Andhra Bank Internet Banking Tips 4e2o2m

Page To to Andhra Bank Internet Banking one should have the following: 

ID : ID is customers Customer ID

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: will be sent through courier to customer at the given communication address.

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Transaction : Transaction is to be collected from the branch where the is maintained. Home Page

The Home Page contains the following menus which will be highlighted in the top of screen. s: This menu contains the following Sub menus: 

Operative s

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Deposit s

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Loan s

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All s

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Tax Deduction Inquiry

Click on any link to get the details of s under that category. To get some additional information about any select the from the dropdown list of s and choose any of the following option and click on Go button:

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Quick View It will display the latest 10 transactions done in the particular .

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Details It will display all details like Status, Customer Id, Balance etc

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Statement It will generate statement in Excel/PDF format.

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Cheque Status Inquiry By giving the begin Cheque no. and end Cheque no. the status of the cheques can be seen. Online Stop payment

facility is also

available. Please note that even though the ‘Stop Payment’ is done online, the same should be confirmed by other methods of communication like Fax, visiting to branch etc. to avoid payment of Cheque. 

Clearing Instrument It will display the status of cheque which has been sent for clearing Page 1 of 8

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Lien Inquiry It will display Lien type, expiry date, Amount if any lien is marked to the .

Payments: This option is used for online Bill Payment and contains the following Sub menus: 

Alerts: Alerts option is having the following submenus: o

Pending Payments

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Pending Presented Bills

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Bills Awaiting Acceptance

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Payment: This menu is having the following submenus: o

Payee Setup: Payee setup is used for viewing the details of the payees and credit card.

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View pending Payments

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Search Payees

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Payment to Retail Payee, fills up the form and click on Pay button.

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View Payments Made

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Bill Presentment

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Payment History

FUND TRANSFERS Retail Customers: Retail Customers are provided below mentioned default fund transfer limit. It is to be noted that the Transaction Limit fixed is inclusive of all types of Fund Transfer (Self fund transfer, Third party fund transfer, External fund transfer using NEFT, e-Tax Payments, Online Trading, Bill Payments and e-Shopping etc.,). However, if you feel that these limits are not adequate for your day to day Internet Banking operations, you may approach your home branch for enhancement of your Internet Banking limits. The limits are as below: Sl. No. 1 2 3 4

Cap Daily Weekly Monthly Yearly

Limit in Rupees Rs. 1,00,000/- (One Lakh Only) Rs. 5,00,000/- (Five Lakh Only) Rs. 10,00,000/- (Ten Lakh Only) Rs. 25,00,000/- (Twenty Five Lakh Only)

Fund Transfers page consists of Self Fund Transfer and Third Party Transfer. Page 2 of 8

1. Self-Fund Transfers This menu is used to transfer fund from any self-linked to another selflinked . The sub-menus under Self Transfer are: 

Fund Transfer

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Status Inquiry

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Pending Transfers: It will display all the schedule transfers

After completing Fund Transfer one can take the cyber receipt by clicking on SAVE button. Please note that Fund Transfer in Internet Banking can be done in Indian Rupees only.

2. Third Party Transfer 

Who is Third Party? Third party is another Andhra bank customer .

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How to an for third Party Payment?

For the first time customer has to submit a prescribed application to the primary branch for availing the third party funds transfer facility.

This is only one time

activity. This may take maximum five days. Once customer is enabled for third party transfer he can and pay online. To a third party click on Funds Transfer-> Third party transfer-> Make Payment. A New page will be opened. Click on Add New Payee. A Registration form will be displayed to add a payee and has to enter Andhra Bank Number and reconfirm the Number. has to click on validate button, system will validate whether the entered number is a valid one and display the message accordingly. After successful Validation, system will prompt to enter the Payee city and nick name. The payee nick name should be of 20 characters without any special character including spaces. Click on Add Payee button. System will prompt the below message and ask to confirm. “You will be receiving a unique Online Authorization Code -OAC to your ed mobile number with the Bank. Kindly use the OAC for adding the payee." On click on Confirm button system will prompt to accept the term and condition to authorise the newly added payee. On receipt of OAC (Online Authorisation Code) has to enter the received OAC and authorise the payee. OAC authorisation process has Page 3 of 8

to be completed within 6 hours.

