List Of Hr Interventions 573w2w

Mapping of HR Interventions These programs can be run as Stand-alone Workshops or combined as 2-day Development Interventions. MDPs (eg: Enhancing Managerial Effectiveness) typically run for longer durations from 2 months to 6 months to sustain learning and application

Functional

Behavioural

Soft Skills

Leadership 1. Executive Coaching — based on GROW & PERFECT models 2. Leadership Effectiveness

Senior Mgmt / Dept Heads

1. Managerial Effectiveness (MDP)

1. Change Management 2. Strategic Thinking & Planning

1. Succession Planning 2. Performance Skills 3. Managing & Cascading Change effectively

Managers

1. Competency-based Interviewing Tools & Techniques 2. Finance for NonFinance 3. Project Management 4. Complaint Management

1. Assertiveness 2. Strategic Thinking 3. Planning & Goal Setting 4. Emotional Intelligence 5. Creativity & Lateral Thinking

1. Influencing Skills 2. Problem Solving (Troubleshooting) 3. Decision-Making Tools 4. Advanced Presentation Skills

1. Talent Engagement 2. Coaching & Mentoring Skills 3. Situational Leadership & Thought Leadership 4. Enhancing Managerial Effectiveness (MDP)

Team Leads, Supervisors & Executives

1. Customer Focus & CRM 2. Business English Language - Pronunciation, Grammar, Vocabulary & Fluency

1. Assertiveness 2. Conflict Management 3. Cross Cultural Training 4. Time Management 5. Emotional Intelligence

1. Presentation Skills 2. Language Skills 3. Advanced Writing Skills 4. Negotiation Skills 5. Effective Meetings & Teleconferencing

1. Managing Teams 2. Action – Centered Leadership Model 3. Delegating, Coaching & Mentoring

Entry Level

1. Customer Etiquette 2. Sales & Managing Key s 3. Telephone Etiquette Inbound & Outbound processes

1. Professionalism at Work 2. Interpersonal Effectiveness 3. Conflict Management 4. Global Effectiveness 5. Corporate Etiquette 6. Positive Mirroring

1. Articulation Skills 2. Business Writing Skills 4. Effective Meetings & Teleconferencing 5. Business Communication 6. Service – How to say NO

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Suresh Verghis ACC

1. Being an Effective Team Player 2. Taking Initiative & Ownership 3. Young Leadership Program

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