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A PROJECT REPORT ON READY TO EAT FOOD INDUSTRY
SUBMITTED TO:
SUBMITTED BY:
PROF. S. C. REDDY
ANAND ASODIYA
(06)
Director, SKPIMCS
MEHUL KANOJIYA
(37)
MANISH PARMAR
(77)
DHARA THAKKER
(114)
S. K. PATEL INSTITUTE OF MANAGEMENT & COMPUTER STUDIES, GANDHINGAR-23
ACKNOWLEDGEMENT At the very outset of this report with all our due respect and regards we take this privilege to extend our sincere thanks to all those who helped us during our project. We are highly grateful to our director Prof. S. C. Reddy who gave us the opportunity to carry our project as a part of MRIS course in READY TO EAT FOOD industry. Indeed this project has really enhanced our knowledge in the field of READY TO EAT FOOD Industry. We are also thankful to Prof. Pratima Prakash and our institute SKPIMCS. Lastly we want to thank all the people who gave their directly or indirectly to make this project successful.
EXECUTIVE SUMMARY We Indians are extremely fussy about the food we eat, and hate to compromise on taste and quality. So, we like our vegetables with the same taste for years together, perhaps just like it was in our childhood, which put in other words means that, for us, there’s no substitute for homemade food. But have we ever given a thought to how much time we spend in cooking? How many toils go behind the exotic fares that a woman prepares for her family? Innumerable hours are spent on every mouth-watering dish. Cutting this, chopping that, roasting, grinding, frying…. Etc.! Cooking is indeed a full time occupation. But today’s woman, with so many demands on her time, simply cannot afford to spend a whole day in the kitchen. At the same time, in no way is she willing to substitute her ways, for the fear that quality and taste may be compromised. Now people have discovered the joys of a simpler, faster and fun way of cooking traditional Indian food. As nuclear families proliferate in urban India, the readyto-eat market is set to grow. It’s a food revolution that’s been a long time coming. As double-income nuclear families become the norm in urban India, everyone who is anyone in the food business has been eyeing the ready-to-eat food sector with considerable hunger. Top food companies say the market is currently worth around Rs 50 crore in India but they confidently predict it will grow to around Rs 200 crore in the next one or two years. So there is a great future for food companies in India.
TABLE OF CONTENTS 1. INTRODUCTION………………………………………………………..………..1 2. RESEARCH METHODOLOGY…………………………………………….......2 3. INDIAN FOOD INDUSTRY…………………………………………………..….4 4. COMPANY PROFILE…………………………………………………………....7 4.1 MTR……………………………………………………………………...7 4.2 ITC-AASHIRWAD……………………………………........................10 4.3 SATNAM OVERSEAS………………………………........................12 4.4 TESTY BITES……………………………………………...................16 5. THE FIRST INTERNATIONAL CONFERENCE IN INDIA ON READYTOEAT FOOD - 2005 ………………………………………………………....... ...17 6. PRESS REPORTON RTE FOOD: SEPTEMBER 20, 2003, BUSINESS STANDARD….............................................................................................19 7. DATA ANALYSIS AND INTERPRETATION………………………...........…25 8. SUGGESTIONS…………………………………………………..............……31 9. CONCLUSION…………………………………………………………………..32
1. INTRODUCTION In today’s competitive world the practical study forms an important part in each and every professional course. The MBA is a course in which the theoretical knowledge is backed by the practical study. That study is in the form of different projects which are undertaken during the MBA course. Here we have done a project on a READY TO EAT FOOD INDUSTRY as a part of MARKETING RESEARCH INFORMATION SYSTEM course. The current situation is made known to the students when they undertake the project. The project gives better insides into the application part of the theory. The companies in an industry and their operations can be better known by the students when they analyse the data, and prepare the project.
This project is on the study of READY TO EAT FOOD market of India. We have done analysis based on the primary data (which are collected through survey & personal interview) and secondary data (which are collected from different sources like internet, magazines, and reports of different Government agencies). This project also includes the current news on ready to eat food and also includes the details of the first international conference in India on READY TO EAT FOOD industry.
2. RESEARCH METHODOLOGY OBJECTIVES OF PROJECT: To study the market of Ready to Eat food. To determine the factors affecting the purchase decision of Ready to Eat Food. To understand the consumption pattern of Ready to Eat Food. To analyse the competition among different brands. TIME SCOPE OF PROJECT: As the project is undertaken as a part of MARKETING RESEARCH INFORMATION SYSTEM subject, the time limit taken to complete the project is the Two months. DATA COLLECTION METHOD: PRIMARY DATA 1. Questionnaire. 2. Personal Interview. SECONDARY DATA 1. Internet 2. Magazines. 3. Companies’ Brochure. SAMPLE SIZE – 100 SAMPLING TECHNIQUE – Convenience Sampling. LOCATION FOR SURVEY- Ahmedabad and Gandhinagar LIMITATIONS IN PROJECT: As no project is possible without any limitations, our project and survey is also bounded by some limitations of which few major limitations are as follows:
The project was the part of MRIS Subject and hence the time
duration to carry out the project. The project was restricted to some selected study areas of READY TO EAT FOOD industry. The respondents have been selected by convenience; hence they might not be perfect representative of the analysis. The research depends on the data obtain from secondary sources. Thus it authenticity of the report depends on the authenticity of the source of data.. The analysis also depends on the respondent’s answer and thus might differ from actual situation.
3. INDIAN FOOD INDUSTRY The food industry is on a high as Indians continue to have a feast. Fuelled by what can be termed as a perfect ingredient for any industry – large disposable incomes – the food sector has been witnessing a marked change in consumption patterns. Increasing incomes are always accompanied by a change in the food basket, says an ICRA report, which analyses food expenditure patterns over the last three decades in India. The report observes that the proportionate expenditure on cereals, pulses, edible oil, sugar, salt and spices declines as households climb the expenditure classes in urban India while the opposite happens in the case of milk and milk products, meat, egg and fish, fruits and beverages. For instance, the proportionate expenditure on staples (cereals, grams, pulses) declined from 45 per cent to 44 per cent in rural India while the figure settled at 32 per cent of the total expenditure on food in urban India. A large part of this shift in consumption is driven by the processed food market, which s for 32 per cent of the total food market. It s for Rs 1,280 billion (US$29.4 billion), in a total estimated market of Rs 3,990 billion (US$91.66 billion). The popularity of READY TO EAT food packs and the bottomlines of eateries have a story to tell. Eating out no longer marks a special occasion. Not only does the traditional eat-at-home type prefer to eat out, he is very demanding too. He wants value for his money in of quality and variety. No wonder, multicuisine restaurants are mushrooming even in small towns. Italian, Mexican, Lebanese, Japanese, Cajun – the list is growing.
Corroborating this trend, Euromonitor International, a market research company, says the amount of money Indians spend on meals outside the home has more than doubled in the past decade, to $5 billion a year, and is expected to double again in about half that time. Another interesting trend noticed in consumer patterns is the growth of branded products. The branded food market is on a roll. It grew over 5 per cent in 2004, according to the latest ACNielsen Global Services report on global trends in food and beverages. That makes food an attractive proposition for investors. Savvy companies have pumped in more than Rs 60,000 crore (US$13.78 billion) in new food and farm businesses in 2004. According to industry estimates, 321 private sector projects worth Rs 60,360 crore (US$13.86 billion) were announced in 2004 compared to 89 with an investment of Rs 2,130 crore (US$489.3 million) in 2003. The popularity of food and agro products is not surprising when the sector is now offering a growth of more than 150 per cent in sales. With such promise in the sector, a number of foreign companies have ed the fray. While US brands such as McDonald’s, Pizza Hut and Kentucky Fried Chicken have become household names, more are on their way. The US$7 billion US soups-to-juices company, Campbell, is planning an entry into India. African fast food chain Nando’s, which specialises in flame-grilled chicken made in peri-peri (chilli) sauce, is all set to enter India. Among processed food products, the milk product market needs special mention. Retail shelves now offer multiple choices in the processed cheese segment with Le Bon of Dabon International, Laughing Cow, Britannia and Amul. Mother Dairy, the marketing arm of National Dairy Development Board (NDDB), plans to the 6,000-tonne processed cheese market. India is, in fact, one of the largest milk producers in the world. Its milk output is estimated to have grown by 3.13 per cent to 92.2 million tonnes during 2003-04.
The new wave in the food industry is not only about foreign companies arriving here attracted by the prospective size of the market. It is also about the migration of the Made in India tag on food products travelling abroad. Indian food brands and fast moving consumer goods (FMCGs) are now increasingly finding prime shelf-space in the retail chains of the US and Europe. These include Cobra Beer, Bikanervala Foods, MTR Foods' ready-to-eat food stuff, ITC's Kitchen of India and Satnam Overseas' Basmati rice. In a bid to boost the food sector, the government is working on agrizones and the concept of mega food parks. One indication of the importance that the sector received is the hiking of the present outlay for the sector from Rs 85 crore (US$19.5 million) in 2004-05 to Rs 180 crore (US$41.35 million) the next year, more than twice the earlier amount. The government is also considering investing Rs 100 crore (US$22.97 million) in at least 10 mega food parks in the country besides working towards offering 100 per cent foreign direct investment and income tax benefits in the sector.
4 COMPANY PROFILE: 4.1 MTR MTR Foods Limited is amongst the top five processed food manufacturers in India. We manufacture, market and export a wide range of packaged foods to global markets that include USA, UK, Australia, New Zealand, Malaysia, Singapore, UAE and Oman. Starting with the legendary MTR restaurant in Bangalore, India’s silicon valley, we now offer ''complete meal solutions'. Our wide range of products include ready-to-eat curries and rice, ready-to-cook gravies, frozen foods, ice cream, instant snack and dessert mixes, spices and a variety of accompaniments like pickles and papads. Our deep understanding of culinary expectations and needs has resulted in many new and innovative products. Our investments in infrastructure and technology ensure that we can scale rapidly and bring these to market. Today, consumers across the globe count on us to bring them all-natural, wholesome and delicious food that is also convenient and no-fuss. We have also expanded our retail presence significantly: contemporary 'Namma MTR' and MTR kiosks now serve delighted consumers across Bangalore and Chennai. QUALITY POLICY: We are ISO 9002 and HAC certified. At MTR, quality is a way of life. Hazard Analysis and Critical Control Point or HAC, developed by the Codex Alimentarius Commission, is a global food safety standard. We have successfully met the stringent requirements for this certification.
