Error Codes 2pi1o
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Table of Contents Click on a model below to view the error codes BJ-200e BJ-200ex BJ-30 BJ-300 BJ-330 BJC-200 BJC-2000 BJC-2010 BJC-210 BJC-240 BJC-4000 BJC-4100 BJC-4200 BJC-4300 BJC-4550 BJC-50 BJC5000 BJC5100 BJC-55 BJC-600 BJC-600e BJC-6000 BJC-6010 BJC-610 BJC-70 BJC-7000 BJC-7004 BJC-80
BJC-8000 BJC-8200 BJC-85, BJC-85W i320 i470D I550 i560 i70 I850 i9100 I950 S450 S500 S520 S530D S600 S630 S630N S750 S800 S820 S820D S820MG S830D S900 S9000
BJ-200 ERROR
Paper pick-up error Paper jam Carriage control error Cleaning error Temperature Sensor error ROM/RAM error Back to Table of Content
POWER
ON LINE
HS
HQ
ERROR
BEEPER
___ ___ ___ ___ ___ ___
___ ___ Flashing Flashing Flashing Flashing
___ ___ Flashing Flashing Flashing Flashing
___ ___ Flashing Flashing Flashing Flashing
Lit Lit Lit Lit Lit Lit
Three beeps Four beeps Three beeps Four beeps Five beeps Six beeps
BJ-200e, BJ-200ex ERROR Paper pick-up error Paper jam Carriage control error Cleaning error Temperature Sensor error ROM/RAM error ROM unmatch Back to Table of Content
POWER
ON LINE
HS
HQ
ERROR
BEEPER
___ ___ ___ ___ ___ ___ ___
___ ___ Flashing Flashing Flashing Flashing ___
___ ___ Flashing Flashing Flashing Flashing ___
___ ___ Flashing Flashing Flashing Flashing ___
Lit Lit Lit Lit Lit Lit Lit
Three beeps Four beeps Three beeps Four beeps Five beeps Six beeps ___
BJ-30, BJC-70 ERROR STATE
CODE
BEEP
Paper pickup error
E1
2x
Occurs when the paper cannot be fed properly.
Paper jam error
E2
2x
Occurs when the paper sensor detects a paper longer than 20 inches.
BJ cartridge installation error
E6
2x
Occurs when the printer does not detect the BJ cartridge. (A bad printhead is possible.)
BJ cartridge mis-match error
E8
2x
Occurs when a color BJ cartridge is installed or when the black BJ cartridge is not recognized. Install or replace a BC-10.
Waste ink absorber warning
C1
2x
Occurs when the remaining capacity of the absorber is 1%. Press ON LINE to resume. F14 error may occur soon.
Low battery warning
C5
2x
Occurs when the input voltage is 11.1 to 11.8 VDC. Normal voltage is 13VDC +2.5VDC 1.5VDC.
C 6 / Bk Blinks
2x
Occurs when the cartridge is in the replacement mode for 5 minutes or longer.
Bk Blinks
2x
Displayed when ink low warning function is enabled. Occurs when the calculated ink consumption exceeds the maximum value in EEPROM. The cartridge may be out of ink. Replace the ink cartridge and reset the ink low warning by pressing the MENU button once.
Fc
5 seconds
Occurs when battery power is low.
ROM error RAM error EEPROM error
F 1A F 1b F 1C
5 seconds 5 seconds 5 seconds
Occurs when the result of the ROM check during the initializing operation fails. Occurs when the result of the RAM check during the initializing operation fails. Occurs when data cannot be written into the EEPROM.
Home position sensor error
F1
5 seconds
Occurs when the home position cannot be detected.
Print position correction error
F3
5 seconds
Occurs when the print position correction cannot be detected. (Irregularity in the carriage movement.)
Low battery error (w/AC adapter)
Fc
5 seconds
Occurs when the input voltage is incorrect. (The power adapter or battery may be bad.)
Internal temperature sensor error
F 11
5 seconds
Occurs when the temperature sensor's reading on the logic board is abnormal. (A bad printhead is possible.)
Abnormal temperature rise
F 12
5 seconds
Occurs when the temperature of the diode sensor in the BJ cartridge head exceeds the prescribed level. (A bad printhead is possible.)
No head installation error
F 13
5 seconds
Occurs when the printer does not detect the cartridge in a position other than BJ cartridge removal position. (A bad printhead is possible.)
Waste ink full error
F 14
5 seconds
Occurs when the "total waste ink amount" recorded by the EEPROM exceeds the prescribed limit. Waste ink absorber pad may need to be replaced and the counter needs to be reset.
Cartridge leave warning
Ink low warning
Low battery error (w/battery)
Back to Table of Content
DESCRIPTION
BJ-300, BJ-330 Back to Table of Content
BJC-2000, BJC-2010 Error Condition
Error Indication
Error Code
Paper feed Cover open Paper jam
The printer is out of paper. The printer's front cover is open. A paper jam has occurred.
___ ___ ___
No cartridge
A BJ cartridge error occurred. Install the BJ cartridge properly and close the printer's front cover.
___
Head mismatch
An incorrect cartridge is installed in the printer
___
Home position error
An error that possibly requires a service call has occurred.
5000
Carriage control error
An error that possibly requires a service call has occurred.
5100
Head temperature (sensor ) error
An error that possibly requires a service call has occurred.
5200
Printer temperature sensor error
An error that possibly requires a service call has occurred.
5400
An error that possibly requires a service call has occurred.
5600
The used ink tank is full
___
An error that possibly requires a service call has occurred.
5C00
An error that possibly requires a service call has occurred.
5210
No cartridge error Waste ink full error Purging operation error Scanner cartridge error Back to Table of Content
BJC-210 State paper pick-up error Paper jam ROM error RAM error BJ cartridge displaced error Home position error Waste ink full error Temperature sensor error Print position correction error Cleaning error Back to Table of Content
Power On On Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks
Error On On Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks
Beeper Once Twice Once Twice 3 times 4 times 5 times 6 times 7 times 10 times
BJC-240 State Paper pick-up error Paper jam ROM error RAM error BJ cartridge-out error Home position error Waste ink full error Temperature sensor error Print position correction error Cleaning error Back to Table of Content
Power/Error Light orange Light orange Blinks orange and green alternately Blinks orange and green alternately Blinks orange and green alternately Blinks orange and green alternately Blinks orange and green alternately Blinks orange and green alternately Blinks orange and green alternately Blinks orange and green alternately
Beeper Once Twice Once Twice 3 times 4 times 5 times 6 times 7 times 10 times
BJC-4000 STATE POWER ON LINE Paper pick-up error ON ___ Paper jam ON ___ Carriage control error ON Blink Cleaning error ON Blink Temperature sensor error ON Blink BJ cartridge displaced error ON ___ ROM/RAM error ON Blink Waste ink full error* ON Blink Head temperature error ON Blink Head temperature sensor error ON Blink * For some ROM/RAM errors, error display is impossible Back to Table of Content
HS
HQ
ERROR
BEEPER
___ ___ Blink Blink Blink Blink Blink ___ ___ ___
___ ___ Blink Blink Blink Blink Blink ___ ___ ___
ON ON ON ON ON ON ON ON ON ON
3 times 4 times 3 times 4 times 5 times 5 times 6 times 7 times 8 times 10 times
BJC-4100 STATE Paper pick-up error Paper jam RAM error ROM error BJ cartridge displaced error Home position error Waste ink full error Temperature sensor error Print position correction error Head temperature error Head temperature sensor error Cleaning error Back to Table of Content
POWER
ERROR
BEEPER
___ ___ Blink Blink Blink Blink Blink Blink Blink Blink Blink Blink
ON ON Blink Blink Blink Blink Blink Blink Blink Blink Blink Blink
Once Twice Once Twice 3 times 4 times 5 times 6 times 7 times 8 times 9 times 10 times
BJC-4200 STATE Paper pick-up error Paper jam ROM error RAM error BJ cartridge displaced error Home position error Waste ink full error Temperature sensor error Print position correction error Head temperature error Head temperature sensor error Cleaning error Back to Table of Content
POWER/ERROR
BEEPER
Orange Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange
Once Twice Once Twice 3 times 4 times 5 times 6 times 7 times 8 times 9 times 10 times
BJC-4300 STATE Paper pick-up error Paper jam Cartridge mode mismatch ROM error RAM error Cartridge displaced error Home position error Waste ink full error Temperature sensor error Print position correction error Head temperature error Head temperature sensor error Cleaning error Scanner cartridge displaced error Back to Table of Content
POWER/ERROR
BEEPER
Orange Orange Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange
Once Twice 5 times Once Twice 3 times 4 times 5 times 6 times 7 times 8 times 9 times 10 times 11 times
BJC-4550 STATE Paper pick-up error Paper jam ROM error RAM error BJ cartridge displacement error Home Position error Waste ink full error Temperature sensor error Printing position correction error Head temperature error Head temperature sensor error Cleaning error Back to Table of Content
POWER ON ON Blink Blink Blink Blink Blink Blink Blink Blink Blink Blink
ERROR ON ON Blink Blink Blink Blink Blink Blink Blink Blink Blink Blink
BEEPER Once Twice Once Twice 3 times 4 times 5 times 6 times 7 times 8 times 9 times 10 times
BJC-50 Recoverable by customer
Error Condition Paper Pick-up error Paper Delivery error BJ cartridge check Cartridge mis-match No battery error Low battery error Failed manual feeding warning Ink low warning * Cartridge replacement compulsory Completion error Low battery warning Waste ink warning Failed battery warning
Error LED
Power LED
Beeper
Light Light Light Light Light Light Blinks Blinks Blinks
Light Light Light Light Light Light Light Light Light
1 times 2 times 3 times 4 times 6 times Long, then short 1 time 2 times 3 times
Blinks Blinks Blinks
Light Light Light
4 times 5 times 6 times
Unrecoverable by customer ROM error Blinks Blinks 1 time RAM error Blinks Blinks 2 times No BJ head error Blinks Blinks 3 times HP sensor error Blinks Blinks 4 times Waste ink full error Blinks Blinks 5 times Internal temperature error Blinks Blinks 6 times Print position detection error Blinks Blinks 7 times Abnormal temperature rise Blinks Blinks 8 times EEPROM error Blinks Blinks 11 times Failed recharge curcuit error Blinks Blinks 12 times * Ink low warnint is enabled only when the ink low warning selection is set to on. For details on the countermeasures when the above erros occurs refer to Part 5: 5. TROUBLESHOOTING (page 5-5). Return to Table of Content
BJC-500, BJC-5100 Error State
Light Indicator
Beep
Paper feed / paper jam error
Orange lights ON
2x
Left-head recognition error
Orange lights ON
3x
Right-head recognition error
Orange lights ON
4x
High head temperature warning
Orange lights ON
5x
Waste ink full warning
Orange lights ON
6x
Home position error
Blinks in green once and orange twice
7x
Cleaning error
Blinks in green once and orange 3 times
7x
Sheet feeder error
Blinks in green once and orange 4 times
7x
Temperature sensor error
Blinks in green once and orange 5 times
7x
Waste ink full error
Blinks in green once and orange 6 times
7x
Head temperature error
Blinks in green once and orange 7 times
7x
Sub-heater error
Blinks in green once and orange 8 times
7x
BJ cartridge not found error
Blinks in green once and orange 9 times
7x
EEPROM error
Blinks in green once and orange 10 times
7x
ROM error
Blinks in green once and orange 11 times
7x
RAM error Back to Table of Content
Blinks in green once and orange 12 times
7x
Description Occurs when paper is not fed or ejected properly. Left side BJ cartridge failure or incompatible BJ cartridge. Right side BJ cartridge failure or incompatible BJ cartridge. The head temperature is too high. Let the printer cool down for a while and then press the RESUME button. A bad head is possible. The total waste ink amount recorded by the EEPROM is approaching the specified limit. The home position of the carriage cannot be detected. The head cleaning or capping detection at the capping position is irregular. The initial position of the pick-up roller cannot be detected. The temperature sensor's reading on the logic board is irregular. The total waste ink amount recorded by the EEPROM has exceeded the specified limit. The temperature in the BJ cartridge had exceeded the specified limit. A bad printhead is possible. The sub-heater in the BJ cartridge is not operating properly. A bad printhead is possible. The printer cannot detect the BJ cartridge. A bad printhead is possible. Occurs when the EEPROM checking function fails during every process. Occurs when the ROM check during the initializing operation fails.
Occurs when the RAM check during the initializing operation fails.
BJC-5000, BJC-5100 Error State
Light Indicator
Beep
Description
Paper feed / paper jam error
Orange lights ON
2x
Occurs when paper is not fed or ejected properly.
Left-head recognition error
Orange lights ON
3x
Left side BJ cartridge failure or incompatible BJ cartridge.
Right-head recognition error
Orange lights ON
4x
Right side BJ cartridge failure or incompatible BJ cartridge.
High head temperature warning
Orange lights ON
5x
The head temperature is too high. Let the printer cool down for a while and then press the RESUME button. A bad head is possible.
Waste ink full warning
Orange lights ON
6x
The total waste ink amount recorded by the EEPROM is approaching the specified limit.
Home position error
Blinks in green once and orange twice
7x
The home position of the carriage cannot be detected.
Cleaning error
Blinks in green once and orange 3 times
7x
The head cleaning or capping detection at the capping position is irregular.
Sheet feeder error
Blinks in green once and orange 4 times
7x
The initial position of the pick-up roller cannot be detected.
Temperature sensor error
Blinks in green once and orange 5 times
7x
The temperature sensor's reading on the logic board is irregular.
Waste ink full error
Blinks in green once and orange 6 times
7x
The total waste ink amount recorded by the EEPROM has exceeded the specified limit.
Head temperature error
Blinks in green once and orange 7 times
7x
The temperature in the BJ cartridge had exceeded the specified limit. A bad printhead is possible.
Sub-heater error
Blinks in green once and orange 8 times
7x
The sub-heater in the BJ cartridge is not operating properly. A bad printhead is possible.
BJ cartridge not found error
Blinks in green once and orange 9 times
7x
The printer cannot detect the BJ cartridge. A bad printhead is possible.
EEPROM error
Blinks in green once and orange 10 times
7x
Occurs when the EEPROM checking function fails during every process.
ROM error
Blinks in green once and orange 11 times
7x
Occurs when the ROM check during the initializing operation fails.
RAM error
Blinks in green once and orange 12 times
7x
Occurs when the RAM check during the initializing operation fails.
Back to Table of Content
BJC-55 Error Conditions Paper pick-up error Paper delivery error BJ cartridge check Cartridge mis-match No battery error Low battery error Failed manual feeding warning Ink low warning* Cartridge replacement compulsory completion error
ERROR LED (Orange)
POWER LED (Green)
Beeper
Light Light Light Light Light Light Blinks Blinks
Light Light Light Light Light Light Light Light
1 time 2 times 3 times 4 times 6 times Long, then Short 1 time 2 times
Blinks
Light
3 times
Low battery warning Blinks Light Waste ink warning Blinks Light Failed battery warning Blinks Light ROM error Blinks Blinks RAM error Blinks Blinks No BJ head error Blinks Blinks HP sensor error Blinks Blinks Waste ink full error Blinks Blinks Internal temperature error Blinks Blinks Print position detection error Blinks Blinks Abnormal temperature rise Blinks Blinks EEPROM error Blinks Blinks Failed recharge circuit error Blinks Blinks *Ink low warning is enabled only when the ink low warning selection is set to ON. For on the countermeasures when the above errors occur, Back to Table of Content
4 times 5 times 6 times 1 time 2 times 3 times 4 times 5 times 6 times 7 times 8 times 11 times 12 times
BJC-600, BJC-600e (-recoverable error) Condition Power ERROR ON LINE COLOR (BK) HQ ( C ) BK ( M ) PLAIN PAPER ( Y ) Paper out / paper jam error … • … … … … … waste ink warning … • … … … … … Ink cartridge check … • … The corresponding LED blinks. (Non- -recoverable errors) Carriage error … O … … … … … Home Position sensor error … O … … … … … Encoder error … O … … … … … Recovery operation error … O … … … … • Paper feed motor error … O … … … … • CSF sensor error … O … … … … • Internal temperature error … O … … … … • Waste ink full error … O … … … • … (*1) ROM error … O … • … … … (*1) RAM error … O … • … … • GA (Gate array) error … O … … … • … Head error … O … The corresponding LED lights. •: On O: Off *1 : The ROM or RAM error may not be displayed Back to Table of Content
ENVELOPE THICK … … O O O O … • • … … … • … … … • O
• … • … • … • … … … … O
BEEPER Two Beeps Two Beeps Two Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps
BJC-6000, BJC-6010 Error State Paper pick-up error Paper jam Ink out BJ cartridge mis-matched No BJ cartridge BJ cartridge error
Light Indicator Orange Orange Orange Orange Orange Orange
Beep 2x 3x 4x 5x 6x 7x
Orange
8x
The calculated amount of waste ink absorbed has reached 95% of the defined absorbing capacity.
Auto head adjustment error ROM error RAM error EEPROM error Home position error
Orange Blinks Orange 1x Blinks Orange 2x Blinks Orange 3x Blinks Orange 4x
9x 10 x 10 x 10 x 10 x
6800 5100
The automatic head position adjustment has failed. Occurs when the ROM check during the initializing operation fails. Occurs when the RAM check during the initializing operation fails. Writing to EEPROM has failed. Displayed when the home position cannot be detected.
Temperature sensor error
Blinks Orange 5x
10 x
5400
Occurs when the temperature sensor's reading on the control board is irregular.
Waste ink full error
Blinks Orange 6x
10 x
5B00
Occurs when the "total waste ink amount" recorded by the EEPROM exceeds the prescribed limit.
Head temperature error
Blinks Orange 7x
10 x
5200
Occurs when the temperature of the diode sensor in the BJ cartridge head exceeds the prescribed level. (A bad printhead is possible.)
Head temp. sensor error
Blinks Orange 8x
10 x
5200
Occurs when the diode sensor in the BJ cartridge head is assessed as irregular. (A bad printhead is possible.)
Cartridge displaced error
Blinks Orange 9x
10 x
5600
Occurs when the printer does not detect the cartridge. (A bad printhead is possible.)
