Bmc Analytics 7.6.04 Bsm Compatibility Matrix 2u1r4p

BMC Analytics for BSM - v7.6.04 Compatibility Matrix Document Revision

2.02 GA: April 2011

Operating Systems Browser Other Components and 3rd Party Components BMC Applications and Products

Important Notice:

BMC Analytics for BSM certifies a subset of platforms ed by BO Enterprise XI. BMC Analytics is certified on the configurations explicitly stated in this document. Configurations not listed may still operate properly and thus customers may choose to run in a configuration not listed as ed. Such configurations would be considered as “unconfirmed”. BMC will accept issues reported in unconfirmed configurations but we reserve the right to request customer assistance in problem determination, including recreating the problem on a ed configuration. Reported defects either found to be unique to an unconfirmed configuration or not reproducible within a ed environment will be addressed at the discretion of BMC. Defects requiring time and resources beyond commercially reasonable effort may not be addressed. If a configuration is found to be incompatible with BMC Analytics for BSM, for that configuration will be specifically documented as not ed (or uned). Visit the Customization Policy under the s & Policies link on the BMC website @ http://www.bmc.com/_home.

Click here to visit the BMC website.

*Notes: Additional platform information may be available in the BusinessObjects Enterprise XI Release 3.x Platform Guides or Installation & Deployment Guides for more detail. Visit the BMC Analytics product page for BOXI documentation or visit SAP documentation page at http://help.sap.com/businessobject/product%5Fguides/ . Operating Systems Platform Name x86 PC Microsoft (32-Bit & Windows 64-Bit)

Version 2003 - SP2, 2003 R2 SP2, 2008, 2008 SP2, 2008 R2

Edition Server, Advanced Server, Standard, Datacenter, Enterprise

Name Business Objects XI

Version Release 3.1 - SP3

Edition L10N & I18n (1) Professional or English only. edition L10N enabled, I18N certified.

Comments This release installs and OEMs BO XI R3.1 w/SP3.

x86 PC (32-Bit & 64-Bit)

Microsoft Windows

2003 - SP2, 2003 Server, Advanced R2, Server, Standard, 2008 Datacenter, Enterprise

Business Objects XI

Release 3.1 - SP2

Professional or English only. edition L10N enabled, I18N certified.

This release installs and OEMs BO XI R3.1 w/SP3.

x86 PC (32-Bit & 64-Bit) RISC (64 bit)

Red Hat Linux

5.5

Business Objects XI

Release 3.1 - SP3

Patch RHBA-2007:0619-3

IBM AIX

5.2, 5.3, 6.1

Business Objects XI

Release 3.1 - SP2 or SP3

Sun Sparc (64 bit)

Sun Solaris

9, 10

Business Objects XI

Release 3.1 - SP3

Sun Sparc (64 bit)

Sun Solaris

8, 9, 10

Business Objects XI

Release 3.1 - SP2

Vmware

VMWare ESX Server*

2.5, 3.0, 3.5

Business Objects XI

Release 3.1 - SP2 or SP3

Professional or English only. edition L10N enabled, I18N certified. Professional or English only. edition L10N enabled, I18N certified. Professional or English only. edition L10N enabled, I18N certified. Professional or English only. edition L10N enabled, I18N certified. Professional or English only. edition L10N enabled, I18N certified.

Enterprise

This release installs and OEMs BO XI R3.1 w/SP3. This release installs and OEMs BO XI R3.1 w/SP3. This release installs and OEMs BO XI R3.1 w/SP3. Other than VMWare, no other virtual platforms are certified.

*Notes: Virtual servers will be treated as physical servers with regard to licensing. A customer using the BMC applications within a virtual server-based operating system is subject to all licensing agreements and policies as if the server were a physical and non-virtual server. No inherent discounts or changes in licensing policy will be implemented for virtual environments at this time. Refer to the BMC Virtualization Policy for more detail: http://www.bmc.com//policy-for-virtualized-platforms.html Browsers Platform WIN

Name Mozilla Firefox

Version 3.5

WIN

Microsoft IE

8.0*

WIN

Microsoft IE

6.x - SP2, SP3, 7.x

Other Components Database Sources Platform Name WIN/UNIX Oracle

WIN

Microsoft SQL Server

Edition

Name

Version

Edition

Name JVM JVM

Version 9.2, 10g - R1, R2, 11g - R1

Edition Enterprise

2000 - SP4+, 2005 SP1, SP2, SP3, 2008

Enterprise

Mozilla Firefox

3.0

Name Oracle Net Client

Version 9.2, 10.1, 10.2, 11.1.0.6

Edition

Version Sun 1.5.0_xx, Sun 1.6.0_xx Sun 1.6.0_xx

JVM

Sun 1.5.0_xx, Sun 1.6.0_02+

Name

Version

Comments

*IE 8 compatibility mode

Comments DB locale must be set to English value NLS_LANG=AMERICAN DB locale must be set to English values LANGUAGE=English (United States) Collation=SQL_Latin1_Gen eral_1_CI_AS