Our facilities are equipped with the latest systems. We adhere to international standards across all operations: from sourcing the finest ingredients to processing and packing using cutting-edge technology. Each MTR product carries this assurance of quality and meets the high expectations our consumers have from us. FEATURES OF MTR’S FOOD PRODUCTS: What makes MTR a trusted, household name? • Our products are 100% natural have no preservatives and use only the finest, most authentic ingredients. • Be it an Instant mix or a Ready to Eat dish, pickles or soups, all MTR products are known for their mouthwatering, "home-cooked" taste. • We adhere to the most stringent quality standards, from sourcing ingredients to processing and packing. We are ISO 9002 and HAC certified. • We use the latest technology to preserve the quality and freshness of our food. Our use of technology from the Defense Food Research Laboratory for our Ready to Eat products has won us the President's award. • All MTR products are 100% vegetarian.
PRODUCT LIST: READY-TO-EAT •
CURRIES
1 RAJMA MASALA (RE) (BULK) 1KG 2 DAL MAKANI (RE) (BULK) 1KG 3 RTE PALAK PANEER (RE) (BULK) 1KG 4 RTE MIXED VEG CURRY (RE) (BULK) 1KG 5 RTE CHANA MASALA (RE) (BULK) 1KG 6 RTE DAL FRY (RE) (BULK) 1KG 7 RTE NAVRATHAN KURMA (RE) (BULK) 1KG 8 RTE ALU MUTTER (RE) (BULK) 1KG 9 RTE PANEER MAKHANI (RE) (BULK) 1KG 10 RTE PAV BHAJI (RE) (BULK) 1KG 11 RTE AVIAL (RE) (BULK) 1KG 12 RTE BENDI MASALA (RE) (BULK) 1KG •
RICE ITEMS
1 RTE TAMARIND RICE BULK (1KG) 2 RTE LEMON RICE BULK (1KG) 3 RTE SAMBAR RICE BULK (1KG) 4 RTE RASAM RICE BULK (1KG) 5 JEERA RICE (RE) (BULK) 1KG 6 DIET DELITE (RE) (BULK) 1KG 7 MASALA RICE (RE) (BULK) 1KG 8 RAJMA CHAWAL (RE) (BULK) 1KG 9 KHARABATH (RE) (BULK) 1KG 10 KESARIBATH (RE) (BULK) 1KG 11 BISIBELE BATH (RE) (BULK) 1KG 12 PONGAL (RE) (BULK) 1KG 13 VEGETABLE PULAV (RE) (BULK) 1KG •
SOUPS
1 SIMPLY TOMATO SOUP 1X1KG 2 SPICY TOMATO SOUP (BULK)1X1 KG
3 MULLIGE TAWNY SOUP (BULK) 1X1 KG 4 SPINACH CARROT SOUP (BULK)1X1 KG 5 MIXED VEGETABLE SOUP (BULK) 1Kg 6 BABY CORN & SPRING ONION SOUP (BULK)1kg
4.2 ITC – AASHIRVAAD AASHIRVAAD READYMEALS ITC Foods launched a range of ReadyTo-Eat dishes under the 'Aashirvaad ReadyMeals' label, in Hyderabad, on 25th
June
2003.
The
range
now
comprises nine dishes and two Combo packs. The dishes on offer currently are Rajma Masala, Nav Ratan Kurma, Dal Makhani, Aloo Mutter, Palak Paneer, Pindi Chana, Pav Bhaji, Mutter Paneer and Yellow Dal Tadka. Rajma Masala & Basmati Rice and Yellow Dal Tadka & Basmati Rice are available in Combo packs. The Dishes are priced between Rs. 30/- to Rs. 40/- for a 285 gms pouch and the Combo packs are priced at Rs. 45/- for a 485 gms pack. The unique packaging form, using a retort process, ensures that the original freshness and taste of the recipes is protected without the use of preservatives. THE RETORT PROCESS The pioneering introduction of retorting technology is what has made the sale of ‘Ready-to-Eat’ food products commercially viable.
The need of frontline military soldiers for light but nutritious food, with an assured long shelf life was the impulse and the inspiration for the development and finetuning of the retorting process. Retorting technology was used by the US in its Apollo Space missions. Today it is the mainstay of US military rations. Retorting is also widely used in packaged foods in Japan and Europe. The efficacy and effectiveness of the retorting process depends on the sterilisation process and the retorting pouch. STERILISATION PROCESS The sterilisation process ensures the stability of the Ready-to-Eat foods in retort pouches, on the shelf and at room temperature. The application of sterilisation technology completely destroys all potentially harmful micro-organisms, thereby making sure that the food product has a very long shelf life. However, in the current commercial context, the shelf life is limited to one year.
RETORT POUCHES Retort pouches are flexible packages made from multi-layered plastic films, with or without aluminum foil as one of the layers. Their most important feature is that they are made of heat-resistant plastics, unlike the usual flexible pouches. This makes the retort pouches uniquely suitable for the processing of their food contents at temperatures around 120 degrees Celsius. That is the kind of ambient temperature prevalent in the thermal sterilisation of foods. The 3-ply laminate consisting of PET/ Al oil / PP is the most common material used in retort pouches and is the only one used in India. ITC uses 4-layered pouches. The use of PET or polyester as the outer layer gives the required strength to the pouch. The aluminum foil serves as a barrier layer ensuring a
shelf life of more than one year. The Nylon layer provides strength to the pouch, reassuring additional shelf life. The innermost layer of Polypropylene provides the critical seal integrity, flexibility, strength and taste and odour compatibility with a variety of food products. ‘Aashirvaad ReadyMeals' is currently available across all major cities like Delhi, Mumbai, Kolkata, Bangalore, Hyderabad, Chennai, Pune, Ahmedabad, Nagpur, Patna, Guwahati, and Vishakhapatnam. All grocery stores selling ready-to-eat products stock ‘Aashirvaad ReadyMeals’.
4.3 SATNAM OVERSEAS YEAR EVENTS 1989 - Satnam Overseas Limted was incorporated on 26th July as a private Limited company with the Registrar of companies Delhi and Harayana at New Delhi under the Indian Companies Act, 1956 with the main object to manufacture and export rice. It was converted into a public limited company on 9th December, 1992. - Satnam Overseas Limited has beem promoted by the Arora family from Amritsar. Sri Jugal Kishore Arora, Sri Satnam Arora and Sri Gurnam Arora are the main promoters of the Company. - The Company is an associate of the Satnam Overseas Group, which is known for its present in Rice Trade since 1979. 1994 - The Company came out with a public issue of 40 lakhs Equity Shares of Rs.10/- each for cash at a of Rs.7/- per share aggregating to Rs.680.00 lakhs in the month of January/February. 1995 - The Company has launched its quality branded pulses on the national level.
- The company issued 40,00,000 No. of equity shares of Rs.10/- each at a of Rs.7/- per share during the year. 1997 - The company launched a new product - tea bags under the brand name of `Viceroy`. 1998 - The Company has tied up with few big companies in different countries for Export of Rice, Pulses and other products. - The Company has bagged award from WORLD ECONOMIC FORUM in view of its excellent contribution towards global growth. - The Company allotted 56,00,000 No. of Equity Shares of Rs. 10/- each fully paid-up by way of Bonus Shares. 2000 - In a bid to boost basmati exports under its `Kohinoor` brand, Satnam Overseas Ltd is setting up a wholly-owned marketing subsidiary in the US. - The company received the prestigious APEDA Award for the Ninth Year in succession for the outstanding export performance during the year. - The company has tied up with a multi-national Company in Saudi Arabia to market rice under our own Brand in Saudi Market, which constitutes over 70% of the total Basmati rice market of the world. - The Company has entered into agreement with National Securities Depository Limited and Central Depository Services (India) Limited to facilitate holding and Trading of shares in electronic form. 2004 -Satnam Overseas ties up with Amazon.com for rice trade
VISION & MISSION Satnam Overseas to emerge as the best food company, enabling people to savour the flavours of India, globally • To achieve global standards of excellence in our operations with focus on consumer satisfaction /delight, providing consumers the ‘flavour of India’; • To set up high standards of leadership, quality and productivity. • To develop a well knit human resources policy and culture which motivates employees to contribute their best towards achievement of organisational objectives; and • To function as a responsible corporate citizen and help enrich the quality of life of the community and work towards
sustainable development.
To harvest nature’s finest products, process them using the best technology and make them available across the globe. The mission encomes the three core virtues that drive the company : • High-quality products • The finest technology • Global availability NETWORK OF SATNAM A quality product has little value if it does not reach its consumer. It is with this in mind Satnam Overseas has developed an extensive distribution network that covers not only India, but also a significant chunk of the international market. Over the years, Satnam Overseas has emerged as a key player in the global market of Indian agro products. The company is recognised as a leading supplier of quality Basmati rice. In the last few years, the company has made exceptional efforts to encourage sale of basmati rice under its flagship “Kohinoor”
in the overseas market. And, we have met with considerable success on this front. We have now penetrated global frontiers and established ourselves as a leading player in the Basmati rice market globally. Today, “Kohinoor”, is visible in the retail counters in a number of countries like U.S.A., U.K., Canada, , Saudi Arabia, Kuwait, United Arab Emirates, etc. In India, the company has more than a hundred distributors, 450 stockists and over 2,00,000 retailers, giving it a reach that is unrivalled in the Indian market. THE US OPERATION S.O.L Inc, the company’s fully owned subsidiary, is based in New Jersey and overlooks the needs of the US and Canadian markets. THE UK OPERATION Indo European Foods Limited, The company's fully owned subsidiary, is headquartered in London and looks after the European market. The company is setting up a rice processing mill at felixtowe, U.K., Which is going to be in commercial production by first week of July. THE MIDDLE EAST OPERATION Another t venture company, Rich Rise Raisers Factory LLC, operates from Dubai and caters to the needs of the markets in the Middle East. As a result, no matter where you are, there is a fair chance that you will be able to enjoy quality products from Satnam Overseas.
