure Manager
Team Leader LHR & ISB Engineers
Hardware & Network Supervisor Network Engineer HW Engineer
Team Leader Oracle
Supervisors Engineers
SW Developers
Team Leader .Net .Net Developers Web Developer Graphics Designer
Fourgen Information Systems (Pvt) Ltd.
JazakAllah Khair!
Fourgen Information System ERP | SMS | POS | S & D
Fourgen Information Systems (Pvt) Ltd.
ERP | SMS | POS | S & D
Fourgen Information Systems (Pvt) Ltd.
COMPANY CORPORATE PROFILE
Fourgen Information System
Fourgen Information Systems (Pvt) Ltd.
ERP | SMS | POS | S & D
INTRODUCTION To Fourgen Information Systems (Pvt) Ltd. FOURGEN is a Private Limited company • Established in 1998 • Founded By: Mr. Ghulam Mohiuddin
Core expertise area in software solutions • Sales & Distribution Management
• Partnered By: Mr. Ather Sultan
• Field Force Management
• Shariah Compliance Company
• Sugar Manufacturing
• Expertise In Customized Software Development • Rich In Experience Working With
Management, etc. • SMS Based Solutions • s / GL Management
Multinational & Nationally
• Point of Sales Management
Acclaimed Clients
• HR/Payroll Management, etc.
Platforms utilized • Oracle • .NET Platforms
Fourgen Information System
Fourgen Information Systems (Pvt) Ltd.
ERP | SMS | POS | S & D
Our Offices Faislabad
Head Office Branch Offices
Multan
Sukkar
Karachi
Islamabad
Lahore
Fourgen Information System
Fourgen Information Systems (Pvt) Ltd.
ERP | SMS | POS | S & D
Fourgen Information Systems (Pvt) Ltd. is a member of
Fourgen Information System
Fourgen Information Systems (Pvt) Ltd.
ERP | SMS | POS | S & D
Fourgen’s Success ROAP
2016 2008
2009
2010 2011
2012
2013
2014
2015
Fourgen Information System
Fourgen Information Systems (Pvt) Ltd.
ERP | SMS | POS | S & D
Fourgen’s Clients by Business FMCG •National Foods •KOLSON •ULKER •EBM •LU •Kiwi •Glint •NESTLE Pakistan •MAYFAIR •IFFCO International •Unilever Global •RED BULL •Mitchells • Chips Factory (Optp) • JOJO • Rupali Foods • Pearl Confectionery
Telecom •PTCL
Distributors •Burque Corporation •IBL Health Care Pvt Ltd •Vikor Enterprises •Pioneer Distributor •Galaxy International •MPD/BPD/NPD •Salimco Ltd • Shan Marketing Restaurants/ Food Chains • Dunkin Donuts • Cha Cha Ji • China Grill • Solen Istanbul • Optp • Snack Attack • Del Frio • Bella Vita • TAO • United King • Hakka Chine • La Farine Bakers
Pharmaceuticals •Macter International •SEARLE Pakistan •Sanofi Aventis
Hospitals •Naveed Clinic •National Medical Centre •Mamji Hospital •Parklane Hospital •Patel Hospital
Retail Outlet/Mart •Habitt •Chase up Shopping City •Sanaulla Big store •Green valley •FARID’S • J.B Saeed home & hardware • GRAND wholesale • Chase Clifton • Chase Clifton • Chase SMR •Varsato •Wall mart
Poultry •MegaBird Enterprise •Mega Poultry Company •Pearl Chicks
Fourgen Information System
Fourgen Information Systems (Pvt) Ltd.
ERP | SMS | POS | S & D
Fourgen’s Clients by Business Professional Studios •International Studio •The Crew Films •Rental Nine Point 8
Automobiles •Tecno Pack
Pesticides & Fertilizers
•UDPL
School •REFLECTIONS
Milk Distribution •Atfarco (Pvt) Ltd.
Sugar Manufacturing •Ranipur Sugar Mills Ltd. •Matiari Sugar Mills Ltd. •Khairpur Sugar Mills Ltd.