No indication No indication
none none
5910 5C00
Ink sensor checking during initialization is no good. Pump sensor checking during initialization is no good.
Waste ink warning
Ink sensor error Pump sensor error Back to Table of Content
Code
Description Occurs when the paper cannot be fed properly. Occurs when the printed paper cannot be ejected. The indicated ink tank is out of ink. The BJ cartridges are not installed in their correct position. One or both of the BJ cartridges are not installed. One or both of the BJ cartridges are defective.
BJC-610 (-recoverable error) Condition Paper out / paper jam error waste ink warning Ink cartridge check (*2) No ink cartridge Ink Low (Non- -recoverable errors) Carriage error Home Position sensor error Encoder error Recovery operation error Paper feed motor error CSF sensor error Internal temperature error Waste ink full error EEPROM error (*1) ROM error (*1) RAM error GA (Gate array) error Ink Sensor error Head error
Power ERROR ON LINE Windows (BK) 720dpi ( C ) HQ ( M ) PLAIN PAPER ( Y ) • • … … … … … • • … … … … … • • … The corresponding LED lights. • • … The corresponding LED lights. • • … The corresponding LED lights.
• O … … … … • O … … … … • O … … … … • O … … … … • O … … … … • O … … … … • O … … … … • O … … … • • O … … • • O … • … … • O … • … … • O … … … • • O … … … • • O … The corresponding LED lights. •: On O: Off *1 : The ROM or RAM error may not be displayed *2: Indicated when there is no ink cartridge, or when the ink cartridge is not removed for transport head cleaning Back to Table of Content
… … … • • • • … … • … …
INK LOW Envelope … … O O O O
… • • … … … • … … … … • • O
• … • … • … • … … … … … • O
BEEPER Two Beeps Two Beeps Two Beeps
Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps
BJC-7000, BJC-7004 Operator Call
Error Indicator
Beeper
Paper-Out or Paper Jam
ON
Twice
No paper loader for feeding (Load the printer with paper, Then press the RESUME button.) Paper Jam (Remove the jammed paper, then press the RESUME button.)
Ink-Out Error
ON
3 Times
Black ink or ink optimizer has run out (Replace BJ cartridge [BC-60].)
Ink-Out Error
ON
4 Times
Color or photo ink has run out (Replace appropriate BJ cartridge or ink tank.)
BJ Cartridge Error
ON
5 Times
BJ Cartridge not installed correctly. (Install BJ cartridge correctly, then press REPLACE button.)
Waste Ink Alarm *1
ON
6 Times
Waste ink or waste ink optimizer exceeds 95% printer capacity. (Press RESUME button.)
BJ Cartridge Overheat Error
ON
7 Times
Temperature sensed by diode sensor of print head exceeds prescribed temperature. (Leave printer idle for a moment, then press RESUME button.)
Error
Description ( Correction)
*1: A waste ink error (Service call) will occur if you continue to use the printer
Error
Service Calls Error Indicator
Beeper
Description ( Correction)
Print Position Alignment Error
Blinks 2 times repeatedly
8 Times
Home position not detected during print positions alignment operation.
Home Position Error
Blinks 3 times repeatedly
8 Times
Home position not detected other than print positions alignment operation.
Purge Error
Blinks 4 times repeatedly
8 Times
Initial position of purge gear not detected
Sheet Feeder Error
Blinks 5 times repeatedly
8 Times
Initial position of pickup roller not detected
Printer Temperature Error
Blinks 6 times repeatedly
8 Times
Printer temperature sensor on carriage board had detected abnormal temperature.
Waste Ink Full Error
Blinks 7 times repeatedly
8 Times
Waste ink amount of waste ink optimizer amount has reached 100% printer capacity.
EEPROM Error
Blinks 9 times repeatedly
8 Times
EEPROM data abnormality.
ROM Error *2
Blinks 10 times repeatedly
8 Times
Abnormality in sum check of control ROM.
RAM Error *2
Blinks 11 times repeatedly
8 Times
Abnormality in DRAM read/write check.
Carriage Motor Error
Blinks 12 times repeatedly
8 Times
Abnormal carriage motor driver temperature.
Paper Feed Motor Error
Blinks 13 times repeatedly
8 Times
Abnormal paper feed motor driver temperature.
Blinks 14 times Other hardware error (detected by head temperature sensor, pickup roller sensor, 8 Times or purge sensor) Miscellaneous Hardware Error *2 repeatedly *1: The error indicator blinks the number of times indicated in the table, then repeats the same number of blinks. *2: The error man not be detected correctly. Back to Table of Content
BJC-7000, BJC-7004 Operator Call
Error Indicator
Beeper
Paper-Out or Paper Jam
ON
Twice
No paper loader for feeding (Load the printer with paper, Then press the RESUME button.) Paper Jam (Remove the jammed paper, then press the RESUME button.)
Ink-Out Error
ON
3 Times
Black ink or ink optimizer has run out (Replace BJ cartridge [BC-60].)
Ink-Out Error
ON
4 Times
Color or photo ink has run out (Replace appropriate BJ cartridge or ink tank.)
BJ Cartridge Error
ON
5 Times
BJ Cartridge not installed correctly. (Install BJ cartridge correctly, then press REPLACE button.)
Waste Ink Alarm *1
ON
6 Times
Waste ink or waste ink optimizer exceeds 95% printer capacity. (Press RESUME button.)
BJ Cartridge Overheat Error
ON
7 Times
Temperature sensed by diode sensor of print head exceeds prescribed temperature. (Leave printer idle for a moment, then press RESUME button.)
Error
Description ( Correction)
*1: A waste ink error (Service call) will occur if you continue to use the printer
Error
Service Calls Error Indicator
Beeper
Description ( Correction)
Print Position Alignment Error
Blinks 2 times repeatedly
8 Times
Home position not detected during print positions alignment operation.
Home Position Error
Blinks 3 times repeatedly
8 Times
Home position not detected other than print positions alignment operation.
Purge Error
Blinks 4 times repeatedly
8 Times
Initial position of purge gear not detected
Sheet Feeder Error
Blinks 5 times repeatedly
8 Times
Initial position of pickup roller not detected
Printer Temperature Error
Blinks 6 times repeatedly
8 Times
Printer temperature sensor on carriage board had detected abnormal temperature.
Waste Ink Full Error
Blinks 7 times repeatedly
8 Times
Waste ink amount of waste ink optimizer amount has reached 100% printer capacity.
EEPROM Error
Blinks 9 times repeatedly
8 Times
EEPROM data abnormality.
ROM Error *2
Blinks 10 times repeatedly
8 Times
Abnormality in sum check of control ROM.
RAM Error *2
Blinks 11 times repeatedly
8 Times
Abnormality in DRAM read/write check.
Carriage Motor Error
Blinks 12 times repeatedly
8 Times
Abnormal carriage motor driver temperature.
Paper Feed Motor Error
Blinks 13 times repeatedly
8 Times
Abnormal paper feed motor driver temperature.
Blinks 14 times Other hardware error (detected by head temperature sensor, pickup roller sensor, 8 Times or purge sensor) Miscellaneous Hardware Error *2 repeatedly *1: The error indicator blinks the number of times indicated in the table, then repeats the same number of blinks. *2: The error man not be detected correctly. Back to Table of Content
BJC-80 ERROR STATE
ERROR/POWER LED
BEEP
DESCRIPTION
Paper pick-up error
ON/ON
1x
Paper jam
ON/ON
2x
Occurs when the printed paper cannot be ejected.
BJ cartridge check
ON/ON
3x
Occurs when the BJ cartridge is not installed.
Cartridge mode mismatch
ON/ON
4x
Occurs when the data in the host computer does not match with that of the installed cartridge.
Occurs when the paper cannot be fed properly.
Ink low warning
BLINKS/ON
1x
Displayed when ink low warning function is enabled. Occurs when the calculated ink consumption exceeds the maximum value in EEPROM. The cartridge may be out of ink. Replace the ink cartridge and reset the ink low warning by re-installing the printhead.
Cartridge displaced error
BLINKS/ON
2x
Occurs when the printer does not detect the cartridge. (A bad printhead is possible.)
Low battery warning
BLINKS/ON
3x
Occurs when the input voltage is 11.1 to 11.8 VDC. Normal voltage is 13VDC +2.5VDC -1.5VDC.
Waste ink warning
BLINKS/ON
4x
Occurs when the remaining capacity of the absorber is 1%. Press RESUME to recover. Waste ink full error may occur soon.
ROM error
BLINKS/BLINKS
1x
Occurs when the ROM check during the initializing operation fails.
RAM error
BLINKS/BLINKS
2x
Occurs when the RAM check during the initializing operation fails.
No head installation error
BLINKS/BLINKS
3x
Occurs when the printer does not detect the cartridge in a position other than BJ cartridge removal position. (A bad printhead is possible.)
Home position error
BLINKS/BLINKS
4x
Displayed when the home position cannot be detected.
Waste ink full error
BLINKS/BLINKS
5x
Occurs when the "total waste ink amount" recorded by the EEPROM exceeds the prescribed limit.
Temperature sensor error
BLINKS/BLINKS
6x
Occurs when the temperature sensor's reading on the control board is irregular.
Print position correction error
BLINKS/BLINKS
7x
Occurs when the print position correction cannot be detected. (Irregularity in the carriage movement.)
Head temperature error
BLINKS/BLINKS
8x
Occurs when the temperature of the diode sensor in the BJ cartridge head exceeds the prescribed level. (A bad printhead is possible.)
Head temp. sensor error
BLINKS/BLINKS
9x
Occurs when the diode sensor in the BJ cartridge head is assessed as irregular. (A bad printhead is possible.)
EEPROM error
BLINKS/BLINKS
11 x
Occurs when the EEPROM checking function fails during every process.
Low battery error (w/AC adapter or battery)
BLINKS/BLINKS
Long, short
Back to Table of Contents
Occurs when the input voltage is incorrect. (The power adapter or battery may be bad.)
BJC-8000 Error
Operator Call Error Indicator
Description ( Correction)
Beeper
Paper-Out or Paper Jam
ON
Twice
No paper loader for feeding (Load the printer with paper, Then press the RESUME button.) Paper Jam (Remove the jammed paper, then press the RESUME button.)
Ink-Out Error Ink-Out Error
ON ON
3 Times 4 Times
Black ink or ink optimizer has run out (Replace BJ cartridge [BC-60].) Color or photo ink has run out (Replace appropriate BJ cartridge or ink tank.)
BJ Cartridge Error
ON
5 Times
BJ Cartridge not installed correctly. (Install BJ cartridge correctly, then press REPLACE button.)
Waste Ink Alarm *1
ON
6 Times
Waste ink or waste ink optimizer exceeds 95% printer capacity. (Press RESUME button.)
BJ Cartridge Overheat Error
ON
7 Times
Temperature sensed by diode sensor of print head exceeds prescribed temperature. (Leave printer idle for a moment, then press RESUME button.)
*1: A waste ink error (Service call) will occur if you continue to use the printer
Error
Service Calls Error Indicator
Beeper
Description ( Correction)
Print Position Alignment Error
Blinks 2 times repeatedly
8 Times
Home position not detected during print positions alignment operation.
Home Position Error
Blinks 3 times repeatedly
8 Times
Home position not detected other than print positions alignment operation.
Purge Error
Blinks 4 times repeatedly
8 Times
Initial position of purge gear not detected
Sheet Feeder Error
Blinks 5 times repeatedly
8 Times
Initial position of pickup roller not detected
Printer Temperature Error
Blinks 6 times repeatedly
8 Times
Printer temperature sensor on carriage board had detected abnormal temperature.
Waste Ink Full Error
Blinks 7 times repeatedly
8 Times
Waste ink amount of waste ink optimizer amount has reached 100% printer capacity.
EEPROM Error
Blinks 9 times repeatedly
8 Times
EEPROM data abnormality.
ROM Error *2
Blinks 10 times repeatedly
8 Times
Abnormality in sum check of control ROM.
RAM Error *2
Blinks 11 times repeatedly
8 Times
Abnormality in DRAM read/write check.
Carriage Motor Error
Blinks 12 times repeatedly
8 Times
Abnormal carriage motor driver temperature.
Paper Feed Motor Error
Blinks 13 times repeatedly
8 Times
Abnormal paper feed motor driver temperature.
Blinks 14 times Other hardware error (detected by head temperature sensor, pickup roller sensor, or purge 8 Times sensor) Miscellaneous Hardware Error *2 repeatedly *1: The error indicator blinks the number of times indicated in the table, then repeats the same number of blinks. *2: The error man not be detected correctly. Back to Table of Content
BJC-8200, S800 Error State Paper feed error Paper jam error Ink out error BJ cartridge not-installed
Error Light Indicator Orange Orange Orange Orange
Beep 2x 3x 4x 5x
BJ cartridge mis-installed
Orange
6x
The scanner cartridge is incorrectly installed for printing or the BJ cartridge is installed for scanning.
BJ cartridge error
Orange
7x
Heater resistance value (rank) of the BJ cartridge is wrong.
Waste ink full warning
Orange
8x
The amount (stored in EEPROM) of waste ink absorbed has reached 95% of the defined capacity.
Carriage error Purge error
Blinks Orange 2 x Blinks Orange 4 x
10 x 10 x
5100 5C00
Incorrect carriage position or speed. Purge sensor cannot detect the cam flag correctly.
ASF sensor error
Blinks Orange 5 x
10 x
5700
Auto-sheet Feeder cannot detect the pick-up roller flag correctly.
Temperature sensor error
Blinks Orange 6 x
10 x
5400
The temperature inside the printer increases abnormally when the scanner cartridge is installed.
Waste ink full error
Blinks Orange 7 x
10 x
5B00
The data (stored in EEPROM) representing the amount of the waste ink absorbed exceeds 100% of the defined capacity.
Head temperature error
Blinks Orange 8 x
10 x
5200
EEPROM error ROM error RAM error Other hardware error
Blinks Orange 9 x Blinks Orange 10 x Blinks Orange 11 x Blinks Orange 12 x
10 x 10 x 10 x 10 x
6800 6100 6300 6500
Back to Table of Content
Code
Description Paper feed operation fails to feed paper. Paper ejection doesn't occur. Feeding over 23 inches. One of the ink tanks is out of ink. The BJ cartridge is not installed.
The internal temperature of the BJ cartridge is too high (exceeding 90° C). EEPROM sum check value at soft power-on does not match the pre-fined value. ROM checking during initialization is no good. RAM checking during initialization is no good. Another internal error has occurred.
BJC-85, BJC-85W Error Condition State Recoverable by Customer Paper pick-up error Paper delivery error BJ cartridge check Cartridge mis-match Ink low warning Cartridge replacement compulsory Completion warning Low battery warning Waste ink warning Low battery error (with battery) Unrecoverable by customers ROM error RAM error No head installation error HP sensor error Waste ink full error Internal temperature error Print position detection error Abnormal temperature rise error EEPROM error Low battery error (with AC adaptor) Back to Table of Content
Error LED (Orange)
Power LED (Green)
Beeper
Light Light Light Light Blinks Blinks
Light Light Light Light Light Light
Once Twice 3 times 4 times Twice 3 times
Blinks Blinks Blinks
Light Light Blinks
4 times 5 times Long, then short
Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks
Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks
Once Twice 3 times 4 times 5 times 6 times 7 times 8 times 11 times Long, then short
i320 Operator Call Error (Orange LED blinking)
LED Display
Content
Corrective Action Set the paper, and press the RESUME button to feed the paper.
Blinking 2 times
Paper out
Blinking 3 times
Paper Jam
Remove the jammed paper, and press the RESUME button.
Blinking 6 times
No cartridge installed Cartridge installed improperly (Cartridge EEPROM data is abnormal) Waste ink full or platen waste ink full warning (Approx. 95% of acceptable amount)
Install the cartridge, and close the access cover. Re-install the cartridge properly, or power off and on the printer with the cartridge installed.
Blinking 7 times Blinking 8 times
Press the RESUME button
Service Call Error (Orange and Green LEDs cyclical blinking)
LED Display Blinking 2 times Blinking 6 times Blinking 7 times Blinking 8 times Blinking 9 times Blinking 10 times
Content Carriage Error Internal temperature abnormal error Waste ink full or platen waste ink full error Abnormal temperature rise EEPROM error No cartridge installed detection excluding the case of cartridge replacement (During printing)
Back to Table of Content
Corrective Action Replace the printer as it has failed. Replace the printer as it has failed. Replace the printer as it has failed. Replace the printer as it has failed. Replace the printer as it has failed. Replace the printer as it has failed.
i470D Recoverable Error LED Blinking in Orange display 2 times
301
Error Code 1000
Error No Paper
3 times
302
1300
Paper Jam
6 times
402
1401
7 times
403
1405
The print head is not installed The print head is not installed properly.(EEPROM data of the print head is faulty.)
8 times
11 times
202
611
612
Solution Set the paper, and press the Resume/Cancel Button Remove the jammed paper, and press the resume/Cancel button. If the error is not resolved, check that no foreign material is inside the printer. Install the print head, and close the access cover. Re-install the print head, or with the print head installed, turn the printer off and on. If the error is not resolved, replace the print head.
1700
Warning: The waste ink absorber becomes Pressing the Resume/Cancel button will exit the error. almost full (to approx. 95% to 100% of the (The waste ink absorbers full error occurs at 100% maximum capacity). capacity, making it impossible to perform printing.
2001
Digital camera transmission time-out error (When the printer cannot communicate Disconnect the USB cable to the digital camera, and with a digital camera, the time-out error press the Resume/Cancel button. occurs.)
2001
Digital camera non-ing device error (When a digital camera or device other Disconnect the USB cable, and press the than a digital camera, not ing Direct Resume/Cancel button. Printing is connected to the printer with the USB cable, the error occurs.)