4.4 TASTY BITES EATABLES LIMITED Tasty Bite Eatables Ltd (TBEL) was incorporated in 1985. Apart from ready to serve food, the other business of TBEL includes processing of vegetables, lease of cold storage facilities and food services business. The company's plant is located at Khutao and Bhandgao ( Pune). The company currently derives 70 per cent of its income through exports. TBEL launched ready-to-serve food products in India in 1990, but was unsuccessful. Efforts to develop an export market or collaboration with international majors like Pepsi also failed. In 1994, Connecticut-based Preferred Brands Inc (PBI), an international natural foods marketing and distribution company, acquired the global marketing rights for the Tasty Bite brand. The Tasty Bite brand was successfully launched in the US markets in 1995. TBEL was referred to BIFR during the same period. Preferred Brands, by then the largest customer for TBEL, decided to takeover management control of the Indian company. PBI through its 51 per cent subsidiary, Preferred Brands Foods (India) Ltd, acquired a 67 per cent stake in the company. The company initially launched its ready-to-serve Indian-vegetarian entrees in cities like Pune, Mumbai, Chennai, Hyderabad, Bangalore and New Delhi. Future Plans The company is banking on the changing consumer buying behaviour for the success of their products. In three years time the company sees the domestic market overtaking the exports. A phased launch of ready to serve food over several other cities is being planned over the next 1-2 years. The company currently has only vegetarian food in its stable for the Indian market and proposes to gradually increase this to non- vegetarian food in order to meet the increased demand.
5. THE FIRST INTERNATIONAL CONFERENCE IN INDIA ON READY-TO-EAT FOOD - 2005 Ready-to-Eat packs are fully cooked and ready to eat meal with a long shelf life. Shelf life ranges up to 3 years (and beyond) without refrigeration depending on storage temperatures. Some items are available which are also known as heat and eat. The food is normal, not freeze dried, and each item is cooked and sealed in individual high strength pouches. Once the food is cooked/half cooked and packaged, it never sees the light of day. Full meal RTE typically includes a main entree, a side dish, a dessert, crackers and spread, beverage base, a spoon, and an accessory packet. All the contents are packaged inside an outer bag making them compact and easy to pack. Ready to Eat packs were adopted as the US Department of Defense combat ration in 1975. A large-scale production test began in 1978 with delivery in 1981.It was widely known as Meals Ready to Eat in those times. MRE I (1981) was the first date of pack. Though it was extensively used by the defense for long time, it has been well accepted by civilians in recent past in the western world. With the income level rising, demand for milk, meat or fish, fruits and vegetables is also increasing in India. With more urbanization, Indian families also consume more processed foods, more ready-to-eat foods, etc. Asian Americans, now numbering over 10 million along with the other 13 million persons of India origin spread all over the world are a huge potential market for the RTE Foods out of India. This creates a scope for the producers to come out with a long range of dishes including the usual meals. India had been at the forefront for variety of dishes both in domestic and global market. Today the ready-to-eat products produced from India are mostly on Basmati rice Pulao, Biryani, Dal, Channa, Rajma, Spicy Vegetable Curry, Mushroom, Paneer, Chicken, Broccoli, Sweets and many more South Indian dishes.
RTE products exported from India are mostly consumed in UK, Europe, USA, and Arab countries. With the advanced food preservation technology the chances of preserving food for longer time is increasing day by day. Still the stuff inside the ready-to-eat packs remain nutritious and hygiene for a certain period only. So it is highly essential to enhance the quality to compete in the global market. Though we produce better quality food products, we fail to compete in the global market due to improper packaging as per international norms. Quality is of paramount importance for the growth of the RTE foods business in India. Poor hygiene in the preparation and sale of street foods is a continuing problem: Food quality improvement must begin at farm level and must be regarded as an indispensable element of the global approach to improving the post-harvest system. Though the demand for the ready-to-eat products is increasing in the global market, the supply is still not satisfactory. Just to given an example, there are more than 500 units in the City of London, which are into ready to eat foods. Exports as well as the domestic market offer a vast scope for the Indian producers to excel in this sector. The success of ready-to-eat is dominated by the fact that the market is decades away from maturity and therefore can look forward to continued strong growth over a long period of time.
6. PRESS REPORT ON RTE FOOD: SEPTEMBER 20,2003, BUSINESS STANDARD As nuclear families proliferate in urban India, the ready-to-eat market is set to grow, says Soumik Sen It’s a food revolution that’s been a long time coming. As double-income nuclear families become the norm in urban India, everyone who is anyone in the food business has been eyeing the ready-to-eat food sector with considerable hunger. The result: new menus that include everything from Punjabi kadhi pakora in a can to pure vegetarian navratan kormas in hi-tech retort pouches. But it has been tougher to cook up a storm in the Indian market than anyone expected. Indians proved remarkably attached to freshly cooked meals. Nevertheless, times may be changing. Top food companies say the market is currently worth around Rs 50 crore but they confidently predict it will grow to around Rs 200 crore in the next one or two years. Take a look at ITC Foods, which started turning out dishes for the top end of the market with its pricey Kitchens of India range. ITC won praise for its offerings and showed they could get the flavours right. But at Rs 150 for a 450 gm tin of dal bukhara (which feeds about three people) it was strictly a limited clientele. Now ITC is taking a shot at the middle market and trying to reach shop shelves around the country. It has put together a range of five vegetarian flavours including aloo matar, rajma masala and navratan korma, packed in retort pouches and with a shelf life of 12 months.
The 285 gm pouches — called the Aashirvaad range — sell for between Rs 35 and Rs 40, putting them within reach of middle-class buyers. Says Ravi Naware, CEO, ITC Foods, "Aashirvaad will now be the ready-to-eat solution for the timepressed family." ITC is hoping to serve itself big helpings with its new business. The Aashirvaad ready-cooked dishes have already been launched in five cities — Mumbai, Pune, Hyderabad, Chennai and Kolkata. In the next two months, the products will also be available on shop shelves in Delhi and Bangalore. Naware believes his two brands have already captured between 15 per cent and 20 per cent of the ready-to-eat market. What’s more, ITC isn’t stopping here. By the end of this financial year, another five flavours will be added to the Aashirvaad bouquet. ITC already has two plants churning out products in Bangalore and Delhi and Naware is scouting for locations to put up a third one. But ITC doesn’t have the kitchen to itself — not by a long shot. MTR foods, arguably the pioneer in the segment, is in no mood to relinquish the leadership position to the FMCG behemoth. S Suresh, COO, MTR points out that it has a huge menu card with 15 curries and seven south Indian specialities. It’s also launching nine rice-based items like lemon rice and rajma chawal. MTR believes it is the largest in the field with over 70 per cent market share and it isn’t cowed by ITC’s distribution muscle.
Says Suresh: "We are already present across 60 cities in India, and by 2005 hope to control around 35 per cent of the Rs 200 crore market." But MTR also has greater ambitions and hopes to make it to dining tables around the world. It has sales and distributions teams in North America, Australia, West Asia and South East Asia. At another end of the country there’s Satnam Overseas, one of India’s largest exporters of basmati rice under the flagship Kohinoor brand which is also hoping to make a big meal from the ready-to-eat business. It has introduced heat-and-eat curries and lentils with a distinctly north Indian flavour, including Peshawari dal, Kashmiri rajma, and Amritsari chole. Also coming from the kitchen are other northern specialities like sarson ka saag and aloo palak. Research is underway to develop ready-to-eat paneer curries and pav bhaji very soon. "Each of these preparations follows traditional recipes," says general manager, Rajesh Trikha. "Customers just need to heat for two-to-three minutes in a microwave or boiling water and eat." A single pack priced at Rs 46, is meant to serve upto three persons. Satnam’s USP is its regional appeal. "Punjabi cuisine like Punjabi music is a rage in the rest of the country as well as overseas," says Trikha, "and we want to serve the flavour of North India, as authentically as possible, from our plant at Murthal in Haryana."
How big is the ready-to-eat market and is it poised for a quantum leap? Trikha believes the market is poised for an explosive jump and that it will triple in the next one year. Says Trikha: "According to our internal estimates, the domestic market for readyto-eats is Rs 50 crore plus and is expected to grow three times by the end of 2004." What’s more, Trikha is firmly convinced that around Rs 25 crore worth of readyto-eat-curries are already selling. That’s likely to touch around Rs 100 crore by 2004 according to him. Naware is also counting on giant-sized growth. His expectations aren’t very different from Trikha’s. He believes the market will touch Rs 200 crore by around 2005 and he’s hoping to garner as much as 50 percent marketshare by spreading himself across 50 cities. Naware is putting together a big-budget print and television campaign to promote his dishes which is being handled by Grey Worldwide. The company is also organising sampling sessions to gauge customer . There are smaller companies too that are hoping to grab a chunk of the action. Pune based Tasty Bites Eatables Limited [TBEL] has been exporting for years and is now making an ambitious thrust into the Indian market. Tasty Bites started operations back in 1987 but it didn’t make much headway and the products were withdrawn a year later. "People were sceptical back then and consequently our products were nonstarters," says Ravi Nigam, president, Tasty Bites.