Printing & Packaging •Metatex Pvt Ltd.
Fourgen Information Systems (Pvt) Ltd.
Fourgen Information System
Our Strength Is Our National Level Presence, Sales & Distribution Sites Implementation & …
ERP | SMS | POS | S & D
Fourgen Information System
Fourgen Information Systems (Pvt) Ltd.
ERP | SMS | POS | S & D
Implementations & Experiences Total 700 600 500
5
400
656
300 200 100 0
150 10460 48
82 47 20 4 37 2 35 3 16 9 10 11 13
Total
Fourgen Information Systems (Pvt) Ltd.
IT Structure & Service Levels Post Go Live.
Fourgen Information System ERP | SMS | POS | S & D
Fourgen Information Systems (Pvt) Ltd.
Fourgen’s Help Desk Model
Fourgen Information System ERP | SMS | POS | S & D
Fourgen Information Systems (Pvt) Ltd.
Fourgen Information System
Benefits of Help Desk System •Easy logging of complaints •Ticket issuance for every complaint •Instant ticket status •Ticket history •Daily/weekly/monthly/yearly reports •Tickets open •Ticket closed •Severity Levels (P1, P2, P3, etc.) •SLA Met/Breached •Etc.
ERP | SMS | POS | S & D
Fourgen Information System
Fourgen Information Systems (Pvt) Ltd.
ERP | SMS | POS | S & D
Structure & Level Level 1
Complaint Logging on HELP DESK via •Email •Phone
Provided On Phone by Engineer
Level 2
Provided On Phone By Supervisor
Online Provided By Engineer/Supervisor Remotely
Level 3
Provided By Engineer On Client Site
Provided By Supervisor on Client Site
Fourgen Information Systems (Pvt) Ltd.
Documentation Methodology, Change Management Approach, Training Methodology for IT & END .
Fourgen Information System ERP | SMS | POS | S & D
Fourgen Information Systems (Pvt) Ltd.
Fourgen Information System ERP | SMS | POS | S & D
Change Management • FOURGEN’s IT agreement includes new development in general, securing the client’s software for unlimited future updates. • FOURGEN welcomes and accommodates positive improvement in its software always
Release Management • Releases/Patches will updated at all locations online
Training • Thorough training will be given to IT team at HO and KPO, other staff at distributor
Fourgen Information System
Fourgen Information Systems (Pvt) Ltd.
ERP | SMS | POS | S & D
Our & Implementation Network by Cities Pakistan (: Phone, SMS, Personal Visit, TeamViewer, Email, MSN)
Sindh
Punjab
Balochistan
Khyber Pakhtonkhwa
Karachi
Lahore
Quetta
Peshawar
Hyderabad
Gujranwala
Loralai
Abbotabad
Mirpurkhas
Sialkot
Sambli
Nawabshah
Rawalpindi
Dera Allah yar
Sukkur
Rahim Yar Khan
Ranipur
Sahiwal
Matiari
Okara
Khairpur
Multan Jehlum Sheikhupura Islamabad Faisalabad Sargodha Wah Cantt
Fourgen Information System
Fourgen Information Systems (Pvt) Ltd.
ERP | SMS | POS | S & D
Global Experience
Global (Online : TeamViewer, Email, MSN, Phone)
South Africa
Ghana
Kenya
Nigeria
Can Be Provided To All Countries of The World
Fourgen Information System
Fourgen Information Systems (Pvt) Ltd.
ERP | SMS | POS | S & D
Fourgen Team Director Marketing Manager Sales & AM Marketing Marketing Executives
HR Manager HR Executives
Director Operations s Manager s Executive
Manager Customer Executive Projects Coordinator
Infrastructure Manager
Team Leader LHR & ISB Engineers
Hardware & Network Supervisor Network Engineer HW Engineer
Team Leader Oracle
Supervisors Engineers
SW Developers
Team Leader .Net .Net Developers Web Developer Graphics Designer
Fourgen Information Systems (Pvt) Ltd.
JazakAllah Khair!
Fourgen Information System ERP | SMS | POS | S & D
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