*1: The error code is stored in the operator / service call history of the EEPROM information
Unrecoverable Error LED alternate blinking in Orange display and Green
Error Code
Error
2 times
802
5100
Carriage error
4 times
804
5C00
Purge unit error
6 times
806
5400
Internal temperature error
7 times
807
5B00
Waste ink absorber full error
8 times 9 times Lights in orange
808 809 No display
5200 6800 6800
Print head temperature rise error
Back to Table of Content
Solution 1. Check that no foreign material is inside the printer. 2. Replace the timing slit strip film. 3. Replace the purge ass'y 4. Replace the logic board ass'y. 1. Check that no foreign material is inside the printer. 2. Replace the purge ass'y 3. Replace the logic board. 1. Turn the printer off, and after a short period of time, turn the printer on again. 2. Replace the logic board ass'y. 1. Replace the ink absorbers 2. Replace the logic board ass'y. 1. Turn the printer off, and after a short p
i550 Operator Call Error
Orange Flash (Error Code)
Error description
Action
Assembly/Disassembly precaution
Adjustment
2 (1000)
No paper error
Set paper and press RESUME key
3 (1300)
Paper jam error
Remove paper and press RESUME Be careful that spurs do not come key off when removing paper E4
4 (1601, 1611, 1612, 1613, 1634 *1, 1635 *1)
No ink error
Replace and set ink tank(s)
Be careful of ink stains
6 (1401)
No cartridge error
Install head or replace head/logic board/carriage
Be careful of ink stains / Be careful of electrostatic damage
Set waste ink counter (see 3.2.1.)*1 / Set destination (see 3.3.2)
7 (1403, 1405, 1485 *1)
Cartridge error
Replace head/carriage/logic board
Be careful of ink stains / Be careful of electrostatic damage
Set waste ink counter (see 3.2.1.)*1 / Set destination (see 3.3.2)
8 (1700)
Waste ink full warning
Replace the ink absorber
Be careful of ink stains / Be careful of electrostatic damage
Clear EEPROM (see 3.2.2)
*1: i950 only Service Call Error Cyclical Flash (Error Code)
Error description
Action
Assembly/Disassembly precaution
Adjustment
CR error
Be careful of electrostatic damage Apply grease (see 3.2.3) / Set waste Replace code strip/carriage unit/ logic / Do not loosen or remove res ink counter (see 3.2.1)*2 / Set screws / There must be no grease board destination (see 3.3.2) on code strip
3 (6000)
LF error
Replace code wheel / LF encoder unit / logic board
4 (5C00)
Recovery system error Replace purge unit / logic board
Be careful of ink stains / Be careful of electrostatic damage
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
6 (5400)
Internal temperature error *1
Replace logic board
Be careful of electrostatic damage
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
Replace waste ink absorber / logic board
Be careful of ink stains / Be careful of electrostatic damage / Do not loosen or remove res screws
Clear EEPROM (see 3.2.2) / Set waste ink counter (see 3.2.1) *2 / Set destination (see 3.3.2)
2 (5100)
Be careful of electrostatic damage Apply grease (see 3.2.3) / Set waste / Do not loosen or remove res ink counter (see 3.2.1)*2 / Set screws / There must be no grease destination (see 3.3.2) on code strip
7 (5B00)
Waste ink full error
8 (5200)
Head overheating error Replace print head / logic board
Be careful of ink stains / Be careful of electrostatic damage
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
9 (6800)
EEPROM error
Be careful of electrostatic damage
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
Replace logic board
10 (6100)
ROM error *2
Replace logic board
Be careful of electrostatic damage
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
11 (6300)
RAM error *2
Replace logic board
Be careful of electrostatic damage
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
13
Other hardware error *2 Replace print head / logic board
Be careful of ink stains / Be careful of electrostatic damage
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
LED ON*1 (6800)
RAM error *2
Be careful of electrostatic damage
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
*1:i550 / i850 only *2: i950 only Back to Table of Content
Replace logic board
i560 Operator Call Error
Orange Flash (Error Code)
Error description
Action
Assembly/Disassembly precaution
Adjustment
2 (1000)
No paper error
Set paper and press RESUME key
3 (1300)
Paper jam error
Remove paper and press RESUME Be careful that spurs do not come off when key removing paper E4
4 (1601, 1611, 1612, 1613, 1634 *1, 1635 *1)
No ink error
Replace and set ink tank(s)
Be careful of ink stains
6 (1401)
No cartridge error
Install head or replace head/logic board/carriage
Be careful of ink stains / Be careful of electrostatic damage
Set waste ink counter (see 3.2.1.)*1 / Set destination (see 3.3.2)
7 (1403, 1405, 1485 *1)
Cartridge error
Replace head/carriage/logic board
Be careful of ink stains / Be careful of electrostatic damage
Set waste ink counter (see 3.2.1.)*1 / Set destination (see 3.3.2)
8 (1700)
Waste ink full warning Replace the ink absorber
Be careful of ink stains / Be careful of electrostatic damage
Clear EEPROM (see 3.2.2)
*1: i950 only Service Call Error Cyclical Flash (Error Code) 2 (5100)
3 (6000) 4 (5C00) 6 (5400)
Error description
Action
Assembly/Disassembly precaution Be careful of electrostatic damage / Do not loosen CR error or remove res screws / There must be no grease on code strip Be careful of electrostatic damage / Do not loosen Replace code wheel / LF encoder unit / LF error or remove res screws / There must be no grease logic board on code strip Be careful of ink stains / Be careful of electrostatic Recovery system error Replace purge unit / logic board damage Internal temperature Replace logic board Be careful of electrostatic damage error *1 Replace code strip/carriage unit/ logic board
Replace waste ink absorber / logic board
7 (5B00)
Waste ink full error
8 (5200)
Head overheating error Replace print head / logic board
9 (6800)
EEPROM error
Replace logic board
10 (6100)
ROM error *2
Replace logic board
11 (6300)
RAM error *2
Replace logic board
13
Other hardware error *2 Replace print head / logic board
LED ON*1 (6800)
RAM error *2
*1:i550 / i850 only *2: i950 only Back to Table of Content
Replace logic board
Adjustment Apply grease (see 3.2.3) / Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Apply grease (see 3.2.3) / Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Clear EEPROM (see 3.2.2) / Set waste ink Be careful of ink stains / Be careful of electrostatic counter (see 3.2.1) *2 / Set destination (see damage / Do not loosen or remove res screws 3.3.2) Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1)*2 / Set damage destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set Be careful of electrostatic damage destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set Be careful of electrostatic damage destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set Be careful of electrostatic damage destination (see 3.3.2) Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1)*2 / Set damage destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set Be careful of electrostatic damage destination (see 3.3.2)
i70 Operator Call Error (by LED Blinking in Orange) Error LED Blinking in Orange 2 times No paper Paper jam 3 times 6 times The print head is not installed The print head is not installed properly. (EEPROM 7 times data of the print head is faulty.) Warning: The waste ink absorber become almost full (to approx. 95% of the maximum capacity). 8 times The black os color ink tank is not installed, or not installed properly.
Solution Set the paper, and press the RESUME/Cancel button. Remove the jammed paper, and press the RESUME/Cancel button. Install the print head, and close the print head cover. Re-install the print head, to with the print head installed, turn off and on. Pressing the RESUME/ Cancel button will exit the error, and enable printing, In repair servicing replace the 4-item set of the drain pack ass'y (QL2-0194) and the 3 ink absorbers (QC1-1210/1211/1212) at the same time. Install both the black and color ink tanks. If they are installed, reset them properly.
Remarks
The service call error, indication the waste ink absorber is full, is likely to occur soon.
If the error persists after the ink tanks are seated properly, the ink tank sensor is likely to be faulty.
9 times Low battery 10 times
Charge the battery, or connect the AC adaptor to resume printing
Service Call Errors (by LED Blinking in Orange and Green Alternately, or Lit in Orange.) LED alternate blinking in orange and Error Solution green 2 times Carriage error Replace the logic board ass'y* or print unit; or clean the encoder strip Replace the print unit 4 times Purge unit error Replace the print unit 6 times Internal temperature error 7 times Waste ink absorber full Pressing the RESUME/ Cancel button will exit the error, and enable printing, In repair servicing replace the 4-item set of the drain pack ass'y (QL2-0194) and the 3 ink absorbers (QC1-1210/1211/1212) at the same time.** Replace the print head, or the logic board ass'y* 8 times Print head temperature rise error Replace the Logic board ass'y* 9 times EEPROM error Replace the Logic board ass'y* RAM error Light in orange
Remarks
* As the waste ink counter is reset when the logic board ass'y is replace, also replace the 1-item set of the frain pack ass'y(QL2-0194) and the 3 ink absorbers (QC1-1210/1211/1212) at the same time ** The waste sin absorber full error occurs when either the main waste ink absorber (drain pack ass'y) or the borderless printing waste ink absorber (ink absorber) becomes full. For this reason, all the waste ink absorbers should be replaced ant the same times. Warnings
(1) Printer (no LED indications) Displayed warning Low black ink warning 1 (About half of the full amount remains.) Low color ink warning 1 (About half of the full amount remains.) Low black ink warning 2 (Little ink remains."!") Low color ink warning 2 (Little ink remains "!") Low black ink warning 3 (An unknown amount remains. "?") Low color ink warning 3 (An unknown amount remains. "?") Print head temperature rise warning
Remarks The status is displayed on the monitor of the computer connected to the printer.* The status is displayed on the monitor of the computer connected to the printer.* The status is displayed on the monitor of the computer connected to the printer.* The status is displayed on the monitor of the computer connected to the printer.* The status is displayed on the monitor of the computer connected to the printer.* The status is displayed on the monitor of the computer connected to the printer.* If the print head temperature is high when the print head cover is opened, the warning is displayed.** When the print head temperature falls, the warning is released. Protection of excess fise of the print head If the print head temperature exceeds the specified temperature limit, a Wait is inserted during printing. The status is displayed (except under Windows Battery low warning 95/98/Me) on the monitor of the computer connected to the printer, and the warning is indicated by the battery charger LED.
* Only when the remaining ink amount detection function is enabled. (When it is disabled, there is not status displayed.) ** At the warning, the carriage dose not move to the ink tank replacement position when the print head cover is opened. (2) Battery charge (indicated by the lighting/blinking of the charger's 3 green LEDs) LED Status Warning 3 LED's light during use of the printer. Sufficient battery power. 2 LED's light during use of the printer Some battery power used 1 LED lights during use of the printer Warning of remaining battery power 1 LED blinks during use of the printer Low battery error 3 LED's blinks sequentially during use of The battery power is being checked the printer 3 LED's blinks during charging Charging not sufficient 3 LED's light during charging Charging almost completed (not full) 2 LED's at both ends blink alternately 2 LED's at either end and at the center blink alternately
Return to Table of Content
The battery is faulty Out of the specified operating environment temperature range (5 to 35C) high temperature of the battery pack, faulty battery, or faulty battery charger
Remarks
The battery needs to be charged The battery needs to be charged. On the printer, the LED blinks in orange 10 times
When the battery is fully charged, the 3 LED's are extinguished Replace the battery pack Use the unit in the specified temperature (5 to 35C), remove the AC adaptor and wait for a while, replace the battery pack, of replace the battery charger
i850 Operator Call Error
Orange Flash (Error Code)
Error description
Action
Assembly/Disassembly precaution
Adjustment
2 (1000)
No paper error
Set paper and press RESUME key
3 (1300)
Paper jam error
Remove paper and press RESUME key
Be careful that spurs do not come off when removing paper E4
4 (1601, 1611, 1612, 1613, 1634 *1, 1635 *1)
No ink error
Replace and set ink tank(s)
Be careful of ink stains
6 (1401)
No cartridge error
Install head or replace head/logic board/carriage
Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1.)*1 / Set destination damage (see 3.3.2)
7 (1403, 1405, 1485 *1)
Cartridge error
Replace head/carriage/logic board
Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1.)*1 / Set destination damage (see 3.3.2)
8 (1700)
Waste ink full warning Replace the ink absorber
Be careful of ink stains / Be careful of electrostatic Clear EEPROM (see 3.2.2) damage
*1: i950 only Service Call Error Cyclical Flash (Error Code)
Error description
Action
Assembly/Disassembly precaution
Adjustment
Be careful of electrostatic damage / Do not loosen Apply grease (see 3.2.3) / Set waste ink counter (see or remove res screws / There must be no grease 3.2.1)*2 / Set destination (see 3.3.2) on code strip
2 (5100)
CR error
Replace code strip/carriage unit/ logic board
3 (6000)
LF error
Be careful of electrostatic damage / Do not loosen Apply grease (see 3.2.3) / Set waste ink counter (see Replace code wheel / LF encoder unit / or remove res screws / There must be no grease 3.2.1)*2 / Set destination (see 3.3.2) logic board on code strip
4 (5C00)
Recovery system error
Replace purge unit / logic board
Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1)*2 / Set destination damage (see 3.3.2)
6 (5400)
Internal temperature error *1
Replace logic board
Be careful of electrostatic damage
7 (5B00)
Waste ink full error
Replace waste ink absorber / logic board
Be careful of ink stains / Be careful of electrostatic Clear EEPROM (see 3.2.2) / Set waste ink counter damage / Do not loosen or remove res screws (see 3.2.1) *2 / Set destination (see 3.3.2)
8 (5200)
Head overheating error
Replace print head / logic board
Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1)*2 / Set destination damage (see 3.3.2)
9 (6800)
EEPROM error
Replace logic board
Be careful of electrostatic damage
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
10 (6100)
ROM error *2
Replace logic board
Be careful of electrostatic damage
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
11 (6300)
RAM error *2
Replace logic board
Be careful of electrostatic damage
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
13
Other hardware error Replace print head / logic board *2
Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1)*2 / Set destination damage (see 3.3.2)
LED ON*1 (6800)
RAM error *2
Be careful of electrostatic damage
*1:i550 / i850 only *2: i950 only Back to Table of Content
Replace logic board
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
i9100 Error State
Paper feed error
Paper Jam error
No ink error (BK,Y,M,C)
Print head not properly installed
Carriage error
Waste-ink warning
CR error
Light Indicator
Code
2 Orange Blinks
:1) No paper was loaded. 2) During feeding, the paper did not reach the paper-end sensor. 3) During feeding, the paper's bottom edge missing the paper-end sensor. 4) The ASF sensor did not return to its initial 1000 position and the paper-end sensor concluded that there was not paper.(ASF motor may be out of sync.) <Suspect Parts> Paper feed section, Sheet feeder unit, Paper-end Sensor, Logic Board
3 Orange Blinks
1) The paper-end sensor still detects the presence of paper even after 23 inches of paper ejection operation. 2) The ASF sensor did not return to its initial position and the paper-end sensor concluded 1300 that there was no paper. (Out of sync.) 3) During paper feeding abnormal timing caused the paper-end sensor to still detect paper. <Suspect Parts> Paper feed section, paper-end sensor, Logic Board
4 Orange Blinks
1600, 1601,
1) The respective ink tank has run out of ink 1611, (in both the tank and the sponge) <Suspect Parts> Ink 1612, tank 1613
6 Orange Blinks
Printing, cleaning etc. attempted while head is 1401 not properly installed. <Suspect Parts> Print head, Carriage unit.
7 Orange Blinks
1402, 1403, 1405 1485
8 Orange Blinks
The total waste ink count recorded in the 1700 EEPROM exceeded 95% of the Value stipulated as "Full". <Suspect Part> Ink absorber, Logic board
2 toggle blinks Orange/Green
Description
1) The print head temperature (output of the diode sensor in the head) is closed to the threshold. 2) Print head internal EEPROM checksum error. <Suspect Part> Print head
Abnormal carriage encoder signal. <Suspect 5100 part> Encoder film, carriage unit, Logic board, flexible cable.
LF error
3 toggle blinks Orange/Green
6000
Abnormal LF encoder signal. <Suspect Part> Encoder film, carriage unit, Logic board, flexible cable.
Purge sensor error
4 toggle blinks Orange/Green
5C00
At the sensor's ON timing it turns OFF, Green or vice versa. <Suspect Part> Purge unit, Logic board
Abnormal internal temperature error
6 toggle blinks Orange/Green
The Temperature sensor on the logic board is 5400 abnormal (disconnected etc.) <Suspect Part> Logic board
Waste-ink full error
7 toggle blinks Orange/Green
5B00
Abnormal head temperature error
8 toggle blinks Orange/Green
The head temperature (output of the diode 5200 sensor in the head) is close to the threshold. <Suspect Part> Print head, Logic board
EEPROM error
9 toggle blinks Orange/Green
An error occurred while writing to the 6800 EEPROM. Checksum error (at soft power ON) <Suspect Part> Logic board
ROM error
10 toggle blinks Orange/Green
ROM check error (at hard power ON). 6100 Checksum error (at soft power ON) <Suspect Part> Logic board
RAM error
11 toggle blinks Orange/Green
DRAM check error (at hard power ON). 6300 S900/S820 display the error at soft power ON. <Suspect Part> Logic board
Ink sensor error
6500 error
No indication
12 toggle blinks Orange/Green
The waste-ink absorber has reached 100% capacity. <Suspect Part> Ink absorber, Logic board
___
The no-ink indication is given while there is still ink. External noise (light) has affected inr ink sensor. <Suspect Part> Logic board, ink sensor, ink tanks.
___
When the U malfunctions due to an unknown cause, the U makes illegal access and runs aberrantly, resulting in a hardware error. In this case, as the printer cannot continue operations, the printer is powered off. When the printer is powered on the next time, the error is displayed. Eg. One cause on this error may be the head error.