Tasty Bites was taken over and restructured by US multinational Preferred in 1998. It ed a profit two years later. The Rs 20 crore export-driven company, (80 per cent of its earnings come from exports) has successfully tapped markets in Ahmedabad, Baroda, Surat, Mumbai, Pune, Bangalore, Chennai and Hyderabad. The company now plans to expand by entering the northern markets aggressively. Tasty Bites offers nine curries and six south Indian ready-to-eat dishes like avil and pongal. Also, it recently launched a range of ready-to-cook (RTC) curry pastes. Tasty Bites also has another range of ready-to-eat meals that it makes for the Indian Army which come along with plastic plates. Inevitably, Indian flavours dominate the ready-to-eat market. But one of the earliest players was Indo-Nissin foods, a subsidiary of Japan’s Nissin Foods which has been selling instant cup noodles since 1991. The 80 gram cup, in chicken, vegetable and masala flavours, is priced at Rs 20. Despite the presence of high-profile brands, Indo-Nissin’s General Manager R V K James says the company sells around 6.5 lakh cups every year, giving him a billing of Rs 1.3 crore annually. "We have been consistently growing at 22 per cent annually," he says. But I’m sure with the market ready to explode, that number will only go north." Armed with a Rs 5.5 crore budget, cup-o-noodle ments are currently being aired on television channels.
Indo-Nissin has also actively targeted school children by sponsoring quiz sessions and conducting sampling sessions at various schools. The company is also about to launch a sub-brand in the ready-to-eat cup-noodle segment targeted specifically at kids. But will the year-on-year 100 per cent growth that all players are so optimistic about actually happen?" Most analysts believe the food companies aren’t being overly optimistic. Says B Narayanaswamy, executive director, Indica Research: "The increased penetration of microwave ovens will need ‘software’ to drive the ‘hardware’. Ready-to-eats will find the perfect match in the upwardly mobile Indian kitchen." "Convenience is a prime factor, but other factors like increased spending on food by city couples are also important, says Hemendra Mathur, senior manager, food and agri-business, Rabo India. Abroad, the convenience foods industry has grown to gigantic proportions. And Indians too could be developing a healthy appetite for meals from a can or a pouch.
7. DATA ANALYSIS & INTERPRETATION Here we have used statistical techniques for analysis. We have analysed data to determine the factors affecting the purchase decision of Ready to Eat Food and to understand the consumption pattern of Ready to Eat Food. 1) In which kind of family do you live? [ ] t family [ ] Nuclear family [ ] Live alone Family Type
20%
25%
t Nuclear Live Alone 55%
locations for our survey were Ahmedabad and Gandhinagar. Generally most of the people in Gujarat live in nuclear family. Very few people, whose native are not Ahmedabad & Gandhinagar and doing job or business here, live alone. 2) Do you use or consume READY TO EAT food products? [ ] Yes [ ] No
s
35% Yes No 65%
from the above pie chart that around 65% people do not use Ready to eat food and 35% people do not use or consume it. There are many reasons why very few people consukme RTE food. They might be less awareness, less reliability, higher price or no requirement of such products. FOLLOWING FOUR QUESTIONS ARE FOR S OR BUYERS OF READY TO EAT FOOD 3) Why do you consume ready to eat food products? [ ] Need. [ ] Taste. [ ] Reliability. [ ] Price. [ ] Freshness. [ ] Quality. Reason for Buying 5% 0%
Need
10%
Taste
10%
Reliability Price
12%
63%
Freshness Quality
We can see from the pie chart that one of the most important reason to purchase RTE food is the requirement. If a person lives alone and do not get the enough time to cook food than and than he or she will go for it. And most of the s come under this category. They need the ready to eat food products. And some of the people like the taste of it that is why they use it. 4) Which company’s READY TO EAT food product do you consume? [ ] ITC. [ ] MTR. [ ] Satnam Overseas. [ ] Testy Bites. Preferred Companis 3% 1% 20%
ITC MTR Satnam Overseas 76%
Testy Bites
Most of the s of RTE food purchase ITC’s AASHIRWAD (RTE food brand). And second preference is given to MTR. As ITC is a Famous and trustworthy company people prefer to purchase their products. And as other companies like MTR, SATNAM OVERSEAS and TASTY BITES have not become aggressive in Gujarat, people are not aware about them. They are also expanding their market. c) How many times do you consume READY TO EAT food in a month? [ ] 1-5 times [ ] 5-10 times [ ] 10-15 times [ ] More than 15 times
Buying period 5% 15%
0%
1-5 times 5-10 times 10-15 times 80%
>15 times
Most of the s consume RTE food for 1-5 times in a month. It means today also many people like to eat home made food and restaurant’s food. d) How do you find the product? [ ] Very good [ ] Good [ ] Average [ ] Bad [ ] Very bad
Quality 7%
3%
25%
Very Good Good Average
35%
Bad 30%
Very Bad
Out of 100 s, 35 s rate the RTE products average. It means if the companies improve the quality and taste, the market for the RTE can expand or increase.
FOLLOWING TWO QUESTIONS ARE FOR NON-S OR BUYERS a) Which factors do affect for not consuming READY TO EAT food? [ ] No need [ ] Taste [ ] Reliability [ ] Price [ ] Freshness [ ] Quality Problem No Need
5%
20%
Taste Reliability 54%
7% 6%
8%
Price Freshness Quality
Generally in India or in Gujarat, most of the people don’t need to purchase RTE food. They don’t require it that is why they do not purchase it. And 20% of the people believe that they are not fresh so they do not like to eat. b) Will you consume READY TO EAT FOOD products in the future, if the problems are solved? [ ] Yes [ ] No [ ] Can’t say
Willing To Buy 18% Yes No 52% 30%
Can't Say
when we ask respondents that if your particular problems regarding RTE food like high price, poor quality etc., will you purchase it? And most of them were agreed to purchase it. Finally it can be said from above analysis that people who are unmarried, who live alone and the family in which both husband & wife do the job consume Ready to Eat food. Still RTE food makers need to do lot promotion to make people aware about their products and to penetrate the market they also have to reduce the price of their product.
8. SUGGESTIONS
As awareness of RTE food is less, food companies should increase their promotional activities.
Food companies should organize a food festival events in different cities to attract new customers
Food companies concentrate more on nuclear family but along with they should also concentrate on people who live alone.
Food companies should try to reduce the cost of RTE food.
Though the demand for the ready-to-eat products is increasing in the global market, the supply is still not satisfactory. So food companies should increase their production capacity.
Quality is of paramount importance for the growth of the RTE foods business in India. So each food company should concentrate on quality improvement of RTE food.
Packaging is also important for RTE food to keep the food hygienic. Food companies must follow the international norms for packaging.
Food companies should explore the new avenues for marketing and distribution of RTE food.
CONCLUSION With the income level rising, demand for milk, meat or fish, fruits and vegetables is also increasing in India. With more urbanization, Indian families also consume more processed foods, more ready-to-eat foods, etc. Asian Americans, now numbering over 10 million along with the other 13 million persons of India origin spread all over the world are a huge potential market for the RTE Foods out of India. This creates a scope for the producers to come out with a long range of dishes including the usual meals. India had been at the forefront for variety of dishes both in domestic and global market. Today the ready-to-eat products produced from India are mostly on Basmati rice Pulao, Biryani, Dal, Channa, Rajma, Spicy Vegetable Curry, Mushroom, Paneer, Chicken, Broccoli, Sweets and many more South Indian dishes. Food companies should increase the promotion of RTE food to create awareness among people about the concept of RTE food and convince customers about the misconception about the added preservatives in RTE food. There is great opportunity for Indian food companies to capture Indian food market as well as food market of other countries. Top food companies say the market is currently worth around Rs 50 crore in India but they confidently predict it will grow to around Rs 200 crore in the next one or two years. So there is a great future for food companies of India.
ANNEXTURES QUESTIONNAIRE Respected Sir/Madam, We, the students of S. K. PATEL INSTITUTE OF MGMT. & COMPUTER STUDIES, GANDHINAGAR are conducting a research on READY TO EAT FOOD market. We request you to provide information required in the questionnaire. ___________________________________________________________________ 1. In which kind of family do you live? [ ] t family [ ] Nuclear family [ ] Live alone 2.
Do you use or consume READY TO EAT food products? [ ] Yes [ ] No
3. If yes, [ FOR S OF READY TO EAT FOOD] a) Why do you consume ready to eat food products?
[ [ [ [ [ [
] Need. ] Taste. ] Reliability. ] Price. ] Freshness. ] Quality.
b) Which company’s READY TO EAT food product do you consume? [ ] ITC. [ ] MTR. [ ] Satnam Overseas. [ ] Tasty Bites. c) How many times do you consume READY TO EAT food in a month? [ ] 1-5 times [ ] 5-10 times [ ] 10-15 times [ ] More than 15 times d) How do you find the product? [ ] Very good [ ] Good [ ] Average [ ] Bad [ ] Very bad
e) Any suggestion for Ready to Eat food products. _______________________________________________________ ________________________________________________________ _ 4. If no, [ FOR NON-S OF READY TO EAT FOOD] a) Which factors do affect for not consuming READY TO EAT food? [ ] No need. [ ] Taste. [ ] Reliability. [ ] Price. [ ] Freshness. [ ] Quality. b) Will you consume READY TO EAT FOOD products in the future, if the problems are solved? [ ] Yes [ ] No [ ] Can’t say c) Any suggestions for Ready to Eat food ______________________________________________________________ ________________________________________________________________ ________________________________________________________________ __
PERSONAL DETAILS: Name: _______________________________________________________ Age: ______________Sex: ___________ Occupation: _________________ Income: _______________________ Marital status: ___________________
Thank You
BIBLIOGRAPHY WEBSITES:
www.indiainfoline.com
www.agriwatch.com
www.satnamoverseas.com
www.itortel.com
MAGAZINES: ICFAI journal of Marketing Management PITCH NEWSPAPERS: Economics TIMES Business Standard
SUBMITTED TO:
SUBMITTED BY:
PROF. S. C. REDDY
ANAND ASODIYA
(06)
Director, SKPIMCS
MEHUL KANOJIYA
(37)
MANISH PARMAR
(77)
DHARA THAKKER
(114)
S. K. PATEL INSTITUTE OF MANAGEMENT & COMPUTER STUDIES, GANDHINGAR-23
ACKNOWLEDGEMENT At the very outset of this report with all our due respect and regards we take this privilege to extend our sincere thanks to all those who helped us during our project. We are highly grateful to our director Prof. S. C. Reddy who gave us the opportunity to carry our project as a part of MRIS course in READY TO EAT FOOD industry. Indeed this project has really enhanced our knowledge in the field of READY TO EAT FOOD Industry. We are also thankful to Prof. Pratima Prakash and our institute SKPIMCS. Lastly we want to thank all the people who gave their directly or indirectly to make this project successful.
