Literature Review On Food Delivery Services 4d1t25

LITERATURE REVIEW 

Growth of Food Tech: A Comparative Study of Aggregator Food Delivery Services in India

Mr. Mustafa Abbas Bhotvawala, Nishant Bidichandani, Harsh Balihallimath and Dr. M. P. Khond. (2016) 

The study compares growth and operating strategies of four such aggregator food delivery companies in a booming Indian market (Swiggy, Zomato, FoodPanda, and TinyOwl).

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A combined result of a SWOT analysis along with a comparative analysis of models found that there are a few bottlenecks to early food aggregator services.

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a) Scalability

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b) Innovation

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c) Cash-burn

Innovative strategies of startup firms in India A study on online food delivery companies in India. 

This paper discusses and analyses the type of online delivery service

Dr. vijaya kanteti (2018) modelsLakshmi of four different companies like swiggy, zomato, food panda and Fassos.

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Full customer transparency: Food delivery companies will have to be able to match their level of service and transparency, via Smartphone. In addition, they help businesses optimizing routes and managing their fleet in real time.

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Drone delivery

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The top most valued, unexplored and toughest model is the home cooked food model. This is truly where the greatest potential lies and innovation can spin off this industry in a wholly new direction.

Key Success Factors of Online Food Ordering Services: An Empirical Study

Zulkarnain Kedah , Yusof Ismail, A.K.M. Ahasanul Haque & Selim Ahmed (2015) the determinants of the customer ordering  This study examines

experience, which include website trust, customer satisfaction and loyalty.

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Results suggest that online food ordering companies have to emphasize on information quality, website design, security/privacy and payment system towards their customers in order to increase the level of web trust and satisfaction

Customer Perception and Satisfaction on Ordering Food via Internet, a Case on  The study was aimed to investigate the student’s perception, behavior and Foodzoned.Com, in Manipal satisfaction of online food shopping and provide solutions to online sellers based H.S. Sethu, Bhavya Saini (2017) on the results of the research. 

Most of the respondents disagree to the fact that online websites charge high delivery fees. All respondents were aware about food zoned website. Almost all customers felt safe paying online. It was also found that customers buying decision gets affected by the opinions and experience of friends, family and discussions on online forums

A Study on Customer’s Attitude and Perception towards Digital food app services Dr, Neha parashar ,Ms. Sakina ghadiyali (2017) 

The main objective of the paper was to understand the relation between facilities and the purchase behavior.

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At the time of this study cash on delivery was the most preferred option of payment by the respondents but other digital techniques were also in the growth stage. It also discusses that the firms must also make sure that the apps are comfortable and friendly.

A Study on the various food ordering apps based on consumer preference  In this paper it was that online food ordering Mrs. I.karthika, Miss.found A.Manojanaranjani (2018)apps

nowadays become fast moving in India, people do not find adequate time to go for ordering food, because of fast pace of life. It gives a different experience and consumer can make the food ordering more fashionable over the internet as they getting used it and becomes more enjoyable and easier.

A Study on Impact of Online Food delivery app on Restaurant Business special reference The main objective of this research was to study the impact of zomato and tozomato and swiggy swiggy on restaurant business. Dr.Mitali Gupta (January 2019) 

The changing urban way of life of the normal Indian is sufficiently emotional to be ideal for the food-on-the– go and fast home delivery models to develop at higher rates.

Consumer Perception towards ‘Online Food Ordering and Delivery Services’: an empirical study The aim of this research paper was to discuss the consumer’s

perception towards the online food ordering and delivery services in Pune.

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It was concluded that Zomato gained positive opinion of majority of the consumers in comparison to other service providers. It was mainly because of their better on time delivery and better discounts. Zomato has been in the first position in online food delivery service provider and if it includes the minor improvements, it will sustain its upper hand in forthcoming future.

Consumer's Perception on Online Food Ordering 

In this research paper, two objectives were set for study. The first one was to identify the factors which influence the consumer to order food online and the other one was to know the consumer preferences on online food ordering services provider.

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The study highlights the fact that youngsters are mostly poised to use online food ordering services. The study also reveals that the price of the products, discounts and special offers have the most influencing factor on online food ordering. The second most influencing factor was the convenience, the next most influencing factor was on-time delivery.