Notes: The BO configuration repository, CMS, is a BO required and installed component. As the CMS is not a reporting source for BMC Analytics, the CMS can be any platform ed by BO and does not have to match the database sources listed above. Refer to the Business Objects documentation for more CMS information. LDAP Platform WIN

Name Windows Active Directory

Version Edition 2003-ADAM, 2003ADAM-SP1, 2008ADAM

Name BOXI R3.1 SP3

WIN

Windows Active Directory

BOXI R3.1 SP2

UNIX

Sun Java System Directory Server

2003, 2003ADAM, 2003ADAM SP1 5.2, Enterprise 6.0

BOXI R3.x

Version

Edition

Name

Version

Comments LDAP is enabled at the BOXI layer. See note. LDAP is enabled at the BOXI layer. See note. LDAP is enabled at the BOXI layer. See note.

Notes: LDAP is enabled at the BOXI layer. Refer to the BusinessObjects Enterprise XI Release 3.1 Deployment and Configuration or Installation Guides for more detail. Visit the BMC Analytics page for BOXI documentation or visit SAP documentation page at http://help.sap.com/businessobject/product%5Fguides/ Application Server Platform Name WIN/UNIX Apache Tomcat

Version 5.5x, 6.0.18

Edition

Name JDK

Version JDK 1.5.0_xx

Edition

Name

Version

Comments BO XI 3.x

WIN

Microsoft IIS

6.0, 7.0, 7.5

.Net Framework

1.0, 1.1, 2.0

BO XI 3.1 SP3

WIN

Microsoft IIS

5.0, 6.0x, 7.0

.Net Framework

1.0, 1.1, 2.0

BO XI 3.1 SP2

Notes: Only application servers listed above are certified and ed by BMC Analytics for BSM. Though the BOXI platform may others, thus enabling BMC Analytics application to function, these configurations are considered customized solutions. Visit the Customization Policy under the s & Policies link on the BMC website @ http://www.bmc.com/_home. BMC Applications and Products Application/Product

Recommended Latest Certified Edition/Patch Level

Minimum Compatibility Editions/Patch Levels

Comments

BMC Remedy AR System

7.6x

7.5x, 7.1x

BMC Remedy ITSM Suite

7.6.04

7.6.04

Same for editions/patch levels for Remedy Approval Server, Assignment Engine, Remedy Client

BMC Atrium Configuration Management Database (CMDB)

7.6x

7.5x, 2.1x

BMC Remedy Service Desk (includes Incident, Problem Mgmt)

7.6x

7.5x, 7.0x

BMC Remedy Asset Management

7.6x

7.5x, 7.0x

BMC Remedy Change Management

7.6x

7.5x, 7.0x

BMC Service Request Management

7.6x

2.2x

BMC Remedy Service Level Management BMC ProactiveNet Performance Management

7.6x 8.5x

7.5x,7.1x 8.0x

BMC Impact Portal, BMC Impact Manager

7.4x

7.3.x

Includes BMC Data store

BMC Performance Manager Portal

2.8x

2.8x

Must be configured for Continuous Data Extraction (CDE)

BMC Cloud Lifecycle Management

2.0

2.0

BMC Dashboards for BSM

7.6x

2.5x

Atrium Single Sign-On

7.6x

1.x

Notes: BMC Analytics for BSM may not all database, OS, language platforms ed by the BMC Applications and Products. For detailed information on compatible platforms, visit the BMC website @ http://www.bmc.com/_home on the BMC Analytics 7.6.04 product page and review the BSM Interoperability documents. (1) BMC Analytics is certified in English only and is not translated nor certified to other languages/locales that may be by Notes Business Objects XI and BMC products/applications. BMC Analytics is certified under the following local settings only: Oracle - DB locale must be set to English value NLS_LANG=AMERICAN; I18n Locales ed by Remedy, BO XI R3. For most current language set , review Remedy or BOXI documentation: L1 = Latin-1: English, Danish, Dutch, Finnish, French, German, Icelandic, Italian, Norwegian, Portuguese, Spanish and Swedish L2 = Latin-2: English, Albanian, Croatian, Czech, Hungarian, Polish, Romanian, Slovak, Slovenian L4 = Latin-4: English, Estonian, Greenlandic, Lappish, Latvian, Lithuanian J = Japanese, English TC = Traditional Chinese, English SC = Simplified Chinese, English K = Korean, English Cyr = Cyrillic: Russian, English

Note:

(1)

I18N readiness does not imply that all I18n locales have been certified for the BMC Analytics product. Refer to product documentation for Business Objects XI R3 and BMC product

Revision History v2.02