EXECUTIVE SUMMARY We Indians are extremely fussy about the food we eat, and hate to compromise on taste and quality. So, we like our vegetables with the same taste for years together, perhaps just like it was in our childhood, which put in other words means that, for us, there’s no substitute for homemade food. But have we ever given a thought to how much time we spend in cooking? How many toils go behind the exotic fares that a woman prepares for her family? Innumerable hours are spent on every mouth-watering dish. Cutting this, chopping that, roasting, grinding, frying…. Etc.! Cooking is indeed a full time occupation. But today’s woman, with so many demands on her time, simply cannot afford to spend a whole day in the kitchen. At the same time, in no way is she willing to substitute her ways, for the fear that quality and taste may be compromised. Now people have discovered the joys of a simpler, faster and fun way of cooking traditional Indian food. As nuclear families proliferate in urban India, the readyto-eat market is set to grow. It’s a food revolution that’s been a long time coming. As double-income nuclear families become the norm in urban India, everyone who is anyone in the food business has been eyeing the ready-to-eat food sector with considerable hunger. Top food companies say the market is currently worth around Rs 50 crore in India but they confidently predict it will grow to around Rs 200 crore in the next one or two years. So there is a great future for food companies in India.
TABLE OF CONTENTS 1. INTRODUCTION………………………………………………………..………..1 2. RESEARCH METHODOLOGY…………………………………………….......2 3. INDIAN FOOD INDUSTRY…………………………………………………..….4 4. COMPANY PROFILE…………………………………………………………....7 4.1 MTR……………………………………………………………………...7 4.2 ITC-AASHIRWAD……………………………………........................10 4.3 SATNAM OVERSEAS………………………………........................12 4.4 TESTY BITES……………………………………………...................16 5. THE FIRST INTERNATIONAL CONFERENCE IN INDIA ON READYTOEAT FOOD - 2005 ………………………………………………………....... ...17 6. PRESS REPORTON RTE FOOD: SEPTEMBER 20, 2003, BUSINESS STANDARD….............................................................................................19 7. DATA ANALYSIS AND INTERPRETATION………………………...........…25 8. SUGGESTIONS…………………………………………………..............……31 9. CONCLUSION…………………………………………………………………..32
1. INTRODUCTION In today’s competitive world the practical study forms an important part in each and every professional course. The MBA is a course in which the theoretical knowledge is backed by the practical study. That study is in the form of different projects which are undertaken during the MBA course. Here we have done a project on a READY TO EAT FOOD INDUSTRY as a part of MARKETING RESEARCH INFORMATION SYSTEM course. The current situation is made known to the students when they undertake the project. The project gives better insides into the application part of the theory. The companies in an industry and their operations can be better known by the students when they analyse the data, and prepare the project.
This project is on the study of READY TO EAT FOOD market of India. We have done analysis based on the primary data (which are collected through survey & personal interview) and secondary data (which are collected from different sources like internet, magazines, and reports of different Government agencies). This project also includes the current news on ready to eat food and also includes the details of the first international conference in India on READY TO EAT FOOD industry.
2. RESEARCH METHODOLOGY OBJECTIVES OF PROJECT: To study the market of Ready to Eat food. To determine the factors affecting the purchase decision of Ready to Eat Food. To understand the consumption pattern of Ready to Eat Food. To analyse the competition among different brands. TIME SCOPE OF PROJECT: As the project is undertaken as a part of MARKETING RESEARCH INFORMATION SYSTEM subject, the time limit taken to complete the project is the Two months. DATA COLLECTION METHOD: PRIMARY DATA 1. Questionnaire. 2. Personal Interview. SECONDARY DATA 1. Internet 2. Magazines. 3. Companies’ Brochure. SAMPLE SIZE – 100 SAMPLING TECHNIQUE – Convenience Sampling. LOCATION FOR SURVEY- Ahmedabad and Gandhinagar LIMITATIONS IN PROJECT: As no project is possible without any limitations, our project and survey is also bounded by some limitations of which few major limitations are as follows:
The project was the part of MRIS Subject and hence the time
duration to carry out the project. The project was restricted to some selected study areas of READY TO EAT FOOD industry. The respondents have been selected by convenience; hence they might not be perfect representative of the analysis. The research depends on the data obtain from secondary sources. Thus it authenticity of the report depends on the authenticity of the source of data.. The analysis also depends on the respondent’s answer and thus might differ from actual situation.
3. INDIAN FOOD INDUSTRY The food industry is on a high as Indians continue to have a feast. Fuelled by what can be termed as a perfect ingredient for any industry – large disposable incomes – the food sector has been witnessing a marked change in consumption patterns. Increasing incomes are always accompanied by a change in the food basket, says an ICRA report, which analyses food expenditure patterns over the last three decades in India. The report observes that the proportionate expenditure on cereals, pulses, edible oil, sugar, salt and spices declines as households climb the expenditure classes in urban India while the opposite happens in the case of milk and milk products, meat, egg and fish, fruits and beverages. For instance, the proportionate expenditure on staples (cereals, grams, pulses) declined from 45 per cent to 44 per cent in rural India while the figure settled at 32 per cent of the total expenditure on food in urban India. A large part of this shift in consumption is driven by the processed food market, which s for 32 per cent of the total food market. It s for Rs 1,280 billion (US$29.4 billion), in a total estimated market of Rs 3,990 billion (US$91.66 billion). The popularity of READY TO EAT food packs and the bottomlines of eateries have a story to tell. Eating out no longer marks a special occasion. Not only does the traditional eat-at-home type prefer to eat out, he is very demanding too. He wants value for his money in of quality and variety. No wonder, multicuisine restaurants are mushrooming even in small towns. Italian, Mexican, Lebanese, Japanese, Cajun – the list is growing.
Corroborating this trend, Euromonitor International, a market research company, says the amount of money Indians spend on meals outside the home has more than doubled in the past decade, to $5 billion a year, and is expected to double again in about half that time. Another interesting trend noticed in consumer patterns is the growth of branded products. The branded food market is on a roll. It grew over 5 per cent in 2004, according to the latest ACNielsen Global Services report on global trends in food and beverages. That makes food an attractive proposition for investors. Savvy companies have pumped in more than Rs 60,000 crore (US$13.78 billion) in new food and farm businesses in 2004. According to industry estimates, 321 private sector projects worth Rs 60,360 crore (US$13.86 billion) were announced in 2004 compared to 89 with an investment of Rs 2,130 crore (US$489.3 million) in 2003. The popularity of food and agro products is not surprising when the sector is now offering a growth of more than 150 per cent in sales. With such promise in the sector, a number of foreign companies have ed the fray. While US brands such as McDonald’s, Pizza Hut and Kentucky Fried Chicken have become household names, more are on their way. The US$7 billion US soups-to-juices company, Campbell, is planning an entry into India. African fast food chain Nando’s, which specialises in flame-grilled chicken made in peri-peri (chilli) sauce, is all set to enter India. Among processed food products, the milk product market needs special mention. Retail shelves now offer multiple choices in the processed cheese segment with Le Bon of Dabon International, Laughing Cow, Britannia and Amul. Mother Dairy, the marketing arm of National Dairy Development Board (NDDB), plans to the 6,000-tonne processed cheese market. India is, in fact, one of the largest milk producers in the world. Its milk output is estimated to have grown by 3.13 per cent to 92.2 million tonnes during 2003-04.
The new wave in the food industry is not only about foreign companies arriving here attracted by the prospective size of the market. It is also about the migration of the Made in India tag on food products travelling abroad. Indian food brands and fast moving consumer goods (FMCGs) are now increasingly finding prime shelf-space in the retail chains of the US and Europe. These include Cobra Beer, Bikanervala Foods, MTR Foods' ready-to-eat food stuff, ITC's Kitchen of India and Satnam Overseas' Basmati rice. In a bid to boost the food sector, the government is working on agrizones and the concept of mega food parks. One indication of the importance that the sector received is the hiking of the present outlay for the sector from Rs 85 crore (US$19.5 million) in 2004-05 to Rs 180 crore (US$41.35 million) the next year, more than twice the earlier amount. The government is also considering investing Rs 100 crore (US$22.97 million) in at least 10 mega food parks in the country besides working towards offering 100 per cent foreign direct investment and income tax benefits in the sector.
4 COMPANY PROFILE: 4.1 MTR MTR Foods Limited is amongst the top five processed food manufacturers in India. We manufacture, market and export a wide range of packaged foods to global markets that include USA, UK, Australia, New Zealand, Malaysia, Singapore, UAE and Oman. Starting with the legendary MTR restaurant in Bangalore, India’s silicon valley, we now offer ''complete meal solutions'. Our wide range of products include ready-to-eat curries and rice, ready-to-cook gravies, frozen foods, ice cream, instant snack and dessert mixes, spices and a variety of accompaniments like pickles and papads. Our deep understanding of culinary expectations and needs has resulted in many new and innovative products. Our investments in infrastructure and technology ensure that we can scale rapidly and bring these to market. Today, consumers across the globe count on us to bring them all-natural, wholesome and delicious food that is also convenient and no-fuss. We have also expanded our retail presence significantly: contemporary 'Namma MTR' and MTR kiosks now serve delighted consumers across Bangalore and Chennai. QUALITY POLICY: We are ISO 9002 and HAC certified. At MTR, quality is a way of life. Hazard Analysis and Critical Control Point or HAC, developed by the Codex Alimentarius Commission, is a global food safety standard. We have successfully met the stringent requirements for this certification.