4300 error
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___
___
When the communication between the engine ROM and Photo Direct Printing ROM are not properly conducted, this error will occur. Test the logic board.
i950 Operator Call Error
Orange Flash (Error Code)
Error description
Action
Assembly/Disassembly precaution
Adjustment
2 (1000)
No paper error
Set paper and press RESUME key
3 (1300)
Paper jam error
Remove paper and press RESUME Be careful that spurs do not come off when removing paper E4 key
4 (1601, 1611, 1612, 1613, 1634 *1, 1635 *1)
No ink error
Replace and set ink tank(s)
Be careful of ink stains
6 (1401)
No cartridge error
Install head or replace head/logic board/carriage
Be careful of ink stains / Be careful of electrostatic damage
Set waste ink counter (see 3.2.1.)*1 / Set destination (see 3.3.2)
7 (1403, 1405, 1485 *1)
Cartridge error
Replace head/carriage/logic board
Be careful of ink stains / Be careful of electrostatic damage
Set waste ink counter (see 3.2.1.)*1 / Set destination (see 3.3.2)
8 (1700)
Waste ink full warning
Replace the ink absorber
Be careful of ink stains / Be careful of electrostatic damage
Clear EEPROM (see 3.2.2)
Action Replace code strip/carriage unit/ logic board Replace code wheel / LF encoder unit / logic board Replace purge unit / logic board Replace logic board Replace waste ink absorber / logic board Replace print head / logic board Replace logic board Replace logic board Replace logic board Replace print head / logic board Replace logic board
Assembly/Disassembly precaution Be careful of electrostatic damage / Do not loosen or remove res screws / There must be no grease on code strip Be careful of electrostatic damage / Do not loosen or remove res screws / There must be no grease on code strip Be careful of ink stains / Be careful of electrostatic damage Be careful of electrostatic damage Be careful of ink stains / Be careful of electrostatic damage / Do not loosen or remove res screws Be careful of ink stains / Be careful of electrostatic damage Be careful of electrostatic damage Be careful of electrostatic damage Be careful of electrostatic damage Be careful of ink stains / Be careful of electrostatic damage Be careful of electrostatic damage
Adjustment Apply grease (see 3.2.3) / Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Apply grease (see 3.2.3) / Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Clear EEPROM (see 3.2.2) / Set waste ink counter (see 3.2.1) *2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
*1: i950 only Service Call Error Cyclical Flash (Error Code)
Error description
2 (5100)
CR error
3 (6000)
LF error
4 (5C00) 6 (5400)
Recovery system error Internal temperature error *1
7 (5B00)
Waste ink full error
8 (5200) 9 (6800) 10 (6100) 11 (6300) 13 LED ON*1 (6800) *1:i550 / i850 only *2: i950 only
Head overheating error EEPROM error ROM error *2 RAM error *2 Other hardware error *2 RAM error *2
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S450 -Recovery Errors Indicator Blinking
Error Description code
Probable Cause and Suspected Parts
Paper feed error
Cause: Paper feed does not work even when the paper feed operation is attempted. Suspect: Paper feed section, paper-end sensor, control board.
3 Times in orange *1
Paper jam error
Cause: The paper is not ejected, even when the paper ejection operation is attempted 23 inches. Suspect: Paper feed section, paper-end sensor, control board.
4 Times in orange *1
Out of ink error
Cause: No ink in the respective ink tank (ink compartment and sponge). Suspect: Ink tank.
5 Times in orange *1
Cartridge installation error
Cause: The wrong cartridge (BJ cartridge or scanner cartridge) is installed in the carriage for printing or scanning. Suspect: BJ cartridge, scanner cartridge.
6 Times in orange *1
No-cartridge error
Cause: No cartridge has been installed. Suspect:
Cartridge error
Cause: The cartridge installed is defective. Suspect: BJ cartridge
8 Times in orange *1
Waste-ink warning
Cause: The total waste-ink count recorded in the EEPROM exceeds 95% of the stipulated amount indicating waste-ink full. Suspect: Waste-ink absorber, control board.
9 Times in orange *1
Auto Print Position Adjustment
Cause: Auto head position adjustment problem occurred. Suspect: BJ cartridge, ink tank, printing position sensor, control board, carriage ribbon cable.
2 Times in orange *1
7 Times in orange *1
*1: -recoverable errors are indicated by the specified number of blinks in orange, followed by a long blink in green, repeated. Non -Recoverable Error 1 time orange / green
ROM error
Cause: ROM check failed during initialization. Suspect: ROM, control board
2 time orange / green
RAM error
Cause: RAM check failed during initialization. Suspect: DRAM, MPU, and print controller, control board
3 time orange / green
6800 EEPROM error
Cause: EEPROM cannot be written to properly. Suspect: EEPROM, MPU and print controller, control board
4 time orange / green
5100 Home position error
Cause: The carriage's home position cannot be detected because the home position sensor is faulty (disconnected, etc…) Suspect: Home position sensor, purge unit, carriage motor, paper feed motor, control board, carriage ribbon cable, carriage board, DC cable.
5 time orange / green
5400 Internal temperature sensor error
Cause: The temperature sensor (TH501) on the control board is faulty (disconnected, etc..). Suspect: Thermostat, control board
6 time orange / green
5B00 Waste ink-full error
Cause: The waste-ink absorber reached 100% of the waste-ink capacity. Suspect: Waste- ink absorber, control board. Solution: Reset the EEPROM, replace waste-ink absorber, replace control board.
7 time orange / green
5200 Abnormal print head temperature error
Cause: The print head's temperature is abnormally high. Suspect: BJ cartridge, control board, no ink in ink tank.
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S500, S600, S630, S630N -Recoverable Error Indicator Blink count Orange 2 Blinks
Error Status code Paper Feed error
Orange 3 Blinks
Paper jam error
Orange 4 Blinks
No-ink error
Orange 6 Blinks
BJ cartridge not installed
Orange 7 Blinks
Cartridge error
Orange 8 Blinks
Waste-ink warning
Probable Cause and Faulty Parts
1. No paper was loaded. 2. During feeding, the paper did not reach the paper-end sensor. 3. During feeding. The paper's bottom edge missed the paper-end sensor. 4. The ASF sensor did not return to its initial position and the paper-end sensor concluded tht there was no paper. (ASF motor may be < out of SYNC.)
1. The paper-end sensor still detects the presence of paper even after 23 inches of paper ejection operation. 2. The ASF sensor did not return to its initial position and the paper-end sensor concluded that there was no paper. (Out of sync.) 3. During paper feeding abnormal timing caused the paper-end sensor to sill detect paper. <Suspect>
The respective ink tank has fun out of ink (in the tank and sponge). <Suspect> In tank.
Since there is not BJ cartridge (print head) installed, the printing and suction that were required could not be executed. <Suspect> BJ cartridge, Carriage unit
1. The print head temperature (output value of the head's internal diode sensor) exceeded the threshold. 2. BJ cartridge EEPROM's checksum <Suspect Part> BJ cartridge
The total waste ink count recorded in the EEPROM exceeded 95% of the "Full" stipulated value. <Suspected Part> Waste ink absorber, Control board
-Unresolvable Errors Orange/ Green 2 toggles blinks Orange/ Green 3 toggles blinks Orange/ Green 4 toggle blinks Orange/ Green 6 toggle blinks Orange/ Green 7 toggle blinks
5100 CR error 6000 LF error (S600 / S630) 5C00 Purge sensor error 5400 Abnormal internal temperature error 5B00 Waste ink full error
The carriage's encoder signal is abnormal. <Suspect Part> Encoder film, Carriage unit, control board, flex cable.
Abnormal LF encoder signal. <Suspect Part> Encoder film, paper feed unit, control board,
At the sensor's ON timing. It turns Off. Or vice versa <Suspect Part> Purge unit, control board.
The temperature sensor (TH401) on the control board is abnormal (disconnected, etc.). <Suspect Part> Control part.
The waste ink absorber has reach 100% of the waste ink capacity. <Suspect part> Waste ink absorber, control board.
Orange/ Green 8 toggle blinks Orange/ Green 9 toggle blinks Orange/ light
5200 Abnormal head temperature error
The print head temperature (output of the diode sensor in the head) is close to the threshold. <Suspect part> BJ cartridge (print head). Control board 6800 EEPROM error
An error occurred during the writing to the EEPROM. Checksum error (at soft power ON). <Suspect part> Control board.
Error at DRAM check (at hard power ON). Ink sensor error <Suspect part> Control board
Internal Error Ink sensor error No indications
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No-ink indication is given while there is still ink. External noise (light) has affected the ink sensor. <Suspect part> Control board, ink sensor, ink tank.
S520 Error State
Paper feed error
Paper Jam error
No ink error (BK,Y,M,C)
Print head not properly installed
Light Indicator
2 Orange Blinks
3 Orange Blinks
4 Orange Blinks
6 Orange Blinks
Code
Description
1000
:1) No paper was loaded. 2) During feeding, the paper did not reach the paper-end sensor. 3) During feeding, the paper's bottom edge missing the paper-end sensor. 4) The ASF sensor did not return to its initial position and the paper-end sensor concluded that there was not paper.(ASF motor may be out of sync.) <Suspect Parts> Paper feed section, Sheet feeder unit, Paper-end Sensor, Logic Board
1300
1) The paper-end sensor still detects the presence of paper even after 23 inches of paper ejection operation. 2) The ASF sensor did not return to its initial position and the paper-end sensor concluded that there was no paper. (Out of sync.) 3) During paper feeding abnormal timing caused the paper-end sensor to still detect paper. <Suspect Parts> Paper feed section, paper-end sensor, Logic Board
1600, 1601,
1) The respective ink tank has run out of ink 1611, 1612, (in both the tank and the sponge) <Suspect Parts> Ink tank 1613
1401
Printing, cleaning etc. attempted while head is not properly installed. <Suspect Parts> Print head, Carriage unit.
1) The print head temperature (output of the 1402, 1403, diode sensor in the head) is closed to the threshold. 2) 1405 1485 Print head internal EEPROM checksum error. <Suspect Part> Print head
Carriage error
7 Orange Blinks
Waste-ink warning
8 Orange Blinks
1700
The total waste ink count recorded in the EEPROM exceeded 95% of the Value stipulated as "Full". <Suspect Part> Ink absorber, Logic board
2 toggle blinks Orange/Green
5100
Abnormal carriage encoder signal. <Suspect part> Encoder film, carriage unit, Logic board, flexible cable.
CR error
6000
Abnormal LF encoder signal. <Suspect Part> Encoder film, carriage unit, Logic board, flexible cable.
5C00
At the sensor's ON timing it turns OFF, Green or vice versa. <Suspect Part> Purge unit, Logic board
6 toggle blinks Orange/Green
5400
The Temperature sensor on the logic board is abnormal (disconnected etc.) <Suspect Part> Logic board
Waste-ink full error
7 toggle blinks Orange/Green
5B00
The waste-ink absorber has reached 100% capacity. <Suspect Part> Ink absorber, Logic board
Abnormal head temperature error
8 toggle blinks Orange/Green
5200
The head temperature (output of the diode sensor in the head) is close to the threshold. <Suspect Part> Print head, Logic board
EEPROM error
9 toggle blinks Orange/Green
6800
An error occurred while writing to the EEPROM. Checksum error (at soft power ON) <Suspect Part> Logic board
ROM error
10 toggle blinks Orange/Green
6100
ROM check error (at hard power ON). Checksum error (at soft power ON) <Suspect Part> Logic board
RAM error
11 toggle blinks Orange/Green
6300
DRAM check error (at hard power ON). S900/S820 display the error at soft power ON. <Suspect Part> Logic board
___
The no-ink indication is given while there is still ink. External noise (light) has affected inr ink sensor. <Suspect Part> Logic board, ink sensor, ink tanks.
___
When the U malfunctions due to an unknown cause, the U makes illegal access and runs aberrantly, resulting in a hardware error. In this case, as the printer cannot continue operations, the printer is powered off. When the printer is powered on the next time, the error is displayed. Eg. One cause on this error may be the head error.
LF error
3 toggle blinks Orange/Green
Purge sensor error
4 toggle blinks Orange/Green
Abnormal internal temperature error
Ink sensor error
6500 error
No indication
12 toggle blinks Orange/Green
4300 error
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___
___
When the communication between the engine ROM and Photo Direct Printing ROM are not properly conducted, this error will occur. Test the logic board.
S530D -Recoverable Error Indicator Blink Error Status code count Orange 2 blinks 1000 Paper feed error Orange 3 blinks
1300 Paper jam error
Orange 4 blinks
1601 No ink error BK 1611 No-ink error Y 1612 No-ink error M 1613 No-ink error C 1401 BJ cartridge not installed 1402 Cartridge error 1403 1405 1485 1700 Waste-ink warning
Orange 6 blinks Orange 7 blinks
Orange 8 blinks
-Unresolvable Errors Orange/ Green 2 5100 CR error toggle blinks Orange/ Green 4 5C00 Purge sensor error toggle blinks Orange/ Green 6 5400 Abnormal internal toggle blinks temperature error Orange/ Green 7 5B00 Waste ink full error toggle blinks Orange/ Green 8 5200 Abnormal head toggle blinks temperature error Orange/ Green 9 6800 EEPROM error toggle blinks Orange Light RAM error Back to Table of Content
Probable Cause and Faulty Parts Paper feed section, Sheet feeder unit, Paper-end sensor, Logic board Paper feed section, Paper-end sensor, Logic board Ink tank
Print head, Carriage unit Print head, Logic board
Waste ink absorber, Logic board
Encoder film, carriage unit, Logic board, Carriage ribbon cable. Purge unit, Logic board Logic board Ink absorber, Logic board Print head, Logic board Logic board Logic board
S750 Error State
Paper feed error
Light Indicator
2 Orange Blinks
Code
Description
1000
:1) No paper was loaded. 2) During feeding, the paper did not reach the paper-end sensor. 3) During feeding, the paper's bottom edge missing the paper-end sensor. 4) The ASF sensor did not return to its initial position and the paper-end sensor concluded that there was not paper.(ASF motor may be out of sync.) <Suspect Parts> Paper feed section, Sheet feeder unit, Paper-end Sensor, Logic Board
Paper Jam error
3 Orange Blinks
1300
1) The paper-end sensor still detects the presence of paper even after 23 inches of paper ejection operation. 2) The ASF sensor did not return to its initial position and the paper-end sensor concluded that there was no paper. (Out of sync.) 3) During paper feeding abnormal timing caused the paper-end sensor to still detect paper. <Suspect Parts> Paper feed section, paper-end sensor, Logic Board
No ink error (BK,Y,M,C)
4 Orange Blinks
1600, 1601, 1611, 1612, 1613
1) The respective ink tank has run out of ink (in both the tank and the sponge) <Suspect Parts> Ink tank
Printing, cleaning etc. attempted while head is not properly installed. <Suspect Parts> Print head, Carriage unit.
Print head not properly installed
6 Orange Blinks
1401
Carriage error
7 Orange Blinks
1402, 1403, 1405 1485
Waste-ink warning
8 Orange Blinks
1700
The total waste ink count recorded in the EEPROM exceeded 95% of the Value stipulated as "Full". <Suspect Part> Ink absorber, Logic board
CR error
2 toggle blinks Orange/Green
5100
Abnormal carriage encoder signal. <Suspect part> Encoder film, carriage unit, Logic board, flexible cable.
LF error
3 toggle blinks Orange/Green
6000
Abnormal LF encoder signal. <Suspect Part> Encoder film, carriage unit, Logic board, flexible cable.
Purge sensor error
4 toggle blinks Orange/Green
5C00
At the sensor's ON timing it turns OFF, Green or vice versa. <Suspect Part> Purge unit, Logic board
Abnormal internal temperature error
6 toggle blinks Orange/Green
5400
The Temperature sensor on the logic board is abnormal (disconnected etc.) <Suspect Part> Logic board
Waste-ink full error
7 toggle blinks Orange/Green
5B00
The waste-ink absorber has reached 100% capacity. <Suspect Part> Ink absorber, Logic board
Abnormal head temperature error
8 toggle blinks Orange/Green
5200
The head temperature (output of the diode sensor in the head) is close to the threshold. <Suspect Part> Print head, Logic board
EEPROM error
9 toggle blinks Orange/Green
6800
An error occurred while writing to the EEPROM. Checksum error (at soft power ON) <Suspect Part> Logic board
ROM error
10 toggle blinks Orange/Green
6100
ROM check error (at hard power ON). Checksum error (at soft power ON) <Suspect Part> Logic board
1) The print head temperature (output of the diode sensor in the head) is closed to the threshold. 2) Print head internal EEPROM checksum error. <Suspect Part> Print head
RAM error
Ink sensor error
11 toggle blinks Orange/Green
6300
DRAM check error (at hard power ON). S900/S820 display the error at soft power ON. <Suspect Part> Logic board
No indication
___
The no-ink indication is given while there is still ink. External noise (light) has affected inr ink sensor. <Suspect Part> Logic board, ink sensor, ink tanks.
6500 error
12 toggle blinks Orange/Green
___
When the U malfunctions due to an unknown cause, the U makes illegal access and runs aberrantly, resulting in a hardware error. In this case, as the printer cannot continue operations, the printer is powered off. When the printer is powered on the next time, the error is displayed. Eg. One cause on this error may be the head error.
4300 error
___
___
When the communication between the engine ROM and Photo Direct Printing ROM are not properly conducted, this error will occur. Test the logic board.
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S820, S820D Error State
Paper feed error
Light Indicator
2 Orange Blinks
Code
1000
:1) No paper was loaded. 2) During feeding, the paper did not reach the paper-end sensor. 3) During feeding, the paper's bottom edge missing the paper-end sensor. 4) The ASF sensor did not return to its initial position and the paper-end sensor concluded that there was not paper.(ASF motor may be out of sync.) <Suspect Parts> Paper feed section, Sheet feeder unit, Paper-end Sensor, Logic Board
1) The paper-end sensor still detects the presence of paper even after 23 inches of paper ejection operation. 2) The ASF sensor did not return to its initial position and the paper-end sensor concluded that there was no paper. (Out of sync.) 3) During paper feeding abnormal timing caused the paper-end sensor to still detect paper. <Suspect Parts> Paper feed section, paper-end sensor, Logic Board
Paper Jam error
3 Orange Blinks
No ink error (BK,Y,M,C)
4 Orange Blinks
Print head not properly installed
6 Orange Blinks
1401
Carriage error
7 Orange Blinks
1402, 1403, 1405 1485
Waste-ink warning
8 Orange Blinks
1700
The total waste ink count recorded in the EEPROM exceeded 95% of the Value stipulated as "Full". <Suspect Part> Ink absorber, Logic board
CR error
2 toggle blinks Orange/Green
5100
Abnormal carriage encoder signal. <Suspect part> Encoder film, carriage unit, Logic board, flexible cable.
LF error
3 toggle blinks Orange/Green
6000
Abnormal LF encoder signal. <Suspect Part> Encoder film, carriage unit, Logic board, flexible cable.