How to do third Party payment? To make Third Party Payment go to Funds Transfer -> Third Party Transfer Make payment -> Click on make payment button beside the respective payee-> Select the from which payment is to be made and enter Payment Amount. Payment can be made on the same day by making it Hot Payment (Click on the check box at the bottom) or it can be scheduled for some other future date by entering the particular date in the Payment Date field. Click on Pay. And confirm the transaction by entering the transaction . 3. External Fund Transfer o

Who is External Payee? External payee is other than Andhra Bank customer within India.

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How to an for External Fund Transfer payee?

To an External Fund transfers go to Funds Transfer External Fund Transfer click on Make Payment. Customer will be routed to main page of External fund transfer page. Options available on page are 

Add an External Payee

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Make a Payment

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Pending Payees

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ed Payees

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Pending Payments

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Payments made etc

On Clicking add an external payee, registration form will be displayed. has to fill the entire mandatory fields (*) like Payee Name, Number, confirm number ,select Either IFSC or bank city etc. Customer has to key in the Payee name without any special character, number and confirm the number. It is to be ensured by the on the correctness of the payee’s number and Bank details such as IFSC Code. The amount will be credited solely based on the beneficiary number. Beneficiary name will not be validated. Customer is facilitated to search the beneficiary branch based on bank name and city as well as based on IFSC code. Page 4 of 8

1. Searching beneficiary branch based on Bank Name and city To search the branch, enter first three character of bank name example: for HDFC Bank enter HDF and click on find button. List of banks matching with first three characters will be displayed and has to select the appropriate bank. After selecting the bank, key in the first three character of city example: for Hyderabad HYD and click on Find. will be displayed with list of cities. After selecting the required city and clicking on find branch the available branches will be displayed. has to select appropriate branch. 2. Searching Branch based on IFSC code: To get the branch based on IFSC code, enter the beneficiary IFSC code and click on Get Branch. will be displayed with branch details of the IFSC code. After getting the branch details select the type and click on Add payee. will be displayed with beneficiary details. Click on Authorise payee to receive the OAC. Once the enters the 5digit OAC received on his/her ed mobile number, the payee will be ed successfully and customer can make payment immediately. OAC authorisation process has to be completed within 6 hours. Form 26AS (Annual Credit Statement) : Form 26AS is a consolidated annual tax statement to facilitates a PAN holder to view its Tax Credit Statement (Form 26AS) online. This statement, with respect to a financial year, will include details of Tax deducted, Advance Tax/Self-Assessment Tax/Regular Assessment etc., collected and details of Paid refund received during the financial year. In order to view details, the customer should his/her PAN details with his/her branch. On Registration customer can view his/her details online thru Internet Banking. Customer has to select the assessment year and click on Confirm. On Confirmation will be directed to NSDL site for viewing Form26AS statement. Application ed by Blocked Amount (ASBA): ASBA is an alternative payment method (optional) for IPO application where the IPO bidding amount remains in investors , but blocked by the bank until allotment is done. Page 5 of 8

Bank has provided the facility for applying ONLINE to public issues under ASBA, through Internet Banking. In order to apply under ASBA, Please click on the IPO Bid Request link at the Home page or under ‘Request’ tab. is provided an option to view the details of running IPO. In order to apply, needs to have his/her DEMAT (Active) number, with sufficient balance and PAN Number. Revision and cancellation of bids are permitted till the issue closure date and time. System Blocks the amount and investor is not allowed to withdraw the money until settlement of the IPO/FPO issue. Andhra Bank Credit Card Payment: Customer can view transaction details, statement and pay only his card dues using Internet Banking. In order to avail this facility, has to his/her card onetime. Customer can only one Credit card on his name. Credit card registration is offline process and on successful registration can view his transaction, bill details and pay the bill dues from the next month. In order to card has to click on Credit Card link in the main menu. is provided with various options in credit card main menu. First time can his card thru the link ‘Add credit card payee’ . Requests: Through Request menu one can make different types of requests as well as can make query on requests. The following request is available offline in internet banking: 