Our facilities are equipped with the latest systems. We adhere to international standards across all operations: from sourcing the finest ingredients to processing and packing using cutting-edge technology. Each MTR product carries this assurance of quality and meets the high expectations our consumers have from us. FEATURES OF MTR’S FOOD PRODUCTS: What makes MTR a trusted, household name? • Our products are 100% natural have no preservatives and use only the finest, most authentic ingredients. • Be it an Instant mix or a Ready to Eat dish, pickles or soups, all MTR products are known for their mouthwatering, "home-cooked" taste. • We adhere to the most stringent quality standards, from sourcing ingredients to processing and packing. We are ISO 9002 and HAC certified. • We use the latest technology to preserve the quality and freshness of our food. Our use of technology from the Defense Food Research Laboratory for our Ready to Eat products has won us the President's award. • All MTR products are 100% vegetarian.
PRODUCT LIST: READY-TO-EAT •
CURRIES
1 RAJMA MASALA (RE) (BULK) 1KG 2 DAL MAKANI (RE) (BULK) 1KG 3 RTE PALAK PANEER (RE) (BULK) 1KG 4 RTE MIXED VEG CURRY (RE) (BULK) 1KG 5 RTE CHANA MASALA (RE) (BULK) 1KG 6 RTE DAL FRY (RE) (BULK) 1KG 7 RTE NAVRATHAN KURMA (RE) (BULK) 1KG 8 RTE ALU MUTTER (RE) (BULK) 1KG 9 RTE PANEER MAKHANI (RE) (BULK) 1KG 10 RTE PAV BHAJI (RE) (BULK) 1KG 11 RTE AVIAL (RE) (BULK) 1KG 12 RTE BENDI MASALA (RE) (BULK) 1KG •
RICE ITEMS
1 RTE TAMARIND RICE BULK (1KG) 2 RTE LEMON RICE BULK (1KG) 3 RTE SAMBAR RICE BULK (1KG) 4 RTE RASAM RICE BULK (1KG) 5 JEERA RICE (RE) (BULK) 1KG 6 DIET DELITE (RE) (BULK) 1KG 7 MASALA RICE (RE) (BULK) 1KG 8 RAJMA CHAWAL (RE) (BULK) 1KG 9 KHARABATH (RE) (BULK) 1KG 10 KESARIBATH (RE) (BULK) 1KG 11 BISIBELE BATH (RE) (BULK) 1KG 12 PONGAL (RE) (BULK) 1KG 13 VEGETABLE PULAV (RE) (BULK) 1KG •
SOUPS
1 SIMPLY TOMATO SOUP 1X1KG 2 SPICY TOMATO SOUP (BULK)1X1 KG
3 MULLIGE TAWNY SOUP (BULK) 1X1 KG 4 SPINACH CARROT SOUP (BULK)1X1 KG 5 MIXED VEGETABLE SOUP (BULK) 1Kg 6 BABY CORN & SPRING ONION SOUP (BULK)1kg
4.2 ITC – AASHIRVAAD AASHIRVAAD READYMEALS ITC Foods launched a range of ReadyTo-Eat dishes under the 'Aashirvaad ReadyMeals' label, in Hyderabad, on 25th
June
2003.
The
range
now
comprises nine dishes and two Combo packs. The dishes on offer currently are Rajma Masala, Nav Ratan Kurma, Dal Makhani, Aloo Mutter, Palak Paneer, Pindi Chana, Pav Bhaji, Mutter Paneer and Yellow Dal Tadka. Rajma Masala & Basmati Rice and Yellow Dal Tadka & Basmati Rice are available in Combo packs. The Dishes are priced between Rs. 30/- to Rs. 40/- for a 285 gms pouch and the Combo packs are priced at Rs. 45/- for a 485 gms pack. The unique packaging form, using a retort process, ensures that the original freshness and taste of the recipes is protected without the use of preservatives. THE RETORT PROCESS The pioneering introduction of retorting technology is what has made the sale of ‘Ready-to-Eat’ food products commercially viable.
The need of frontline military soldiers for light but nutritious food, with an assured long shelf life was the impulse and the inspiration for the development and finetuning of the retorting process. Retorting technology was used by the US in its Apollo Space missions. Today it is the mainstay of US military rations. Retorting is also widely used in packaged foods in Japan and Europe. The efficacy and effectiveness of the retorting process depends on the sterilisation process and the retorting pouch. STERILISATION PROCESS The sterilisation process ensures the stability of the Ready-to-Eat foods in retort pouches, on the shelf and at room temperature. The application of sterilisation technology completely destroys all potentially harmful micro-organisms, thereby making sure that the food product has a very long shelf life. However, in the current commercial context, the shelf life is limited to one year.
RETORT POUCHES Retort pouches are flexible packages made from multi-layered plastic films, with or without aluminum foil as one of the layers. Their most important feature is that they are made of heat-resistant plastics, unlike the usual flexible pouches. This makes the retort pouches uniquely suitable for the processing of their food contents at temperatures around 120 degrees Celsius. That is the kind of ambient temperature prevalent in the thermal sterilisation of foods. The 3-ply laminate consisting of PET/ Al oil / PP is the most common material used in retort pouches and is the only one used in India. ITC uses 4-layered pouches. The use of PET or polyester as the outer layer gives the required strength to the pouch. The aluminum foil serves as a barrier layer ensuring a
shelf life of more than one year. The Nylon layer provides strength to the pouch, reassuring additional shelf life. The innermost layer of Polypropylene provides the critical seal integrity, flexibility, strength and taste and odour compatibility with a variety of food products. ‘Aashirvaad ReadyMeals' is currently available across all major cities like Delhi, Mumbai, Kolkata, Bangalore, Hyderabad, Chennai, Pune, Ahmedabad, Nagpur, Patna, Guwahati, and Vishakhapatnam. All grocery stores selling ready-to-eat products stock ‘Aashirvaad ReadyMeals’.
4.3 SATNAM OVERSEAS YEAR EVENTS 1989 - Satnam Overseas Limted was incorporated on 26th July as a private Limited company with the Registrar of companies Delhi and Harayana at New Delhi under the Indian Companies Act, 1956 with the main object to manufacture and export rice. It was converted into a public limited company on 9th December, 1992. - Satnam Overseas Limited has beem promoted by the Arora family from Amritsar. Sri Jugal Kishore Arora, Sri Satnam Arora and Sri Gurnam Arora are the main promoters of the Company. - The Company is an associate of the Satnam Overseas Group, which is known for its present in Rice Trade since 1979. 1994 - The Company came out with a public issue of 40 lakhs Equity Shares of Rs.10/- each for cash at a of Rs.7/- per share aggregating to Rs.680.00 lakhs in the month of January/February. 1995 - The Company has launched its quality branded pulses on the national level.
- The company issued 40,00,000 No. of equity shares of Rs.10/- each at a of Rs.7/- per share during the year. 1997 - The company launched a new product - tea bags under the brand name of `Viceroy`. 1998 - The Company has tied up with few big companies in different countries for Export of Rice, Pulses and other products. - The Company has bagged award from WORLD ECONOMIC FORUM in view of its excellent contribution towards global growth. - The Company allotted 56,00,000 No. of Equity Shares of Rs. 10/- each fully paid-up by way of Bonus Shares. 2000 - In a bid to boost basmati exports under its `Kohinoor` brand, Satnam Overseas Ltd is setting up a wholly-owned marketing subsidiary in the US. - The company received the prestigious APEDA Award for the Ninth Year in succession for the outstanding export performance during the year. - The company has tied up with a multi-national Company in Saudi Arabia to market rice under our own Brand in Saudi Market, which constitutes over 70% of the total Basmati rice market of the world. - The Company has entered into agreement with National Securities Depository Limited and Central Depository Services (India) Limited to facilitate holding and Trading of shares in electronic form. 2004 -Satnam Overseas ties up with Amazon.com for rice trade
VISION & MISSION Satnam Overseas to emerge as the best food company, enabling people to savour the flavours of India, globally • To achieve global standards of excellence in our operations with focus on consumer satisfaction /delight, providing consumers the ‘flavour of India’; • To set up high standards of leadership, quality and productivity. • To develop a well knit human resources policy and culture which motivates employees to contribute their best towards achievement of organisational objectives; and • To function as a responsible corporate citizen and help enrich the quality of life of the community and work towards
sustainable development.
To harvest nature’s finest products, process them using the best technology and make them available across the globe. The mission encomes the three core virtues that drive the company : • High-quality products • The finest technology • Global availability NETWORK OF SATNAM A quality product has little value if it does not reach its consumer. It is with this in mind Satnam Overseas has developed an extensive distribution network that covers not only India, but also a significant chunk of the international market. Over the years, Satnam Overseas has emerged as a key player in the global market of Indian agro products. The company is recognised as a leading supplier of quality Basmati rice. In the last few years, the company has made exceptional efforts to encourage sale of basmati rice under its flagship “Kohinoor”
in the overseas market. And, we have met with considerable success on this front. We have now penetrated global frontiers and established ourselves as a leading player in the Basmati rice market globally. Today, “Kohinoor”, is visible in the retail counters in a number of countries like U.S.A., U.K., Canada, , Saudi Arabia, Kuwait, United Arab Emirates, etc. In India, the company has more than a hundred distributors, 450 stockists and over 2,00,000 retailers, giving it a reach that is unrivalled in the Indian market. THE US OPERATION S.O.L Inc, the company’s fully owned subsidiary, is based in New Jersey and overlooks the needs of the US and Canadian markets. THE UK OPERATION Indo European Foods Limited, The company's fully owned subsidiary, is headquartered in London and looks after the European market. The company is setting up a rice processing mill at felixtowe, U.K., Which is going to be in commercial production by first week of July. THE MIDDLE EAST OPERATION Another t venture company, Rich Rise Raisers Factory LLC, operates from Dubai and caters to the needs of the markets in the Middle East. As a result, no matter where you are, there is a fair chance that you will be able to enjoy quality products from Satnam Overseas.