Purge sensor error
4 toggle blinks Orange/Green
5C00
At the sensor's ON timing it turns OFF, Green or vice versa. <Suspect Part> Purge unit, Logic board
Abnormal internal temperature error
6 toggle blinks Orange/Green
5400
The Temperature sensor on the logic board is abnormal (disconnected etc.) <Suspect Part> Logic board
Waste-ink full error
7 toggle blinks Orange/Green
5B00
The waste-ink absorber has reached 100% capacity. <Suspect Part> Ink absorber, Logic board
Abnormal head temperature error
8 toggle blinks Orange/Green
5200
The head temperature (output of the diode sensor in the head) is close to the threshold. <Suspect Part> Print head, Logic board
EEPROM error
9 toggle blinks Orange/Green
6800
An error occurred while writing to the EEPROM. Checksum error (at soft power ON) <Suspect Part> Logic board
ROM error
10 toggle blinks Orange/Green
6100
ROM check error (at hard power ON). Checksum error (at soft power ON) <Suspect Part> Logic board
RAM error
11 toggle blinks Orange/Green
6300
DRAM check error (at hard power ON). S900/S820 display the error at soft power ON. <Suspect Part> Logic board
No indication
___
The no-ink indication is given while there is still ink. External noise (light) has affected inr ink sensor. <Suspect Part> Logic board, ink sensor, ink tanks.
Ink sensor error
1300
Description
1) The respective ink tank has run out of ink (in both the tank and 1600, 1601, 1611, 1612, the sponge) <Suspect 1613 Parts> Ink tank
Printing, cleaning etc. attempted while head is not properly installed. <Suspect Parts> Print head, Carriage unit.
1) The print head temperature (output of the diode sensor in the head) is closed to the threshold. 2) Print head internal EEPROM checksum error. <Suspect Part> Print head
6500 error
12 toggle blinks Orange/Green
___
When the U malfunctions due to an unknown cause, the U makes illegal access and runs aberrantly, resulting in a hardware error. In this case, as the printer cannot continue operations, the printer is powered off. When the printer is powered on the next time, the error is displayed. Eg. One cause on this error may be the head error.
4300 error
___
___
When the communication between the engine ROM and Photo Direct Printing ROM are not properly conducted, this error will occur. Test the logic board.
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S820MG, S830D Error State
Light Indicator
Code
Description
:1) No paper was loaded. 2) During feeding, the paper did not reach the paper-end sensor. 3) During feeding, the paper's bottom edge missing the paper-end sensor. 4) The ASF sensor did not return to its initial position and the paper-end sensor concluded that there was not paper.(ASF motor may be out of sync.) <Suspect Parts> Paper feed section, Sheet feeder unit, Paper-end Sensor, Logic Board
Paper feed error
2 Orange Blinks
1000
Paper Jam error
3 Orange Blinks
1300
No ink error (BK,Y,M,C)
4 Orange Blinks
Print head not properly installed
6 Orange Blinks
Carriage error
7 Orange Blinks
Waste-ink warning
8 Orange Blinks
1700
The total waste ink count recorded in the EEPROM exceeded 95% of the Value stipulated as "Full". <Suspect Part> Ink absorber, Logic board
CR error
2 toggle blinks Orange/Green
5100
Abnormal carriage encoder signal. <Suspect part> Encoder film, carriage unit, Logic board, flexible cable.
LF error
3 toggle blinks Orange/Green
6000
Abnormal LF encoder signal. <Suspect Part> Encoder film, carriage unit, Logic board, flexible cable.
Purge sensor error
4 toggle blinks Orange/Green
5C00
At the sensor's ON timing it turns OFF, Green or vice versa. <Suspect Part> Purge unit, Logic board
Abnormal internal temperature error
6 toggle blinks Orange/Green
5400
The Temperature sensor on the logic board is abnormal (disconnected etc.) <Suspect Part> Logic board
Waste-ink full error
7 toggle blinks Orange/Green
5B00
The waste-ink absorber has reached 100% capacity. <Suspect Part> Ink absorber, Logic board
Abnormal head temperature error
8 toggle blinks Orange/Green
5200
The head temperature (output of the diode sensor in the head) is close to the threshold. <Suspect Part> Print head, Logic board
EEPROM error
9 toggle blinks Orange/Green
6800
An error occurred while writing to the EEPROM. Checksum error (at soft power ON) <Suspect Part> Logic board
ROM error
10 toggle blinks Orange/Green
6100
ROM check error (at hard power ON). Checksum error (at soft power ON) <Suspect Part> Logic board
RAM error
11 toggle blinks Orange/Green
6300
DRAM check error (at hard power ON). S900/S820 display the error at soft power ON. <Suspect Part> Logic board
No indication
___
The no-ink indication is given while there is still ink. External noise (light) has affected inr ink sensor. <Suspect Part> Logic board, ink sensor, ink tanks.
Ink sensor error
1) The paper-end sensor still detects the presence of paper even after 23 inches of paper ejection operation. 2) The ASF sensor did not return to its initial position and the paper-end sensor concluded that there was no paper. (Out of sync.) 3) During paper feeding abnormal timing caused the paper-end sensor to still detect paper. <Suspect Parts> Paper feed section, paper-end sensor, Logic Board
1) The respective ink tank has run out of ink (in both the tank and 1600, 1601, the sponge) <Suspect 1611, 1612, 1613 Parts> Ink tank 1401
Printing, cleaning etc. attempted while head is not properly installed. <Suspect Parts> Print head, Carriage unit.
1) The print head temperature (output of the diode sensor in the 1402, 1403, 1405 head) is closed to the threshold. 2) Print head internal EEPROM checksum 1485 error. <Suspect Part> Print head
6500 error
12 toggle blinks Orange/Green
___
When the U malfunctions due to an unknown cause, the U makes illegal access and runs aberrantly, resulting in a hardware error. In this case, as the printer cannot continue operations, the printer is powered off. When the printer is powered on the next time, the error is displayed. Eg. One cause on this error may be the head error.
4300 error
___
___
When the communication between the engine ROM and Photo Direct Printing ROM are not properly conducted, this error will occur. Test the logic board.
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S900, S9000 Error State
Paper feed error
Light Indicator
2 Orange Blinks
Code
Description
1000
:1) No paper was loaded. 2) During feeding, the paper did not reach the paper-end sensor. 3) During feeding, the paper's bottom edge missing the paper-end sensor. 4) The ASF sensor did not return to its initial position and the paper-end sensor concluded that there was not paper.(ASF motor may be out of sync.) <Suspect Parts> Paper feed section, Sheet feeder unit, Paper-end Sensor, Logic Board
Paper Jam error
3 Orange Blinks
1300
1) The paper-end sensor still detects the presence of paper even after 23 inches of paper ejection operation. 2) The ASF sensor did not return to its initial position and the paper-end sensor concluded that there was no paper. (Out of sync.) 3) During paper feeding abnormal timing caused the paper-end sensor to still detect paper. <Suspect Parts> Paper feed section, paper-end sensor, Logic Board
No ink error (BK,Y,M,C)
4 Orange Blinks
1600, 1601, 1611, 1612, 1613
1) The respective ink tank has run out of ink (in both the tank and the sponge) <Suspect Parts> Ink tank
Print head not properly installed
6 Orange Blinks
1401
Carriage error
7 Orange Blinks
1402, 1403, 1405 1485
Waste-ink warning
8 Orange Blinks
1700
The total waste ink count recorded in the EEPROM exceeded 95% of the Value stipulated as "Full". <Suspect Part> Ink absorber, Logic board
CR error
2 toggle blinks Orange/Green
5100
Abnormal carriage encoder signal. <Suspect part> Encoder film, carriage unit, Logic board, flexible cable.
LF error
3 toggle blinks Orange/Green
6000
Abnormal LF encoder signal. <Suspect Part> Encoder film, carriage unit, Logic board, flexible cable.
Purge sensor error
4 toggle blinks Orange/Green
5C00
At the sensor's ON timing it turns OFF, Green or vice versa. <Suspect Part> Purge unit, Logic board
Abnormal internal temperature error
6 toggle blinks Orange/Green
5400
The Temperature sensor on the logic board is abnormal (disconnected etc.) <Suspect Part> Logic board
Waste-ink full error
7 toggle blinks Orange/Green
5B00
The waste-ink absorber has reached 100% capacity. <Suspect Part> Ink absorber, Logic board
Abnormal head temperature error
8 toggle blinks Orange/Green
5200
The head temperature (output of the diode sensor in the head) is close to the threshold. <Suspect Part> Print head, Logic board
EEPROM error
9 toggle blinks Orange/Green
6800
An error occurred while writing to the EEPROM. Checksum error (at soft power ON) <Suspect Part> Logic board
ROM error
10 toggle blinks Orange/Green
6100
ROM check error (at hard power ON). Checksum error (at soft power ON) <Suspect Part> Logic board
RAM error
11 toggle blinks Orange/Green
6300
DRAM check error (at hard power ON). S900/S820 display the error at soft power ON. <Suspect Part> Logic board
No indication
___
The no-ink indication is given while there is still ink. External noise (light) has affected ink sensor. <Suspect Part> Logic board, ink sensor, ink tanks.
Ink sensor error
Printing, cleaning etc. attempted while head is not properly installed. <Suspect Parts> Print head, Carriage unit.
1) The print head temperature (output of the diode sensor in the head) is closed to the threshold. 2) Print head internal EEPROM checksum error. <Suspect Part> Print head
6500 error
12 toggle blinks Orange/Green
___
When the U malfunctions due to an unknown cause, the U makes illegal access and runs aberrantly, resulting in a hardware error. In this case, as the printer cannot continue operations, the printer is powered off. When the printer is powered on the next time, the error is displayed. Eg. One cause on this error may be the head error.
4300 error
___
___
When the communication between the engine ROM and Photo Direct Printing ROM are not properly conducted, this error will occur. Test the logic board.
Back to Table of Content
BJC-8000 BJC-8200 BJC-85, BJC-85W i320 i470D I550 i560 i70 I850 i9100 I950 S450 S500 S520 S530D S600 S630 S630N S750 S800 S820 S820D S820MG S830D S900 S9000
BJ-200 ERROR
Paper pick-up error Paper jam Carriage control error Cleaning error Temperature Sensor error ROM/RAM error Back to Table of Content
POWER
ON LINE
HS
HQ
ERROR
BEEPER
___ ___ ___ ___ ___ ___
___ ___ Flashing Flashing Flashing Flashing
___ ___ Flashing Flashing Flashing Flashing
___ ___ Flashing Flashing Flashing Flashing
Lit Lit Lit Lit Lit Lit
Three beeps Four beeps Three beeps Four beeps Five beeps Six beeps
BJ-200e, BJ-200ex ERROR Paper pick-up error Paper jam Carriage control error Cleaning error Temperature Sensor error ROM/RAM error ROM unmatch Back to Table of Content
POWER
ON LINE
HS
HQ
ERROR
BEEPER
___ ___ ___ ___ ___ ___ ___
___ ___ Flashing Flashing Flashing Flashing ___
___ ___ Flashing Flashing Flashing Flashing ___
___ ___ Flashing Flashing Flashing Flashing ___
Lit Lit Lit Lit Lit Lit Lit
Three beeps Four beeps Three beeps Four beeps Five beeps Six beeps ___
BJ-30, BJC-70 ERROR STATE
CODE
BEEP
Paper pickup error
E1
2x
Occurs when the paper cannot be fed properly.
Paper jam error
E2
2x
Occurs when the paper sensor detects a paper longer than 20 inches.
BJ cartridge installation error
E6
2x
Occurs when the printer does not detect the BJ cartridge. (A bad printhead is possible.)
BJ cartridge mis-match error
E8
2x
Occurs when a color BJ cartridge is installed or when the black BJ cartridge is not recognized. Install or replace a BC-10.
Waste ink absorber warning
C1
2x
Occurs when the remaining capacity of the absorber is 1%. Press ON LINE to resume. F14 error may occur soon.
Low battery warning
C5
2x
Occurs when the input voltage is 11.1 to 11.8 VDC. Normal voltage is 13VDC +2.5VDC 1.5VDC.
C 6 / Bk Blinks
2x
Occurs when the cartridge is in the replacement mode for 5 minutes or longer.
Bk Blinks
2x
Displayed when ink low warning function is enabled. Occurs when the calculated ink consumption exceeds the maximum value in EEPROM. The cartridge may be out of ink. Replace the ink cartridge and reset the ink low warning by pressing the MENU button once.
Fc
5 seconds
Occurs when battery power is low.
ROM error RAM error EEPROM error
F 1A F 1b F 1C
5 seconds 5 seconds 5 seconds
Occurs when the result of the ROM check during the initializing operation fails. Occurs when the result of the RAM check during the initializing operation fails. Occurs when data cannot be written into the EEPROM.
Home position sensor error
F1
5 seconds
Occurs when the home position cannot be detected.
Print position correction error
F3
5 seconds
Occurs when the print position correction cannot be detected. (Irregularity in the carriage movement.)
Low battery error (w/AC adapter)
Fc
5 seconds
Occurs when the input voltage is incorrect. (The power adapter or battery may be bad.)
Internal temperature sensor error
F 11
5 seconds
Occurs when the temperature sensor's reading on the logic board is abnormal. (A bad printhead is possible.)
Abnormal temperature rise
F 12
5 seconds
Occurs when the temperature of the diode sensor in the BJ cartridge head exceeds the prescribed level. (A bad printhead is possible.)
No head installation error
F 13
5 seconds
Occurs when the printer does not detect the cartridge in a position other than BJ cartridge removal position. (A bad printhead is possible.)
Waste ink full error
F 14
5 seconds
Occurs when the "total waste ink amount" recorded by the EEPROM exceeds the prescribed limit. Waste ink absorber pad may need to be replaced and the counter needs to be reset.
Cartridge leave warning
Ink low warning
Low battery error (w/battery)
Back to Table of Content
DESCRIPTION
BJ-300, BJ-330 Back to Table of Content
BJC-2000, BJC-2010 Error Condition
Error Indication
Error Code
Paper feed Cover open Paper jam
The printer is out of paper. The printer's front cover is open. A paper jam has occurred.
___ ___ ___
No cartridge
A BJ cartridge error occurred. Install the BJ cartridge properly and close the printer's front cover.
___
Head mismatch
An incorrect cartridge is installed in the printer
___
Home position error
An error that possibly requires a service call has occurred.
5000
Carriage control error
An error that possibly requires a service call has occurred.
5100
Head temperature (sensor ) error
An error that possibly requires a service call has occurred.
5200
Printer temperature sensor error
An error that possibly requires a service call has occurred.
5400
An error that possibly requires a service call has occurred.
5600
The used ink tank is full
___
An error that possibly requires a service call has occurred.
5C00
An error that possibly requires a service call has occurred.
5210
No cartridge error Waste ink full error Purging operation error Scanner cartridge error Back to Table of Content
BJC-210 State paper pick-up error Paper jam ROM error RAM error BJ cartridge displaced error Home position error Waste ink full error Temperature sensor error Print position correction error Cleaning error Back to Table of Content
Power On On Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks
Error On On Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks
Beeper Once Twice Once Twice 3 times 4 times 5 times 6 times 7 times 10 times
BJC-240 State Paper pick-up error Paper jam ROM error RAM error BJ cartridge-out error Home position error Waste ink full error Temperature sensor error Print position correction error Cleaning error Back to Table of Content
Power/Error Light orange Light orange Blinks orange and green alternately Blinks orange and green alternately Blinks orange and green alternately Blinks orange and green alternately Blinks orange and green alternately Blinks orange and green alternately Blinks orange and green alternately Blinks orange and green alternately
Beeper Once Twice Once Twice 3 times 4 times 5 times 6 times 7 times 10 times
BJC-4000 STATE POWER ON LINE Paper pick-up error ON ___ Paper jam ON ___ Carriage control error ON Blink Cleaning error ON Blink Temperature sensor error ON Blink BJ cartridge displaced error ON ___ ROM/RAM error ON Blink Waste ink full error* ON Blink Head temperature error ON Blink Head temperature sensor error ON Blink * For some ROM/RAM errors, error display is impossible Back to Table of Content
HS
HQ
ERROR
BEEPER
___ ___ Blink Blink Blink Blink Blink ___ ___ ___
___ ___ Blink Blink Blink Blink Blink ___ ___ ___
ON ON ON ON ON ON ON ON ON ON
3 times 4 times 3 times 4 times 5 times 5 times 6 times 7 times 8 times 10 times
BJC-4100 STATE Paper pick-up error Paper jam RAM error ROM error BJ cartridge displaced error Home position error Waste ink full error Temperature sensor error Print position correction error Head temperature error Head temperature sensor error Cleaning error Back to Table of Content
POWER
ERROR
BEEPER
___ ___ Blink Blink Blink Blink Blink Blink Blink Blink Blink Blink
ON ON Blink Blink Blink Blink Blink Blink Blink Blink Blink Blink
Once Twice Once Twice 3 times 4 times 5 times 6 times 7 times 8 times 9 times 10 times
BJC-4200 STATE Paper pick-up error Paper jam ROM error RAM error BJ cartridge displaced error Home position error Waste ink full error Temperature sensor error Print position correction error Head temperature error Head temperature sensor error Cleaning error Back to Table of Content
POWER/ERROR
BEEPER
Orange Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange
Once Twice Once Twice 3 times 4 times 5 times 6 times 7 times 8 times 9 times 10 times
BJC-4300 STATE Paper pick-up error Paper jam Cartridge mode mismatch ROM error RAM error Cartridge displaced error Home position error Waste ink full error Temperature sensor error Print position correction error Head temperature error Head temperature sensor error Cleaning error Scanner cartridge displaced error Back to Table of Content
POWER/ERROR
BEEPER
Orange Orange Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange
Once Twice 5 times Once Twice 3 times 4 times 5 times 6 times 7 times 8 times 9 times 10 times 11 times
BJC-4550 STATE Paper pick-up error Paper jam ROM error RAM error BJ cartridge displacement error Home Position error Waste ink full error Temperature sensor error Printing position correction error Head temperature error Head temperature sensor error Cleaning error Back to Table of Content
POWER ON ON Blink Blink Blink Blink Blink Blink Blink Blink Blink Blink
ERROR ON ON Blink Blink Blink Blink Blink Blink Blink Blink Blink Blink
BEEPER Once Twice Once Twice 3 times 4 times 5 times 6 times 7 times 8 times 9 times 10 times
BJC-50 Recoverable by customer
Error Condition Paper Pick-up error Paper Delivery error BJ cartridge check Cartridge mis-match No battery error Low battery error Failed manual feeding warning Ink low warning * Cartridge replacement compulsory Completion error Low battery warning Waste ink warning Failed battery warning
Error LED
Power LED
Beeper
Light Light Light Light Light Light Blinks Blinks Blinks
Light Light Light Light Light Light Light Light Light
1 times 2 times 3 times 4 times 6 times Long, then short 1 time 2 times 3 times
Blinks Blinks Blinks
Light Light Light
4 times 5 times 6 times
Unrecoverable by customer ROM error Blinks Blinks 1 time RAM error Blinks Blinks 2 times No BJ head error Blinks Blinks 3 times HP sensor error Blinks Blinks 4 times Waste ink full error Blinks Blinks 5 times Internal temperature error Blinks Blinks 6 times Print position detection error Blinks Blinks 7 times Abnormal temperature rise Blinks Blinks 8 times EEPROM error Blinks Blinks 11 times Failed recharge curcuit error Blinks Blinks 12 times * Ink low warnint is enabled only when the ink low warning selection is set to on. For details on the countermeasures when the above erros occurs refer to Part 5: 5. TROUBLESHOOTING (page 5-5). Return to Table of Content
BJC-500, BJC-5100 Error State
Light Indicator
Beep
Paper feed / paper jam error
Orange lights ON
2x
Left-head recognition error
Orange lights ON
3x
Right-head recognition error
Orange lights ON
4x
High head temperature warning
Orange lights ON
5x
Waste ink full warning
Orange lights ON
6x
Home position error
Blinks in green once and orange twice
7x
Cleaning error
Blinks in green once and orange 3 times
7x
Sheet feeder error
Blinks in green once and orange 4 times
7x
Temperature sensor error
Blinks in green once and orange 5 times
7x
Waste ink full error
Blinks in green once and orange 6 times
7x
Head temperature error
Blinks in green once and orange 7 times
7x
Sub-heater error
Blinks in green once and orange 8 times
7x
BJ cartridge not found error
Blinks in green once and orange 9 times
7x
EEPROM error
Blinks in green once and orange 10 times
7x
ROM error
Blinks in green once and orange 11 times
7x
RAM error Back to Table of Content
Blinks in green once and orange 12 times
7x
Description Occurs when paper is not fed or ejected properly. Left side BJ cartridge failure or incompatible BJ cartridge. Right side BJ cartridge failure or incompatible BJ cartridge. The head temperature is too high. Let the printer cool down for a while and then press the RESUME button. A bad head is possible. The total waste ink amount recorded by the EEPROM is approaching the specified limit. The home position of the carriage cannot be detected. The head cleaning or capping detection at the capping position is irregular. The initial position of the pick-up roller cannot be detected. The temperature sensor's reading on the logic board is irregular. The total waste ink amount recorded by the EEPROM has exceeded the specified limit. The temperature in the BJ cartridge had exceeded the specified limit. A bad printhead is possible. The sub-heater in the BJ cartridge is not operating properly. A bad printhead is possible. The printer cannot detect the BJ cartridge. A bad printhead is possible. Occurs when the EEPROM checking function fails during every process. Occurs when the ROM check during the initializing operation fails.