Transaction Request

Please note that, the above request made by will be offline and will go to respective Relationship Manager, who in turn will execute the request. The following request is available online in internet banking: Online Deposit opening: 1. 'Online opening of Term deposit’ facility is presently available for Retail s only. 2. into Internet banking ---->Click on 'Requests' Tab (available on menu bar) -->Online deposit opening-->then the request page will be opened. 3. We are providing two types of deposits a. Reinvestment Deposit i. Kalpataruvu Deposit('KTDGP') b. Fixed Deposit 1. Fixed deposit Monthly(FMOGP) 2. Fixed deposit Quarterly (FDOGP) 4. For knowing the valid amount and period for the required deposit type customer can click on Click Here which is available on the top of the deposit opening page. Page 6 of 8

5. Customer has to select the deposit type and Interest payment method and then fill the deposit amount, deposit period, Automatic renewal (Y or N),Debit (Funds will be remitted from this ) fields and click on 'Submit'. 6. In the next page customer has to key in the id and transaction for authorizing the transaction. 7. On successful opening, customer will receive a successful message in a pop up window. On clicking OK 'Acknowledgement Slip' will be displayed with all the relevant details like newly opened deposit , rate of Interest etc. 8. Customer can Print/Save the slip. The customer can also get the details by visiting 'Requests Tab'-->'Query on Requests'(available on left side)--Retrieve--->Click on ‘Details’. --->The newly opened deposit details will be available in 'Output Data' i. The deposit receipt along with application form and nomination request will be sent by the branch to the Customer by courier. 9. The newly opened deposit will be visible after one day in Internet banking.

Cheque Book Request : 1. ‘Cheque Book Request’ facility is presently available for Retail s only. 2. into Internet banking ---->Click on 'Requests' Tab (available on menu bar) --->Cheque Book Request-->then the request page will be opened. 3. can select the required number and number of leaves for which the cheque book can be issued. 4. The status of the cheque book can be viewed under ‘Chequebook Inquiry’. 5. has to collect the same from the branch.

Mails: can receive mails from relationship manager .The following options are available: 

Inbox: All incoming mails will be available here. The mails are sent by Relationship Manager only.

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Trash: All mails deleted by will be available here. Please note that cannot delete the mail completely. It can be send to trash only.

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RM Mail Alerts Inbox: All alerts received from Relationship Manager will be stored here.

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Folders: Various folders are available to sort and store mails, as per ’s convenience. can sort and store mails in this folder according to his /her convenience.

Customize: Customize menu is used to change /Transaction : can change his as well as Transaction . Java Disabled in Browser Java can be ed from the link provided at the Andhra Bank Internet Banking home page i.e. https://www.onlineandhrabank.net.in . If Java is not enabled in the web browser or If Java is already installed but do not work, you may need to enable the Java through your web browser. Please follow these instructions to enable Java though your Web browser: Internet Explorer 1. 2. 3. 4. 5. 6. 7. 8. 9.

Click Tools and then Internet Options Select the Security tab, and select the Custom Level button Scroll down to Scripting of Java applets Make sure the Enable radio button is checked Click OK to save your preference Go to Tool and then Internet Options Goto General Tab Delete Temporary files,history,cookies,saved etc And reset the web settings available in Tools Internet OptionsAdvance Tab (IE7,8,9) and Program tab (IE6)

Firefox 1. Start Mozilla Firefox browser or restart it if it is already running 2. At the top of the browser, select the Firefox button (or Tools menu in Windows XP), then Add-ons. The Add-ons Manager tab will open. 3. In the Add-ons Manager tab, select Plugins 4. Click Java (TM) Platform plugin to select it 5. Click on the Enable button (if the button says Disable, Java is already enabled)

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