4.4 TASTY BITES EATABLES LIMITED Tasty Bite Eatables Ltd (TBEL) was incorporated in 1985. Apart from ready to serve food, the other business of TBEL includes processing of vegetables, lease of cold storage facilities and food services business. The company's plant is located at Khutao and Bhandgao ( Pune). The company currently derives 70 per cent of its income through exports. TBEL launched ready-to-serve food products in India in 1990, but was unsuccessful. Efforts to develop an export market or collaboration with international majors like Pepsi also failed. In 1994, Connecticut-based Preferred Brands Inc (PBI), an international natural foods marketing and distribution company, acquired the global marketing rights for the Tasty Bite brand. The Tasty Bite brand was successfully launched in the US markets in 1995. TBEL was referred to BIFR during the same period. Preferred Brands, by then the largest customer for TBEL, decided to takeover management control of the Indian company. PBI through its 51 per cent subsidiary, Preferred Brands Foods (India) Ltd, acquired a 67 per cent stake in the company. The company initially launched its ready-to-serve Indian-vegetarian entrees in cities like Pune, Mumbai, Chennai, Hyderabad, Bangalore and New Delhi. Future Plans The company is banking on the changing consumer buying behaviour for the success of their products. In three years time the company sees the domestic market overtaking the exports. A phased launch of ready to serve food over several other cities is being planned over the next 1-2 years. The company currently has only vegetarian food in its stable for the Indian market and proposes to gradually increase this to non- vegetarian food in order to meet the increased demand.
5. THE FIRST INTERNATIONAL CONFERENCE IN INDIA ON READY-TO-EAT FOOD - 2005 Ready-to-Eat packs are fully cooked and ready to eat meal with a long shelf life. Shelf life ranges up to 3 years (and beyond) without refrigeration depending on storage temperatures. Some items are available which are also known as heat and eat. The food is normal, not freeze dried, and each item is cooked and sealed in individual high strength pouches. Once the food is cooked/half cooked and packaged, it never sees the light of day. Full meal RTE typically includes a main entree, a side dish, a dessert, crackers and spread, beverage base, a spoon, and an accessory packet. All the contents are packaged inside an outer bag making them compact and easy to pack. Ready to Eat packs were adopted as the US Department of Defense combat ration in 1975. A large-scale production test began in 1978 with delivery in 1981.It was widely known as Meals Ready to Eat in those times. MRE I (1981) was the first date of pack. Though it was extensively used by the defense for long time, it has been well accepted by civilians in recent past in the western world. With the income level rising, demand for milk, meat or fish, fruits and vegetables is also increasing in India. With more urbanization, Indian families also consume more processed foods, more ready-to-eat foods, etc. Asian Americans, now numbering over 10 million along with the other 13 million persons of India origin spread all over the world are a huge potential market for the RTE Foods out of India. This creates a scope for the producers to come out with a long range of dishes including the usual meals. India had been at the forefront for variety of dishes both in domestic and global market. Today the ready-to-eat products produced from India are mostly on Basmati rice Pulao, Biryani, Dal, Channa, Rajma, Spicy Vegetable Curry, Mushroom, Paneer, Chicken, Broccoli, Sweets and many more South Indian dishes.
RTE products exported from India are mostly consumed in UK, Europe, USA, and Arab countries. With the advanced food preservation technology the chances of preserving food for longer time is increasing day by day. Still the stuff inside the ready-to-eat packs remain nutritious and hygiene for a certain period only. So it is highly essential to enhance the quality to compete in the global market. Though we produce better quality food products, we fail to compete in the global market due to improper packaging as per international norms. Quality is of paramount importance for the growth of the RTE foods business in India. Poor hygiene in the preparation and sale of street foods is a continuing problem: Food quality improvement must begin at farm level and must be regarded as an indispensable element of the global approach to improving the post-harvest system. Though the demand for the ready-to-eat products is increasing in the global market, the supply is still not satisfactory. Just to given an example, there are more than 500 units in the City of London, which are into ready to eat foods. Exports as well as the domestic market offer a vast scope for the Indian producers to excel in this sector. The success of ready-to-eat is dominated by the fact that the market is decades away from maturity and therefore can look forward to continued strong growth over a long period of time.
6. PRESS REPORT ON RTE FOOD: SEPTEMBER 20,2003, BUSINESS STANDARD As nuclear families proliferate in urban India, the ready-to-eat market is set to grow, says Soumik Sen It’s a food revolution that’s been a long time coming. As double-income nuclear families become the norm in urban India, everyone who is anyone in the food business has been eyeing the ready-to-eat food sector with considerable hunger. The result: new menus that include everything from Punjabi kadhi pakora in a can to pure vegetarian navratan kormas in hi-tech retort pouches. But it has been tougher to cook up a storm in the Indian market than anyone expected. Indians proved remarkably attached to freshly cooked meals. Nevertheless, times may be changing. Top food companies say the market is currently worth around Rs 50 crore but they confidently predict it will grow to around Rs 200 crore in the next one or two years. Take a look at ITC Foods, which started turning out dishes for the top end of the market with its pricey Kitchens of India range. ITC won praise for its offerings and showed they could get the flavours right. But at Rs 150 for a 450 gm tin of dal bukhara (which feeds about three people) it was strictly a limited clientele. Now ITC is taking a shot at the middle market and trying to reach shop shelves around the country. It has put together a range of five vegetarian flavours including aloo matar, rajma masala and navratan korma, packed in retort pouches and with a shelf life of 12 months.
The 285 gm pouches — called the Aashirvaad range — sell for between Rs 35 and Rs 40, putting them within reach of middle-class buyers. Says Ravi Naware, CEO, ITC Foods, "Aashirvaad will now be the ready-to-eat solution for the timepressed family." ITC is hoping to serve itself big helpings with its new business. The Aashirvaad ready-cooked dishes have already been launched in five cities — Mumbai, Pune, Hyderabad, Chennai and Kolkata. In the next two months, the products will also be available on shop shelves in Delhi and Bangalore. Naware believes his two brands have already captured between 15 per cent and 20 per cent of the ready-to-eat market. What’s more, ITC isn’t stopping here. By the end of this financial year, another five flavours will be added to the Aashirvaad bouquet. ITC already has two plants churning out products in Bangalore and Delhi and Naware is scouting for locations to put up a third one. But ITC doesn’t have the kitchen to itself — not by a long shot. MTR foods, arguably the pioneer in the segment, is in no mood to relinquish the leadership position to the FMCG behemoth. S Suresh, COO, MTR points out that it has a huge menu card with 15 curries and seven south Indian specialities. It’s also launching nine rice-based items like lemon rice and rajma chawal. MTR believes it is the largest in the field with over 70 per cent market share and it isn’t cowed by ITC’s distribution muscle.
Says Suresh: "We are already present across 60 cities in India, and by 2005 hope to control around 35 per cent of the Rs 200 crore market." But MTR also has greater ambitions and hopes to make it to dining tables around the world. It has sales and distributions teams in North America, Australia, West Asia and South East Asia. At another end of the country there’s Satnam Overseas, one of India’s largest exporters of basmati rice under the flagship Kohinoor brand which is also hoping to make a big meal from the ready-to-eat business. It has introduced heat-and-eat curries and lentils with a distinctly north Indian flavour, including Peshawari dal, Kashmiri rajma, and Amritsari chole. Also coming from the kitchen are other northern specialities like sarson ka saag and aloo palak. Research is underway to develop ready-to-eat paneer curries and pav bhaji very soon. "Each of these preparations follows traditional recipes," says general manager, Rajesh Trikha. "Customers just need to heat for two-to-three minutes in a microwave or boiling water and eat." A single pack priced at Rs 46, is meant to serve upto three persons. Satnam’s USP is its regional appeal. "Punjabi cuisine like Punjabi music is a rage in the rest of the country as well as overseas," says Trikha, "and we want to serve the flavour of North India, as authentically as possible, from our plant at Murthal in Haryana."
How big is the ready-to-eat market and is it poised for a quantum leap? Trikha believes the market is poised for an explosive jump and that it will triple in the next one year. Says Trikha: "According to our internal estimates, the domestic market for readyto-eats is Rs 50 crore plus and is expected to grow three times by the end of 2004." What’s more, Trikha is firmly convinced that around Rs 25 crore worth of readyto-eat-curries are already selling. That’s likely to touch around Rs 100 crore by 2004 according to him. Naware is also counting on giant-sized growth. His expectations aren’t very different from Trikha’s. He believes the market will touch Rs 200 crore by around 2005 and he’s hoping to garner as much as 50 percent marketshare by spreading himself across 50 cities. Naware is putting together a big-budget print and television campaign to promote his dishes which is being handled by Grey Worldwide. The company is also organising sampling sessions to gauge customer . There are smaller companies too that are hoping to grab a chunk of the action. Pune based Tasty Bites Eatables Limited [TBEL] has been exporting for years and is now making an ambitious thrust into the Indian market. Tasty Bites started operations back in 1987 but it didn’t make much headway and the products were withdrawn a year later. "People were sceptical back then and consequently our products were nonstarters," says Ravi Nigam, president, Tasty Bites.