Occurs when the RAM check during the initializing operation fails.
BJC-5000, BJC-5100 Error State
Light Indicator
Beep
Description
Paper feed / paper jam error
Orange lights ON
2x
Occurs when paper is not fed or ejected properly.
Left-head recognition error
Orange lights ON
3x
Left side BJ cartridge failure or incompatible BJ cartridge.
Right-head recognition error
Orange lights ON
4x
Right side BJ cartridge failure or incompatible BJ cartridge.
High head temperature warning
Orange lights ON
5x
The head temperature is too high. Let the printer cool down for a while and then press the RESUME button. A bad head is possible.
Waste ink full warning
Orange lights ON
6x
The total waste ink amount recorded by the EEPROM is approaching the specified limit.
Home position error
Blinks in green once and orange twice
7x
The home position of the carriage cannot be detected.
Cleaning error
Blinks in green once and orange 3 times
7x
The head cleaning or capping detection at the capping position is irregular.
Sheet feeder error
Blinks in green once and orange 4 times
7x
The initial position of the pick-up roller cannot be detected.
Temperature sensor error
Blinks in green once and orange 5 times
7x
The temperature sensor's reading on the logic board is irregular.
Waste ink full error
Blinks in green once and orange 6 times
7x
The total waste ink amount recorded by the EEPROM has exceeded the specified limit.
Head temperature error
Blinks in green once and orange 7 times
7x
The temperature in the BJ cartridge had exceeded the specified limit. A bad printhead is possible.
Sub-heater error
Blinks in green once and orange 8 times
7x
The sub-heater in the BJ cartridge is not operating properly. A bad printhead is possible.
BJ cartridge not found error
Blinks in green once and orange 9 times
7x
The printer cannot detect the BJ cartridge. A bad printhead is possible.
EEPROM error
Blinks in green once and orange 10 times
7x
Occurs when the EEPROM checking function fails during every process.
ROM error
Blinks in green once and orange 11 times
7x
Occurs when the ROM check during the initializing operation fails.
RAM error
Blinks in green once and orange 12 times
7x
Occurs when the RAM check during the initializing operation fails.
Back to Table of Content
BJC-55 Error Conditions Paper pick-up error Paper delivery error BJ cartridge check Cartridge mis-match No battery error Low battery error Failed manual feeding warning Ink low warning* Cartridge replacement compulsory completion error
ERROR LED (Orange)
POWER LED (Green)
Beeper
Light Light Light Light Light Light Blinks Blinks
Light Light Light Light Light Light Light Light
1 time 2 times 3 times 4 times 6 times Long, then Short 1 time 2 times
Blinks
Light
3 times
Low battery warning Blinks Light Waste ink warning Blinks Light Failed battery warning Blinks Light ROM error Blinks Blinks RAM error Blinks Blinks No BJ head error Blinks Blinks HP sensor error Blinks Blinks Waste ink full error Blinks Blinks Internal temperature error Blinks Blinks Print position detection error Blinks Blinks Abnormal temperature rise Blinks Blinks EEPROM error Blinks Blinks Failed recharge circuit error Blinks Blinks *Ink low warning is enabled only when the ink low warning selection is set to ON. For on the countermeasures when the above errors occur, Back to Table of Content
4 times 5 times 6 times 1 time 2 times 3 times 4 times 5 times 6 times 7 times 8 times 11 times 12 times
BJC-600, BJC-600e (-recoverable error) Condition Power ERROR ON LINE COLOR (BK) HQ ( C ) BK ( M ) PLAIN PAPER ( Y ) Paper out / paper jam error … • … … … … … waste ink warning … • … … … … … Ink cartridge check … • … The corresponding LED blinks. (Non- -recoverable errors) Carriage error … O … … … … … Home Position sensor error … O … … … … … Encoder error … O … … … … … Recovery operation error … O … … … … • Paper feed motor error … O … … … … • CSF sensor error … O … … … … • Internal temperature error … O … … … … • Waste ink full error … O … … … • … (*1) ROM error … O … • … … … (*1) RAM error … O … • … … • GA (Gate array) error … O … … … • … Head error … O … The corresponding LED lights. •: On O: Off *1 : The ROM or RAM error may not be displayed Back to Table of Content
ENVELOPE THICK … … O O O O … • • … … … • … … … • O
• … • … • … • … … … … O
BEEPER Two Beeps Two Beeps Two Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps
BJC-6000, BJC-6010 Error State Paper pick-up error Paper jam Ink out BJ cartridge mis-matched No BJ cartridge BJ cartridge error
Light Indicator Orange Orange Orange Orange Orange Orange
Beep 2x 3x 4x 5x 6x 7x
Orange
8x
The calculated amount of waste ink absorbed has reached 95% of the defined absorbing capacity.
Auto head adjustment error ROM error RAM error EEPROM error Home position error
Orange Blinks Orange 1x Blinks Orange 2x Blinks Orange 3x Blinks Orange 4x
9x 10 x 10 x 10 x 10 x
6800 5100
The automatic head position adjustment has failed. Occurs when the ROM check during the initializing operation fails. Occurs when the RAM check during the initializing operation fails. Writing to EEPROM has failed. Displayed when the home position cannot be detected.
Temperature sensor error
Blinks Orange 5x
10 x
5400
Occurs when the temperature sensor's reading on the control board is irregular.
Waste ink full error
Blinks Orange 6x
10 x
5B00
Occurs when the "total waste ink amount" recorded by the EEPROM exceeds the prescribed limit.
Head temperature error
Blinks Orange 7x
10 x
5200
Occurs when the temperature of the diode sensor in the BJ cartridge head exceeds the prescribed level. (A bad printhead is possible.)
Head temp. sensor error
Blinks Orange 8x
10 x
5200
Occurs when the diode sensor in the BJ cartridge head is assessed as irregular. (A bad printhead is possible.)
Cartridge displaced error
Blinks Orange 9x
10 x
5600
Occurs when the printer does not detect the cartridge. (A bad printhead is possible.)
No indication No indication
none none
5910 5C00
Ink sensor checking during initialization is no good. Pump sensor checking during initialization is no good.
Waste ink warning
Ink sensor error Pump sensor error Back to Table of Content
Code
Description Occurs when the paper cannot be fed properly. Occurs when the printed paper cannot be ejected. The indicated ink tank is out of ink. The BJ cartridges are not installed in their correct position. One or both of the BJ cartridges are not installed. One or both of the BJ cartridges are defective.
BJC-610 (-recoverable error) Condition Paper out / paper jam error waste ink warning Ink cartridge check (*2) No ink cartridge Ink Low (Non- -recoverable errors) Carriage error Home Position sensor error Encoder error Recovery operation error Paper feed motor error CSF sensor error Internal temperature error Waste ink full error EEPROM error (*1) ROM error (*1) RAM error GA (Gate array) error Ink Sensor error Head error
Power ERROR ON LINE Windows (BK) 720dpi ( C ) HQ ( M ) PLAIN PAPER ( Y ) • • … … … … … • • … … … … … • • … The corresponding LED lights. • • … The corresponding LED lights. • • … The corresponding LED lights.
• O … … … … • O … … … … • O … … … … • O … … … … • O … … … … • O … … … … • O … … … … • O … … … • • O … … • • O … • … … • O … • … … • O … … … • • O … … … • • O … The corresponding LED lights. •: On O: Off *1 : The ROM or RAM error may not be displayed *2: Indicated when there is no ink cartridge, or when the ink cartridge is not removed for transport head cleaning Back to Table of Content
… … … • • • • … … • … …
INK LOW Envelope … … O O O O
… • • … … … • … … … … • • O
• … • … • … • … … … … … • O
BEEPER Two Beeps Two Beeps Two Beeps
Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps
BJC-7000, BJC-7004 Operator Call
Error Indicator
Beeper
Paper-Out or Paper Jam
ON
Twice
No paper loader for feeding (Load the printer with paper, Then press the RESUME button.) Paper Jam (Remove the jammed paper, then press the RESUME button.)
Ink-Out Error
ON
3 Times
Black ink or ink optimizer has run out (Replace BJ cartridge [BC-60].)
Ink-Out Error
ON
4 Times
Color or photo ink has run out (Replace appropriate BJ cartridge or ink tank.)
BJ Cartridge Error
ON
5 Times
BJ Cartridge not installed correctly. (Install BJ cartridge correctly, then press REPLACE button.)
Waste Ink Alarm *1
ON
6 Times
Waste ink or waste ink optimizer exceeds 95% printer capacity. (Press RESUME button.)
BJ Cartridge Overheat Error
ON
7 Times
Temperature sensed by diode sensor of print head exceeds prescribed temperature. (Leave printer idle for a moment, then press RESUME button.)
Error
Description ( Correction)
*1: A waste ink error (Service call) will occur if you continue to use the printer
Error
Service Calls Error Indicator
Beeper
Description ( Correction)
Print Position Alignment Error
Blinks 2 times repeatedly
8 Times
Home position not detected during print positions alignment operation.
Home Position Error
Blinks 3 times repeatedly
8 Times
Home position not detected other than print positions alignment operation.
Purge Error
Blinks 4 times repeatedly
8 Times
Initial position of purge gear not detected
Sheet Feeder Error
Blinks 5 times repeatedly
8 Times
Initial position of pickup roller not detected
Printer Temperature Error
Blinks 6 times repeatedly
8 Times
Printer temperature sensor on carriage board had detected abnormal temperature.
Waste Ink Full Error
Blinks 7 times repeatedly
8 Times
Waste ink amount of waste ink optimizer amount has reached 100% printer capacity.
EEPROM Error
Blinks 9 times repeatedly
8 Times
EEPROM data abnormality.
ROM Error *2
Blinks 10 times repeatedly
8 Times
Abnormality in sum check of control ROM.
RAM Error *2
Blinks 11 times repeatedly
8 Times
Abnormality in DRAM read/write check.
Carriage Motor Error
Blinks 12 times repeatedly
8 Times
Abnormal carriage motor driver temperature.
Paper Feed Motor Error
Blinks 13 times repeatedly
8 Times
Abnormal paper feed motor driver temperature.
Blinks 14 times Other hardware error (detected by head temperature sensor, pickup roller sensor, 8 Times or purge sensor) Miscellaneous Hardware Error *2 repeatedly *1: The error indicator blinks the number of times indicated in the table, then repeats the same number of blinks. *2: The error man not be detected correctly. Back to Table of Content
BJC-7000, BJC-7004 Operator Call
Error Indicator
Beeper
Paper-Out or Paper Jam
ON
Twice
No paper loader for feeding (Load the printer with paper, Then press the RESUME button.) Paper Jam (Remove the jammed paper, then press the RESUME button.)
Ink-Out Error
ON
3 Times
Black ink or ink optimizer has run out (Replace BJ cartridge [BC-60].)
Ink-Out Error
ON
4 Times
Color or photo ink has run out (Replace appropriate BJ cartridge or ink tank.)
BJ Cartridge Error
ON
5 Times
BJ Cartridge not installed correctly. (Install BJ cartridge correctly, then press REPLACE button.)
Waste Ink Alarm *1
ON
6 Times
Waste ink or waste ink optimizer exceeds 95% printer capacity. (Press RESUME button.)
BJ Cartridge Overheat Error
ON
7 Times
Temperature sensed by diode sensor of print head exceeds prescribed temperature. (Leave printer idle for a moment, then press RESUME button.)
Error
Description ( Correction)
*1: A waste ink error (Service call) will occur if you continue to use the printer
Error
Service Calls Error Indicator
Beeper
Description ( Correction)
Print Position Alignment Error
Blinks 2 times repeatedly
8 Times
Home position not detected during print positions alignment operation.
Home Position Error
Blinks 3 times repeatedly
8 Times
Home position not detected other than print positions alignment operation.
Purge Error
Blinks 4 times repeatedly
8 Times
Initial position of purge gear not detected
Sheet Feeder Error
Blinks 5 times repeatedly
8 Times
Initial position of pickup roller not detected
Printer Temperature Error
Blinks 6 times repeatedly
8 Times
Printer temperature sensor on carriage board had detected abnormal temperature.
Waste Ink Full Error
Blinks 7 times repeatedly
8 Times
Waste ink amount of waste ink optimizer amount has reached 100% printer capacity.
EEPROM Error
Blinks 9 times repeatedly
8 Times
EEPROM data abnormality.
ROM Error *2
Blinks 10 times repeatedly
8 Times
Abnormality in sum check of control ROM.
RAM Error *2
Blinks 11 times repeatedly
8 Times
Abnormality in DRAM read/write check.
Carriage Motor Error
Blinks 12 times repeatedly
8 Times
Abnormal carriage motor driver temperature.
Paper Feed Motor Error
Blinks 13 times repeatedly
8 Times
Abnormal paper feed motor driver temperature.
Blinks 14 times Other hardware error (detected by head temperature sensor, pickup roller sensor, 8 Times or purge sensor) Miscellaneous Hardware Error *2 repeatedly *1: The error indicator blinks the number of times indicated in the table, then repeats the same number of blinks. *2: The error man not be detected correctly. Back to Table of Content
BJC-80 ERROR STATE
ERROR/POWER LED
BEEP
DESCRIPTION
Paper pick-up error
ON/ON
1x
Paper jam
ON/ON
2x
Occurs when the printed paper cannot be ejected.
BJ cartridge check
ON/ON
3x
Occurs when the BJ cartridge is not installed.
Cartridge mode mismatch
ON/ON
4x
Occurs when the data in the host computer does not match with that of the installed cartridge.
Occurs when the paper cannot be fed properly.
Ink low warning
BLINKS/ON
1x
Displayed when ink low warning function is enabled. Occurs when the calculated ink consumption exceeds the maximum value in EEPROM. The cartridge may be out of ink. Replace the ink cartridge and reset the ink low warning by re-installing the printhead.
Cartridge displaced error
BLINKS/ON
2x
Occurs when the printer does not detect the cartridge. (A bad printhead is possible.)
Low battery warning
BLINKS/ON
3x
Occurs when the input voltage is 11.1 to 11.8 VDC. Normal voltage is 13VDC +2.5VDC -1.5VDC.
Waste ink warning
BLINKS/ON
4x
Occurs when the remaining capacity of the absorber is 1%. Press RESUME to recover. Waste ink full error may occur soon.
ROM error
BLINKS/BLINKS
1x
Occurs when the ROM check during the initializing operation fails.
RAM error
BLINKS/BLINKS
2x
Occurs when the RAM check during the initializing operation fails.
No head installation error
BLINKS/BLINKS
3x
Occurs when the printer does not detect the cartridge in a position other than BJ cartridge removal position. (A bad printhead is possible.)
Home position error
BLINKS/BLINKS
4x
Displayed when the home position cannot be detected.
Waste ink full error
BLINKS/BLINKS
5x
Occurs when the "total waste ink amount" recorded by the EEPROM exceeds the prescribed limit.
Temperature sensor error
BLINKS/BLINKS
6x
Occurs when the temperature sensor's reading on the control board is irregular.
Print position correction error
BLINKS/BLINKS
7x
Occurs when the print position correction cannot be detected. (Irregularity in the carriage movement.)
Head temperature error
BLINKS/BLINKS
8x
Occurs when the temperature of the diode sensor in the BJ cartridge head exceeds the prescribed level. (A bad printhead is possible.)