Tasty Bites was taken over and restructured by US multinational Preferred in 1998. It ed a profit two years later. The Rs 20 crore export-driven company, (80 per cent of its earnings come from exports) has successfully tapped markets in Ahmedabad, Baroda, Surat, Mumbai, Pune, Bangalore, Chennai and Hyderabad. The company now plans to expand by entering the northern markets aggressively. Tasty Bites offers nine curries and six south Indian ready-to-eat dishes like avil and pongal. Also, it recently launched a range of ready-to-cook (RTC) curry pastes. Tasty Bites also has another range of ready-to-eat meals that it makes for the Indian Army which come along with plastic plates. Inevitably, Indian flavours dominate the ready-to-eat market. But one of the earliest players was Indo-Nissin foods, a subsidiary of Japan’s Nissin Foods which has been selling instant cup noodles since 1991. The 80 gram cup, in chicken, vegetable and masala flavours, is priced at Rs 20. Despite the presence of high-profile brands, Indo-Nissin’s General Manager R V K James says the company sells around 6.5 lakh cups every year, giving him a billing of Rs 1.3 crore annually. "We have been consistently growing at 22 per cent annually," he says. But I’m sure with the market ready to explode, that number will only go north." Armed with a Rs 5.5 crore budget, cup-o-noodle ments are currently being aired on television channels.
Indo-Nissin has also actively targeted school children by sponsoring quiz sessions and conducting sampling sessions at various schools. The company is also about to launch a sub-brand in the ready-to-eat cup-noodle segment targeted specifically at kids. But will the year-on-year 100 per cent growth that all players are so optimistic about actually happen?" Most analysts believe the food companies aren’t being overly optimistic. Says B Narayanaswamy, executive director, Indica Research: "The increased penetration of microwave ovens will need ‘software’ to drive the ‘hardware’. Ready-to-eats will find the perfect match in the upwardly mobile Indian kitchen." "Convenience is a prime factor, but other factors like increased spending on food by city couples are also important, says Hemendra Mathur, senior manager, food and agri-business, Rabo India. Abroad, the convenience foods industry has grown to gigantic proportions. And Indians too could be developing a healthy appetite for meals from a can or a pouch.
7. DATA ANALYSIS & INTERPRETATION Here we have used statistical techniques for analysis. We have analysed data to determine the factors affecting the purchase decision of Ready to Eat Food and to understand the consumption pattern of Ready to Eat Food. 1) In which kind of family do you live? [ ] t family [ ] Nuclear family [ ] Live alone Family Type
20%
25%
t Nuclear Live Alone 55%
locations for our survey were Ahmedabad and Gandhinagar. Generally most of the people in Gujarat live in nuclear family. Very few people, whose native are not Ahmedabad & Gandhinagar and doing job or business here, live alone. 2) Do you use or consume READY TO EAT food products? [ ] Yes [ ] No
s
35% Yes No 65%
from the above pie chart that around 65% people do not use Ready to eat food and 35% people do not use or consume it. There are many reasons why very few people consukme RTE food. They might be less awareness, less reliability, higher price or no requirement of such products. FOLLOWING FOUR QUESTIONS ARE FOR S OR BUYERS OF READY TO EAT FOOD 3) Why do you consume ready to eat food products? [ ] Need. [ ] Taste. [ ] Reliability. [ ] Price. [ ] Freshness. [ ] Quality. Reason for Buying 5% 0%
Need
10%
Taste
10%
Reliability Price
12%
63%
Freshness Quality
We can see from the pie chart that one of the most important reason to purchase RTE food is the requirement. If a person lives alone and do not get the enough time to cook food than and than he or she will go for it. And most of the s come under this category. They need the ready to eat food products. And some of the people like the taste of it that is why they use it. 4) Which company’s READY TO EAT food product do you consume? [ ] ITC. [ ] MTR. [ ] Satnam Overseas. [ ] Testy Bites. Preferred Companis 3% 1% 20%
ITC MTR Satnam Overseas 76%
Testy Bites
Most of the s of RTE food purchase ITC’s AASHIRWAD (RTE food brand). And second preference is given to MTR. As ITC is a Famous and trustworthy company people prefer to purchase their products. And as other companies like MTR, SATNAM OVERSEAS and TASTY BITES have not become aggressive in Gujarat, people are not aware about them. They are also expanding their market. c) How many times do you consume READY TO EAT food in a month? [ ] 1-5 times [ ] 5-10 times [ ] 10-15 times [ ] More than 15 times
Buying period 5% 15%
0%
1-5 times 5-10 times 10-15 times 80%
>15 times
Most of the s consume RTE food for 1-5 times in a month. It means today also many people like to eat home made food and restaurant’s food. d) How do you find the product? [ ] Very good [ ] Good [ ] Average [ ] Bad [ ] Very bad
Quality 7%
3%
25%
Very Good Good Average
35%
Bad 30%
Very Bad
Out of 100 s, 35 s rate the RTE products average. It means if the companies improve the quality and taste, the market for the RTE can expand or increase.
FOLLOWING TWO QUESTIONS ARE FOR NON-S OR BUYERS a) Which factors do affect for not consuming READY TO EAT food? [ ] No need [ ] Taste [ ] Reliability [ ] Price [ ] Freshness [ ] Quality Problem No Need
5%
20%
Taste Reliability 54%
7% 6%
8%
Price Freshness Quality
Generally in India or in Gujarat, most of the people don’t need to purchase RTE food. They don’t require it that is why they do not purchase it. And 20% of the people believe that they are not fresh so they do not like to eat. b) Will you consume READY TO EAT FOOD products in the future, if the problems are solved? [ ] Yes [ ] No [ ] Can’t say
Willing To Buy 18% Yes No 52% 30%
Can't Say
when we ask respondents that if your particular problems regarding RTE food like high price, poor quality etc., will you purchase it? And most of them were agreed to purchase it. Finally it can be said from above analysis that people who are unmarried, who live alone and the family in which both husband & wife do the job consume Ready to Eat food. Still RTE food makers need to do lot promotion to make people aware about their products and to penetrate the market they also have to reduce the price of their product.
8. SUGGESTIONS
As awareness of RTE food is less, food companies should increase their promotional activities.
Food companies should organize a food festival events in different cities to attract new customers
Food companies concentrate more on nuclear family but along with they should also concentrate on people who live alone.
Food companies should try to reduce the cost of RTE food.
Though the demand for the ready-to-eat products is increasing in the global market, the supply is still not satisfactory. So food companies should increase their production capacity.
Quality is of paramount importance for the growth of the RTE foods business in India. So each food company should concentrate on quality improvement of RTE food.
Packaging is also important for RTE food to keep the food hygienic. Food companies must follow the international norms for packaging.
Food companies should explore the new avenues for marketing and distribution of RTE food.
CONCLUSION With the income level rising, demand for milk, meat or fish, fruits and vegetables is also increasing in India. With more urbanization, Indian families also consume more processed foods, more ready-to-eat foods, etc. Asian Americans, now numbering over 10 million along with the other 13 million persons of India origin spread all over the world are a huge potential market for the RTE Foods out of India. This creates a scope for the producers to come out with a long range of dishes including the usual meals. India had been at the forefront for variety of dishes both in domestic and global market. Today the ready-to-eat products produced from India are mostly on Basmati rice Pulao, Biryani, Dal, Channa, Rajma, Spicy Vegetable Curry, Mushroom, Paneer, Chicken, Broccoli, Sweets and many more South Indian dishes. Food companies should increase the promotion of RTE food to create awareness among people about the concept of RTE food and convince customers about the misconception about the added preservatives in RTE food. There is great opportunity for Indian food companies to capture Indian food market as well as food market of other countries. Top food companies say the market is currently worth around Rs 50 crore in India but they confidently predict it will grow to around Rs 200 crore in the next one or two years. So there is a great future for food companies of India.
ANNEXTURES QUESTIONNAIRE Respected Sir/Madam, We, the students of S. K. PATEL INSTITUTE OF MGMT. & COMPUTER STUDIES, GANDHINAGAR are conducting a research on READY TO EAT FOOD market. We request you to provide information required in the questionnaire. ___________________________________________________________________ 1. In which kind of family do you live? [ ] t family [ ] Nuclear family [ ] Live alone 2.
Do you use or consume READY TO EAT food products? [ ] Yes [ ] No
3. If yes, [ FOR S OF READY TO EAT FOOD] a) Why do you consume ready to eat food products?
[ [ [ [ [ [
] Need. ] Taste. ] Reliability. ] Price. ] Freshness. ] Quality.
b) Which company’s READY TO EAT food product do you consume? [ ] ITC. [ ] MTR. [ ] Satnam Overseas. [ ] Tasty Bites. c) How many times do you consume READY TO EAT food in a month? [ ] 1-5 times [ ] 5-10 times [ ] 10-15 times [ ] More than 15 times d) How do you find the product? [ ] Very good [ ] Good [ ] Average [ ] Bad [ ] Very bad
e) Any suggestion for Ready to Eat food products. _______________________________________________________ ________________________________________________________ _ 4. If no, [ FOR NON-S OF READY TO EAT FOOD] a) Which factors do affect for not consuming READY TO EAT food? [ ] No need. [ ] Taste. [ ] Reliability. [ ] Price. [ ] Freshness. [ ] Quality. b) Will you consume READY TO EAT FOOD products in the future, if the problems are solved? [ ] Yes [ ] No [ ] Can’t say c) Any suggestions for Ready to Eat food ______________________________________________________________ ________________________________________________________________ ________________________________________________________________ __
PERSONAL DETAILS: Name: _______________________________________________________ Age: ______________Sex: ___________ Occupation: _________________ Income: _______________________ Marital status: ___________________
Thank You
BIBLIOGRAPHY WEBSITES:
www.indiainfoline.com
www.agriwatch.com
www.satnamoverseas.com
www.itortel.com
MAGAZINES: ICFAI journal of Marketing Management PITCH NEWSPAPERS: Economics TIMES Business Standard
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