Head temp. sensor error
BLINKS/BLINKS
9x
Occurs when the diode sensor in the BJ cartridge head is assessed as irregular. (A bad printhead is possible.)
EEPROM error
BLINKS/BLINKS
11 x
Occurs when the EEPROM checking function fails during every process.
Low battery error (w/AC adapter or battery)
BLINKS/BLINKS
Long, short
Back to Table of Contents
Occurs when the input voltage is incorrect. (The power adapter or battery may be bad.)
BJC-8000 Error
Operator Call Error Indicator
Description ( Correction)
Beeper
Paper-Out or Paper Jam
ON
Twice
No paper loader for feeding (Load the printer with paper, Then press the RESUME button.) Paper Jam (Remove the jammed paper, then press the RESUME button.)
Ink-Out Error Ink-Out Error
ON ON
3 Times 4 Times
Black ink or ink optimizer has run out (Replace BJ cartridge [BC-60].) Color or photo ink has run out (Replace appropriate BJ cartridge or ink tank.)
BJ Cartridge Error
ON
5 Times
BJ Cartridge not installed correctly. (Install BJ cartridge correctly, then press REPLACE button.)
Waste Ink Alarm *1
ON
6 Times
Waste ink or waste ink optimizer exceeds 95% printer capacity. (Press RESUME button.)
BJ Cartridge Overheat Error
ON
7 Times
Temperature sensed by diode sensor of print head exceeds prescribed temperature. (Leave printer idle for a moment, then press RESUME button.)
*1: A waste ink error (Service call) will occur if you continue to use the printer
Error
Service Calls Error Indicator
Beeper
Description ( Correction)
Print Position Alignment Error
Blinks 2 times repeatedly
8 Times
Home position not detected during print positions alignment operation.
Home Position Error
Blinks 3 times repeatedly
8 Times
Home position not detected other than print positions alignment operation.
Purge Error
Blinks 4 times repeatedly
8 Times
Initial position of purge gear not detected
Sheet Feeder Error
Blinks 5 times repeatedly
8 Times
Initial position of pickup roller not detected
Printer Temperature Error
Blinks 6 times repeatedly
8 Times
Printer temperature sensor on carriage board had detected abnormal temperature.
Waste Ink Full Error
Blinks 7 times repeatedly
8 Times
Waste ink amount of waste ink optimizer amount has reached 100% printer capacity.
EEPROM Error
Blinks 9 times repeatedly
8 Times
EEPROM data abnormality.
ROM Error *2
Blinks 10 times repeatedly
8 Times
Abnormality in sum check of control ROM.
RAM Error *2
Blinks 11 times repeatedly
8 Times
Abnormality in DRAM read/write check.
Carriage Motor Error
Blinks 12 times repeatedly
8 Times
Abnormal carriage motor driver temperature.
Paper Feed Motor Error
Blinks 13 times repeatedly
8 Times
Abnormal paper feed motor driver temperature.
Blinks 14 times Other hardware error (detected by head temperature sensor, pickup roller sensor, or purge 8 Times sensor) Miscellaneous Hardware Error *2 repeatedly *1: The error indicator blinks the number of times indicated in the table, then repeats the same number of blinks. *2: The error man not be detected correctly. Back to Table of Content
BJC-8200, S800 Error State Paper feed error Paper jam error Ink out error BJ cartridge not-installed
Error Light Indicator Orange Orange Orange Orange
Beep 2x 3x 4x 5x
BJ cartridge mis-installed
Orange
6x
The scanner cartridge is incorrectly installed for printing or the BJ cartridge is installed for scanning.
BJ cartridge error
Orange
7x
Heater resistance value (rank) of the BJ cartridge is wrong.
Waste ink full warning
Orange
8x
The amount (stored in EEPROM) of waste ink absorbed has reached 95% of the defined capacity.
Carriage error Purge error
Blinks Orange 2 x Blinks Orange 4 x
10 x 10 x
5100 5C00
Incorrect carriage position or speed. Purge sensor cannot detect the cam flag correctly.
ASF sensor error
Blinks Orange 5 x
10 x
5700
Auto-sheet Feeder cannot detect the pick-up roller flag correctly.
Temperature sensor error
Blinks Orange 6 x
10 x
5400
The temperature inside the printer increases abnormally when the scanner cartridge is installed.
Waste ink full error
Blinks Orange 7 x
10 x
5B00
The data (stored in EEPROM) representing the amount of the waste ink absorbed exceeds 100% of the defined capacity.
Head temperature error
Blinks Orange 8 x
10 x
5200
EEPROM error ROM error RAM error Other hardware error
Blinks Orange 9 x Blinks Orange 10 x Blinks Orange 11 x Blinks Orange 12 x
10 x 10 x 10 x 10 x
6800 6100 6300 6500
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Code
Description Paper feed operation fails to feed paper. Paper ejection doesn't occur. Feeding over 23 inches. One of the ink tanks is out of ink. The BJ cartridge is not installed.
The internal temperature of the BJ cartridge is too high (exceeding 90° C). EEPROM sum check value at soft power-on does not match the pre-fined value. ROM checking during initialization is no good. RAM checking during initialization is no good. Another internal error has occurred.
BJC-85, BJC-85W Error Condition State Recoverable by Customer Paper pick-up error Paper delivery error BJ cartridge check Cartridge mis-match Ink low warning Cartridge replacement compulsory Completion warning Low battery warning Waste ink warning Low battery error (with battery) Unrecoverable by customers ROM error RAM error No head installation error HP sensor error Waste ink full error Internal temperature error Print position detection error Abnormal temperature rise error EEPROM error Low battery error (with AC adaptor) Back to Table of Content
Error LED (Orange)
Power LED (Green)
Beeper
Light Light Light Light Blinks Blinks
Light Light Light Light Light Light
Once Twice 3 times 4 times Twice 3 times
Blinks Blinks Blinks
Light Light Blinks
4 times 5 times Long, then short
Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks
Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks
Once Twice 3 times 4 times 5 times 6 times 7 times 8 times 11 times Long, then short
i320 Operator Call Error (Orange LED blinking)
LED Display
Content
Corrective Action Set the paper, and press the RESUME button to feed the paper.
Blinking 2 times
Paper out
Blinking 3 times
Paper Jam
Remove the jammed paper, and press the RESUME button.
Blinking 6 times
No cartridge installed Cartridge installed improperly (Cartridge EEPROM data is abnormal) Waste ink full or platen waste ink full warning (Approx. 95% of acceptable amount)
Install the cartridge, and close the access cover. Re-install the cartridge properly, or power off and on the printer with the cartridge installed.
Blinking 7 times Blinking 8 times
Press the RESUME button
Service Call Error (Orange and Green LEDs cyclical blinking)
LED Display Blinking 2 times Blinking 6 times Blinking 7 times Blinking 8 times Blinking 9 times Blinking 10 times
Content Carriage Error Internal temperature abnormal error Waste ink full or platen waste ink full error Abnormal temperature rise EEPROM error No cartridge installed detection excluding the case of cartridge replacement (During printing)
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Corrective Action Replace the printer as it has failed. Replace the printer as it has failed. Replace the printer as it has failed. Replace the printer as it has failed. Replace the printer as it has failed. Replace the printer as it has failed.
i470D Recoverable Error LED Blinking in Orange display 2 times
301
Error Code 1000
Error No Paper
3 times
302
1300
Paper Jam
6 times
402
1401
7 times
403
1405
The print head is not installed The print head is not installed properly.(EEPROM data of the print head is faulty.)
8 times
11 times
202
611
612
Solution Set the paper, and press the Resume/Cancel Button Remove the jammed paper, and press the resume/Cancel button. If the error is not resolved, check that no foreign material is inside the printer. Install the print head, and close the access cover. Re-install the print head, or with the print head installed, turn the printer off and on. If the error is not resolved, replace the print head.
1700
Warning: The waste ink absorber becomes Pressing the Resume/Cancel button will exit the error. almost full (to approx. 95% to 100% of the (The waste ink absorbers full error occurs at 100% maximum capacity). capacity, making it impossible to perform printing.
2001
Digital camera transmission time-out error (When the printer cannot communicate Disconnect the USB cable to the digital camera, and with a digital camera, the time-out error press the Resume/Cancel button. occurs.)
2001
Digital camera non-ing device error (When a digital camera or device other Disconnect the USB cable, and press the than a digital camera, not ing Direct Resume/Cancel button. Printing is connected to the printer with the USB cable, the error occurs.)
*1: The error code is stored in the operator / service call history of the EEPROM information
Unrecoverable Error LED alternate blinking in Orange display and Green
Error Code
Error
2 times
802
5100
Carriage error
4 times
804
5C00
Purge unit error
6 times
806
5400
Internal temperature error
7 times
807
5B00
Waste ink absorber full error
8 times 9 times Lights in orange
808 809 No display
5200 6800 6800
Print head temperature rise error
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Solution 1. Check that no foreign material is inside the printer. 2. Replace the timing slit strip film. 3. Replace the purge ass'y 4. Replace the logic board ass'y. 1. Check that no foreign material is inside the printer. 2. Replace the purge ass'y 3. Replace the logic board. 1. Turn the printer off, and after a short period of time, turn the printer on again. 2. Replace the logic board ass'y. 1. Replace the ink absorbers 2. Replace the logic board ass'y. 1. Turn the printer off, and after a short p
i550 Operator Call Error
Orange Flash (Error Code)
Error description
Action
Assembly/Disassembly precaution
Adjustment
2 (1000)
No paper error
Set paper and press RESUME key
3 (1300)
Paper jam error
Remove paper and press RESUME Be careful that spurs do not come key off when removing paper E4
4 (1601, 1611, 1612, 1613, 1634 *1, 1635 *1)
No ink error
Replace and set ink tank(s)
Be careful of ink stains
6 (1401)
No cartridge error
Install head or replace head/logic board/carriage
Be careful of ink stains / Be careful of electrostatic damage
Set waste ink counter (see 3.2.1.)*1 / Set destination (see 3.3.2)
7 (1403, 1405, 1485 *1)
Cartridge error
Replace head/carriage/logic board
Be careful of ink stains / Be careful of electrostatic damage
Set waste ink counter (see 3.2.1.)*1 / Set destination (see 3.3.2)
8 (1700)
Waste ink full warning
Replace the ink absorber
Be careful of ink stains / Be careful of electrostatic damage
Clear EEPROM (see 3.2.2)
*1: i950 only Service Call Error Cyclical Flash (Error Code)
Error description
Action
Assembly/Disassembly precaution
Adjustment
CR error
Be careful of electrostatic damage Apply grease (see 3.2.3) / Set waste Replace code strip/carriage unit/ logic / Do not loosen or remove res ink counter (see 3.2.1)*2 / Set screws / There must be no grease board destination (see 3.3.2) on code strip
3 (6000)
LF error
Replace code wheel / LF encoder unit / logic board
4 (5C00)
Recovery system error Replace purge unit / logic board
Be careful of ink stains / Be careful of electrostatic damage
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
6 (5400)
Internal temperature error *1
Replace logic board
Be careful of electrostatic damage
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
Replace waste ink absorber / logic board
Be careful of ink stains / Be careful of electrostatic damage / Do not loosen or remove res screws
Clear EEPROM (see 3.2.2) / Set waste ink counter (see 3.2.1) *2 / Set destination (see 3.3.2)
2 (5100)
Be careful of electrostatic damage Apply grease (see 3.2.3) / Set waste / Do not loosen or remove res ink counter (see 3.2.1)*2 / Set screws / There must be no grease destination (see 3.3.2) on code strip
7 (5B00)
Waste ink full error
8 (5200)
Head overheating error Replace print head / logic board
Be careful of ink stains / Be careful of electrostatic damage
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
9 (6800)
EEPROM error
Be careful of electrostatic damage
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
Replace logic board
10 (6100)
ROM error *2
Replace logic board
Be careful of electrostatic damage
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
11 (6300)
RAM error *2
Replace logic board
Be careful of electrostatic damage
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
13
Other hardware error *2 Replace print head / logic board
Be careful of ink stains / Be careful of electrostatic damage
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
LED ON*1 (6800)
RAM error *2
Be careful of electrostatic damage
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
*1:i550 / i850 only *2: i950 only Back to Table of Content
Replace logic board
i560 Operator Call Error
Orange Flash (Error Code)
Error description
Action
Assembly/Disassembly precaution
Adjustment
2 (1000)
No paper error
Set paper and press RESUME key
3 (1300)
Paper jam error
Remove paper and press RESUME Be careful that spurs do not come off when key removing paper E4
4 (1601, 1611, 1612, 1613, 1634 *1, 1635 *1)
No ink error
Replace and set ink tank(s)
Be careful of ink stains
6 (1401)
No cartridge error
Install head or replace head/logic board/carriage
Be careful of ink stains / Be careful of electrostatic damage
Set waste ink counter (see 3.2.1.)*1 / Set destination (see 3.3.2)
7 (1403, 1405, 1485 *1)
Cartridge error
Replace head/carriage/logic board
Be careful of ink stains / Be careful of electrostatic damage
Set waste ink counter (see 3.2.1.)*1 / Set destination (see 3.3.2)
8 (1700)
Waste ink full warning Replace the ink absorber
Be careful of ink stains / Be careful of electrostatic damage
Clear EEPROM (see 3.2.2)
*1: i950 only Service Call Error Cyclical Flash (Error Code) 2 (5100)
3 (6000) 4 (5C00) 6 (5400)
Error description
Action
Assembly/Disassembly precaution Be careful of electrostatic damage / Do not loosen CR error or remove res screws / There must be no grease on code strip Be careful of electrostatic damage / Do not loosen Replace code wheel / LF encoder unit / LF error or remove res screws / There must be no grease logic board on code strip Be careful of ink stains / Be careful of electrostatic Recovery system error Replace purge unit / logic board damage Internal temperature Replace logic board Be careful of electrostatic damage error *1 Replace code strip/carriage unit/ logic board
Replace waste ink absorber / logic board
7 (5B00)
Waste ink full error
8 (5200)
Head overheating error Replace print head / logic board
9 (6800)
EEPROM error
Replace logic board
10 (6100)
ROM error *2
Replace logic board
11 (6300)
RAM error *2
Replace logic board
13
Other hardware error *2 Replace print head / logic board
LED ON*1 (6800)
RAM error *2
*1:i550 / i850 only *2: i950 only Back to Table of Content
Replace logic board
Adjustment Apply grease (see 3.2.3) / Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Apply grease (see 3.2.3) / Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Clear EEPROM (see 3.2.2) / Set waste ink Be careful of ink stains / Be careful of electrostatic counter (see 3.2.1) *2 / Set destination (see damage / Do not loosen or remove res screws 3.3.2) Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1)*2 / Set damage destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set Be careful of electrostatic damage destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set Be careful of electrostatic damage destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set Be careful of electrostatic damage destination (see 3.3.2) Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1)*2 / Set damage destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set Be careful of electrostatic damage destination (see 3.3.2)
i70 Operator Call Error (by LED Blinking in Orange) Error LED Blinking in Orange 2 times No paper Paper jam 3 times 6 times The print head is not installed The print head is not installed properly. (EEPROM 7 times data of the print head is faulty.) Warning: The waste ink absorber become almost full (to approx. 95% of the maximum capacity). 8 times The black os color ink tank is not installed, or not installed properly.
Solution Set the paper, and press the RESUME/Cancel button. Remove the jammed paper, and press the RESUME/Cancel button. Install the print head, and close the print head cover. Re-install the print head, to with the print head installed, turn off and on. Pressing the RESUME/ Cancel button will exit the error, and enable printing, In repair servicing replace the 4-item set of the drain pack ass'y (QL2-0194) and the 3 ink absorbers (QC1-1210/1211/1212) at the same time. Install both the black and color ink tanks. If they are installed, reset them properly.
Remarks
The service call error, indication the waste ink absorber is full, is likely to occur soon.
If the error persists after the ink tanks are seated properly, the ink tank sensor is likely to be faulty.
9 times Low battery 10 times
Charge the battery, or connect the AC adaptor to resume printing
Service Call Errors (by LED Blinking in Orange and Green Alternately, or Lit in Orange.) LED alternate blinking in orange and Error Solution green 2 times Carriage error Replace the logic board ass'y* or print unit; or clean the encoder strip Replace the print unit 4 times Purge unit error Replace the print unit 6 times Internal temperature error 7 times Waste ink absorber full Pressing the RESUME/ Cancel button will exit the error, and enable printing, In repair servicing replace the 4-item set of the drain pack ass'y (QL2-0194) and the 3 ink absorbers (QC1-1210/1211/1212) at the same time.** Replace the print head, or the logic board ass'y* 8 times Print head temperature rise error Replace the Logic board ass'y* 9 times EEPROM error Replace the Logic board ass'y* RAM error Light in orange
Remarks
* As the waste ink counter is reset when the logic board ass'y is replace, also replace the 1-item set of the frain pack ass'y(QL2-0194) and the 3 ink absorbers (QC1-1210/1211/1212) at the same time ** The waste sin absorber full error occurs when either the main waste ink absorber (drain pack ass'y) or the borderless printing waste ink absorber (ink absorber) becomes full. For this reason, all the waste ink absorbers should be replaced ant the same times. Warnings
(1) Printer (no LED indications) Displayed warning Low black ink warning 1 (About half of the full amount remains.) Low color ink warning 1 (About half of the full amount remains.) Low black ink warning 2 (Little ink remains."!") Low color ink warning 2 (Little ink remains "!") Low black ink warning 3 (An unknown amount remains. "?") Low color ink warning 3 (An unknown amount remains. "?") Print head temperature rise warning
Remarks The status is displayed on the monitor of the computer connected to the printer.* The status is displayed on the monitor of the computer connected to the printer.* The status is displayed on the monitor of the computer connected to the printer.* The status is displayed on the monitor of the computer connected to the printer.* The status is displayed on the monitor of the computer connected to the printer.* The status is displayed on the monitor of the computer connected to the printer.* If the print head temperature is high when the print head cover is opened, the warning is displayed.** When the print head temperature falls, the warning is released. Protection of excess fise of the print head If the print head temperature exceeds the specified temperature limit, a Wait is inserted during printing. The status is displayed (except under Windows Battery low warning 95/98/Me) on the monitor of the computer connected to the printer, and the warning is indicated by the battery charger LED.
* Only when the remaining ink amount detection function is enabled. (When it is disabled, there is not status displayed.) ** At the warning, the carriage dose not move to the ink tank replacement position when the print head cover is opened. (2) Battery charge (indicated by the lighting/blinking of the charger's 3 green LEDs) LED Status Warning 3 LED's light during use of the printer. Sufficient battery power. 2 LED's light during use of the printer Some battery power used 1 LED lights during use of the printer Warning of remaining battery power 1 LED blinks during use of the printer Low battery error 3 LED's blinks sequentially during use of The battery power is being checked the printer 3 LED's blinks during charging Charging not sufficient 3 LED's light during charging Charging almost completed (not full) 2 LED's at both ends blink alternately 2 LED's at either end and at the center blink alternately
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The battery is faulty Out of the specified operating environment temperature range (5 to 35C) high temperature of the battery pack, faulty battery, or faulty battery charger
Remarks
The battery needs to be charged The battery needs to be charged. On the printer, the LED blinks in orange 10 times
When the battery is fully charged, the 3 LED's are extinguished Replace the battery pack Use the unit in the specified temperature (5 to 35C), remove the AC adaptor and wait for a while, replace the battery pack, of replace the battery charger
i850 Operator Call Error
Orange Flash (Error Code)
Error description
Action
Assembly/Disassembly precaution
Adjustment
2 (1000)
No paper error
Set paper and press RESUME key
3 (1300)
Paper jam error
Remove paper and press RESUME key
Be careful that spurs do not come off when removing paper E4
4 (1601, 1611, 1612, 1613, 1634 *1, 1635 *1)
No ink error
Replace and set ink tank(s)
Be careful of ink stains
6 (1401)
No cartridge error
Install head or replace head/logic board/carriage
Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1.)*1 / Set destination damage (see 3.3.2)
7 (1403, 1405, 1485 *1)
Cartridge error
Replace head/carriage/logic board
Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1.)*1 / Set destination damage (see 3.3.2)
8 (1700)
Waste ink full warning Replace the ink absorber
Be careful of ink stains / Be careful of electrostatic Clear EEPROM (see 3.2.2) damage
*1: i950 only Service Call Error Cyclical Flash (Error Code)
Error description
Action
Assembly/Disassembly precaution
Adjustment
Be careful of electrostatic damage / Do not loosen Apply grease (see 3.2.3) / Set waste ink counter (see or remove res screws / There must be no grease 3.2.1)*2 / Set destination (see 3.3.2) on code strip
2 (5100)
CR error
Replace code strip/carriage unit/ logic board
3 (6000)
LF error
Be careful of electrostatic damage / Do not loosen Apply grease (see 3.2.3) / Set waste ink counter (see Replace code wheel / LF encoder unit / or remove res screws / There must be no grease 3.2.1)*2 / Set destination (see 3.3.2) logic board on code strip
4 (5C00)
Recovery system error
Replace purge unit / logic board
Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1)*2 / Set destination damage (see 3.3.2)
6 (5400)
Internal temperature error *1
Replace logic board
Be careful of electrostatic damage
7 (5B00)
Waste ink full error
Replace waste ink absorber / logic board
Be careful of ink stains / Be careful of electrostatic Clear EEPROM (see 3.2.2) / Set waste ink counter damage / Do not loosen or remove res screws (see 3.2.1) *2 / Set destination (see 3.3.2)
8 (5200)
Head overheating error
Replace print head / logic board
Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1)*2 / Set destination damage (see 3.3.2)
9 (6800)
EEPROM error
Replace logic board
Be careful of electrostatic damage
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
10 (6100)
ROM error *2
Replace logic board
Be careful of electrostatic damage
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
11 (6300)
RAM error *2
Replace logic board
Be careful of electrostatic damage
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
13
Other hardware error Replace print head / logic board *2
Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1)*2 / Set destination damage (see 3.3.2)
LED ON*1 (6800)
RAM error *2
Be careful of electrostatic damage
*1:i550 / i850 only *2: i950 only Back to Table of Content
Replace logic board
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
i9100 Error State
Paper feed error
Paper Jam error
No ink error (BK,Y,M,C)
Print head not properly installed
Carriage error
Waste-ink warning
CR error
Light Indicator
Code
2 Orange Blinks
3 Orange Blinks
4 Orange Blinks
1600, 1601,
6 Orange Blinks
7 Orange Blinks
1402, 1403, 1405 1485
8 Orange Blinks
2 toggle blinks Orange/Green
Description
LF error
3 toggle blinks Orange/Green
6000
Purge sensor error
4 toggle blinks Orange/Green
5C00
Abnormal internal temperature error
6 toggle blinks Orange/Green
Waste-ink full error
7 toggle blinks Orange/Green
5B00
Abnormal head temperature error
8 toggle blinks Orange/Green
EEPROM error
9 toggle blinks Orange/Green
ROM error
10 toggle blinks Orange/Green
RAM error
11 toggle blinks Orange/Green
Ink sensor error
6500 error
No indication
12 toggle blinks Orange/Green
___
___
4300 error
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___
___
i950 Operator Call Error
Orange Flash (Error Code)
Error description
Action
Assembly/Disassembly precaution
Adjustment
2 (1000)
No paper error
Set paper and press RESUME key
3 (1300)
Paper jam error
Remove paper and press RESUME Be careful that spurs do not come off when removing paper E4 key
4 (1601, 1611, 1612, 1613, 1634 *1, 1635 *1)
No ink error
Replace and set ink tank(s)
Be careful of ink stains
6 (1401)
No cartridge error
Install head or replace head/logic board/carriage
Be careful of ink stains / Be careful of electrostatic damage
Set waste ink counter (see 3.2.1.)*1 / Set destination (see 3.3.2)
7 (1403, 1405, 1485 *1)
Cartridge error
Replace head/carriage/logic board
Be careful of ink stains / Be careful of electrostatic damage
Set waste ink counter (see 3.2.1.)*1 / Set destination (see 3.3.2)
8 (1700)
Waste ink full warning
Replace the ink absorber
Be careful of ink stains / Be careful of electrostatic damage
Clear EEPROM (see 3.2.2)
Action Replace code strip/carriage unit/ logic board Replace code wheel / LF encoder unit / logic board Replace purge unit / logic board Replace logic board Replace waste ink absorber / logic board Replace print head / logic board Replace logic board Replace logic board Replace logic board Replace print head / logic board Replace logic board
Assembly/Disassembly precaution Be careful of electrostatic damage / Do not loosen or remove res screws / There must be no grease on code strip Be careful of electrostatic damage / Do not loosen or remove res screws / There must be no grease on code strip Be careful of ink stains / Be careful of electrostatic damage Be careful of electrostatic damage Be careful of ink stains / Be careful of electrostatic damage / Do not loosen or remove res screws Be careful of ink stains / Be careful of electrostatic damage Be careful of electrostatic damage Be careful of electrostatic damage Be careful of electrostatic damage Be careful of ink stains / Be careful of electrostatic damage Be careful of electrostatic damage
Adjustment Apply grease (see 3.2.3) / Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Apply grease (see 3.2.3) / Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Clear EEPROM (see 3.2.2) / Set waste ink counter (see 3.2.1) *2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
*1: i950 only Service Call Error Cyclical Flash (Error Code)
Error description
2 (5100)
CR error
3 (6000)
LF error
4 (5C00) 6 (5400)
Recovery system error Internal temperature error *1
7 (5B00)
Waste ink full error
8 (5200) 9 (6800) 10 (6100) 11 (6300) 13 LED ON*1 (6800) *1:i550 / i850 only *2: i950 only
Head overheating error EEPROM error ROM error *2 RAM error *2 Other hardware error *2 RAM error *2
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S450 -Recovery Errors Indicator Blinking
Error Description code
Probable Cause and Suspected Parts
Paper feed error
Cause: Paper feed does not work even when the paper feed operation is attempted. Suspect: Paper feed section, paper-end sensor, control board.
3 Times in orange *1
Paper jam error
Cause: The paper is not ejected, even when the paper ejection operation is attempted 23 inches. Suspect: Paper feed section, paper-end sensor, control board.
4 Times in orange *1
Out of ink error
Cause: No ink in the respective ink tank (ink compartment and sponge). Suspect: Ink tank.
5 Times in orange *1
Cartridge installation error
Cause: The wrong cartridge (BJ cartridge or scanner cartridge) is installed in the carriage for printing or scanning. Suspect: BJ cartridge, scanner cartridge.
6 Times in orange *1
No-cartridge error
Cause: No cartridge has been installed. Suspect:
Cartridge error
Cause: The cartridge installed is defective. Suspect: BJ cartridge
8 Times in orange *1
Waste-ink warning
Cause: The total waste-ink count recorded in the EEPROM exceeds 95% of the stipulated amount indicating waste-ink full. Suspect: Waste-ink absorber, control board.
9 Times in orange *1
Auto Print Position Adjustment
Cause: Auto head position adjustment problem occurred. Suspect: BJ cartridge, ink tank, printing position sensor, control board, carriage ribbon cable.
2 Times in orange *1
7 Times in orange *1
*1: -recoverable errors are indicated by the specified number of blinks in orange, followed by a long blink in green, repeated. Non -Recoverable Error 1 time orange / green
ROM error
Cause: ROM check failed during initialization. Suspect: ROM, control board
2 time orange / green
RAM error
Cause: RAM check failed during initialization. Suspect: DRAM, MPU, and print controller, control board
3 time orange / green
6800 EEPROM error
Cause: EEPROM cannot be written to properly. Suspect: EEPROM, MPU and print controller, control board
4 time orange / green
5100 Home position error
Cause: The carriage's home position cannot be detected because the home position sensor is faulty (disconnected, etc…) Suspect: Home position sensor, purge unit, carriage motor, paper feed motor, control board, carriage ribbon cable, carriage board, DC cable.
5 time orange / green
5400 Internal temperature sensor error
Cause: The temperature sensor (TH501) on the control board is faulty (disconnected, etc..). Suspect: Thermostat, control board
6 time orange / green
5B00 Waste ink-full error
Cause: The waste-ink absorber reached 100% of the waste-ink capacity. Suspect: Waste- ink absorber, control board. Solution: Reset the EEPROM, replace waste-ink absorber, replace control board.
7 time orange / green
5200 Abnormal print head temperature error
Cause: The print head's temperature is abnormally high. Suspect: BJ cartridge, control board, no ink in ink tank.
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S500, S600, S630, S630N -Recoverable Error Indicator Blink count Orange 2 Blinks
Error Status code Paper Feed error
Orange 3 Blinks
Paper jam error
Orange 4 Blinks
No-ink error
Orange 6 Blinks
BJ cartridge not installed
Orange 7 Blinks
Cartridge error
Orange 8 Blinks
Waste-ink warning
Probable Cause and Faulty Parts
-Unresolvable Errors Orange/ Green 2 toggles blinks Orange/ Green 3 toggles blinks Orange/ Green 4 toggle blinks Orange/ Green 6 toggle blinks Orange/ Green 7 toggle blinks
5100 CR error 6000 LF error (S600 / S630) 5C00 Purge sensor error 5400 Abnormal internal temperature error 5B00 Waste ink full error
Orange/ Green 8 toggle blinks Orange/ Green 9 toggle blinks Orange/ light
5200 Abnormal head temperature error
Internal Error Ink sensor error No indications
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S520 Error State
Paper feed error
Paper Jam error
No ink error (BK,Y,M,C)
Print head not properly installed
Light Indicator
2 Orange Blinks
3 Orange Blinks
4 Orange Blinks
6 Orange Blinks
Code
Description
1000
1300
1600, 1601,
1401
Carriage error
7 Orange Blinks
Waste-ink warning
8 Orange Blinks
1700
2 toggle blinks Orange/Green
5100
CR error
6000
5C00
6 toggle blinks Orange/Green
5400
Waste-ink full error
7 toggle blinks Orange/Green
5B00
Abnormal head temperature error
8 toggle blinks Orange/Green
5200
EEPROM error
9 toggle blinks Orange/Green
6800
ROM error
10 toggle blinks Orange/Green
6100
RAM error
11 toggle blinks Orange/Green
6300
___
___
LF error
3 toggle blinks Orange/Green
Purge sensor error
4 toggle blinks Orange/Green
Abnormal internal temperature error
Ink sensor error
6500 error
No indication
12 toggle blinks Orange/Green
4300 error
Back to Table of Content
___
___
S530D -Recoverable Error Indicator Blink Error Status code count Orange 2 blinks 1000 Paper feed error Orange 3 blinks
1300 Paper jam error
Orange 4 blinks
1601 No ink error BK 1611 No-ink error Y 1612 No-ink error M 1613 No-ink error C 1401 BJ cartridge not installed 1402 Cartridge error 1403 1405 1485 1700 Waste-ink warning
Orange 6 blinks Orange 7 blinks
Orange 8 blinks
-Unresolvable Errors Orange/ Green 2 5100 CR error toggle blinks Orange/ Green 4 5C00 Purge sensor error toggle blinks Orange/ Green 6 5400 Abnormal internal toggle blinks temperature error Orange/ Green 7 5B00 Waste ink full error toggle blinks Orange/ Green 8 5200 Abnormal head toggle blinks temperature error Orange/ Green 9 6800 EEPROM error toggle blinks Orange Light RAM error Back to Table of Content
Probable Cause and Faulty Parts Paper feed section, Sheet feeder unit, Paper-end sensor, Logic board Paper feed section, Paper-end sensor, Logic board Ink tank
Print head, Carriage unit Print head, Logic board
Waste ink absorber, Logic board
Encoder film, carriage unit, Logic board, Carriage ribbon cable. Purge unit, Logic board Logic board Ink absorber, Logic board Print head, Logic board Logic board Logic board
S750 Error State
Paper feed error
Light Indicator
2 Orange Blinks
Code
Description
1000
Paper Jam error
3 Orange Blinks
1300
No ink error (BK,Y,M,C)
4 Orange Blinks
1600, 1601, 1611, 1612, 1613
Print head not properly installed
6 Orange Blinks
1401
Carriage error
7 Orange Blinks
1402, 1403, 1405 1485
Waste-ink warning
8 Orange Blinks
1700
CR error
2 toggle blinks Orange/Green
5100
LF error
3 toggle blinks Orange/Green
6000
Purge sensor error
4 toggle blinks Orange/Green
5C00
Abnormal internal temperature error
6 toggle blinks Orange/Green
5400
Waste-ink full error
7 toggle blinks Orange/Green
5B00
Abnormal head temperature error
8 toggle blinks Orange/Green
5200
EEPROM error
9 toggle blinks Orange/Green
6800
ROM error
10 toggle blinks Orange/Green
6100
RAM error
Ink sensor error
11 toggle blinks Orange/Green
6300
No indication
___
6500 error
12 toggle blinks Orange/Green
___
4300 error
___
___
Back to Table of Content
S820, S820D Error State
Paper feed error
Light Indicator
2 Orange Blinks
Code
1000
Paper Jam error
3 Orange Blinks
No ink error (BK,Y,M,C)
4 Orange Blinks
Print head not properly installed
6 Orange Blinks
1401
Carriage error
7 Orange Blinks
1402, 1403, 1405 1485
Waste-ink warning
8 Orange Blinks
1700
CR error
2 toggle blinks Orange/Green
5100
LF error
3 toggle blinks Orange/Green
6000
Purge sensor error
4 toggle blinks Orange/Green
5C00
Abnormal internal temperature error
6 toggle blinks Orange/Green
5400
Waste-ink full error
7 toggle blinks Orange/Green
5B00
Abnormal head temperature error
8 toggle blinks Orange/Green
5200
EEPROM error
9 toggle blinks Orange/Green
6800
ROM error
10 toggle blinks Orange/Green
6100
RAM error
11 toggle blinks Orange/Green
6300
No indication
___
Ink sensor error
1300
Description
6500 error
12 toggle blinks Orange/Green
___
4300 error
___
___
Back to Table of Content
S820MG, S830D Error State
Light Indicator
Code
Description
Paper feed error
2 Orange Blinks
1000
Paper Jam error
3 Orange Blinks
1300
No ink error (BK,Y,M,C)
4 Orange Blinks
Print head not properly installed
6 Orange Blinks
Carriage error
7 Orange Blinks
Waste-ink warning
8 Orange Blinks
1700
CR error
2 toggle blinks Orange/Green
5100
LF error
3 toggle blinks Orange/Green
6000
Purge sensor error
4 toggle blinks Orange/Green
5C00
Abnormal internal temperature error
6 toggle blinks Orange/Green
5400
Waste-ink full error
7 toggle blinks Orange/Green
5B00
Abnormal head temperature error
8 toggle blinks Orange/Green
5200
EEPROM error
9 toggle blinks Orange/Green
6800
ROM error
10 toggle blinks Orange/Green
6100
RAM error
11 toggle blinks Orange/Green
6300
No indication
___
Ink sensor error
6500 error
12 toggle blinks Orange/Green
___
4300 error
___
___
Back to Table of Content
S900, S9000 Error State
Paper feed error
Light Indicator
2 Orange Blinks
Code
Description
1000
Paper Jam error
3 Orange Blinks
1300
No ink error (BK,Y,M,C)
4 Orange Blinks
1600, 1601, 1611, 1612, 1613
Print head not properly installed
6 Orange Blinks
1401
Carriage error
7 Orange Blinks
1402, 1403, 1405 1485
Waste-ink warning
8 Orange Blinks
1700
CR error
2 toggle blinks Orange/Green
5100
LF error
3 toggle blinks Orange/Green
6000
Purge sensor error
4 toggle blinks Orange/Green
5C00
Abnormal internal temperature error
6 toggle blinks Orange/Green
5400
Waste-ink full error
7 toggle blinks Orange/Green
5B00
Abnormal head temperature error
8 toggle blinks Orange/Green
5200
EEPROM error
9 toggle blinks Orange/Green
6800
ROM error
10 toggle blinks Orange/Green
6100
RAM error
11 toggle blinks Orange/Green
6300
No indication
___
Ink sensor error
6500 error
12 toggle blinks Orange/Green
___
4300 error
___
___
Back to Table of Content
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